GIPPSLAND SOUTHERN HEALTH SERVICE Supervisor/Receptionist

KEY RESPONSIBILITIES (cont.)
PERFORMANCE
INDICATORS
P.I. 4
TECHNICAL
SKILLS AND
APPLICATION
DESCRIPTION
Demonstrate ability to complete the duties in the 'work schedule' as outlined &
required for this position.
Coordinate the telephonist services for all departments of the Organisation.
Opening of Administration Office each morning and control of main switchboard.
Responsible for the franking & posting of mail each afternoon.
Carry out duties as directed by the CEO as required.
Responsible for training & supervision of all Front Office staff.
Ability to operate and care for all office equipment (photocopier, etc.).
Responsible for the locking up of the Administration Office each night.
Perform other tasks as required including; maintain stock of stationery,
organisation of appointments.
Demonstrated ability to effectively & efficiently use and keep up-to-date with the
organisational computer system and software packages as appropriate.
Demonstrated ability to compile monthly statistics.
Demonstrated ability to raise X Ray accounts.
Demonstrated ability to operate Fire Panel and Emergency Evacuation Panel.
P.I. 5
TEAMWORK &
COMMUNICATION
Be aware of, and practice according to, the GSHS Mission and Philosophy.
Demonstrate the ability to work positively and supervise a team to achieve team
goals.
Direct and work with other team members to achieve service delivery excellence.
Ability to liaise with Medical Practitioners.
P.I. 6
CONTINUOUS
IMPROVEMENT
Demonstrate understanding of all relevant internal & external policies and
procedures that relate to this position.
Demonstrate commitment, participate and contribute to quality improvement
programs and other facility activities to meet Service/Accreditation Standards.
Participate and contribute to occupational health and safety activities to ensure a
safe work environment for clients, staff and visitors.
Ensure that Office staff are undertaking relevant training as required.
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INCUMBENT DATE MANAGER DATE
© Copyright - Proteus Australia Pty Ltd, 1999. GIPPSLAND SOUTHERN HEALTH SERVICE