Omeo District Health Annual Report 2005/06

Delivering Quality, Accessible and
Coordinated Care
ODH continues to provide services that are
responsive to community needs. Resident,
patient and client satisfaction and needs
surveying have been conducted at both
scheduled intervals and through
opportunistic surveying throughout the year.
ODH has continued to meet its quality
accreditation requirements through programs
of the Australian Council on Health Care
Standards and the Aged Care Standards
Accreditation Council. In December 2005,
ODH underwent a self assessment process to
ensure that the service continues to
demonstrate improvement in service quality
under the EQuIP national quality
improvement program.
ODH wishes to acknowledge the work of the
Quality Committee in ensuring that high
standard care and quality service delivery has
been maintained and service system
improvement has been achieved.
ODH continuously monitors performance
through both internal and external auditing
mechanisms in the areas of finance and
probity, infection control, food safety,
cleaning, fire protection and Occupational
Health and Safety. Results of this auditing
over the past 12 months have demonstrated a
strong commitment to quality and safety.
ODH implements policy and practices that
improve the coordination of services both
internally within ODH and externally
between other agencies. This has resulted in
clients of our service receiving appropriate
and timely referral and treatment options.
Improving the Organisation’s Infrastructure
2005/2006 has seen the practical completion
of a $4.8M capital building program with the
resulting outcome being a fully integrated
health care facility that has resulted in
demonstrated improvement in patient,
resident and client satisfaction with the
facility, as well as improved service
integration and a much improved working
environment for our employees.
The Project Control Group, as well as the
Board and all of our employees are to be
commended on the level of commitment and
dedication they have given to this project. We
also wish to thank Project Supervisor and
principal Architect, Mr Kevin Johnson of
Baade Harbour Australia and Southon
Builders as the project principal contractor.
ODH has also worked to provide essential
equipment to improve service efficiency and
comfort for our residents and patients.
The receipt of funds to install digital
radiology equipment will improve the
timeliness of diagnosis of x-rays, enabling
quicker and more accurate clinical decision
making in emergency situations.
ODH wishes to highlight the significant
contributions made by the SHINE
(Supporting Health in New Events)
fundraising and support group of ODH,
which throughout the year has made
significant contributions towards the
purchase of equipment and furniture items
for the service.
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