Undergraduate Bulletin - Illinois Institute of Technology

Campus Resources
Technology Services
Website: www.iit.edu/ots
The Office of Technology (OTS) supports IIT’s primary
technology services including administrative systems,
myIIT, and network and telephone infrastructure. OTS
maintains over 500 computers in its classrooms, labs, and
public terminals throughout the Main, Adams Street, and
Rice Campuses. The computers in the classrooms and labs
are refreshed on a three-year cycle, to ensure that students
have access to equipment that supports their academic
activities. The classroom and lab instructional software is
reviewed and updated every semester by the IIT Software
Committee. OTS also supports remote printing from personal
laptops/desktops to printing release stations located
in various computer labs and public areas. Additional information
about this service is available on the IIT Print
channel and the OTS portal website, accessible through
the myIIT Training and Support tab.
OTS manages the myIIT web portal my.iit.edu, which
provides personalized access to email, online course registration,
Blackboard, OTS Support, student life, and other
content. All IIT students receive an email address in
the format: username@hawk.iit.edu. IIT email is integrated
into each student’s Google Apps for Education
account, which is accessed via the myIIT portal. Google
Apps for Education also includes collaboration tools such
as Google Docs, Sites, Groups, and more. Supplemental
class materials are available through Blackboard, IIT’s
course management system, where instructors post lectures,
notes, IIT Online video lectures, and other course
information.
The OTS Support Desk is the central point of contact
for technology support at IIT. Support Desk staff provide
technical troubleshooting, account management, and configuration
assistance to students, faculty, and staff. OTS
Support is available through myIIT, including a knowledge
database with how-to information for common technical
issues and questions. A request for technical support
may be submitted by opening a ticket through the
OTS Support tool in myIIT, sending a request via email
(supportdesk@iit.edu), or by calling the Support Desk
at 312.567.3375 (on-campus ext.7-DESK).
IIT provides Internet access through its wired and wireless
networks. Most Main Campus buildings have wired Internet
access and wireless is available in all residence halls
and academic buildings, as well as in most other Main
Campus buildings. Visit the OTS website to view IIT’s
current WiFi coverage and to learn how to connect to the
IIT network.
Visit the OTS website: www.iit.edu/ots and the portal
website on the Training and Support tab in myIIT for
the most up-to-date information and useful details about
IIT’s technology.
Undergraduate Academic Affairs
Website: www.iit.edu/ugaa
The Office of Undergraduate Academic Affairs (UGAA)
provides a variety of academic support services for all undergraduate
students from the time of admission to graduation.
These services include academic advising; evaluation
of transfer credits from both United States and international
schools; academic program audits; student petitions;
course repeats for a change of grade; change of major; monitoring
of academic progress; certification of student’s eligibility
for degree conferral; granting an official leave of
absence; and official withdrawal from the University. In
addition, this office reinstates former undergraduate students
to the University and maintains the official academic
files for all undergraduate students. DegreeWorks, the online
degree audit system is monitored and maintained by
the Office of Undergraduate Academic Affairs.
Writing Center
Website: www.iit.edu/csl/hum/resources/writing center.shtml
IIT students can seek assistance with written and oral assignments
at the IIT Writing Center, located in Siegel Hall
232/233/234. Tutors are available to assist students enrolled
in writing-intensive courses (Introduction to the Profession,
C-courses, and IPROs). Tutors specializing in English
as a Second Language are also available to assist students
whose primary language is not English. Appointments
can be made in advance on the sign-up sheets on
Siegel 232/233/234 doors. Walk-in appointments are also
possible when tutors are not working with other students.
Tutoring is free of charge, and both undergraduate and
graduate students are welcome.
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