Transportation and Logistics Brochure (PDF) - Intermec

Transportation
& Logistics
When details matter
and seconds count
Intermec delivers.

You’re Facing Pressure
Intermec Can Help
Meeting or exceeding customere expectations is often
the ultimate goal for transportation operations. And doing
so profitably in a highly competitive and ever changing
environment requires attention to every detail. Maximizing
the opportunity for success requires careful management
of every transaction, and mobile workers are at the heart
of these workflows. —That is why when details matter and
seconds count, Intermec stands uniquely qualified to help
your mobile workers deliver.
Driving Business in Transportation & Logistics (T&L)
Intermec’s deep understanding of and passion for the T&L business insures
that we are focused on your issues—finding new operating efficiencies and
revenue opportunities, and ensuring you get paid for every service you
provide—in short helping you realize the full potential of your people, time,
assets and information.
• Operational Efficiency — The driver unit (driver, vehicle and equipment)
is the most expensive and most important asset in a transportation
operation. Optimizing that resource is paramount to success. Finding
ways to cut seconds off of individual work events or avoid errors at the
point of work, can add up to significant savings across the organization.
• New Revenue Opportunities — New revenue results from new solution
benefits and service level offerings to expand business with existing
customers and acquire new ones. The ability of an organization to create
a desired customer benefit through operational differentiation over
their competition is the key. Assessing each workflow, especially those
of the mobile workforce, to drive a competitive advantage, not only
creates new revenue opportunity, but also improves margins.
• Revenue Assurance — Just as important as offering specific and
unique services is making sure you get paid for what you do.
Documenting the successful completion of a task is as important
as completing the task itself.
• Outstanding Customer Service — Competition is tough. Service quality
is one of the keys to gain and keep customers for the long term.
Customers expect real time updates on their shipments. Delivering
reliable, detailed information from the point of work is not just the
expectation it is a customer requirement.
Can you deliver the efficiency, differentiation and
quality of service it takes to succeed?

Pick-Up & Delivery
Operational Efficiency — Mobile workers by definition are out of
sight. Route optimization, navigation, item level tracking along
with advanced data collection solutions can deliver the workforce
transparency and control needed to improve efficiency.
New Revenue Opportunity & Revenue Assurance — Customers want
to see the details now. Leading edge data management, document
management and enhanced workflow applications can supply the
visibility and verification needed to ensure your revenue flow.
Improved Customer Service — Can your systems fix problems your
customer isn’t even aware of? Your systems need to keep you on top
of the game and one step ahead. Validated data collection can spot
a problem before it impacts your service, allowing you to correct and
redirect before any damage is done.
• Track & Trace
• Document Management
• Inventory
• Count & Condition
• SLA Compliance
• Collections
• Fleet Management
• Driver Management
• Dispatch
• Driver’s Hours of Service
• Vehicle Inspection
• Navigation
• Route Optimization
• Accident & Incident
Response
Commercial/Industrial
Residential
• Proof of Location
• Proof of Delivery
• Proof of Signature
• Card Payment
Collection
• Check Processing
• Status Updates
• Customer Surveys
• Proactive Notification
• Shipment Damage
Documentation
CN70
Shipment Address
Validation
Mobile Document
Imaging
PR2&3
Application
Pickup Process • • •
Delivery
Proof of Delivery
Signature Capture
• •
Track & Trace
Fleet & Driver Management
Status Updates
Track & Trace
• •

Delivery Office & Sort Center
Operational Efficiency — your drivers need to get on the road. Every
minute spent in the delivery office is lost opportunity. Solutions that
track and manage your assets, inventory and shipments improve
accuracy and worker efficiency get drivers on the road faster.
Improved Customer Service — Customers understand one thing;
the end result. Systems that deliver visibility, reduce handling,
improve accuracy, enable better planning and the most efficient
workflows deliver the desired results. Shipments delivered on
time, without damage every time at the least possible cost.
• Track & Trace
• Route Optimization
• Truck Loading
• Item Labeling
• Damage Documentation
• Workforce Management
• Asset Management
CK70 & CK71 SR61 PM43 & PM43c PC43
CV30, CV41
& CV61
Vocollect
Application
Track and Trace • • •
Truck Loading
Workforce Management
• • •
Item Labeling
Re-Labeling
• •
Asset Management • • • •

Cross Dock
Operational Efficiency — Minimizing the number of
times an item is handled not only reduces the likelihood
of damage, but also eliminates handling costs. Real time
communications, voice- guided workflows, route optimization
& yard management can streamline your cross dock.
Revenue Assurance — Checking all the boxes needs to occur
at every step of the way. You only have one shot to ensure the
right shipment goes in its entirety to the correct destination, on
time without damage. Anything less is lost profitst and impacts
service quality. Track and trace technologies help guarantee
things are right the first time every time and you can prove it.
• Dispatch / Route
Optimization
• Tracking / Track & Trace
• Cross Dock Operations
• Sort Center &
Delivery Office
• Warehouse / DC
Operations
• Yard Operations
CK70 & CK71 CV30, CV41 & CV61 SR61 skynax Vocollect
Application
SOFTWARE
Track and trace • • • • •
Yard Operations • • • •

Complete line of supply chain
products and services
Mobile computing solutions
Mobile and fixed RFID systems
Scanning technology
Printers and media
Professional services
Wireless networks
Support services
Software tools and utilities
Solutions for your Business
Fleet Management
Dispatch / Route Optimization
Tracking / Track & Trace
Pick-up, Delivery
Cross Dock Operations
Sort Center & Delivery Office
Retail Counter Operations
Warehouse / DC Operations
Yard Operations
For more information on how your
business can use supply chain
technology to enhance operational
productivity and deliver worldclass
customer service, visit
www.intermec.com.
North America
Corporate Headquarters
6001 36th Avenue West
Everett, Washington 98203
Phone: (425) 348-2600
Fax: (425) 355-9551
North Latin America
Headquarters Office
Mexico
Phone: +52 55 52-41-48-00
Fax: +52 55 52-11-81-21
South Latin America
Headquarters Office
Brazil
Phone: +55 11 3711-6776
Fax: +55 11 5502-6780
Europe/Middle East &
Africa Headquarters Office
Reading, United Kingdom
Phone: +44 118 923 0800
Fax: +44 118 923 0801
Asia Pacific
Headquarters Office
Singapore
Phone: +65 6303 2100
Fax: +65 6303 2199
Internet
www.intermec.com
Worldwide Locations:
www.intermec.com/locations
Sales
Toll Free NA: (800) 934-3163
Toll in NA: (425) 348-2726
Freephone ROW:
00 800 4488 8844
Toll ROW: +44 134 435 0296
OEM Sales
Phone: (425) 348-2762
Media Sales
Phone: (513) 874-5882
Customer Service
and Support
Toll Free NA: (800) 755-5505
Toll in NA: (425) 356-1799
Copyright © 2013 Intermec Technologies Corporation. All rights reserved.
Intermec is a registered trademark of Intermec Technologies Corporation.
All other trademarks are the property of their respective owners.
612205-A 02/13
In a continuing effort to improve our products, Intermec Technologies Corporation
reserves the right to change specifications and features without prior notice.