NSG 9000-6G - Harmonic Inc

Chapter 6 Monitoring and Troubleshooting
Monitoring NSG 9000-6G Status and Alarms
Alarm Message
Trigger
Device
Redundancy
Description
Solution
ECM Stream Error No Cannot get ECM from ECMG • Check connectivity to ECMG
• Check with the ECMG vendor
that AC is valid
DTI Card
DTI Client Not
Locked
Yes
The status of the DTI client is not
NORMAL
Check that DTI server status is
NORMAL.
Service Remux Session
PAT Corrupted* No Invalid PAT Check source.
PAT Missing* No PAT is missing in input signal. Check source
PMT Corrupted* No Invalid PMT Check source
PMT Missing* No PMT is missing in input signal. Check source
Service Remux
Source Failure*
No
When Service Remux is configured
and the input socket is not active.
Check source
CMTS Session
Socket CMTS Source
Failure*
No
When CMTS socket is configured
and the input socket is not active.
Check source
PID Remux Session
PID Remux Source
Failure*
No
When PID Remux is configured and
the input socket is not active.
Check source
License
License Expired No License expired Add and request a new license.
6.3.3 Warning List
The following table lists the warnings of NSG 9000-6G according to the module that issues
the warning. The warnings are arranged in alphabetical order with a short description and a
solution to remit the warning. Warnings with a star are NOT reflected in NMX.
Alarm Message
Triggers
Device
Redundancy
Description
Solution
Platform
Nearing High
Temperature
The unit is close to
overheating.
Check front panel connection and the speed
of the fans.
NGOD D6
Connection Loss
NGOD VREP0-D6 server
has lost connection and
there are live SDV sessions
within the NSG.
Check the Ethernet connection to the D6
server.
© 2012 Harmonic Inc. 119 NSG 9000-6G, Version 2.7, Rev B