NSG 9000-6G - Harmonic Inc
NSG 9000-6G - Harmonic Inc NSG 9000-6G - Harmonic Inc
Appendix A Firmware Upgrade Using an External Server Upgrading Procedure The Installation Status page appears: This page informs you of the installation status. The installation status log is updated every 3 seconds during the installation. NOTE: During the installation of the new firmware, you cannot access the web client of the device. If you close and reopen the web client the Status Installation page appears. When the installation is finished, either of the following takes place: If you selected Automatic reboot, the device reboots automatically. Move to Step 16. If you selected Manual reboot, the following message appears: 15. Click OK, to complete the installation and to reboot with the new firmware version. If you click Cancel, you cancel the firmware installation and you will need to re-start the installation for the device to run with a new upgraded firmware. 16. Select Platform > Chassis > General tab and verify that the device reports the same version number as the required firmware. © 2012 Harmonic Inc. 138 NSG 9000-6G, Version 2.7, Rev B
Appendix A Firmware Upgrade Using an External Server Upgrading Procedure Verify firmware version A.2.1 Recovering from Upgrade Problems To allow recovery from incidents such as failed upgrade or corrupt configuration that causes an endless loop of reboot, use the Recovery menu included in the boot sequence. The Recovery menu is available only via a serial connection to the device. If such connection is established, you can invoke the Recovery menu by pressing when prompted at a certain point during the boot sequence: as the following picture shows: Press enter to activate Recovery menu Recovery menu You can choose one of the following menu options: • Reset Device to factory default - device reboots with factory default parameters. • Switch to backup partition - device reboots from backup partition • Temporarily disable application - for Harmonic technical support only • Continue boot process - resumes the boot process • Reboot - restarts device reboot • Enter debug shell - for Harmonic technical support only © 2012 Harmonic Inc. 139 NSG 9000-6G, Version 2.7, Rev B
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Appendix A Firmware Upgrade Using an External Server<br />
Upgrading Procedure<br />
Verify firmware version<br />
A.2.1 Recovering from Upgrade Problems<br />
To allow recovery from incidents such as failed upgrade or corrupt configuration that causes<br />
an endless loop of reboot, use the Recovery menu included in the boot sequence.<br />
The Recovery menu is available only via a serial connection to the device. If such connection<br />
is established, you can invoke the Recovery menu by pressing when prompted at a<br />
certain point during the boot sequence: as the following picture shows:<br />
Press enter to activate<br />
Recovery menu<br />
Recovery menu<br />
You can choose one of the following menu options:<br />
• Reset Device to factory default - device reboots with factory default parameters.<br />
• Switch to backup partition - device reboots from backup partition<br />
• Temporarily disable application - for <strong>Harmonic</strong> technical support only<br />
• Continue boot process - resumes the boot process<br />
• Reboot - restarts device reboot<br />
• Enter debug shell - for <strong>Harmonic</strong> technical support only<br />
© 2012 <strong>Harmonic</strong> <strong>Inc</strong>. 139 <strong>NSG</strong> <strong>9000</strong>-<strong>6G</strong>, Version 2.7, Rev B
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