Nordzucker_GB 03-04_E_.pd 1 - Nordzucker AG

Nordzucker_GB 03-04_E_.pd 1 - Nordzucker AG Nordzucker_GB 03-04_E_.pd 1 - Nordzucker AG

23.12.2013 Views

Glossary Supplementary Levy Levy that may be imposed in addition to the production levy. WTO (World Trade Organisation) Multinational organisation located in Geneva, in which 146 member states negotiate world trade liberalisation on an intergovernmental level. As a result of the so-called Uruguay Round talks, the subsidies for quota sugar which may be exported from the EU were limited in terms of both volume and value. WTO Panel Body set up by the WTO for the settlement of disputes. Member states may request a panel under the dispute resolution mechanism to examine whether obligations under the WTO agreements have been violated. In 2003, Brazil, Thailand and Australia challenged the EU sugar exports. A first report of the trade experts nominated as panel members is expected for September 2004. Nordzucker Business Development Nordzucker coordinates its shareholdings outside the sugar sector under the title Business Development. Category Management (CM) Distributor/ manufacturer process of managing product categories as strategic business units with the aim of jointly increasing sales and jointly reducing costs. Sugar International Under the division Sugar International, Nordzucker coordinates its sugar activities in Poland, Slovakia and Hungary. Certification, Quality Assurance and Consumer Protection EMAS II (‘Eco Management and Audit Scheme’). Voluntary system used by the EU as an environmental management instrument and to promote environmental action. GMP 13 (‘Good Manufacturing Practice 13’). Dutch standard of quality control for feedstuffs of non-resident suppliers. HACCP (‘Hazard Analysis Critical Control Point’). System of self-regulation for food plants to protect against health risks that may be involved with the production, handling, processing, transport and marketing of foodstuffs. HACCP is often integrated in quality management systems based on the DIN EN ISO 9000 series of standards. IFS Standard (‘International Food Standard’). Used for the assessment of suppliers of private brands as a means of safeguarding food safety and consumer protection. Customer Relationship Management (CRM) Systematic handling of customer relations with the aim of increasing customer retention and customer satisfaction. Process Manager Relates to members of the first management level below the managing board. ‘New Fields’ New field of action of the Nordzucker InnoCenter GmbH. ‘New Fields’ collects and documents information on selected issues in connection with renewable raw materials, which is made available to Nordzucker as well as its shareholders and beet farmers. Process-Oriented Organisation Company operations structure introduced in autumn 2003. It describes all processes from the customer to the supplier and subjects them to continuous improvement. Nordzucker InnoCenter GmbH The company is the result of a change of name and was previously the Institut für Technologie der Kohlenhydrate – Zuckerinstitut – e.V. It takes care of the research and development functions of Nordzucker AG.

Contact Nordzucker AG Küchenstraße 9 D-38100 Braunschweig Phone +49 (0) 531 24 11-0 Fax +49 (0) 531 24 11-100 info@nordzucker.de www.nordzucker.de Investor Relations Susanne Dismer-Puls Phone +49 (0) 531 24 11-321 ir@nordzucker.de Shares Wilhelm Just Phone +49 (0) 531 24 11-160 aktien@nordzucker.de Public Relations Tanja Schneider-Diehl Phone +49 (0) 531 24 11-314 pr@nordzucker.de Beet Cultivation Dr. Wolf-Gebhard Oppermann Phone +49 (0) 531 24 11-174 anbauberatung@nordzucker.de Product Information – Consumer Services Marcus Fuchs Phone +49 (0) 531 24 11-441 vielfalt@nordzucker.de Online Publications Annual Report Compliance Declaration Environmental Report www.nordzucker.de/info/gb2003-04 www.nordzucker.de/info/compliance www.nordzucker.de/info/umwelt Diary General Meeting 6 September 2004, 10.00 a.m. Union-Zucker Südhannover GmbH, Berghölzchen Hildesheim 7 September 2004, 10.00 a.m. Zucker-AG Uelzen-Braunschweig, Stadthalle Braunschweig 8 September 2004, 10.00 a.m. Nordzucker Holding AG, Stadthalle Braunschweig 9 September 2004, 10.00 a.m. Nordharzer Zucker-AG, Stadthalle Braunschweig 10 September 2004, 10.00 a.m. Nordzucker AG, Stadthalle Braunschweig

Contact<br />

<strong>Nordzucker</strong> <strong>AG</strong><br />

Küchenstraße 9<br />

D-38100 Braunschweig<br />

Phone +49 (0) 531 24 11-0<br />

Fax +49 (0) 531 24 11-100<br />

info@nordzucker.de<br />

www.nordzucker.de<br />

Investor Relations<br />

Susanne Dismer-Puls<br />

Phone +49 (0) 531 24 11-321<br />

ir@nordzucker.de<br />

Shares<br />

Wilhelm Just<br />

Phone +49 (0) 531 24 11-160<br />

aktien@nordzucker.de<br />

Public Relations<br />

Tanja Schneider-Diehl<br />

Phone +49 (0) 531 24 11-314<br />

pr@nordzucker.de<br />

Beet Cultivation<br />

Dr. Wolf-Gebhard Oppermann<br />

Phone +49 (0) 531 24 11-174<br />

anbauberatung@nordzucker.de<br />

Product Information – Consumer Services<br />

Marcus Fuchs<br />

Phone +49 (0) 531 24 11-441<br />

vielfalt@nordzucker.de<br />

Online Publications<br />

Annual Report<br />

Compliance Declaration<br />

Environmental Report<br />

www.nordzucker.de/info/gb20<strong>03</strong>-<strong>04</strong><br />

www.nordzucker.de/info/compliance<br />

www.nordzucker.de/info/umwelt<br />

Diary<br />

General Meeting<br />

6 September 20<strong>04</strong>, 10.00 a.m. Union-Zucker Südhannover GmbH, Berghölzchen Hildesheim<br />

7 September 20<strong>04</strong>, 10.00 a.m. Zucker-<strong>AG</strong> Uelzen-Braunschweig, Stadthalle Braunschweig<br />

8 September 20<strong>04</strong>, 10.00 a.m. <strong>Nordzucker</strong> Holding <strong>AG</strong>, Stadthalle Braunschweig<br />

9 September 20<strong>04</strong>, 10.00 a.m. Nordharzer Zucker-<strong>AG</strong>, Stadthalle Braunschweig<br />

10 September 20<strong>04</strong>, 10.00 a.m. <strong>Nordzucker</strong> <strong>AG</strong>, Stadthalle Braunschweig

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