Disclosure Policy (Conflict of Interest) - Geisinger Health System
Disclosure Policy (Conflict of Interest) - Geisinger Health System
Disclosure Policy (Conflict of Interest) - Geisinger Health System
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Pr<strong>of</strong>essional<br />
Development<br />
<strong>Policy</strong> &<br />
Procedure<br />
Manual<br />
2006<br />
Revised 03/16/06<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 1
© Pr<strong>of</strong>essional Development P&P Manual 2005 2
Table <strong>of</strong> Contents<br />
Page<br />
ESSENTIAL 1 - PURPOSE AND MISSION<br />
Mission Statement 7<br />
CME Essentials 9<br />
CME Committee Membership 11<br />
Executive Committee 12<br />
Grievance Process 13<br />
ORGANIZATION<br />
CME Office Historical Perspectives 15<br />
Organizational Chart 16<br />
Organizational Chart <strong>of</strong> the Internal Structure 17<br />
Personnel Directory 18<br />
Job Descriptions 19<br />
Responsibilities <strong>of</strong> the CME Office 34<br />
Roles and Responsibilities <strong>of</strong> the CME Activity Director 36<br />
<strong>Policy</strong> for Non-Compliance with CME Requirements 38<br />
Roles and Responsibilities <strong>of</strong> the CME Associate 40<br />
Role Description <strong>of</strong> the CMEC Member 41<br />
ESSENTIAL 2 - EDUCATIONAL PLANNING AND EVALUATION<br />
Introduction to Educational Planning and Evaluation 43<br />
Definition <strong>of</strong> Category 1 46<br />
Definition <strong>of</strong> Category 2 46<br />
Needs Assessment<br />
Definition 47<br />
Establishing Needs Assessment 48<br />
Examples <strong>of</strong> Methods 50<br />
Planning<br />
Planning Minutes 55<br />
Facility Information – ACPE 56<br />
Objectives<br />
Definition <strong>of</strong> Objectives 58<br />
Vocabulary 59<br />
References for Objective Writing 60<br />
<strong>Policy</strong> for Single Day Activity 60<br />
<strong>Policy</strong> for Recurring Activities 60<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 3
Approval Process<br />
Process 61<br />
Application 62<br />
Requirement 64<br />
Check List 65<br />
Evaluation<br />
Definition 69<br />
<strong>Policy</strong> 69<br />
Summary 69<br />
Who Receives Summaries 69<br />
Samples 70<br />
ESSENTIAL 3 - RESOURCES/JOINT SPONSORSHIP/ENDURING<br />
MATERIALS/COMMERCIAL SUPPORT -<br />
Policies for Various Types <strong>of</strong> Activities<br />
Self-directed 79<br />
Mini-fellowships 85<br />
Enduring Materials 91<br />
On-Line 93<br />
Joint Sponsorship 95<br />
Team CME <strong>Policy</strong> 98<br />
Commercial Support<br />
Standards 104<br />
<strong>Disclosure</strong> <strong>Policy</strong> 109<br />
Management <strong>of</strong> <strong>Conflict</strong>s <strong>of</strong> <strong>Interest</strong> <strong>Policy</strong> 110<br />
<strong>Disclosure</strong> Form 112<br />
Faculty Attestation Form 113<br />
Written Agreement 114<br />
VARIOUS CME POLICIES & SAMPLES<br />
Activity cancellation 116<br />
Activity Refunds 116<br />
Confirmation Letters 116<br />
Attendance Record Samples 118<br />
Certificates <strong>of</strong> Attendance 119<br />
BROCHURE DESIGN<br />
<strong>Policy</strong> 125<br />
Required Statements 125<br />
Deadlines 126<br />
Pro<strong>of</strong>reading 126<br />
Sample 126<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 4
FISCAL<br />
No Fee CME <strong>Policy</strong> 125<br />
Honoraria <strong>Policy</strong> 125<br />
Disposition <strong>of</strong> Surplus 126<br />
Office Budget 127<br />
MISCELLANEOUS<br />
Facilities <strong>Policy</strong> 130<br />
Faculty Check List 131<br />
Budget Check List 132<br />
CME Office Activity Request <strong>Policy</strong> 133<br />
CME Office Activity Request Form 134<br />
CME Office Activity Request Confirmation 135<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 5
Essential 1<br />
Purpose And Mission<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 6
Mission Statement<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />
Continuing Medical Education/Continuous Pr<strong>of</strong>essional Development<br />
(CME/CPD)<br />
The Continuing Medical Education/Continuous Pr<strong>of</strong>essional Development<br />
Program <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> serves the educational needs <strong>of</strong> the<br />
integrated health care delivery system. The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> includes a<br />
<strong>Geisinger</strong> Medical Center (teaching hospital), Danville; <strong>Geisinger</strong> Wyoming Valley<br />
(community hospital), Wilkes Barre; Marworth (alcohol and chemical dependency<br />
treatment center), Waverly; Sigfried & Janet Weis Center for Research, Danville;<br />
all owned clinic sites in the health system; Center for <strong>Health</strong> Research & Rural<br />
Advocacy, the <strong>Geisinger</strong> <strong>Health</strong> Plan; affiliated hospitals and community<br />
physicians and other healthcare providers.<br />
1. Goals:<br />
• The dissemination evidence-based medical knowledge and clinical skills in<br />
the healing arts to improve the safety and quality <strong>of</strong> the health care<br />
provided to patients.<br />
• Support <strong>of</strong> <strong>Geisinger</strong> and community physicians and other health care<br />
providers (see Addendum) in their pr<strong>of</strong>essional roles by providing<br />
opportunities for enhancement <strong>of</strong> communication, teaching and<br />
management skills.<br />
• Pr<strong>of</strong>essional development for physicians and health care providers.<br />
2. The major focus <strong>of</strong> the <strong>Geisinger</strong> CME/CPD is enhancement <strong>of</strong> patient care.<br />
Programs are developed to support providers in primary care, medicine,<br />
pediatrics, surgery, psychiatry, pathology, women’s health and radiology.<br />
3. Potential participants include all <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> employees,<br />
Community and Affiliated physicians, mid-level providers and other<br />
appropriate health care providers.<br />
4. CME/CPD designs seminars, workshops, enduring materials, Intranet and<br />
Internet materials and provides conferences and jointly sponsored activities.<br />
Outcomes <strong>of</strong> these activities are to be measured by assessing: use <strong>of</strong> disease<br />
management protocols, improvement in quality indicators, improved patient<br />
and employee satisfaction, improved patient care team function and<br />
successful career development. Outcomes measurements will be completed<br />
by survey methods.<br />
Devised 3/17/00<br />
Revised 2/06/01<br />
Revised 8/1/02<br />
Revised 10/13/04<br />
Approved by <strong>System</strong> Leadership Council:<br />
Bruce H. Hamory, M.D.<br />
Executive Vice President & Chief Medical Officer<br />
Date<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 7
ADDENDUM<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education/Continuous Pr<strong>of</strong>essional<br />
Development provides educational support to registered nurses, pharmacists,<br />
physician assistants, physical therapists, occupational therapists, radiation<br />
technologists, nurse practitioners, psychologists, pr<strong>of</strong>essional coders, clinical<br />
research coordinators, lawyers, osteopaths, licensed practical nurses, nurse<br />
anesthetists, respiratory therapists, athletic trainers, religious leaders, dietitians,<br />
health care chaplains, social workers, students, counselors, certified therapists,<br />
childbirth educators, nursing home administrators and nurse midwives.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 8
CME Essentials<br />
Pennsylvania Medical Society <strong>System</strong> Of Accreditation<br />
Essential Areas, Their Elements And Criteria<br />
Essential Area #1: Purpose And Mission (Elements)<br />
The provider must:<br />
1.1 Have a written statement <strong>of</strong> its CME mission, which includes the CME<br />
purpose, content areas, target audience, type <strong>of</strong> activities provided and<br />
expected outcomes <strong>of</strong> the program.<br />
1.2 Demonstrate how the CME mission is congruent with and supported by<br />
the CME mission <strong>of</strong> the parent organization, if the CME parent<br />
organization exists.<br />
Essential Area #2: Educational Planning And Evaluation (Elements)<br />
The provider must:<br />
2.1 Use a planning process(es) that links identified educational needs with a<br />
desired outcome in its provision <strong>of</strong> all CME activities<br />
• Consider design, audience, and type (format) <strong>of</strong> activity<br />
• Demonstrate that evaluation data are used in planning CME<br />
activities<br />
2.2 Use needs assessment data to plan CME activities<br />
2.3 Communicate learning/behavioral objectives <strong>of</strong> the activity so the learner<br />
is informed before participating in the activity<br />
2.4 Evaluate the effectiveness <strong>of</strong> its CME activities in meeting identified<br />
educational needs. Show that these evaluations assess:<br />
• Extent to which educational objectives are being met<br />
• Quality <strong>of</strong> the instructional process<br />
• Participants perception <strong>of</strong> enhanced pr<strong>of</strong>essional effectiveness<br />
• Designated outcomes<br />
2.5 Evaluate the effectiveness <strong>of</strong> its overall CME program, make<br />
improvements to the program, demonstrate that evaluation data are used<br />
in planning future CME activities, and relate this to Essential Area 1<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 9
Essential Area #3: Administration/<strong>Disclosure</strong> & Commercial<br />
Support/Enduring Materials/Journal-Based CME/Joint Sponsorship<br />
(Elements)<br />
The provider must:<br />
3.1 Have an organizational framework for the CME unit that provides the<br />
necessary resources to support its mission including support by the parent<br />
organization, if a patient organization exists.<br />
• Document an organizational structure for CME and its<br />
administration, designating an entity responsible for CME and<br />
delineating its authority<br />
• Identify responsible individuals who will maintain continuity <strong>of</strong><br />
leadership<br />
3.2 Operate the business and management policies and procedures <strong>of</strong> its CME<br />
program (as they related to human resources, financial affairs, legal<br />
obligations, record keeping, faculty and facilities), so that its obligations<br />
and commitments are met.<br />
• Provide a budget for the overall CME program and its major<br />
components<br />
• Utilize competent faculty<br />
• Provider appropriate facilities for CME activities<br />
• Have mechanisms to record and, when authorized by the<br />
participating physician, to verify participation<br />
3.3 Present CME activities in compliance with the Pennsylvania Medical<br />
Society’s policies for disclosure and commercial support<br />
3.4 Present CME activities in compliance with the Pennsylvania Medical<br />
Society’s policies for enduring materials<br />
3.5 Present CME activities in compliance with the Pennsylvania Medical<br />
Society’s policies for Journal-Based CME<br />
3.6 Present CME activities in compliance with the Pennsylvania Medical<br />
Society’s policies for joint sponsorship<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 10
CME Committee Membership<br />
The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Committee is made up <strong>of</strong> pr<strong>of</strong>essionals who<br />
have insight into our continuing medical educational needs. The Associate Chief<br />
Medical Officer for Academic Affairs and Continuing Medical Education appoints<br />
members for a term <strong>of</strong> 2 or 3 years (staggered to allow for continuity).<br />
Reappointment is at the discretion <strong>of</strong> the CME Committee.<br />
The committee will consist <strong>of</strong> physicians from Community Practice representing<br />
State College and Wilkes-Barre areas, Manager, Office <strong>of</strong> Continuing Medical<br />
Education, Associate Chief Medical Officer for Academic Affairs, Director <strong>of</strong><br />
Academic Information, Director <strong>of</strong> Faculty Development, a Physician Assistant, a<br />
Nurse Practitioner, Continuing Nursing Education Coordinator, a system leader in<br />
Practice Improvement, and ACPE administrator. The committee is charged with<br />
providing oversight and direction for the CME activities sponsored by the health<br />
system for physicians, nurses, pharmacists and other healthcare pr<strong>of</strong>essionals.<br />
The committee objectives will include:<br />
1. Planning the overall scope and emphasis <strong>of</strong> the CME program; emphasizing<br />
needs assessment and outcomes measurement.<br />
2. Effectively manage CME to enhance the overall academic environment at<br />
<strong>Geisinger</strong> and in the community.<br />
3. Monitor the quality <strong>of</strong> the overall and individual programs.<br />
4. Maintain appropriate accreditation.<br />
The CME Committee will meet twice a year. Sessions will be devoted to short<br />
and long range planning including review <strong>of</strong> the policy and procedure manual<br />
and mission statement, reviewing needs assessments, analyzing program<br />
outcomes and providing feedback and evaluation <strong>of</strong> the CME planning and<br />
execution functions <strong>of</strong> the CME Office.<br />
The CME Committee will also be available to the CME Manager and the Associate<br />
Chief Medical Officer for Academic Affairs for consultation on an ongoing basis<br />
including course review. Each Associate Chief Medical Officer (ACMO) is<br />
appointed as an Ad Hoc Member. Programs with notable content or relevance<br />
are reviewed with the ACMO most closely tied to the activity.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 11
Executive Committee<br />
The Executive Committee <strong>of</strong> the CME Committee is made up <strong>of</strong> the Manager,<br />
Office <strong>of</strong> Continuing Medical Education, the Associate Chief Medical Officer <strong>of</strong><br />
Academic Affairs and one regular or Ad Hoc member <strong>of</strong> the CME Committee.<br />
The Executive Committee is charged with reviewing and approving CME activities<br />
available for the Fast Track process*. This Committee will meet on an as needed<br />
basis.<br />
*The Fast Track process is an approval process <strong>of</strong> any activity that follows a<br />
previously accredited and established format. All programs approved by this<br />
method will come before the full CME Committee at their next scheduled<br />
meeting.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 12
Grievance Process<br />
A. Each CME requester must have a process for taking disciplinary action<br />
against the CME Office and a process for adjucating complaints or<br />
grievance relevant to the <strong>of</strong>fice.<br />
B. The CME requester is encouraged to seek resolution <strong>of</strong> grievances relating<br />
to his activity. "Grievances" means any difference between the CME<br />
requester and the CME Office with respect to his/her CME Application for<br />
approval <strong>of</strong> an activity.<br />
C. The procedure is as follows:<br />
• CME requester with a grievance is urged to first discuss it with the CME<br />
Manager. Issues can best be resolved at this stage and every effort<br />
should be made to affect a mutually agreeable solution.<br />
• If, after discussion with the CME Manager, the grievance is not resolved<br />
to the satisfaction <strong>of</strong> the CME requester, the requester has the option to<br />
present the grievance in writing to the Associate Chief Medical Officer <strong>of</strong><br />
Academic Affairs and CME. In situations when the concern relates to<br />
the CME Manager, and the requester believes that it cannot be<br />
presented to the CME Manager, the requester may present the<br />
grievance directly to the Associate Chief Medical Officer <strong>of</strong> Academic<br />
Affairs and CME for guidance.<br />
• Upon failure to satisfactorily resolve the concern with the Associate<br />
Chief Medical Officer <strong>of</strong> Academic Affairs and CME, the requester may<br />
request that the concern be brought before the full CME Committee. At<br />
which time an ad hoc meeting <strong>of</strong> the full CME Committee, chaired by a<br />
member previously selected as the Chairman <strong>of</strong> the CME Committee<br />
Grievance Committee will investigate the concern(s) by appropriate<br />
methods and reach a decision by simple majority vote. The decision <strong>of</strong><br />
the CME Committee/Grievance Committee shall be reached within a<br />
reasonable time period, and be final and binding upon the parties and<br />
documented.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 13
Organization<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 14
CME Office Historical Perspective<br />
The Office <strong>of</strong> Continuing Medical Education was organized in 1973 as a branch <strong>of</strong><br />
the executive <strong>of</strong>fices. <strong>Geisinger</strong> received its initial accreditation from the<br />
Pennsylvania Medical Society to sponsor Category 1 programming in 1974 and<br />
has remained fully accredited until the merger in 1997.<br />
In 1975, the Office <strong>of</strong> Continuing Medical Education became an arm <strong>of</strong> the<br />
<strong>Geisinger</strong> Institute for Medical Education and Research.<br />
In 1983, with the reorganization <strong>of</strong> the <strong>Geisinger</strong> <strong>System</strong>, the Office <strong>of</strong><br />
Continuing Medical Education relocated to the <strong>Geisinger</strong> Clinic, the physician<br />
group practice.<br />
In 1993, with further refinements to the <strong>System</strong>, the Office <strong>of</strong> Continuing Medical<br />
Education fell within the Education Division and reported corporately to the<br />
Executive Associate Chief Medical Officer for Clinical Programs and Process<br />
Improvement and the Clinical Practice Committee.<br />
In 1997, the <strong>Geisinger</strong> Medical Center and the Penn State College <strong>of</strong> Medicine<br />
announced a merger and formed the Penn State <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>. While<br />
the Office <strong>of</strong> Continuing Medical Education remained at the <strong>Geisinger</strong> Medical<br />
Center, the Penn State College <strong>of</strong> Medicine became responsible for all its<br />
activities and the Office <strong>of</strong> CME reported directly to Associate Dean <strong>of</strong> Medical<br />
Education at the Penn State College <strong>of</strong> Medicine.<br />
In 1999, the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> and Penn State College <strong>of</strong> Medicine<br />
announced plans to unwind the merger effective June 30, 2000. Effective July 1,<br />
2000 the Office <strong>of</strong> Continuing Medical Education again fell within the Education<br />
Division and will report directly to the Chief Executive Officer <strong>of</strong> the <strong>Geisinger</strong><br />
<strong>Health</strong> <strong>System</strong>.<br />
In 2000, the Office <strong>of</strong> Continuing Medical Education returned to the <strong>Geisinger</strong><br />
<strong>Health</strong> <strong>System</strong> and became part <strong>of</strong> Academic Affairs which reports corporately to<br />
the Executive Vice President and Chief Medical Officer <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong><br />
<strong>System</strong>.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 15
Organizational Chart<br />
Organizational chart showing the relationship between the parent organization<br />
and the Continuing Medical Education Unit.<br />
<strong>Geisinger</strong> Foundation<br />
Glenn Steele, M.D., Ph.D.<br />
President and CEO<br />
Bruce Hamory, M.D.<br />
CMO<br />
Steven Pierdon, M.D.<br />
Community Practice<br />
Mark Selna, M.D.<br />
Clinical<br />
Effectiveness<br />
Michael Ryan, D.O.<br />
Pediatrics<br />
Linda Famiglio, M.D.<br />
ACMO<br />
Chair, CMEC<br />
William Strodel, M.D.<br />
Surgery<br />
Dennis Torretti, M.D.<br />
Medicine<br />
Joseph Bisordi, M.D.<br />
<strong>Geisinger</strong> Medical<br />
Center<br />
Sharon Hanley, RMP, CEP<br />
Manager, Office <strong>of</strong> Continuing<br />
Medical Education<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 16
Organizational Chart <strong>of</strong> the Internal Structure <strong>of</strong> the<br />
Continuing Medical Education Unit<br />
Executive Vice President,<br />
Chief Medical Officer<br />
Bruce Hamory, M.D.<br />
<strong>System</strong> Leadership Council<br />
IT Product Analyst<br />
.1 FTE<br />
Michael Seibert<br />
Information Technologist<br />
.2 FTE<br />
Jason Brent<br />
Vice President for Curriculum<br />
TBA<br />
Associate Chief Medical Officer<br />
for Academic Affairs and CME<br />
Linda Famiglio, M.D.<br />
Administrative Assistant<br />
June Leffler<br />
Accountant<br />
.2 FTE<br />
Yvonne Knight<br />
CME Committee/<br />
Pr<strong>of</strong>essional Development<br />
Marketing/PR<br />
Representative<br />
.1 FTE<br />
Cathryn Connolley<br />
PSNA<br />
Teri Bickert, RN<br />
ACPE<br />
Dean Parry, RPh.<br />
Grievance<br />
Committee<br />
Manager, Office <strong>of</strong> Continuing<br />
Medical Education<br />
Sharon Hanley<br />
Director <strong>of</strong><br />
Faculty Development<br />
Timothy McConnell,<br />
Ph.D.<br />
Continuing Medical<br />
Education Specialists<br />
Barbara Barrick – 1.0 FTE<br />
Lenore Knarr – 1.0 FTE<br />
Continuing Medical<br />
Education Specialist Assistant<br />
Andrea Ignaszewski – 1.0 FTE<br />
Continuing Medical<br />
Education Clerk<br />
Lorie Derrick<br />
– 1.0 FTE<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 17
Personnel Directory<br />
President and Chief Executive Officer<br />
Executive Vice President, Chief Medical Officer<br />
Dr. Glenn Steele, Jr.<br />
Foss Home, 16168<br />
Dr. Bruce Hamory<br />
Foss Home, 17092<br />
Associate Chief Medical Officer, Academic Affairs Dr. Linda Famiglio<br />
& Continuing Medical Education Hospital 4, 16114<br />
Director, Faculty Development<br />
Administrator, ACPE<br />
Manager, Office <strong>of</strong> Continuing Medical Education<br />
Continuing Medical Education Specialist<br />
Continuing Medical Education Specialist<br />
Continuing Medical Education Specialist Assistant<br />
Continuing Medical Education Clerk<br />
Continuing Medical Education Accountant<br />
Timothy McConnell, Ph.D.<br />
Hospital 4, 16114<br />
Dean Parry, RPh.<br />
Hospital 3, 16691<br />
Sharon Hanley<br />
Hospital 4, 16692<br />
Barbara Barrick<br />
Hospital 4, 49318<br />
Lenore Hanley<br />
Hospital 4, 59294<br />
Andrea Ignaszewski<br />
Hospital 4, 59571<br />
Lorie Derrick<br />
Hospital 4, 16007<br />
Yvonne Knight<br />
Weis Center, 54494<br />
Continuing Medical Education<br />
Jason Brent<br />
Information Tech Hospital 4, 49434<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 18
Job Descriptions<br />
Associate Chief Medical Officer<br />
Academic Affairs<br />
Position Description<br />
Title: Associate Chief Medical Officer, Academic Affairs: Continuing Medical<br />
Education<br />
General Responsibility:<br />
• Responsible for the quality, content and scientific integrity <strong>of</strong> all accredited<br />
continuing medical education programs sponsored by the <strong>Geisinger</strong> <strong>Health</strong><br />
<strong>System</strong><br />
• Responsible for maintaining accreditation<br />
Specific Responsibilities:<br />
• Chair the Continuing Medical Education Committee<br />
• Coordinate the planning and evaluation <strong>of</strong> accredited continuing medical<br />
education activities for physicians throughout the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />
• Establish and administer the policies and procedures <strong>of</strong> the CME Office<br />
• Assure compliance with the essentials <strong>of</strong> continuing medical education to<br />
maintain accreditation<br />
• Develop and maintain effective relationships with other educational<br />
organizations and accreditation bodies interested in continuing medical<br />
education<br />
• Member <strong>of</strong> the Senior Leadership Council, Central Region Operations<br />
Committee, and the Medical, Research and Academic Affairs<br />
Subcommittee <strong>of</strong> the Board <strong>of</strong> Directors<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 19
Director <strong>of</strong> Faculty Development<br />
Continuing Medical Education<br />
Position Description<br />
Department: Academic Affairs<br />
FLSA: Exempt<br />
Reports to: Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing<br />
Medical Education<br />
Purpose: To provide support and programs to meet the faculty development<br />
needs <strong>of</strong> clinical providers.<br />
Nature and Scope: Responsible for faculty development by organizing and<br />
promoting programs and other initiatives designed to enhance scholarly<br />
performance <strong>of</strong> the clinical faculty throughout the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>.<br />
Major duties and responsibilities:<br />
1. Continuing Medical Education<br />
• Create and provide CME programs related to faculty development<br />
topics.<br />
• <strong>System</strong> liaison for issues involving faculty development<br />
• Promote processes that assist in the promotion and appropriate credit<br />
for teaching efforts.<br />
• Serve as a resource for Activity Directors in the development <strong>of</strong> CME<br />
programs.<br />
2. Graduate Medical Education<br />
• Serve as a mentor and coach for residency programs<br />
• Provide expertise and guidance in research methods, process and<br />
procedure.<br />
• Provide lectures and workshops on educational theory and methods.<br />
3. Assist in grant writing opportunities and grant funding administration.<br />
4. Work with other system committees with a common mission <strong>of</strong> faculty<br />
performance and, ultimately, improved service.<br />
Duties 1,2,3 are considered essential.<br />
Skills and Abilities:<br />
Ability to organize and direct educational programs. Working knowledge <strong>of</strong><br />
learning theory. Computer skills including PowerPoint.<br />
Education and/or experience:<br />
Physician or educational pr<strong>of</strong>essional with a minimum <strong>of</strong> a master level degree is<br />
required.<br />
Working Conditions/Physical Demands:<br />
Work is performed in an <strong>of</strong>fice environment.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 20
ACPE Administrator<br />
Continuing Medical Education<br />
Director <strong>of</strong> Pharmacy Utilization Management<br />
Position Description<br />
Title: Director <strong>of</strong> Pharmacy Utilization Management<br />
FLSA Status: Exempt Region: NC - Danville<br />
Dept: <strong>System</strong> Therapeutics<br />
Job Summary:<br />
Under the direction <strong>of</strong> the <strong>System</strong> Therapeutics Leadership, the scope and breath<br />
<strong>of</strong> responsibility for the Director <strong>of</strong> Pharmacy Utilization Management (DPUM) will<br />
accept responsibility for the planning, development, implementation and<br />
supervision <strong>of</strong> comprehensive drug management programs for the <strong>Geisinger</strong><br />
<strong>Health</strong> <strong>System</strong>. This will include the provision <strong>of</strong> pharmaceutical care, staff<br />
development, data analysis and employment <strong>of</strong> pharmacoeconomics and<br />
pharmacoepidemiologic principles to the measurement <strong>of</strong> outcomes associated<br />
with such programs. The DPUM must possess excellent consultation,<br />
communication and interpersonal skills including, empathy and the ability to<br />
educate patients and providers. The DPUM must have the ability to work with<br />
others in a team-based environment and teach and reinforce communication<br />
skills and patient education skills. The DPUM should constantly seek to identify<br />
and take advantage <strong>of</strong> opportunities to improve the health and wellness <strong>of</strong> the<br />
patients served by the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> in conjunction with the overall<br />
goals and objectives <strong>of</strong> the <strong>System</strong>. Performs duties to provide the highest level<br />
<strong>of</strong> patient care and maximize patient satisfaction.<br />
Duties and Responsibilities:<br />
The Director <strong>of</strong> Pharmacy Utilization Management will demonstrate in more<br />
specific terms:<br />
• Utilization Management<br />
- Identify changes in utilization and costs occurring within a program<br />
or specialty.<br />
- Identify factors driving utilization and cost trends.<br />
- Identify therapeutic classes most cost-effective to target and<br />
identify appropriate outcomes for such classes.<br />
- Identify problematic drug classes.<br />
- Predict the effect <strong>of</strong> managed care benefit design changes on<br />
utilization.<br />
- Work in conjunction with the physician/administrative partner to<br />
develop programs to address identified issues.<br />
- Make recommendations for utilization <strong>of</strong> new biotechnologic entities<br />
introduced to the market.<br />
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- Develop evidence-based, cost-effective protocols and drug<br />
therapies.<br />
- Work in conjunction with other pharmacy entities and physician<br />
providers to develop policies related to drug utilization.<br />
- Work in partnership with other hospital areas involved in outcomes<br />
management.<br />
- Develop and evaluate tools for data analysis, outcomes criteria to<br />
monitor established programs.<br />
- Collaborate with other system entities on disease management and<br />
ambulatory practice issues to establish a continuum <strong>of</strong> care.<br />
- Identify and implement protocols, which appropriately match<br />
therapy to patient's conditions (i.e. step therapy).<br />
• Staff Development<br />
- Provide direction and guidance to pharmacy personnel for the<br />
development and implementation <strong>of</strong> optimum standards <strong>of</strong><br />
pharmaceutical care.<br />
- Develop and oversee pharmacist staff development and<br />
competency programs.<br />
- Emphasize, support and develop the pharmacist provider as an<br />
integral part <strong>of</strong> the health care team.<br />
- Utilize technology to provide comprehensive, up-to-date and easily<br />
accessible education to all department members.<br />
- Coordinate education activities with other disciplines as needed.<br />
- Maintains relationships with the pharmaceutical industry to ensure<br />
appropriate product detailing and education.<br />
- ACPE administrator<br />
• Performance Parameters/Continuous Quality Improvement<br />
- Enhance the ability <strong>of</strong> the pharmacy staff to provide quality<br />
pharmaceutical care by establishing monitoring parameters and<br />
develop divisional standards for the skills and education necessary<br />
to meet system performance standards.<br />
- Deliver feedback on performance; develop plans to address issues.<br />
- Participate on institutional quality outcomes committees.<br />
- Integrate data links to provide feedback on physician and<br />
pharmacist performance.<br />
- Develop outcomes-oriented, continuous improvement standards for<br />
performance measurement.<br />
• Financial Performance<br />
- Provide data analysis and program suggestions that will facilitate<br />
the ability <strong>of</strong> the system to achieve it’s goals related to<br />
pharmaceutical budget management and system performance.<br />
- Develop methodologies to track and project changes in<br />
pharmaceutical performance and analyze deviations from budget<br />
projections.<br />
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• Employee Management<br />
- Motivate, energize, direct and support the staff in the provision <strong>of</strong><br />
pharmaceutical care.<br />
- Provides overall operational management <strong>of</strong> the Drug Information<br />
Office.<br />
• Patient/Customer Satisfaction<br />
- Implements standards, measures performance and takes action to<br />
promote a customer service oriented culture.<br />
• Student/Intern Educational Programs<br />
- Coordinates the development and implementation <strong>of</strong> educational<br />
programs that balance both the needs <strong>of</strong> the students and the<br />
<strong>System</strong> Therapeutics staff.<br />
- Develops and facilitates the relationship between schools <strong>of</strong><br />
pharmacy and the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>.<br />
- Oversees the staff involvement in the preceptorship <strong>of</strong> the<br />
student/intern education programs<br />
• Performs other duties as required or assigned by emergency or other<br />
operational reasons for which the employee is qualified to perform.<br />
Education:<br />
Requires a Bachelor <strong>of</strong> Science degree in pharmacy from an accredited college<br />
and current licensure or eligibility for licensure by the Pennsylvania State<br />
Board <strong>of</strong> Pharmacy.<br />
Experience:<br />
Requires at least five years <strong>of</strong> experience as a pharmacist, including at least<br />
three years <strong>of</strong> experience in a clinical practice setting and at least three years<br />
in a project management role. Effective communication, computer based analysis<br />
and coordination skills are necessary.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 23
Manager<br />
Office <strong>of</strong> Continuing Medical Education<br />
Position Description<br />
JOB SUMMARY:<br />
Designs, implements, markets and evaluates continuing medical education<br />
programs in accordance with accreditation standards. Ensures that<br />
continuing education needs are met through analysis <strong>of</strong> potential programs<br />
and target audiences/disciplines. Manages all aspects <strong>of</strong> continuing medical<br />
education programs including marketing, registration, financial and<br />
program record keeping and travel arrangements. Responsible for the<br />
efficient management <strong>of</strong> the Continuing Medical Education <strong>of</strong>fice.<br />
Performs duties to support the goals and objectives <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong><br />
<strong>System</strong> in its efforts to provide quality patient care and patient satisfaction.<br />
Reports to the Associate Chief Medical Officer, Academic Affairs.<br />
MAJOR DUTIES AND RESPONSIBILITIES:<br />
*1. Program Planning: Develop, analyze, approve and market 1500<br />
programs that require substantial travel. Ensures programs are in<br />
compliance with accreditation standards; prepares analysis <strong>of</strong> potential<br />
program success; determines financial feasibility and ProForma;<br />
determines target audience and discipline; determines most appropriate<br />
advertising vehicles; prepares budgets; schedules facilities and equipment;<br />
prepares course materials; tabulates evaluations; maintains master files;<br />
and coordinates schedules and transportation as necessary.<br />
*2. Program Advertising: Designs brochure formats; coordinates mailing<br />
schedules; orders necessary supplies; prepares and submits copy for all<br />
advertisements in journals and news releases; carries out multiple studies<br />
<strong>of</strong> impact <strong>of</strong> alternative marketing and advertising styles; prepares and<br />
monitors budgets.<br />
*3. Program registrations: Maintains and confirms registration forms;<br />
prepares credit verifications; acts as registrar; prepares program materials;<br />
coordinate schedules; coordinates the completion <strong>of</strong> appropriate forms.<br />
*4. Record Keeping: Ensures that all necessary records are maintained and<br />
retained appropriately. Prepares application forms for accreditation to<br />
various societies/organizations for each program; collects and summarizes<br />
evaluation forms; maintains databases; arranges for pharmaceutical<br />
support for various programs.<br />
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*5. Fiscal Responsibility: Responsible for developing and managing a $1<br />
million annual departmental budget, as well as, provide leadership and<br />
accountability for the development and integration <strong>of</strong> short and long-term<br />
operational planning. Also, assigns account numbers; deposits money into<br />
appropriate accounts; approves payments <strong>of</strong> invoices and other expenses;<br />
prepares contracts for jointly sponsored and accredited continuing<br />
education programs; and prepares and monitors program budgets.<br />
*6. Off-site Meetings: Negotiates and contracts with airlines/hotels for <strong>of</strong>f<br />
site meeting transportation and facilities; maintains master accounts;<br />
arranges for registrants arrivals and departures; attends all meetings to<br />
handle registration and assure quality <strong>of</strong> service. Independent decision<br />
making at <strong>of</strong>f-site locations for immediate problem solving.<br />
*7. Manages Daily Operations: Prepares quarterly and annual reports;<br />
oversees mailings, correspondence and filing; ensures special<br />
arrangements as necessary; tracks teaching time <strong>of</strong> <strong>Geisinger</strong> <strong>Health</strong><br />
<strong>System</strong> personnel; prepares annual calendar <strong>of</strong> events and internal<br />
schedule <strong>of</strong> deadlines; conducts yearly studies <strong>of</strong> demographic<br />
characteristics <strong>of</strong> attendees and potential attendees; develop and maintain<br />
the CME <strong>Policy</strong> and Procedure Manual to meet all regulatory agency<br />
requirements and also assure compliance with the essentials <strong>of</strong> CME to<br />
maintain accreditation ; solicits various pharmaceutical companies for<br />
support; arranges for <strong>Geisinger</strong> staff to speak at area hospitals and county<br />
medical societies. Manages the CME Website and CME Calendar on the<br />
<strong>Geisinger</strong> Infoweb. Responsible for the selection, growth and development<br />
<strong>of</strong> the CME staff to ensure adherence accreditation and service standards.<br />
Conduct weekly QI <strong>of</strong> the <strong>of</strong>fice to meet all applicable regulatory<br />
standards, as well as, staff meetings.<br />
*8. ATLS Coordinator: Arranges five courses per year; prepares<br />
applications to conduct courses; makes all necessary arrangements and<br />
prepares all materials; and processes necessary paperwork.<br />
*9. PALS, FCCS, BLS and ACLS Co-Coordinator: Oversees 40 courses per<br />
year, maintains all course materials, finances and makes all necessary<br />
arrangements.<br />
*10. GWV CPSL Planner: Arranges weekly lectures, invite speakers, print<br />
posters, maintain schedules, send reminders, prepare handouts and make<br />
all necessary arrangements for meeting room, food and audiovisuals.<br />
Develop and maintain pr<strong>of</strong>essional cme contacts at other hospitals that<br />
promote GHS physician speakers at their institutions.<br />
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*11. CME Committee Secretary: Serves on the Continuing Medical<br />
Education Committee, arranges two meetings per year, distributes all<br />
course materials to be discussed/approved and records the minutes.<br />
*12. Nursing Education Planning Committee: Member <strong>of</strong> the nursing<br />
education planning committee that meets twice a year to plan future<br />
programming. Responsible for room and/or hotel scheduling, brochure<br />
design and tracking <strong>of</strong> trauma credits.<br />
*13. Room Scheduling: Currently oversees five meeting rooms within the<br />
Medical Center. Responsible for scheduling, AV equipment and<br />
maintenance.<br />
*14. New Physician Orientation Committee: Serves on the NPO<br />
Committee, arranges two meetings per year for new physicians, prepares<br />
the schedule, invites the faculty and new physicians, arranges for their<br />
overnight accommodations, plans social activities, helps conduct the day<br />
and a half day meeting and makes all other necessary arrangements.<br />
*15 Data Manager: Responsible to control and supervise specific data and<br />
to authorize access by users.<br />
*16. Attend the Pennsylvania Medical Society and the Alliance for<br />
Continuing Medical Education Meetings and other appropriate continuing<br />
education programs.<br />
17. Performs duties as required or assigned by emergency or other<br />
operational reasons for which the employee is qualified to perform.<br />
*Denotes essential job duties.<br />
SKILLS AND ABILITIES:<br />
Requires proven ability to work effectively with, through and for a variety<br />
<strong>of</strong> people at all levels within and external to the organization. Requires selfmotivation<br />
and leadership skills.<br />
Requires good organizational skills and attention to detail; basic computer<br />
skill, including spreadsheet and word processing; mathematical ability and<br />
basic financial skills and ability to maintain budgets.<br />
EDUCATION AND/OR EXPERIENCE:<br />
High school diploma with a commercial or business administration<br />
concentration or equivalent post-secondary education or experience<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 26
equired. Masters level preferred.<br />
BS/BA required or at least 15 years experience in a CME Office with<br />
accreditation knowledge, project management, supervisory management,<br />
team processes and administrative experience.<br />
WORKING CONDITIONS/PHYSICAL DEMANDS:<br />
Work is typically performed in an <strong>of</strong>fice environment.<br />
The specific statements shown in each section <strong>of</strong> this description are not<br />
intended to be all-inclusive. They represent typical elements considered<br />
necessary to successfully perform the job.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 27
Continuing Medical Education Specialist<br />
Continuing Medical Education<br />
Position Description<br />
JOB SUMMARY:<br />
Provides clerical and administrative support for the Continuing Medical<br />
Education <strong>of</strong>fice. Supports the daily operational functions <strong>of</strong> the Continuing<br />
Medical Education <strong>of</strong>fice in a pr<strong>of</strong>essional and efficient manner. Responsible<br />
for a variety <strong>of</strong> clerical and administrative activities including general <strong>of</strong>fice<br />
support, financial and program record keeping, activity registrations,<br />
managing nursing programs, and handling all the pharmaceutical support<br />
paperwork.<br />
Reports to the Manager, Continuing Medical Education.<br />
Performs duties to support the goals and objectives <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong><br />
<strong>System</strong> in its efforts to provide quality patient care and patient satisfaction.<br />
MAJOR DUTIES AND RESPONSIBILITIES:<br />
*1. Provides support for financial processes and transactions, including<br />
maintaining CME accounts; processing credit cards; recording check and<br />
cash deposits, uploads to the general ledger, invoicing, intercompany billing<br />
and maintaining computerized income and expense reports.<br />
*2. Handles administrative functions and logistical details for educational<br />
activities, which may involve maintaining mailing lists; sending out program<br />
information; tabulating responses; generating confirmation letters; preparing<br />
and distributing program materials; maintaining all required forms and<br />
processing necessary evaluations and reports.<br />
*3. Maintains and confirms all registration forms and depositing <strong>of</strong> all fees.<br />
*4. Responsible for maintaining and updating cme transcripts on the<br />
Infoweb.<br />
*5. Responsible for all on-line pharmaceutical grant applications and<br />
disbursement <strong>of</strong> funds.<br />
*6. Responsible for special projects, grant awards and administrative<br />
functions <strong>of</strong> PALS, ACLS, ATLS and BLS Courses.<br />
*7. Provides support for maintaining the CME calendar and CME webpage<br />
on the <strong>Geisinger</strong> Infoweb, as well as, all CME databases.<br />
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*8. Responsible for maintaining and scheduling the Clinical Skills Lab.<br />
*9. Maintains all pharmaceutical grant records to assure all paperwork is<br />
received, check deposited and all bills paid.<br />
*10. Ensures nursing programs are in compliance with accreditation<br />
standards, provides Nursing Program support including serving as registrar<br />
and hostess for meetings; preparing and distributing conference materials;<br />
distributing and collecting evaluations; preparing meeting room; maintains<br />
attendee list; operating audio-visual equipment as needed; working with<br />
hotel personnel to coordinate facility set-up and services; and assuring that<br />
the needs <strong>of</strong> registrants are met.<br />
*11. Assists with scheduling <strong>of</strong> five meeting rooms and works with Learning<br />
Resources for "bridge" hook-up for meetings.<br />
*12. Oversees preparation <strong>of</strong> all conference materials.<br />
*13 Attends the annual Pennsylvania Medical Society meeting and<br />
appropriate continuing education programs.<br />
*14. Provides general clerical assistance, including: triaging phone calls,<br />
providing assistance and resolving issues when appropriate; distributing<br />
mail; generating correspondence; maintaining appropriate files and records<br />
for programs; and maintaining schedules for meeting rooms.<br />
*15. Performs duties as required or assigned by emergency or other<br />
operational reasons for which the employee is qualified to perform.<br />
*Denotes essential job duties.<br />
SKILLS AND ABILITIES:<br />
Requires proven ability to work effectively with, through, and for a variety <strong>of</strong><br />
people at all levels within and external to the organization.<br />
Requires good organizational skills and attention to detail; advanced<br />
computer skills, including spreadsheet and word processing; mathematical<br />
ability; and experience or knowledge <strong>of</strong> basic financial record keeping.<br />
EDUCATION AND/OR EXPERIENCE:<br />
Requires a high school education with a commercial or business<br />
administration concentration or equivalent post-secondary education or<br />
experience. B.S. preferred<br />
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Minimum one-year <strong>of</strong> administrative experience with CME Accreditation<br />
Documentation.<br />
WORKING CONDITIONS/PHYSICAL DEMANDS:<br />
Work is typically performed in an <strong>of</strong>fice environment.<br />
The specific statements shown in each section <strong>of</strong> this description are not<br />
intended to be all-inclusive. They represent typical elements considered<br />
necessary to successfully perform the job.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 30
Continuing Medical Education Specialist Assistant<br />
Continuing Medical Education<br />
Position Description<br />
JOB SUMMARY:<br />
Responsible for front line clerical support for the department. Coordinates<br />
and prepares activities in an efficient and effective manner for the<br />
department.<br />
Directly accountable to the Manager.<br />
MAJOR DUTIES AND RESPONSIBILITIES:<br />
A. Accreditation and CME Credentialing<br />
• Oversees and maintains up-to-date filing system <strong>of</strong> all CME activities<br />
• Receives communications concerning CME transcripts and prepares<br />
transcripts from Peopleware on request<br />
• Tabulates and creates summary reports for CME activities<br />
evaluations and maintains confidentiality<br />
• Monitors evaluations for commercial bias and inappropriate<br />
promotion or marketing <strong>of</strong> any pharmaceuticals<br />
• Prepares and distributes educational/registration conference<br />
materials using Peopleware s<strong>of</strong>tware<br />
• Monitors completeness <strong>of</strong> recurring meeting credit materials and<br />
communicates documentation deficiencies to activity directors and<br />
CME committee<br />
• Attend the annual Pennsylvania Medical Society, CME Associates<br />
meetings and any other applicable meetings.<br />
B. CME Activity Support Functions<br />
• Responsible for the administrative functions <strong>of</strong> all PALS, ACLS & BLS<br />
Courses<br />
• Develops, validates, and prepares all contact mailings for the<br />
physician liaison program<br />
• Types and distributes all first class flyers for the physician liaison<br />
activities<br />
• Oversees the answering <strong>of</strong> room scheduling phones<br />
• Responsible for scheduling <strong>of</strong> five meeting rooms<br />
• Maintains room scheduling recurring events<br />
• Types and distributes special project mailings<br />
• Tracks invoices in program, specific budget worksheets<br />
• Serve as registrar or “hostess” for activities as needed<br />
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C. Office Operations<br />
• Responsible for organizing and ordering educational supplies<br />
• Develops and implements all mass mailings for CME brochures<br />
• Oversees the distribution <strong>of</strong> departmental mail<br />
• Oversees all photocopying responsibilities<br />
• Maintains and orders departmental supplies<br />
• Assists in answering all internal and external calls to the<br />
department.<br />
• Properly triages the calls and directs the call to the appropriate<br />
people<br />
• Responsible to auto attendant messages management<br />
• Performs other duties as assigned<br />
SKILLS AND ABILITIES:<br />
Demonstrates advanced skills in CME Accreditation Documentation and<br />
general <strong>of</strong>fice support. Performs duties to provide highest level <strong>of</strong> support<br />
for and during CME activities.<br />
Demonstrate competence in written, oral and electronic communication<br />
skills<br />
(interpersonal/communication and technological effectiveness<br />
competencies).<br />
Demonstrate ability to work independently, set priorities, multi-task and<br />
help provide problem resolution.<br />
EDUCATION AND/OR EXPERIENCE:<br />
Requires a high school diploma or equivalent required. AS Preferred<br />
Minimum one-year education <strong>of</strong>fice support experience required.<br />
Demonstrate customer service to all health care providers and colleagues.<br />
WORKING CONDITIONS/PHYSICAL DEMANDS:<br />
Work is typically performed in an <strong>of</strong>fice environment.<br />
The specific statements shown in each section <strong>of</strong> this description are not<br />
intended to be all-inclusive. They represent typical elements considered<br />
necessary to successfully perform the job.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 32
Clerical Assistant<br />
Continuing Medical Education<br />
Position Description<br />
JOB SUMMARY:<br />
Responsible for providing clerical support to the department. Ensures<br />
clerical<br />
efficiency and organization to the department.<br />
Directly accountable to the Manager.<br />
MAJOR DUTIES AND RESPONSIBILITIES:<br />
1. Performs basic <strong>of</strong>fice functions such as filing, photocopying, mail sorting<br />
and distribution, data entry, and word processing.<br />
2. Responsible for <strong>of</strong>fice reception duties such as answering telephone,<br />
message taking and appropriate referral <strong>of</strong> calls.<br />
3. Responsible for preparing all first class mailings for program marketing.<br />
4. Will be required to assist with room scheduling and assignments.<br />
5. Will be required to assist with maintaining mailing lists.<br />
SKILLS AND ABILITIES:<br />
Demonstrate basic skills in general <strong>of</strong>fice support such as preparing routine<br />
correspondence, scheduling, data entry and word processing.<br />
Demonstrate competence in written, oral and electronic communication<br />
skills<br />
(interpersonal/communication and technological effectiveness<br />
competencies).<br />
Demonstrate ability to work independently.<br />
EDUCATION AND/OR EXPERIENCE:<br />
High School diploma or equivalent required.<br />
Minimum 6 months to one-year <strong>of</strong>fice support experience required.<br />
WORKING CONDITIONS/PHYSICAL DEMANDS:<br />
Work is typically performed in an <strong>of</strong>fice environment.<br />
The specific statements shown in each section <strong>of</strong> this description are not<br />
intended to be all-inclusive. They represent typical elements considered<br />
necessary to successfully perform the job.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 33
Responsibilities Of The CME Office<br />
1. Planning Functions (with Activity Directors)<br />
a. Compliance with accreditation standards, with direct oversight <strong>of</strong><br />
the quality, content and scientific integrity <strong>of</strong> all CME activities<br />
b. Analysis <strong>of</strong> activity expectations and projected outcomes<br />
c. Maintain control <strong>of</strong> funds<br />
d. Define target audience(s) and disciplines<br />
e. Advertising vehicles<br />
2. Brochure Production and Mailing/Advertising<br />
a. Brochure design and format (final pro<strong>of</strong>-reading and approval<br />
responsibility <strong>of</strong> the program director)<br />
b. Procures mailing labels in proper format for the job<br />
c. Assigns dates when materials are due and scheduled mail dates<br />
d. Coordinates work times with mailroom and print shop<br />
e. Orders paper stock as needed<br />
f. Types all ads for journals and submits as needed (final pro<strong>of</strong>reading<br />
and approval responsibility <strong>of</strong> the Activity Director)<br />
3. Program Functions<br />
a. Arranges for c<strong>of</strong>fee breaks, luncheons and other special functions<br />
b. Schedules all rooms<br />
c. Notifies housekeeping and others as needed<br />
d. Arranges for A.V. Personnel<br />
e. Requests necessary audio-visual equipment<br />
f. Serve as hostess to increase the happiness index and to meet<br />
peoples' needs<br />
g. Collects syllabus materials, collates in proper order, sends to print<br />
shop and has ready by program date<br />
h. Collects evaluation forms and tabulates data<br />
i. Maintains master file for each activity<br />
j. Sends activity director reminders <strong>of</strong> their deadlines<br />
4. Registration Functions<br />
a. Receives registration forms and enters in computer<br />
b. Prepares list <strong>of</strong> registrants<br />
c. Concurrently coordinates registrants with hotel for <strong>of</strong>f-site<br />
programs<br />
d. Prepares name tags<br />
e. Prepares credit verification forms and receipts<br />
f. Sends confirmation letters<br />
g. Acts as registrar day <strong>of</strong> the meeting<br />
h. Provides syllabus/notebooks/paper/pens<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 34
i. Has internal people sign in on appropriate form<br />
j. Has faculty sign faculty disclosure forms<br />
5. Maintenance <strong>of</strong> Records<br />
a. Types, collects and summarizes evaluation forms for activity and<br />
activity directors<br />
b. Types application forms for accreditation to various<br />
societies/organizations for each activity<br />
c. Retains list <strong>of</strong> attendees to verify their attendance<br />
d. Maintains mailing lists<br />
6. Fiscal Functions<br />
a. Assigns activity account numbers<br />
b. Receives all monies related to the activity<br />
c. Records and deposits money into proper accounts with accountant<br />
d. Pays all bills out <strong>of</strong> proper accounts<br />
e. Prepares monthly transfer sheets for employee attendance<br />
f. Arranges for checks for travel, honoraria and other expenses<br />
g. Reviews master accounts with hotels<br />
h. Deposits all checks from drug/instrument companies<br />
i. Assure compliance with Standards for Commercial Support<br />
7. Hotel Negotiations<br />
a. Makes all contacts with hotels for <strong>of</strong>f-site meetings and all<br />
arrangements are made for the meeting by the CME Office<br />
b. Determines for brochure production the reservation form and hotel<br />
information what will be included<br />
c. Checks and cross-checks registration and room reservation lists<br />
d. Opens and maintains master account to maintain fiscal<br />
responsibility. Only the CME Manager can sign for items or give<br />
approval for changes to the master account.<br />
e. Responsible for signing agreements/contracts with hotels<br />
f. CME Manager attends all meetings (expenses are built into the<br />
budget)<br />
g. CME Manager handles the registration desk and see that quality <strong>of</strong><br />
services at hotel are appropriate<br />
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Roles and Responsibilities <strong>of</strong> CME Activity Director<br />
Strategy:<br />
• Meet with the Associate Chief Medical Officer for Academic Affairs and/or<br />
the CME Manager at least six months prior to developing a CME Activity.<br />
A conference call or site visit for Activity Directors not on the Danville<br />
Campus can be arranged.<br />
• Understand the Pennsylvania Medical Society, ACPE, PSNA, AAPA, and<br />
AAFP essentials and standards for commercial support.<br />
• Review needs assessment and documentation, propose goals and<br />
objectives, propose activity content, target audience, speakers and plan<br />
outcome measures.<br />
• Participate in a financial feasibility study and course feasibility study with<br />
the CME Office.<br />
• If approved, help determine course date by advising on competition, and<br />
the likes and dislikes <strong>of</strong> the target audience.<br />
• Deadlines are important to assure that your program will be successful. If<br />
prescribed dates are not met, the CME Office has the right to cancel the<br />
activity.<br />
• Commercial Funding: The FDA requires that the CME Office must handle<br />
all funds for your activities.<br />
• Discuss and develop outcome measures with the CME Office.<br />
Operations:<br />
• Contact speakers for commitment <strong>of</strong> time and topic: copy to be sent to<br />
the CME Office for documentation. Be aware <strong>of</strong> any conflict <strong>of</strong><br />
interest/disclosure issues for each speaker. CV’s are required for all<br />
outside speakers.<br />
• Assist in obtaining commercial support as required from financial feasibility<br />
study for outside speakers, internal speakers and extras. Provide copy <strong>of</strong><br />
all correspondence for activity file.<br />
• Provide content for the brochure four months prior to your activities.<br />
• Assist with procuring mailing lists that the CME Office may not have on<br />
file.<br />
• Coordinate syllabus production with speakers and provide it three weeks<br />
prior to your activity. If deadline is not met, you will be responsible to<br />
provide your own handouts. Handouts will be reviewed for<br />
appropriateness.<br />
• Monitor quality and scientific integrity <strong>of</strong> each activity and ensure proper<br />
disclosure.<br />
• Develop evaluation tools with CME Office. Feedback from your activity will<br />
come to you, the Activity Director as well as the entire faculty.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 36
Checklist for each program:<br />
Strategic Planning<br />
- Handbook provided<br />
Meeting details<br />
- Application<br />
(needs assessment and objective)<br />
- Printing<br />
- Commercial Support<br />
Budgets<br />
LMF/TM<br />
SKH<br />
SKH/LMF<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 37
<strong>Policy</strong> for Non-Compliance with CME Requirements<br />
The GHS CME Committee has established the following policy and procedures for<br />
activities that do not comply with the CME <strong>Policy</strong>.<br />
Definitions<br />
Accredited Provider – the institution or organization accredited by the ACCME<br />
or a State Medical Society to award Category 1 credit to a continuing medical<br />
education activity. In this case the Pennsylvania Medical Society is the<br />
Accredited Provider.<br />
Activity Director – the activity director must take responsibility for his/her CME<br />
activity and must adhere to all FDA and AMA regulations.<br />
Procedure<br />
1. All current and potential Activity Directors are provided access to the<br />
CME Committee’s Policies. In addition, all new and potential Activity<br />
Directors are required to meet with CME staff to review the process for<br />
applying for and awarding AMA PRA Category 1 Credit for an<br />
educational activity.<br />
2. If at any time following the approval <strong>of</strong> an award <strong>of</strong> AMA PRA Category<br />
1 Credit and prior to the educational activity, an Activity Director<br />
refuses to adhere to CME policies and procedures, the CME staff<br />
should report this to the CME Committee members immediately and<br />
provide them with a mechanism to vote on whether or not to reverse<br />
the award <strong>of</strong> AMA PRA Category 1 Credit.<br />
3. If the Activity Director fails to provide any required documentation to<br />
the CME Office within 90 days <strong>of</strong> the educational activity, staff will<br />
follow-up with a request in writing from the CME Committee. This<br />
letter will advise the Activity Director that the CME Committee will not<br />
go forward with any future applications for Category 1 credit until all<br />
documentation from prior programs is submitted and this will affect all<br />
other activities.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 38
4. If after feedback and guidance from the CME Executive Committee, an<br />
Activity Director fails to meet for a third time in an accreditation year,<br />
responsibilities as delineated in the "Responsibilities <strong>of</strong> the Activity<br />
Director" policy , the activity will not be eligible for the fast-track<br />
approval process. The CME Executive Committee will report the noncompliance<br />
to the CME Committee at their next meeting. The CME<br />
Committee will then decide on an appropriate course <strong>of</strong> action.<br />
Possible actions may include, but are not limited to:<br />
a. Assess additional management and administrative fees over a<br />
specified period <strong>of</strong> time (i.e. 1 year) or until the Activity Director<br />
successfully submits all required documentation for a specific<br />
number <strong>of</strong> activities.<br />
b. Denial <strong>of</strong> all future requests for AMA PRA Category 1 Credit.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 39
Roles and Responsibilities <strong>of</strong> the CME Associate<br />
Strategy:<br />
• Meet with the CME Office staff at least twice a year to discuss CME<br />
processes.<br />
• Review needs assessment and documentation.<br />
• Deadlines are important to assure that meetings will be recorded and<br />
credit issued in a timely manner.<br />
• Commercial Funding: The FDA requires that the CME Office must handle<br />
all funds for guest speakers.<br />
Operations:<br />
• Contact speakers for commitment <strong>of</strong> time and topic: copy to be sent to<br />
the CME Office for documentation. Be aware <strong>of</strong> any conflict <strong>of</strong><br />
interest/disclosure issues for each speaker. CV’s and disclosure forms are<br />
required for all outside speakers. If payment is required, a W-9 form is<br />
necessary.<br />
• Coordinate syllabus production with speakers and provide it three weeks<br />
prior to your program. If deadline is not met, you will be responsible to<br />
provide your own department’s and/or speaker handouts.<br />
• Develop evaluation tools with CME Office. It is your responsibility to send<br />
the information to the CME Office.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 40
Role Description <strong>of</strong> the CMEC Member<br />
Responsibilities:<br />
• Engage in planning the overall scope and emphasis <strong>of</strong> the CME activity.<br />
• Monitor the quality <strong>of</strong> the overall activity through CMEC meetings.<br />
• Monitor the quality <strong>of</strong> individual activities including grand rounds or<br />
full/half day activities whenever attending these events (specific<br />
evaluation form).<br />
• Review online courses as assigned.<br />
• Facilitate self-directed projects as requested.<br />
• Attend two meetings/year for a two-year term.<br />
Benefits:<br />
• All GHS sponsored CME activities will be tuition free during the term <strong>of</strong><br />
their membership.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 41
Essential 2<br />
Educational Planning<br />
and Evaluation<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 42
Introduction to Educational Planning and Evaluation<br />
Educational Planning<br />
Planning is a vital component to any type <strong>of</strong> education that is being created.<br />
Before delivering the actual instruction, there are steps that should be followed<br />
to ensure that the instruction is <strong>of</strong> the highest quality and instructionally sound.<br />
Instructional Design<br />
Instructional design is a process that works towards a defined educational goal.<br />
This process defines what will be learned, plans how the learning will occur, and<br />
ensures that objectives will be met.<br />
The instructional design model that is utilized is the ADDIE model (see figure<br />
below). This is a generic instructional design model that allows an organized<br />
method <strong>of</strong> preparing and delivering instruction.<br />
Analysis<br />
Design<br />
Development<br />
Implementation<br />
Evaluation<br />
The analysis phase involves the majority <strong>of</strong> the planning. During this phase, the<br />
need for instruction will be identified as well determining the task, content and<br />
goal.<br />
The design and development phases go hand in hand. Often these phases take<br />
place simultaneously. Instructional strategies are identified and the actual<br />
instructional materials are created.<br />
The implementation phase is the actual delivery <strong>of</strong> the instruction followed<br />
immediately by the evaluation phase. The evaluation phase is critical to find out<br />
the impact <strong>of</strong> the instruction on the audience.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 43
Procedure for Commencement <strong>of</strong> Activity Development<br />
Before any <strong>of</strong> these phases can commence, the first step is to disclose your<br />
intent to develop a CME activity to the CME Office. You can do this in several<br />
ways.<br />
1. You can complete the “Intent to Develop a CME Credited Course Form.”<br />
This form can be found on the CME web page or obtained from the CME<br />
Office. It can be submitted through inter<strong>of</strong>fice mail to 13-50 or faxed to<br />
(570)271-5850.<br />
2. The information on the form can also be submitted to the CME Office via<br />
email at cme@geisinger.edu<br />
3. Simply stated verbally to the CME staff by calling (570)271-6692.<br />
Once the CME staff is aware <strong>of</strong> the activity director’s intent to develop an<br />
activity, the staff will work with him/her to complete an application for credit and<br />
proceed through the other necessary steps <strong>of</strong> planning and development.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 44
Intent to Develop a CME Credited Activity<br />
I would like to develop an activity on____________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
CME Strategic Goal(s):<br />
Does this activity:<br />
support our pr<strong>of</strong>essionals’ development?<br />
enhance relationships in our system, region, and nation?<br />
enhance our clinical or academic reputation?<br />
Type <strong>of</strong> mailing lists: _______________________________________________<br />
_________________________________________________________________<br />
I would like the activity to be:<br />
Online<br />
½ day<br />
Full day<br />
Other __________________________<br />
I think the activity director should be:<br />
Me __________________________<br />
Other __________________________<br />
Date I would like to do this _______________________________<br />
Please contact me at __________________ or ___________________________<br />
phone<br />
email<br />
Please return this form to the CME Office by mailing to internal zip<br />
13-50, faxing it to (570)271-5850 or emailing it to CME@geisinger.edu.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 45
Definition <strong>of</strong> CME Category 1<br />
Category 1 Credit<br />
Accredited Sponsorship<br />
A continuing medical education activity sponsored or jointly sponsored by an<br />
organization accredited for continuing medical education by the state medical<br />
associations or by the Accreditation Council for Continuing Medical Education<br />
(ACCME), and designated as Category 1 education by that organization.<br />
The activities designated for credit must comply with the Essentials <strong>of</strong> Continuing<br />
Medical Education.<br />
Definition <strong>of</strong> CME Category 2<br />
Category 2 Credit<br />
All Other Categories<br />
Activities that do not meet all <strong>of</strong> the Essentials for Category I but conform to the<br />
definition <strong>of</strong> continuing medical education: teaching; self-instruction – such as<br />
videotapes, audiotapes, etc., programmed medical educational materials,<br />
teaching devices such as computers and medical publications; consultation;<br />
patient care review; and self-assessment examination.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 46
Needs Assessment<br />
Definition<br />
In CME, needs assessment can be defined as: an interactive, continuous process,<br />
using multiple information sources and data collection techniques, to identify<br />
needs as a basis for planning educational activities.<br />
Educational needs refer to any knowledge, skill or attitude that physicians,<br />
pharmacists, nurses and other allied health pr<strong>of</strong>essionals want to (or should)<br />
acquire, develop or reinforce.<br />
The purpose <strong>of</strong> needs assessment in CME is to identify topics and problems for<br />
which CME activities can be developed that also fulfill two other criteria: 1)<br />
learners will be likely to participate in the activities and 2) the activities have the<br />
potential <strong>of</strong> improving health care.<br />
The needs assessment should document the processes used to identify CME<br />
needs, including data sources which go beyond the sponsor’s own perception <strong>of</strong><br />
needs, as well as, state the overall needs identified by the above processes and<br />
indicate how this assessment is used in planning educational activities.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 47
Establishing Needs Assessment<br />
Information Flow for Analysis <strong>of</strong> Needs<br />
Departmental Committees<br />
CME Committee<br />
Conversations with Staff<br />
Staff Consultation<br />
Staff Questionnaires<br />
Needs Analysis<br />
Advances in Medical Knowledge<br />
Staff Interviews<br />
Audit <strong>System</strong>s<br />
Patient Records<br />
House Staff Rounds<br />
Speaker’s Suggestions<br />
Laboratory, X-Ray and Special Procedures<br />
Source: from Bergin, JJ and GC Holmes, Continuing Medical Education in the Community Hospital. Port Washington, NY.<br />
Romaine Pierson Publishers, 1979. Reprinted with permission.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 48
Needs Assessment<br />
The CME Office conducts a formal "learner perception style" needs assessment in<br />
May or June <strong>of</strong> each year. By surveying the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> and<br />
regional physicians, we obtain information regarding CME topics, formats, dates,<br />
etc.<br />
Every evaluation form has areas for learners to identify CME topics or formats<br />
they would like to see used in future programming.<br />
The Chair <strong>of</strong> the Quality Improvement Committee is a member <strong>of</strong> the Continuing<br />
Medical Education Committee. Data from and problems identified by this<br />
Committee serves as a basis for Continuing Medical Education activities and<br />
educational intervention.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 49
Examples Of Methods<br />
General Methods <strong>of</strong> Needs Assessment<br />
Method 1:<br />
Advantages:<br />
Limitations:<br />
Do's & Don'ts:<br />
Interview<br />
Revels feelings, causes, and possible solutions <strong>of</strong> problems<br />
as well as facts. Affords maximum opportunity for free<br />
expression <strong>of</strong> opinion and giving <strong>of</strong> suggestions.<br />
Is time-consuming, so can reach relatively few people.<br />
Results may be difficult to quantify. Can make subject feel<br />
"on the spot".<br />
Pretest and revise interview questions as needed. Be sure<br />
interviewer can and does listen, doesn't judge responses.<br />
Do not use to interpret, sell, or educate.<br />
Method 2:<br />
Advantages:<br />
Limitations:<br />
Do's & Don'ts:<br />
Questionnaire<br />
Can reach many people on a short time. Is relatively<br />
inexpensive. Gives opportunity <strong>of</strong> expression without fear or<br />
embarrassment. Yields data easily summarized and<br />
reported.<br />
Little provision for free expression <strong>of</strong> unanticipated<br />
responses. May be difficult to construct. Has limited<br />
effectiveness in getting at the causes <strong>of</strong> problems and<br />
possible solutions.<br />
Pretest and revise questions and form as needed. Offer and<br />
safeguard anonymity. Use only if prepared to (1) report<br />
findings, both favorable and unfavorable, and (2) do<br />
something about them.<br />
Method 3:<br />
Advantages:<br />
Limitations:<br />
Do's & Don'ts:<br />
Tests<br />
Are useful as diagnostic tools to identify specific areas <strong>of</strong><br />
deficiencies. Helpful in selecting from potential trainees<br />
those who can most pr<strong>of</strong>itable be trained. Results are easy<br />
to compare and report.<br />
Tests validated for many specific situations <strong>of</strong>ten not<br />
available; tests validated elsewhere may prove invalid in new<br />
situation. Results give clues, are not conclusive; tests are<br />
second-best evidence in relation to job performance.<br />
Know what test measures; be sure it is worth measuring<br />
here; apply results only to factors for which test is good.<br />
Don't use tests to take blame for difficult or unpopular<br />
decisions which management should take.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 50
Method 4:<br />
Advantages:<br />
Limitations:<br />
Do's & Don'ts:<br />
Group Problem Analysis<br />
Same as for interview, plus; synthesis <strong>of</strong> different<br />
viewpoints; promotes general understanding and<br />
agreement; builds support for needed training; and is in<br />
itself good training.<br />
Is time-consuming and initially expensive. Supervisors and<br />
executives may feel too busy to participate, want work done<br />
for them. The results may be difficult to quantify.<br />
Do not promise or expect quick results. Start with problem<br />
known to be <strong>of</strong> concern to group. Identify all problems <strong>of</strong><br />
significant concern to group. Let group make own analysis,<br />
set own priorities.<br />
Method 5:<br />
Advantages:<br />
Limitations:<br />
Do's & Don'ts:<br />
Job Analysis and Performance Review<br />
Produces specific and precise information about jobs,<br />
performance. Is directly tied to actual jobs and to on-job<br />
performance. Breaks a job into segments manageable both<br />
for training and for appraisal purposes.<br />
Time-consuming. Difficult for people not specifically trained<br />
in job analysis techniques. Supervisors <strong>of</strong>ten dislike<br />
reviewing employees' inadequacies with them personally.<br />
Reveals training needs <strong>of</strong> individuals but not those based on<br />
needs <strong>of</strong> organization.<br />
Brush up on job analysis techniques; arrange special training<br />
for those who are to do it. Be sure analysis is <strong>of</strong> current job,<br />
and current performance. Review with employee both: (1)<br />
analysis <strong>of</strong> job, and (2) appraisal <strong>of</strong> performance.<br />
Method 6:<br />
Advantages:<br />
Limitations:<br />
Do's & Don'ts:<br />
Records and Reports Study<br />
Provide excellent clues to trouble spots. Provide best<br />
objective evidence <strong>of</strong> results <strong>of</strong> problems. Are usually <strong>of</strong><br />
concern to and easily understood by operating <strong>of</strong>ficials.<br />
Do not show causes <strong>of</strong> problems, or possible solutions. May<br />
not provide enough case materials (e.g., grievances) to be<br />
meaningful. May not reflect current situation, recent<br />
changes.<br />
Use as checks and clues, in combination<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 51
2003-2004 Needs Assessment<br />
1. In which <strong>of</strong> the following month(s) do you generally attend continuing medical<br />
education (CME) programs?<br />
Jan _____ Feb _____ Mar _____ Apr _____<br />
May _____ June _____ July _____ Aug _____<br />
Sept _____ Oct _____ Nov _____ Dec _____<br />
2. Which day <strong>of</strong> the week is best for you?<br />
Mon_____ Tues_____ Wed_____ Thurs_____<br />
Fri_____ Sat______ Sun_____<br />
3. Where do you prefer to attend CME meetings?<br />
Hometown_____ Cities_____ GMC_____ Resorts_____<br />
4. What length <strong>of</strong> program do you prefer?<br />
½ day_____ Full day_____ 2 days_____ 3 or more_____<br />
5. Which <strong>of</strong> the following CME methods do you prefer?<br />
30 minutes lectures_____ Panel discussions_____<br />
Workshops_____ Case presentations_____<br />
Grand Rounds_____ 3-5 minutes clinical pearls _____<br />
Other__________________________________________________________<br />
6. Which <strong>of</strong> the following formats are <strong>of</strong> interest to you?<br />
Review courses_____<br />
Updates in medicine in general_____<br />
Updates in your field <strong>of</strong> expertise_____<br />
Other__________________________________________________________<br />
7. What is your type <strong>of</strong> practice?<br />
Primary Care______ Pediatrics______ Surgery______<br />
Other__________________________________________________________<br />
8. Specific medical topic(s) (adult or pediatric)you would like to see<br />
included in an upcoming CME program:_______________________________<br />
_______________________________________________________________<br />
_______________________________________________________________<br />
_______________________________________________________________<br />
_______________________________________________________________<br />
Please return to the CME Office at 13-50 or<br />
FAX to 570-271-5850 by ______.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 52
MEMORANDUM<br />
TO:<br />
RE:<br />
MESSAGE:<br />
BENEFITS TO YOU:<br />
INCENTIVE:<br />
All physicians who like to participate in designing their<br />
own continuing medical education<br />
An opportunity to tell us what you need<br />
Please fill out the enclosed questionnaire and return it<br />
in the stamped, self-address enclosed envelope<br />
- local programs designed to meet your needs<br />
- less time and cost out <strong>of</strong> your <strong>of</strong>fice<br />
All returned questionnaires will be placed in a drawing<br />
for free tuition to two one-day activities sponsored by<br />
the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>. Minimum value<br />
$130.00.<br />
From:<br />
CME Office<br />
13-50<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 53
Continuing Education Needs Assessment<br />
1. Best day <strong>of</strong> the week? __________________________________<br />
2. Best time <strong>of</strong> the year? __________________________________<br />
3. How many hours do you prefer? __________________________<br />
4. How many days do you prefer? ___________________________<br />
5. Do you want weekend courses? ___________________________<br />
6. Do you want family activities? _____________________________<br />
7. I am interested in: (Yes or No)<br />
ACLS Courses________ BLS Courses________<br />
ATLS Courses________ FCCS Courses ________ PALS Courses________<br />
8. Favorite Format: 30 minute_____ Cases_____ Workshops_____ Role<br />
Playing_____ Other________<br />
9. Do you want courses in vacation areas? _____________________<br />
10. Do you want courses in Pennsylvania? ______________________<br />
11. Do you want courses in other states? _______________________<br />
12. Do you want courses with hunting or fishing? ________________<br />
13. Do you want courses with sports activities? __________________<br />
14. Topics I need:<br />
_____________________________________________________<br />
_____________________________________________________<br />
_____________________________________________________<br />
15. Suggestions for improvement:<br />
_____________________________________________________<br />
_____________________________________________________<br />
Name (Please print)________________________________________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 54
Planning<br />
Planning Minutes<br />
All CME Activity Directors are asked to keep minutes <strong>of</strong> their planning sessions<br />
for continuing medical education activities. The minutes need to be attached to<br />
the CME application. When the CME Manager and/or The Associate Chief<br />
Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical Education meet with<br />
anyone concerning an activity <strong>of</strong>fering credit, they also keep notes. The notes<br />
are kept in each individual activity file.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 55
Facility Information - ACPE<br />
Active Learning Principles<br />
The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Office strongly encourages the use <strong>of</strong> “Active<br />
Learning” principles in the development <strong>of</strong> continuing education activities for<br />
pharmacists. These principles encourage the participants to become actively<br />
involved in the educational session, rather than remain passive listeners to the<br />
lecture. It has been shown that utilizing Active Learning techniques will enhance<br />
the participant’s interest and attention throughout the learning activity and help<br />
to tailor the educational activity to the audiences needs.<br />
Below are listed some examples <strong>of</strong> techniques which can be utilized to promote<br />
active participation and therefore active learning. This is not intended to be an<br />
all-encompassing list, but to act as a guide in helping you to develop your<br />
educational activity. If you have questions or need assistance with the process<br />
<strong>of</strong> incorporating active learning techniques into your educational activity you may<br />
contact the CME Office.<br />
1. Request input from the participants as to the type <strong>of</strong> information that they<br />
would like you to address during the lecture. This information can then<br />
be used to guide the talk to meet the needs <strong>of</strong> the participants. This can<br />
be done at the beginning <strong>of</strong> the program, during the presentation or at<br />
the end, followed by a tailored summary.<br />
2. Use question or solicit comments during your lecture. This allows the<br />
audience to participate and allows the presenter to check up on the level<br />
<strong>of</strong> comprehension and attention <strong>of</strong> the participants.<br />
3. Allow the audience to share similar cases examples or related experiences<br />
that may enhance the content <strong>of</strong> the presentation and lead to further<br />
questions or issues that the presenter can address.<br />
4. Prepare cases or questions, which can be discussed in small group format<br />
and then the conclusions, or questions that arise from those small groups<br />
can be shared with all <strong>of</strong> the program participants.<br />
5. Provide an opportunity for communication after the lecture, where<br />
participants can follow up with questions or clarifications that they need<br />
with regard to the material presented. This can be done through<br />
providing contact information to the participants or creating a forum<br />
where participants can share ideas or questions in an ongoing fashion<br />
(chat room, e-mail list, etc.).<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 56
6. Utilize active learning exercises as a part <strong>of</strong> the presentation. These<br />
exercises must be tailored to the type <strong>of</strong> information being presented.<br />
Tools that can be utilized to create active learning exercises are such as;<br />
Pro and Con Grid to evaluate treatment options or therapeutic<br />
plans<br />
Requesting feedback on the least clear or most confusion point <strong>of</strong><br />
the presentation<br />
Feature matrix, having participants compare and contrast important<br />
defining features <strong>of</strong> a concept <strong>of</strong> idea.<br />
Request feedback, written or oral on the most important point <strong>of</strong> a<br />
presentation, section or subject.<br />
Having the participants identify problems or issues from short<br />
case/situation presentations.<br />
Requesting from the participants, written or oral paraphrasing <strong>of</strong><br />
information that has been presented.<br />
The purpose <strong>of</strong> providing continuing education activities, is not only the provision<br />
<strong>of</strong> accurate, up to date, appropriate information related to the goals <strong>of</strong> the<br />
particular activity but to tailor those educational sessions to facilitate learning<br />
and meet the needs <strong>of</strong> the activity participants. Activity design and appropriate<br />
teaching methods can help to enhance the learning environment.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 57
Objectives<br />
Definition Of Objectives<br />
An objective is defined as something toward which effort is directed, an aim or<br />
end <strong>of</strong> action.<br />
This concept can be broken down into two parts. The word goal is used as being<br />
somewhat more abstract, distant, and general; it is an umbrella statement,<br />
under which specific objectives – which are relatively concrete, short range, and<br />
usually measurable – can be clustered.<br />
Both goals and objectives should be realistic and obtainable, and both should<br />
define intended audience.<br />
There are three commonly used modifiers:<br />
1. Learner objectives reflect what the student should know or be able<br />
to do at the end <strong>of</strong> a learning period.<br />
2. Instructional objectives reflect what the instructor intends to accomplish.<br />
3. Behavioral objectives reflect what the learner might be expected to<br />
do differently (behavior change) as a result <strong>of</strong> what has been<br />
learned.<br />
Educational objectives for a planned CME activity should be based on clearly<br />
identified CME needs and should identify the target group. Where group or<br />
individual CME needs cannot be based on a private pr<strong>of</strong>ile, peer review, selfassessment,<br />
case audits, or individually identified CME needs or interests, new<br />
medical knowledge can be used as a basis for developing the educational<br />
objectives that are specific for a knowledge level or performance capability.<br />
An objective should be stated in such a way that both the prospective learner<br />
and the teacher should ideally be able to answer three questions about the<br />
expectations:<br />
1. What should the learner be able to do?<br />
2. Under what conditions?<br />
3. How well (e.g., speed, accuracy)?<br />
Program objectives should be written after:<br />
1. The need is assessed.<br />
2. The target audience is determined.<br />
Program objectives should be written before:<br />
1. Teaching methods are determined.<br />
2. The kind <strong>of</strong> evaluation technique is decided.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 58
Vocabulary<br />
The following verbs have been found to be effective in formulating educational<br />
objectives:<br />
1. Those that communicate knowledge<br />
Information<br />
Cite Identify Quote Relate Tell Tabulate<br />
Count Indicate Read Repeat Trace Record<br />
Define List Recite Select Write Point<br />
Describe Name Recognize State Draw<br />
Comprehension<br />
Associate Describe Explain Locate Translate Review<br />
Classify Differentiate Express Predict Compare Interpret<br />
Discuss Extrapolate Report Compute Distinguish Estimate<br />
Interpolate Restate Contrast<br />
Application<br />
Apply Employ Locate Relate Sketch Dramatize<br />
Calculate Examine Operate Report Solve Interpret<br />
Complete Illustrate Order Restate Translate Predict<br />
Demonstrate Interpolate Practice Review Use Schedule<br />
Utilize<br />
Analysis<br />
Analyze Debate Distinguish Inventory Appraise Summarize<br />
Detect Experiment Question Contract Diagram Inspect<br />
Infer Separate Criticize Differentiate<br />
Synthesis<br />
Arrange Construct Formulate Organize Produce Prescribe<br />
Assemble Create Generalize Plan Propose Manage<br />
Collect Design Integrate Prepare Specify Detect<br />
Compose<br />
Evaluation<br />
Appraise Determine Judge Recommend Test Select<br />
Assess Estimate Measure Revise Choose Rate<br />
Evaluate Rank Score Critique Grade<br />
2. Those that impart skills<br />
Diagnose Integrate Measure Percuss Empathize Pass<br />
Internalize Palpate Project Hold Massage Visualize<br />
3. Those that convey attitudes<br />
Acquire Exemplify Realize Reflect<br />
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References For Objective Writing<br />
Mager, R. Preparing Instructional Objectives. 2 nd ed. Belmont, CA: Fearon. (An<br />
easy-to-read introduction to objectives writing aimed at those in general<br />
education, but easily applied to CME.)<br />
Bunnel, K., Ed. Continuing Medical Educators Handbook. Colorado Medical<br />
Society, P.O. Box 17550, Denver, CO 80217. 1980. (A handbook designed for<br />
the community-based physician who has responsibilities for CME, but who may<br />
have little or no training in educational processes.)<br />
Bergin, J.J., G.C. Holmes. Continuing Medical Education in the Community<br />
Hospital. Port Washington, NY: Romaine Pierson, 1979. (A guide to designing,<br />
organizing, and conducting Category I programs.)<br />
Objective <strong>Policy</strong> For Single Activity<br />
It is the CME Office policy to assure that properly written objectives are prepared<br />
for all activities and appear on activity brochures, which reach participants six to<br />
eight weeks prior to the activity date.<br />
CME Activity Directors are required to meet with the CME Executive Committee,<br />
and after reviewing needs assessment data, design learner oriented objectives<br />
based on the expected target audience are written. Input from content experts<br />
and potential faculty is also obtained.<br />
If the objectives are not learner oriented or are not written with appropriate<br />
language, the CME Manager will renegotiate these with the speakers and/or<br />
Activity Directors. The CME Manager or Associate Chief Medical Officer for<br />
Academic Affairs and Continuing Medical Education has the ultimate<br />
responsibility for the objectives.<br />
Objective <strong>Policy</strong> For Recurring Activities<br />
Objectives for weekly or monthly conferences are written yearly at the time <strong>of</strong><br />
application for continuing medical education credit. Once the application is approved,<br />
objectives are written for each individual weekly conference.<br />
If the objectives are not learner oriented or are not written with appropriate<br />
language, the CME Manager will renegotiate these with the speakers and/or CME<br />
Activity Directors. The CME Manager or Associate Chief Medical Officer for<br />
Academic Affairs and Continuing Medical Education has the ultimate<br />
responsibility for the objectives.<br />
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Approval Process<br />
TO: Potential CME Applicants<br />
RE: Credit Application<br />
• Programs that follow previously accredited and established formats can<br />
be considered for credit up to 7 business days prior to the activity.<br />
Urgent needs should be discussed with the CME Manager.<br />
• Application for credit for novel and/or unique activities should be<br />
received 6-8 weeks prior to event for full CME Committee approval<br />
• You will be notified within 7-10 days <strong>of</strong> approval or denial <strong>of</strong> your<br />
activity<br />
• A fact sheet with all the essentials will be sent if the activity is<br />
approved<br />
• Evaluations and sign-in sheets will be available from the CME Office if<br />
you wish to use the standard forms<br />
• If your activity is denied, you have the option to meet with members<br />
<strong>of</strong> the CME Committee to revise your proposal so it meets the<br />
"standards."<br />
• If you have any questions in filling out this form, please feel free to call<br />
the CME Office at (570)271-6692.<br />
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The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education Office<br />
Application For Category 1 Credit<br />
I submit the following course_____, monthly conference____, weekly<br />
conference_____, joint-sponsored_____, enduring/on-line material_____, and<br />
other__________________, for the following credit(s): AMA credit _____,<br />
PSNA _____, AAPA _____, ACPE _____ or other_____________________.<br />
Title______________________________________________________<br />
__________________________________________________________<br />
Date S)_________________Time______________Total Hours_______<br />
Location_______________________City_____________State_______<br />
CME Activity Director_______________________Phone ____________<br />
Mailing Address_____________________________________________<br />
E-Mail Address_____________________________________________<br />
• Needs Assessment - how have you identified the educational needs <strong>of</strong> your<br />
target audience? Please check the methods you used and a copy <strong>of</strong> the<br />
minutes must accompany application:<br />
_____ survey <strong>of</strong> target audience<br />
_____ peer review<br />
_____ M&M statistics<br />
_____ consensus <strong>of</strong> experts<br />
_____ faculty perception<br />
_____ self assessment<br />
_____ patient care audit<br />
_____ other_____________<br />
• Behavioral Objectives - must have at least one objective for each<br />
activity/lecture<br />
At the completion <strong>of</strong> this conference, the participant should be able to:<br />
A)_______________________________________________________<br />
B)_______________________________________________________<br />
C)_______________________________________________________<br />
• Subject Matter - attach outline <strong>of</strong> program ___________________<br />
_________________________________________________________<br />
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• Educational design - what presentation method do you intend to use?<br />
_____ lecture(s) only _____ workshop(s)<br />
_____ case presentations _____ other_________________<br />
_____ on-line course<br />
• Target audience_______________________________________________<br />
_______________________________________________________________<br />
• Teaching Staff - please list with appropriate titles. A CV for any outside<br />
speaker must accompany application.<br />
___________________________________________________________________________<br />
___________________________________________________________________________<br />
• How do you propose to cover costs associated with this activity?<br />
_____ Pharmaceutical Support ______ Foundation Grant<br />
_____ <strong>System</strong> Grant<br />
______ Tuition Fees<br />
_____ Don’t Know<br />
______ Other____________<br />
• Do you anticipate any special expenses?<br />
__Honorarium $_______ ___ Special Services $_______<br />
__Special Meals $_______ ___ Other $__________________<br />
• How will this activity be evaluated to see that it meets your instructional<br />
objective(s)____________________________________<br />
___________________________________________________________<br />
Please submit summary <strong>of</strong> evaluations after the activity.<br />
FOR CME OFFICE USE:<br />
_____Fast Track Approval<br />
Signature________________________________________ Date_____________<br />
Signature________________________________________ Date_____________<br />
Signature________________________________________ Date_____________<br />
CME Committee Action_____________________________ Date_____________<br />
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Requirement For Approval Of Continuing Education Activities<br />
Recurring activities and annual activities are reviewed at the Continuing Medical<br />
Education Committee bi-annual meeting and approval considered for the next<br />
cycle.<br />
The Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />
Education with the CME Manager reviews new applications and fast track needs<br />
in consultation with the CME Committee.<br />
If approved, review <strong>of</strong> the evaluation and outcomes as well as improvement<br />
projects will be reviewed at the next bi-annual meeting <strong>of</strong> the CME Committee.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 64
Check List for CME Activity Planning<br />
1. Name <strong>of</strong> activity______________________________________________________<br />
2. Activity date(s)_______________________________________________________<br />
3. CME Activity Director __________________________________________________<br />
4. CME Application(s) complete: Yes No _______________Date____________<br />
Intent date __________________Needs Assessment: Yes No ___________<br />
Objectives: Yes No ____________________________________________<br />
Target Audience _____________________________________________________<br />
Other credits:<br />
<br />
AMA Application submitted: Yes No Date_________________<br />
Received approval date: _________________ Approved credit hours: _________<br />
<br />
AAPA Application submitted: Yes No Date_________________<br />
Received approval date: _________________ Approved credit hours: _________<br />
<br />
NATA Application submitted: Yes No Date_________________<br />
Received approval date: _________________ Approved credit hours: _________<br />
<br />
Social Worker Application submitted: Yes No Date_______________<br />
Received approval date: __________________Approved credit hours: _________<br />
<br />
AART Application submitted: Yes No Date_________________<br />
Received approval date: __________________Approved credit hours:_________<br />
<br />
NBCC Application submitted: Yes No Date_________________<br />
Received approval date: __________________Approved credit hours: ________<br />
<br />
AAFP Application submitted: Yes No Date_________________<br />
Received approval date: __________________Approved credit hours: ________<br />
<br />
Optom Application submitted: Yes No Date_________________<br />
Received approval date: __________________ Approved credit hours: ________<br />
<br />
AOA Application submitted: Yes No Date_________________<br />
Received approval date: __________________Approved credit hours: ________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 65
PSNA Application submitted: Yes No Date_________________<br />
Received approval date: __________________Approved credit hours: ________<br />
<br />
ASRT Application submitted: Yes No Date_________________<br />
Received approval date: __________________Approved credit hours: ________<br />
<br />
CDR Application submitted: Yes No Date_________________<br />
Received approval date: ________________ Approved credit hours: __________<br />
<br />
ACPE Application submitted: Yes No Date_________________<br />
Received approval date: _________________Approved credit hours: _________<br />
<br />
NATP Application submitted: Yes No Date_________________<br />
Received approval date: _________________Approved credit hours: _________<br />
<br />
APA Application submitted: Yes No Date_________________<br />
Received approval date: _________________Approved credit hours: _________<br />
<br />
Other Application submitted: Yes No Date_________________<br />
Received approval date: _________________Approved credit hours: _________<br />
5. Hotel Contract Yes No N/A Room deadline_______________________<br />
Special Arrangements Needed: Yes No _____________________________<br />
___________________________________________________________________<br />
6. Audio-Visual Needs: Yes No N/A ________________________________<br />
7. Faculty Letters Sent Yes No N/A Deadline given ____________________<br />
8. Brochures<br />
Date Saver: Yes No N/A On Web Site Yes No N/A <br />
Date sent to Print Shop _______ Number <strong>of</strong> mailings ______ Mailing date(s)____<br />
9. Exhibitor Letters sent: Yes No Date: ______________<br />
Number <strong>of</strong> exhibits allowed ____________<br />
Companies Letter Sent Date Received Date/Amount<br />
1. ________________________ ________________ ___________<br />
2. ________________________ ________________ ___________<br />
3. ________________________ ________________ ___________<br />
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4. ________________________ ________________ ___________<br />
5. ________________________ ________________ ___________<br />
6. ________________________ ________________ ___________<br />
7. ________________________ ________________ ___________<br />
8. ________________________ ________________ ___________<br />
9. ________________________ ________________ ___________<br />
10. _______________________ ________________ ___________<br />
10. Handouts<br />
Due Date ___________ Date Rec’d ___________ Date sent to Print Shop_______<br />
Date Due Back ____________<br />
11. Faculty Travel<br />
Speaker Airline Hotel Conf # Limo<br />
_______________________ __________________ _______________________ _____<br />
_______________________ __________________ _______________________ _____<br />
_______________________ __________________ _______________________ _____<br />
_______________________ __________________ _______________________ _____<br />
12. Evaluation<br />
Copy prepared: Yes No Printed: Yes No <br />
Distributed and how: Yes No ______________________________________<br />
Tabulated and on file in CME Office: Yes No __________________________<br />
Copies sent on _________________ and to:<br />
13. Budget<br />
__Dr. Famiglio ____________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
Pre: Yes No N/A Post: Yes No N/A<br />
Activity Billed: Yes No N/A<br />
Date Amount N/A<br />
CME Adm. Fee ____________ ____________ ____________<br />
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CME Certificates ____________ ____________ ____________<br />
CME App. Fee ____________ ____________ ____________<br />
CME Other ____________ ____________ ____________<br />
LOA/CME Fee ____________ ____________ ____________<br />
14. Activity Director feedback<br />
Survey Completed: Yes No <br />
N/A <br />
15. Thank you letters sent on _____________________ and to:<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
________________________<br />
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Evaluation<br />
Definition<br />
Evaluation involves quantifying the value and quality <strong>of</strong> a CME activity. The<br />
effect on participant's knowledge base, competence and performance <strong>of</strong><br />
practicing health pr<strong>of</strong>essionals served by our institution is evaluated.<br />
<strong>Policy</strong><br />
Every activity, recurring activity, lecture, etc. receives an evaluation form from<br />
the Continuing Medical Education (CME) Office. It is the CME Activity Director’s<br />
responsibility to distribute and collect them at the end <strong>of</strong> every lecture/meeting.<br />
The evaluation forms are then sent to the CME Office to be entered into the<br />
computer. The computer then tabulates the results.<br />
A copy <strong>of</strong> the results is put in the activity file. Also, copies are sent to the<br />
Activity Director, the speakers, CME Manager and Associate Chief Medical Officer<br />
<strong>of</strong> Academic Affairs and Continuing Medical Education.<br />
The activity’s written objectives should be copied onto the evaluation forms and<br />
the question: Were the stated objectives for the program met?<br />
Objectives YES NO<br />
1.<br />
2.<br />
3.<br />
Every evaluation should give the participant the opportunity to evaluate the<br />
faculty and if the talk(s) were free <strong>of</strong> bias or commercial support.<br />
Future programming needs should also be assessed on the evaluation forms.<br />
Evaluation Summary<br />
An evaluation form is used at every CME lecture/activity and summarized to<br />
determine if the educational activities are accomplishing what they were<br />
designed to do and that no bias or commercialism was noted.<br />
<strong>Policy</strong> On Who Receives Copies Of Evaluation Summaries<br />
The summary <strong>of</strong> the evaluation forms will be sent to the CME Activity Director,<br />
CME Manager, Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing<br />
Medical Education, and the speakers. The originals will be kept in the respective<br />
activity file in the CME Office.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 69
TITLE OF EVENT<br />
DATE, 2005 - Evaluation Form<br />
Please indicate your degree(circle): MD DO CRNP PA-C RN Other________________<br />
<strong>Geisinger</strong> Employee: Yes______ No______<br />
Evaluate each Presentation<br />
SCALE: 5 = Excellent 4 = Very Good 3 = Good 2 = Fair 1 = Poor<br />
Using the above scale, please circle the following:<br />
PUT SPEAKER NAME HERE<br />
Amount &<br />
Depth <strong>of</strong><br />
Material<br />
Relevance <strong>of</strong><br />
Topic<br />
Organization<br />
&<br />
Effectiveness<br />
<strong>of</strong> Presenter<br />
Free <strong>of</strong> Bias<br />
Presenting<br />
Balanced<br />
View<br />
5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 Yes No<br />
PUT SPEAKER NAME HERE<br />
5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 Yes No<br />
If bias, please note________________________________________________________<br />
Evaluate the Overall Event<br />
1. The content <strong>of</strong> this educational activity met my<br />
expectations.<br />
2. Objectives for this educational activity were met.<br />
3. Activity format enhanced achievement <strong>of</strong> program<br />
objectives.<br />
4. Level <strong>of</strong> material was appropriate for me.<br />
5. There was adequate time for questions/audience<br />
interaction.<br />
6. Information presented will be useful in my practice.<br />
Strongly<br />
Agree<br />
Agree<br />
Strongly<br />
Disagree<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
7. Handouts and/or books were useful.<br />
8. Change in my knowledge as a result <strong>of</strong> this program.<br />
9. Facility was conducive to learning.<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
5 4 3 2 1<br />
As a result <strong>of</strong> this activity, the primary thing I will do differently in my practice is:______________________________<br />
________________________________________________________________________________________________<br />
The best way to improve this activity is_______________________________________________________________<br />
Suggestions for future topics:_________________________________________________________________________<br />
Comments:________________ __________________ _________________________________________________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 70
Continuing Medical Education Activity Evaluation<br />
Program Title: Medical Grand Rounds<br />
Date Of Activity:<br />
Location: <strong>Geisinger</strong> Medical Center, Danville, PA<br />
Was the speaker engaging? [no] Poor Fair Good VG Excellent [yes, indeed]<br />
1. ________________ ___ ___ ___ ___ ___<br />
2. ________________ ___ ___ ___ ___ ___<br />
AV Aids (slides etc) [unreadable] Poor Fair Good VG Excellent [very helpful]<br />
1. _________________ ___ ___ ___ ___ ___<br />
2. _________________ ___ ___ ___ ___ ___<br />
Clarity/organization [disorganized] Poor Fair Good VG Excellent [clear points]<br />
1. _________________ ___ ___ ___ ___ ___<br />
2. _________________ ___ ___ ___ ___ ___<br />
Appropriate for audience [no] Poor Fair Good VG Excellent [great choice]<br />
1. ________________ ___ ___ ___ ___ ___<br />
2. ________________ ___ ___ ___ ___ ___<br />
Poor Fair Good Excellent<br />
Were activity objectives clearly stated? ___ ___ ___ ___<br />
Did the activity accomplish its objectives? ___ ___ ___ ___<br />
Overall quality <strong>of</strong> activity? ___ ___ ___ ___<br />
Change in knowledge as a result <strong>of</strong> this presentation?<br />
Yes ___ No ___<br />
As a result <strong>of</strong> this activity, the primary thing I will do differently in my practice is:<br />
_________________________________________________________________<br />
The best way to improve this conference is ______________________________<br />
My general comments about this presentation are _________________________<br />
_________________________________________________________________<br />
Do you feel there was commercial bias in any <strong>of</strong> this presentation? Yes___ No ___<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 71
ACPE Program Evaluation Form<br />
Program Number: ________________________________ Date: ____________<br />
Program Title: _____________________________ Location: _______________<br />
1. How would you rate the Overall Quality <strong>of</strong> this educational program?<br />
____ Excellent ____ Very Good ____ Good ____ Fair ____ Poor<br />
2. How well did this program meet the stated educational objectives?<br />
Objective 1: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />
Objective 2: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />
Objective 3: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />
Objective 4: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />
Objective 5: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />
3. How well did this program improve your knowledge <strong>of</strong> the subject matter?<br />
____ Very Well ____ Well ____ Somewhat ____ Not at All<br />
4. Will the information from this program be applicable in your current practice<br />
environment?<br />
____ Very Applicable<br />
____ Somewhat Applicable<br />
____ Applicable<br />
____ Not Applicable<br />
5. How likely are you to share this information with your colleges?<br />
____ Very Likely ____ Somewhat Likely ____ Not Likely<br />
6. Facility Evaluation<br />
Evaluate the Speakers Effectiveness<br />
____ Very Effective ____ Somewhat Effective ____ Not Effective<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 72
Evaluate the Speakers Organization<br />
____ Very Organized ____ Somewhat Organized ____Not Organized<br />
Evaluate the Speakers Knowledge on the Subject Matter<br />
____ Very Knowledgeable<br />
____ Not Knowledgeable<br />
____ Somewhat Knowledgeable<br />
7. Were active learning strategies (active participation) utilized during this<br />
program?<br />
____ Yes ____ No ____ Unsure<br />
8. If active learning strategies were utilized, did they help you to achieve the<br />
objectives?<br />
____ Very Helpful ____ Somewhat Helpful ____ Not Helpful<br />
9. What new information did you gain from this program?<br />
10. What questions still remain for you after this program?<br />
11. Were the facilities conducive to learning?<br />
____ Very Conducive ____ Somewhat Conducive ____ Not Conducive<br />
12. Do you feel that this program was free <strong>of</strong> commercial bias?<br />
____ Yes (it was free <strong>of</strong> Bias)<br />
____ No (there was commercial bias)<br />
13. Please provide suggestions <strong>of</strong> topics for future ACPE programs.<br />
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Evaluation <strong>of</strong> Promotional Materials<br />
Program A Program B Program C<br />
Please list the Universal Program Number<br />
A. Educational goals and specific learning<br />
objectives<br />
B. Target audience<br />
C. Faculty members and their credentials<br />
(degree and position)<br />
D. Fees/Refund information (including no fee<br />
when applicable)<br />
E. Schedule <strong>of</strong> educational activities<br />
F. Amount <strong>of</strong> credit (contact hours or CEUs)<br />
G. ACPE logo, including trademark, and<br />
Provider Statement<br />
H. Universal Program Number<br />
I. Full description <strong>of</strong> requirements for credit,<br />
i.e. sign in sheet, evaluation form, etc.<br />
J. Acknowledgment <strong>of</strong> financial support (if<br />
applicable)<br />
K. Initial release date (ongoing programs)<br />
L. Educational activities distinguished from<br />
non-educational activities<br />
M. Statement <strong>of</strong> where and how a statement <strong>of</strong><br />
credit will be issued<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 74
EXAMPLE: Materials Checklist:<br />
This form may be used to evaluate the Provider’s record keeping<br />
activities. These forms may be duplicated as needed.<br />
Please list the Universal Program<br />
Number<br />
Program Description Form<br />
Program A Program B Program C<br />
Cosponsorship agreement (if applicable)<br />
Program announcement materials<br />
Documentation <strong>of</strong> amount <strong>of</strong> credit assigned to<br />
program<br />
Documentation that participants have/have not<br />
met requirement for receiving credit<br />
Copy <strong>of</strong> one or more completed statements <strong>of</strong><br />
credit from the program<br />
Proposed budget<br />
Actual budget<br />
Guidance provided to faculty<br />
Educational needs assessment and results<br />
utilized to develop <strong>of</strong>fering<br />
Completed conflict <strong>of</strong> interest forms from<br />
faculty<br />
Documentation <strong>of</strong> conflict <strong>of</strong> interest<br />
information provided to participants (if any)<br />
Learning objectives<br />
Instructional materials (including paper copy <strong>of</strong><br />
slides, handout materials, etc.)<br />
Documentation <strong>of</strong> active participation in<br />
learning<br />
Learning assessment instrument (s)<br />
Program evaluation instrument and summary<br />
results<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 75
Additional materials required for Certificate Program<br />
Please list the Universal Program<br />
Number<br />
CPN<br />
Program A Program B Program C<br />
Certificate Program Plan<br />
Formative and summative evaluation<br />
instruments<br />
Evaluation <strong>of</strong> program effectiveness over time<br />
Documentation that participants have/have not<br />
met the pre-determined level <strong>of</strong> performance<br />
Documentation <strong>of</strong> successful completion <strong>of</strong><br />
certificate program<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 76
Provider Self-Evaluation <strong>of</strong> Statements <strong>of</strong> Credit<br />
Directions: Please evaluate each statement <strong>of</strong> credit for each <strong>of</strong> the selected<br />
programs using the checklist below.<br />
Please list the Universal Program<br />
Number<br />
Program A Program B Program C<br />
A. Participant name<br />
B. Title <strong>of</strong> Program<br />
C. Date <strong>of</strong> live program or date participant<br />
completed (mailed, stated completion <strong>of</strong>) the<br />
home study <strong>of</strong>fering<br />
D. Accredited Provider sponsoring or<br />
cosponsoring the program, if applicable<br />
E. Official ACPE logo and trademark symbol<br />
F. Amount <strong>of</strong> credit awarded (contact hours or<br />
CEUs)<br />
G. Universal Program Number<br />
H. Continuing education administrator’s<br />
signature<br />
I. Date that the administrator signed the<br />
statement<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 77
Essential 3<br />
Resources/<br />
Joint Sponsorship/<br />
Enduring Materials/<br />
Commercial Support<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 78
Policies For Various Types Of Activities<br />
Self Directed CME Projects<br />
<strong>Policy</strong><br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>’s (GHS) Continuing Medical Education (CME) Committee<br />
recognizes that physicians have unique educational needs. The CME Committee<br />
encourages physicians to take an active, self-directed role in satisfying their own<br />
educational needs. The CME Committee approves the following procedure by<br />
which physicians can obtain Category 1 credit for their participation in a<br />
structured self-directed educational activity.<br />
Procedure<br />
Upon the recognition <strong>of</strong> an educational need, the physician completes an<br />
application form. This form contains the educational objectives, which are<br />
reviewed, revised if necessary, and approved by the project facilitator, a member<br />
<strong>of</strong> the CME Committee. The physician then proceeds with identifying information<br />
resources, reading relevant citations, and writing a report, which contains at<br />
least four references. The physician systematically records the amount <strong>of</strong> time<br />
spent completing the project. Upon project completion, the physician submits<br />
the following to the project facilitator:<br />
1. Project report<br />
2. Total time report<br />
3. Attestation regarding total time accuracy and non duplication <strong>of</strong> CME<br />
credit<br />
4. Project evaluation form<br />
The project facilitator reviews, approves, and forwards the materials to the CME<br />
Committee for final assignation <strong>of</strong> Category 1 Credit. The amount <strong>of</strong> credit<br />
awarded will be 100% <strong>of</strong> the reported time with a maximum <strong>of</strong> 6 credits per<br />
application and a maximum <strong>of</strong> 20 hours per year. After approval, the physician<br />
will receive certification <strong>of</strong> the amount <strong>of</strong> credit awarded. At its discretion, the<br />
CME Committee may make specific recommendations regarding further<br />
dissemination <strong>of</strong> the project report.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 79
Responsibilities<br />
Project Facilitator-member <strong>of</strong> the CMEC<br />
Review, revise, and approve the project educational objectives<br />
Notify the physician <strong>of</strong> project approval<br />
Answer questions during the project<br />
Contact the physician regarding an uncompleted project<br />
Review and submit a satisfactory report to CME Committee<br />
Return an unsatisfactory report for revision<br />
Review project evaluation forms<br />
Summarize evaluations and periodically report to the CME Committee<br />
Learning Resources<br />
Assist the physician in identifying and obtaining information resources<br />
Maintain online access to the self directed learning program<br />
Post project reports on the designated system web page<br />
CME Coordinator<br />
Receive finished projects from the project facilitator<br />
Obtain disc copies <strong>of</strong> project reports<br />
Place finished projects on the CME Committee agenda<br />
Record credit certification upon project approval<br />
Provide the CME Committee with summary reports <strong>of</strong> credit hours granted<br />
CME Committee<br />
Review finished projects<br />
Approve CME credit<br />
Recommend appropriate dissemination <strong>of</strong> project information<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 80
Project Application<br />
Name:<br />
Date submitted:<br />
Date <strong>of</strong> anticipated completion:<br />
N.B. Project expires 30 days after due date<br />
<br />
What prompted you to begin this project?<br />
<br />
What question would you like to answer?<br />
<br />
What information resources do you plan to use?<br />
Upon completing this project, what do you expect to be able to do . . .<br />
<br />
How many hours are you willing to spend doing this project?<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 81
Time Sheet<br />
Record time to the nearest ¼ hour.<br />
Preparation:<br />
This includes time spent seeking out information resources such as doing a<br />
literature search, reviewing abstracts, ordering articles, visiting the library,<br />
speaking with consultants, contacting agency representatives, or communicating<br />
with the project facilitator. The maximum allowable time for this stage is one<br />
hour.<br />
Preparation Time =<br />
Reading:<br />
This includes time spent reading journal articles, textbooks, or computer-based<br />
information resources.<br />
Resource #1 =<br />
Resource #2 =<br />
Resource #3 =<br />
Resource #4 =<br />
Resource #5 =<br />
Reading Time =<br />
Writing:<br />
This includes time spent reviewing information resources, writing and/or typing<br />
the report, and completing the evaluation form.<br />
Writing Time =<br />
Grand Total =<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 82
Attestation<br />
Time Report:<br />
Record your time to the nearest ¼ hour:<br />
Preparation Time =<br />
Reading Time =<br />
Writing Time =<br />
Grand Total =<br />
Attestation:<br />
I have accurately completed this time report. This project reflects learning that I<br />
have done by myself. I have not otherwise received CME credit for the time<br />
spent doing this project.<br />
Name & Date:<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 83
Evaluation<br />
Review your application form. Underline the appropriate x:<br />
Have you met your objectives?<br />
x x x x x<br />
None Some All<br />
How valuable was this project in terms <strong>of</strong> time spent versus information gained?<br />
x x x x x<br />
Not Somewhat Very<br />
Would you do another project?<br />
x x x x x<br />
No Way Maybe Definitely<br />
Answer the following questions, please:<br />
<br />
What was the most important thing that you learned?<br />
<br />
How do you anticipate using what you learned?<br />
If you were to do this project again, what would you do differently?<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 84
Mini-fellowship CME Projects<br />
<strong>Policy</strong><br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>’s (GHS) Continuing Medical Education (CME) Committee<br />
recognizes that physicians have unique educational needs. The CME Committee<br />
encourages physicians to take an active, self-directed role in satisfying their own<br />
educational needs. The Committee approves the following procedure by which<br />
physicians can obtain Category 1 Credit for their participation in a structured<br />
mini-fellowship designed to develop or improve clinical skills.<br />
Procedure<br />
Upon the recognition <strong>of</strong> an educational need, the physician completes an<br />
application form. This form contains the educational objectives and plan, which<br />
is reviewed, revised if necessary, and approved by the project facilitator and a<br />
member <strong>of</strong> the CME Committee. The physician then proceeds with identifying<br />
background resources, and a clinical site for the fellowship. The physician<br />
systematically records the amount <strong>of</strong> time spent completing the project. Upon<br />
project completion, the physician submits the following to the project facilitator:<br />
1. Project report<br />
2. Total time report<br />
3. Attestation regarding total time accuracy and non duplication <strong>of</strong><br />
CME credit<br />
4. Project evaluation form<br />
The project facilitator (a member <strong>of</strong> CMEC) reviews, approves, and forwards the<br />
materials to the CME Committee for final assignment <strong>of</strong> Category 1 Credit. After<br />
approval, the physician will receive certification <strong>of</strong> the amount <strong>of</strong> credit awarded.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 85
Responsibilities<br />
Project Facilitator-member <strong>of</strong> the CMEC<br />
Review, revise, and approve the minifellowship objectives<br />
Notify the physician <strong>of</strong> project approval<br />
Answer questions during the project<br />
Review and submit a satisfactory report to CME Committee<br />
Return an unsatisfactory report for revision<br />
Review project evaluation forms<br />
Summarize evaluations and periodically report to the CME Committee<br />
Preceptor<br />
Assist the physician in identifying and obtaining information resources;<br />
learning objectives and plan<br />
Supervise the minifellow’s activity<br />
Provide feedback and evaluation <strong>of</strong> the minifellow’s performance and<br />
competence in new skills<br />
CME Coordinator<br />
Receive finished project reports from the preceptor/minifellow<br />
Place finished projects on the CME Committee agenda<br />
Record credit certification upon project approval<br />
Provide the CME Committee with summary reports <strong>of</strong> credit hours granted<br />
CME Committee<br />
Review finished projects<br />
Approve CME credit<br />
Recommend appropriate dissemination <strong>of</strong> project information<br />
Review <strong>Policy</strong> annually<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 86
Project Application<br />
Name:<br />
Preceptor<br />
Date submitted:<br />
Date <strong>of</strong> anticipated completion:<br />
<br />
What prompted you to begin this project?<br />
<br />
What skills would you like to obtain?<br />
<br />
What clinical setting(s) do you intend to use?<br />
<br />
Upon completing this project, what do you expect to be able to do?<br />
<br />
How many hours are you expecting to spend doing this project?<br />
I agree to precept this physician<br />
in obtaining their skills.<br />
_________________________<br />
Applicant Signature<br />
__________________________<br />
Preceptor Physician Signature<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 87
Time Sheet<br />
Record time to the nearest ¼ hour.<br />
Preparation:<br />
This includes time spent in background reading and communicating with the<br />
project preceptor(s). The maximum allowable time for this stage is two hours.<br />
Preparation Time =<br />
Clinical Skills Development:<br />
This includes time spent in the clinical training setting observing and performing<br />
procedures and evaluating performance.<br />
Clinical Skills Development Time =<br />
Writing:<br />
This includes time spent writing the report, and completing the evaluation form<br />
up to one hour.<br />
Writing Time =<br />
Grand Total =<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 88
Attestation<br />
Time Report:<br />
Record your time to the nearest ¼ hour:<br />
Preparation Time =<br />
Clinical Skills Development Time =<br />
Writing Time =<br />
Grand Total =<br />
Attestation:<br />
I have accurately completed this time report. This project reflects skills I have<br />
obtained during this minifellowship. I have not otherwise received CME credit for<br />
the time spent doing this project.<br />
Name & Date:<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 89
Evaluation<br />
Review your application form. Underline the appropriate x:<br />
Have you met your objectives?<br />
x x x x x<br />
None Some All<br />
How valuable was this project in terms <strong>of</strong> time spent versus information gained?<br />
x x x x x<br />
Not Somewhat Very<br />
Would you do another project?<br />
x x x x x<br />
No Way Maybe Definitely<br />
Answer the following questions, please:<br />
<br />
What was the most important thing that you learned?<br />
<br />
How do you anticipate using what you learned?<br />
If you were to do this project again, what would you do differently?<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 90
CME Enduring Materials <strong>Policy</strong><br />
The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education Committee (CMEC) is<br />
dedicated to providing continuing medical education that is convenient, up-todate<br />
and linked to providing quality patient care. The <strong>Geisinger</strong> <strong>Health</strong><br />
<strong>System</strong>/Continuing Medical Education Committee enduring materials are CME<br />
activities that “endure” or exist beyond a single event and can be used over a<br />
specified period and can be effective in distance learning.<br />
1. All enduring materials must be planned with the CMEC. Planning begins<br />
with the intent to apply for a development <strong>of</strong> an activity. The intent to<br />
apply can be verbal, written or electronic (i.e. email or fax).<br />
2. Documented needs assessment reviewed by or performed in cooperation<br />
with the CMEC, must be the basis for the material.<br />
3. Detailed learning objectives must be listed at the beginning <strong>of</strong> each<br />
activity. Any accompanying or advance printed materials must provide a<br />
preliminary set <strong>of</strong> objectives.<br />
4. A description <strong>of</strong> the course requirements for CME assignment including<br />
estimate <strong>of</strong> time required to complete the activity; method <strong>of</strong><br />
participation; a list <strong>of</strong> faculty with titles and degrees; current release date;<br />
expiration date; and date <strong>of</strong> most recent review must be included on<br />
promotional materials and labels <strong>of</strong> each unit.<br />
5. All accredited CME enduring materials must include the following<br />
statements on the labels, printed materials and in the opening segments<br />
<strong>of</strong> any activity:<br />
Accreditation<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> is accredited by the Pennsylvania Medical Society<br />
to sponsor continuing medical education for physicians.<br />
Designation<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> designates this continuing medical education<br />
activity for a maximum <strong>of</strong> ___ credit hours in Category 1 credit toward the<br />
American Medical Association Physicians Recognition Award and the<br />
Pennsylvania Medical Society membership requirement. Each physician<br />
should claim only those hours <strong>of</strong> credit that he/she actually spent in the<br />
educational activity.<br />
<strong>Disclosure</strong><br />
All faculty participating in continuing medical education programs<br />
sponsored by the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> are expected to disclose to the<br />
program audience whether they do or do not have any real or apparent<br />
conflict(s) <strong>of</strong> interest or other relationships related to the content <strong>of</strong> their<br />
presentation(s).<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 91
Commercial support disclosure must also be listed at the beginning.<br />
• Bibliographic references should direct the learner to further study<br />
or support/confirm the presentations.<br />
• Pretests should help focus the learner on upcoming key points.<br />
The post-test should provide the learner with a graded response<br />
and feedback.<br />
• All activities must be evaluated for efficacy in meeting the stated<br />
objectives and for compliance with continuing medical education<br />
standards.<br />
• Enduring material files must include documentation <strong>of</strong> the above<br />
items, as well as, planning/development meetings, letters <strong>of</strong><br />
agreement and disclosure documentation.<br />
All enduring materials must also include the following information:<br />
Target Audience<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> employed and <strong>Geisinger</strong> <strong>Health</strong> Plan network<br />
providers, referring and community physicians are the primary audience<br />
for <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CMEC enduring materials. Other learners,<br />
whose specific needs mirror those <strong>of</strong> this community <strong>of</strong> learners, may also<br />
participate. This group may include but are not limited to physicians in<br />
group practice, those in a managed care environment and primary care<br />
practitioners.<br />
Credit<br />
CMEC enduring materials may be designed to meet criteria for Category 1<br />
Credit. A panel <strong>of</strong> subject matter experts for appropriate content will<br />
review materials. The Continuing Medical Education Executive Committee<br />
or its designated CMEC members will review the activity in order to assign<br />
credit.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 92
Check List for On-line CME activities<br />
Prior to CME credit being assigned to a particular activity, the CME Committee<br />
must review all On-line CME activities. A CME application must be fully<br />
completed, including needs assessment data. All CME files will include<br />
documentation <strong>of</strong> planning/development meetings regarding the activity<br />
material, any correspondence, flyers and letters <strong>of</strong> agreement. All CME credited<br />
on-line activities must include the following:<br />
• Statement <strong>of</strong> accreditation on cover screen or second screen: “<strong>Geisinger</strong><br />
<strong>Health</strong> <strong>System</strong> is accredited by the Pennsylvania Medical Society to sponsor<br />
continuing medical education for physicians.”<br />
• Designation statement on cover screen to state: “<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />
designates this continuing medical education activity for a maximum <strong>of</strong> ___<br />
credit hours in Category 1 <strong>of</strong> the Physician’s Recognition Award <strong>of</strong> the<br />
American Medical Association and the Pennsylvania Medical Society<br />
membership requirements. Each physician should claim those hours <strong>of</strong> credit<br />
that he/she actually spent in the educational activity.<br />
• Title <strong>of</strong> activity on cover screen<br />
• Learning objectives present on cover screen<br />
• Specified target audience (physician specialties) on cover screen.<br />
• Commercial support disclosure must be mentioned once at the beginning <strong>of</strong><br />
the activity. No advertising is allowed within the text.<br />
• List <strong>of</strong> principle faculty and their credentials must be listed on the third screen<br />
or linked with buttons or hypertext. Faculty in an on-line CME activity is the<br />
person(s) responsible for developing, writing, and verifying content.<br />
• Faculty disclosure must be included with the faculty information<br />
• <strong>Disclosure</strong> <strong>of</strong> any discussions <strong>of</strong> <strong>of</strong>f-label uses should be noted in the text at<br />
the appropriate area.<br />
• To be included on all promotional materials and labels <strong>of</strong> each unit:<br />
- Description <strong>of</strong> method <strong>of</strong> physician participation<br />
- Method <strong>of</strong> completion<br />
- Dates <strong>of</strong> original release, expiration, and review update or approval. Each<br />
course must be reviewed and approved or updated every year.<br />
- Description <strong>of</strong> media used must be described within the materials.<br />
• Include an evaluation form with the material.<br />
• Pre and post tests are recommended for each activity<br />
• Attach a bibliographical reference section to provide further resources for<br />
learners. This is an AMA requirement, not an accreditation requirement.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 93
On-Line Continuing Medical Education<br />
Fee <strong>Policy</strong>:<br />
On-line Continuing Medical Education (CME) activity development incurs<br />
expenses that will be <strong>of</strong>f set in various ways (i.e. GHS, GHP, Clinical departments<br />
and grants). Billing takes place at the time <strong>of</strong> approval and before the online<br />
course goes live. As CME enters the web-based market in FY 2005, the following<br />
schedule <strong>of</strong> charges will be implemented:<br />
Basic Activity construction and initiation $1500.00<br />
To include dated electronic text, bibliography, pre/post tests, evaluations and<br />
method <strong>of</strong> completion.<br />
Anticipated development resources:<br />
• Pr<strong>of</strong>essional consult with subject matter expert<br />
Estimated time = 2 hrs.<br />
• Technical hours allotted for development <strong>of</strong> material<br />
Estimated time = 10 hrs.<br />
• CME Executive review<br />
Estimated time = .5 hrs.<br />
• CME Committee review (3 members)<br />
Estimated time per member = 1 hr.<br />
Additional technical time beyond allotted time $35.00/hour<br />
• Annual review <strong>of</strong> activity with subject matter expert<br />
• Update <strong>of</strong> activity<br />
Credit maintenance (unit <strong>of</strong> credit = 1 to 8 hours)<br />
• Certificates and yearly CME transcript<br />
• Record (6 years) <strong>of</strong> all completed activities<br />
$15.00/person<br />
Sources <strong>of</strong> payment: Intercompany or Invoiced<br />
• Individual CME funds - employed provider<br />
• GHP - paneled providers<br />
• Self pay for all others<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 94
Joint Sponsorship Application Process<br />
A requirement <strong>of</strong> an accredited sponsor engaging in joint sponsorship is that the<br />
accredited sponsor be integrally involved in the planning <strong>of</strong> the jointly sponsored<br />
activity. Documentation <strong>of</strong> all <strong>of</strong> the other Essentials must also occur.<br />
Therefore, adequate documentation <strong>of</strong> the planning process with early<br />
involvement <strong>of</strong> the CME Office is necessary.<br />
Non-accredited providers interested in receiving educational credit for an activity<br />
must contact the CME Office as soon as the planning process begins. The CME<br />
Office will work with the planning committee to insure compliance with the<br />
Essentials and Standards.<br />
Under no circumstances will credit be awarded retroactively.<br />
Fees for joint sponsorship will vary based on the scope <strong>of</strong> the activity, amount <strong>of</strong><br />
staff time involved and the relationship to a <strong>Geisinger</strong> practice site. Either the<br />
Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />
Education or the CME Manager will approve all fees.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 95
Joint Sponsorship Definition<br />
Joint sponsorship allows non-accredited organizations to present educational<br />
activities that qualify for Category 1 credit.<br />
An accredited sponsor may enter into joint sponsorship with other nonaccredited<br />
organizations by taking full responsibility for the planning and<br />
evaluation <strong>of</strong> the program.<br />
Co-sponsorship represents two accredited providers providing an educational<br />
<strong>of</strong>fering with one assuming responsibility for compliance with the Essentials.<br />
Joint Sponsorship’s <strong>Policy</strong><br />
The <strong>Geisinger</strong> CME Office may, from time to time, wish to enter into a joint<br />
sponsorship relationship with a non-accredited provider to produce quality<br />
educational programming.<br />
The following guidelines are necessary for successful implementation <strong>of</strong> a jointly<br />
sponsored activity:<br />
1. The content, target audience and scope <strong>of</strong> the activity must be<br />
compatible with <strong>Geisinger</strong>’s CME mission and strategic goals.<br />
2. Joint sponsorship will only occur with other health care providers or<br />
recognized specialty organizations.<br />
3. The non-accredited sponsor must adhere to <strong>Geisinger</strong>’s policy<br />
regarding joint sponsorship documentation, deadlines, etc.<br />
4. A complete budget <strong>of</strong> the activity must be available and approved by<br />
the CME Office prior to the activity.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 96
Fees for Joint Sponsorship <strong>of</strong> Continuing Medical Education Activities<br />
Credit Application and Review Fee $500.00<br />
Review process includes input from GHS CME Executive Committee,<br />
CME Committee and appropriate feedback to requestor regarding<br />
needs assessment and objectives. This fee must accompany the application.<br />
Types <strong>of</strong> activities:<br />
• Recurring course/year<br />
• Single event<br />
• Symposium<br />
• Other educational designs<br />
• Brochure review<br />
• Telephone/email inquiries<br />
• Follow-up evaluations<br />
Activity with Commercial Support $50.00/letter <strong>of</strong> agreement<br />
Planning oversight:<br />
• Letters <strong>of</strong> Agreement<br />
• Documentation and maintenance <strong>of</strong> commercial support<br />
Credit Maintenance<br />
$15.00/attendee<br />
This cost is for CME credit maintenance per event for each attendee. These<br />
records are maintained for six years. You will be billed following the event for<br />
the actual number <strong>of</strong> participants.<br />
On Site Conference Support<br />
$50.00/hour/person<br />
+ travel expense<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Office personnel provide registration services and<br />
on-site facilitation. All new major activities (1/2 day or longer) require GHS CME<br />
personnel on site.<br />
Educational Consultation<br />
$100.00/hour<br />
Our CME pr<strong>of</strong>essionals will help you build a program based on your needs, credit<br />
requirements, speaker recruitment and instructional design.<br />
These are just a sample <strong>of</strong> the services our CME Office can <strong>of</strong>fer you. We will<br />
work within your budget to plan a very successful meeting. Please call the<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Office at 570-271-6692 for all your continuing<br />
medical education needs.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 97
Team CME <strong>Policy</strong><br />
Team performance improvement projects can be effective sources <strong>of</strong> physician<br />
continuing education. The CMEC (Continuing Medical Education Committee) will<br />
consider applications for PMS Category 1 credit for these team activities. The<br />
application will be previewed by the CMEC. Once approval to proceed is given, a<br />
CMEC member will be assigned as a liaison. This CMEC member will review the<br />
advanced plan, make recommendations and advocate for the team at the CMEC<br />
meeting.<br />
An educational planning process must be followed:<br />
• The project goal must clearly relate to the CMEC mission<br />
• A written needs assessment with data must be submitted<br />
• Objectives must be clearly stated<br />
• Participants must be identified in advance with a leader and/or secretary<br />
to ensure documentation<br />
• The committee process including educational methods must be described<br />
• Outcome measurements must be planned<br />
• Time frame for completion must be stated<br />
• An activity evaluation must be done by each participant<br />
• Each participant must submit a final attestation <strong>of</strong> hours devoted to the<br />
activity<br />
Projects should normally be completed within one year. Once completed and<br />
above documentation is submitted and reviewed, CME credit <strong>of</strong> hour to hour up<br />
to 20 hours/project/year will be awarded to each participant.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 98
The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education Office<br />
Application For Team Credit<br />
I submit the following team educational plans for Category 1 credit approval.<br />
Title________________________________________________________<br />
____________________________________________________________<br />
Time Frame___________________Total Hours(Up To 20/Yr)___________<br />
Team Leader______________________________Phone#_____________<br />
Team Secretary_______________________________________________<br />
Team Members_______________________________________________<br />
___________________________________________________________<br />
___________________________________________________________<br />
___________________________________________________________<br />
• Needs Assessment - how have you identified the educational needs <strong>of</strong> your<br />
target audience? Please check the methods you used*:<br />
_____ peer review<br />
_____ self assessment<br />
_____ M&M statistics<br />
_____ patient care audit<br />
_____ consensus <strong>of</strong> experts _____ other_____________<br />
Copy <strong>of</strong> data must accompany application before it will be submitted for approval.<br />
• Instructional Goals and Objectives:<br />
*See attached Mission Statement<br />
_________________________________________________________<br />
_________________________________________________________<br />
_________________________________________________________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 99
• Identify your educational process:<br />
How will team work?____________________________________________<br />
_____________________________________________________________<br />
What resources will you use?_____________________________________<br />
_____________________________________________________________<br />
• Identify outcomes you will measure_________________________________<br />
__________________________________________________________________________<br />
• How will this activity be evaluated to see that it meets your instructional<br />
objective(s)____________________________________________________<br />
______________________________________________________________<br />
FOR CME OFFICE USE:<br />
_____Fast track approval to proceed with project<br />
CMEC Liasion ______________________ Preview Date _____________<br />
Final Approval and Credit Granted:<br />
Signature ______________________________________ Date________<br />
Signature ______________________________________ Date________<br />
Signature ______________________________________ Date________<br />
CME Committee Action ___________________________ Date________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 100
Team Planning Time Sheet<br />
Record time to the nearest ¼ hour.<br />
Preparation:<br />
This includes time spent seeking out information resources such as doing a<br />
literature search, reviewing abstracts, speaking with consultants, contacting<br />
agency representatives, or communicating with the team leader. The maximum<br />
allowable time for this stage is one hour.<br />
Preparation Time =<br />
Meeting:<br />
This includes time spent meeting to discuss the issues:<br />
Date =<br />
Date =<br />
Date =<br />
Date =<br />
Date =<br />
Meeting Time =<br />
Writing:<br />
This includes time spent reviewing information resources, writing and/or typing<br />
the report, and completing the evaluation form.<br />
Writing Time =<br />
Grand Total =<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 101
Attestation<br />
Time Report:<br />
Record your time to the nearest 1/2 hour:<br />
Preparation Time =<br />
Meeting Time =<br />
Writing Time =<br />
Grand Total =<br />
Attestation:<br />
I have accurately completed this time report. This project reflects learning that I<br />
have done as part <strong>of</strong> this team project. I have not otherwise received CME credit<br />
for the time spent doing this project.<br />
Name (please print)<br />
____________________________________________________<br />
Date________________________________________________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 102
Evaluation<br />
Review your application form. Circle the appropriate x:<br />
Have you met your objectives?<br />
x x x x x<br />
None Some All<br />
How valuable was this project in terms <strong>of</strong> time spent versus information gained?<br />
x x x x x<br />
Not Somewhat Very<br />
Would you do another project?<br />
x x x x x<br />
No Way Maybe Definitely<br />
Answer the following questions, please:<br />
<br />
What was the most important thing that you learned?<br />
<br />
How do you anticipate using what you learned?<br />
If you were to do this project again, what would you do differently?<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 103
Commercial Support<br />
Standards for Commercial Support <strong>of</strong> Continuing Medical Education<br />
As adopted by the Accreditation Council for Continuing Medical Education Board<br />
<strong>of</strong> Directors on April 1, 2004 (reprinted verbatim from ACCME).<br />
Standards to Ensure Independence in CME Activities<br />
STANDARD 1: Independence<br />
1.1 A CME provider must ensure that the following decisions were made<br />
free <strong>of</strong> the control <strong>of</strong> a commercial interest. The ACCME defines a<br />
“commercial interest” as any proprietary entity producing health care<br />
goods or services, with the exemption <strong>of</strong> non-pr<strong>of</strong>it or government<br />
organizations and non-health care related companies.<br />
(a) Identification <strong>of</strong> CME needs;<br />
(b) Determination <strong>of</strong> educational objectives;<br />
(c) Selection and presentation <strong>of</strong> content;<br />
(d) Selection <strong>of</strong> all persons and organizations that will be in a<br />
position to control the content <strong>of</strong> the CME;<br />
(e) Selection <strong>of</strong> educational methods;<br />
(f) Evaluation <strong>of</strong> the activity.<br />
1.2 A commercial interest cannot take the role <strong>of</strong> non-accredited partner<br />
in a joint sponsorship relationship.<br />
STANDARD 2: Resolution <strong>of</strong> Personal <strong>Conflict</strong>s <strong>of</strong> <strong>Interest</strong><br />
2.1 The provider must be able to show that everyone who is in a position<br />
to control the content <strong>of</strong> an education activity has disclosed all relevant<br />
financial relationships with any commercial interest to the provider. The<br />
ACCME defines “’relevant’ financial relationships” as financial relationships<br />
in any amount occurring within the past 12 months that create a conflict<br />
<strong>of</strong> interest.<br />
2.2 An individual who refuses to disclose relevant financial relationships<br />
will be disqualified from being a planning committee member, a teacher,<br />
or an author <strong>of</strong> CME, and cannot have control <strong>of</strong>, or responsibility for, the<br />
development, management, presentation or evaluation <strong>of</strong> the CME<br />
activity.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 104
2.3 The provider must have implemented a mechanism to identify and<br />
resolve all conflicts <strong>of</strong> interest prior to the education activity being<br />
delivered to learners.<br />
STANDARD 3: Appropriate Use <strong>of</strong> Commercial Support<br />
3.1 The provider must make all decisions regarding the disposition and<br />
disbursement <strong>of</strong> commercial support.<br />
3.2 A provider cannot be required by a commercial interest to accept<br />
advice or services concerning teachers, authors, or participants or other<br />
education matters, including content, from a commercial interest as<br />
conditions <strong>of</strong> contributing funds or services.<br />
3.3 All commercial support associated with a CME activity must be given<br />
with the full knowledge and approval <strong>of</strong> the provider.<br />
Written agreement documenting terms <strong>of</strong> support<br />
3.4 The terms, conditions, and purposes <strong>of</strong> the commercial support must<br />
be documented in a written agreement between the commercial supporter<br />
that includes the provider and its educational partner(s). The agreement<br />
must include the provider, even if the support is given directly to the<br />
provider’s educational partner or a joint sponsor.<br />
3.5 The written agreement must specify the commercial interest that is<br />
the source <strong>of</strong> commercial support.<br />
3.6 Both the commercial supporter and the provider must sign the written<br />
agreement between the commercial supporter and the provider.<br />
Expenditures for an individual providing CME<br />
3.7 The provider must have written policies and procedures governing<br />
honoraria and reimbursement <strong>of</strong> out-<strong>of</strong>-pocket expenses for planners,<br />
teachers and authors.<br />
3.8 The provider, the joint sponsor, or designated educational partner<br />
must pay directly any teacher or author honoraria or reimbursement <strong>of</strong><br />
out-<strong>of</strong>–pocket expenses in compliance with the provider’s written policies<br />
and procedures.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 105
3.9 No other payment shall be given to the director <strong>of</strong> the activity,<br />
planning committee members, teachers or authors, joint sponsor, or any<br />
others involved with the supported activity.<br />
3.10 If teachers or authors are listed on the agenda as facilitating or<br />
conducting a presentation or session, but participate in the remainder <strong>of</strong><br />
an educational event as a learner, their expenses can be reimbursed and<br />
honoraria can be paid for their teacher or author role only.<br />
Expenditures for learners<br />
3.11 Social events or meals at CME activities cannot compete with or take<br />
precedence over the educational events.<br />
3.12 The provider may not use commercial support to pay for travel,<br />
lodging, honoraria, or personal expenses for non-teacher or nonauthor<br />
participants <strong>of</strong> a CME activity. The provider may use commercial support<br />
to pay for travel, lodging, honoraria, or personal expenses for bona fide<br />
employees and volunteers <strong>of</strong> the provider, joint sponsor or educational<br />
partner.<br />
Accountability<br />
3.13 The provider must be able to produce accurate documentation<br />
detailing the receipt and expenditure <strong>of</strong> the commercial support.<br />
STANDARD 4. Appropriate Management <strong>of</strong> Associated Commercial<br />
Promotion<br />
4.1 Arrangements for commercial exhibits or advertisements cannot<br />
influence planning or interfere with the presentation, nor can they be a<br />
condition <strong>of</strong> the provision <strong>of</strong> commercial support for CME activities.<br />
4.2 Product-promotion material or product-specific advertisement <strong>of</strong> any<br />
type is prohibited in or during CME activities. The juxtaposition <strong>of</strong> editorial<br />
and advertising material on the same products or subjects must be<br />
avoided. Live (staffed exhibits, presentations) or enduring (printed or<br />
electronic advertisements) promotional activities must be kept separate<br />
from CME.<br />
<br />
For print, advertisements and promotional materials will not be<br />
interleafed within the pages <strong>of</strong> the CME content. Advertisements<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 106
and promotional materials may face the first or last pages <strong>of</strong><br />
printed CME content as long as these materials are not related<br />
to the CME content they face and are not paid for by the<br />
commercial supporters <strong>of</strong> the CME activity.<br />
<br />
<br />
<br />
For computer based, advertisements and promotional materials<br />
will not be visible on the screen at the same time as the CME<br />
content and not interleafed between computer ‘windows’ or<br />
screens <strong>of</strong> the CME content.<br />
For audio and video recording, advertisements and promotional<br />
materials will not be included within the CME. There will be no<br />
‘commercial breaks.’<br />
For live, face-to-face CME, advertisements and promotional<br />
materials cannot be displayed or distributed in the educational<br />
space immediately before, during, or after a CME activity.<br />
Providers cannot allow representatives <strong>of</strong> Commercial <strong>Interest</strong>s<br />
to engage in sales or promotional activities while in the space or<br />
place <strong>of</strong> the CME activity.<br />
4.3 Educational materials that are part <strong>of</strong> a CME activity, such as slides,<br />
abstracts and handouts, cannot contain any advertising, trade name or a<br />
product-group message.<br />
4.4 Print or electronic information distributed about the non-CME<br />
elements <strong>of</strong> a CME activity that are not directly related to the transfer <strong>of</strong><br />
education to the learner, such as schedules and content descriptions, may<br />
include product promotion material or product-specific advertisement.<br />
4.5 A provider cannot use a commercial interest as the agent providing a<br />
CME activity to learners, e.g., distribution <strong>of</strong> self-study CME activities or<br />
arranging for electronic access to CME activities.<br />
STANDARD 5. Content and Format without Commercial Bias<br />
5.1 The content or format <strong>of</strong> a CME activity or its related materials must<br />
promote improvements or quality in healthcare and not a specific<br />
proprietary business interest <strong>of</strong> a commercial interest.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 107
Presentations must give a balanced view <strong>of</strong> therapeutic options. Use<br />
<strong>of</strong> generic names will contribute to this impartiality. If the CME<br />
educational material or content includes trade names, where available<br />
trade names from several companies should be used, not just trade<br />
names from a single company.<br />
STANDARD 6.<strong>Disclosure</strong>s Relevant to Potential Commercial Bias<br />
Relevant financial relationships <strong>of</strong> those with control over CME<br />
content<br />
6.1 An individual must disclose to learners any relevant financial<br />
relationship(s), to include the following information:<br />
The name <strong>of</strong> the individual;<br />
The name <strong>of</strong> the commercial interest(s);<br />
The nature <strong>of</strong> the relationship the person has with each commercial<br />
interest.<br />
6.2 For an individual with no relevant financial relationship(s) the learners<br />
must be informed that no relevant financial relationship(s) exist.<br />
Commercial support for the CME activity.<br />
6.3 The source <strong>of</strong> all support from commercial interests must be disclosed<br />
to learners. When commercial support is ‘in-kind’ the nature <strong>of</strong> the<br />
support must be disclosed to learners.<br />
6.4 ‘<strong>Disclosure</strong>’ must never include the use <strong>of</strong> a trade name or a productgroup<br />
message.<br />
Timing <strong>of</strong> disclosure<br />
6.5 A provider must disclose the above information to learners prior to the<br />
beginning <strong>of</strong> the educational activity.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 108
<strong>Disclosure</strong> <strong>Policy</strong><br />
(<strong>Conflict</strong> <strong>of</strong> <strong>Interest</strong>)<br />
<strong>Disclosure</strong> <strong>of</strong> real or perceived conflict <strong>of</strong> interest will be made in accordance<br />
with the Standards for Commercial Support <strong>of</strong> Continuing Medical Education. All<br />
faculty and members <strong>of</strong> the planning committee must declare any real or<br />
perceived conflicts <strong>of</strong> interest that may be contained within their presentation,<br />
interest or with the financial supporters <strong>of</strong> the activity. Current policy requires<br />
written documentation.<br />
This policy does not mean that a speaker or planner with a conflict <strong>of</strong> interest<br />
may not make a presentation. It means that any potential conflict will be<br />
identified openly so that the listeners may form their own judgments about the<br />
presentation with the full disclosure <strong>of</strong> the facts <strong>of</strong> the presenter's involvement<br />
with the company or manufacturer <strong>of</strong> the drug or device, which is the topic <strong>of</strong><br />
the presentation. All faculty participating in continuing medical education<br />
activities sponsored by <strong>Geisinger</strong> are expected to disclose to the audience any<br />
real or apparent conflict(s) <strong>of</strong> interest related to the content <strong>of</strong> their<br />
presentation(s). Failure to return the "<strong>Disclosure</strong> Statement for Faculty" will be<br />
sufficient cause to replace or eliminate the faculty presenter.<br />
Examples <strong>of</strong> situations requiring disclosure include:<br />
1. Service as a paid or non-paid consultant or employee<br />
2. Receive support from commercial sources for honoraria, travel and<br />
lodging<br />
3. Receipt <strong>of</strong> financial support from commercial sources for research projects<br />
4. Major financial interests or stock holdings<br />
5. Member <strong>of</strong> a commercial supporters speakers bureau<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 109
MANAGEMENT OF CONFLICTS OF INTEREST POLICY<br />
Personal conflicts <strong>of</strong> interest will be managed utilizing a four (4)-part approach:<br />
1) Notification <strong>of</strong> <strong>Conflict</strong> <strong>Policy</strong><br />
All sponsor employees will read and sign <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>’s Code <strong>of</strong><br />
Conduct, which describes behavioral standards.<br />
2) Identification <strong>of</strong> <strong>Conflict</strong>s<br />
All CME Committee members are required to complete a conflict <strong>of</strong> interest<br />
document annually and the Chair <strong>of</strong> the CME reviews them<br />
Committee.<br />
All planning personnel must also complete a conflict <strong>of</strong> interest document as<br />
part <strong>of</strong> the application process.<br />
All faculty are required to complete a disclosure form before the CME<br />
application receives final credit.<br />
3) Resolving <strong>Conflict</strong>s<br />
The CME Executive Committee will review all conflicts <strong>of</strong> interest. Any<br />
significant conflicts will result in canceling <strong>of</strong> the activity or not issuing the<br />
CME credits. Perception <strong>of</strong> conflict will be disclosed in writing prior to the<br />
activity.<br />
4) Auditing Effectiveness <strong>of</strong> <strong>Conflict</strong> Management Process<br />
Participants will be surveyed for perceptions <strong>of</strong> bias/commercialism. Noted<br />
biases will be compared to any disclosed conflict. Faculty or planner conflicts<br />
which are associated with perceived bias will result in ban <strong>of</strong><br />
speaker/planner/support from future programs for one (1) year.<br />
Appeals can be made to the full CME Committee at its next regularly<br />
scheduled meeting.<br />
An anonymous compliance hotline number will be published in all handout<br />
materials.<br />
Approved June, 2005<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 110
TO: CME Activity Directors<br />
RE: Commercial Support Standards<br />
All accredited sponsors <strong>of</strong> CME (including <strong>Geisinger</strong>) must comply with the<br />
standards including faculty and planning committee disclosure <strong>of</strong> potential<br />
conflicts <strong>of</strong> interest and funding guidelines that must be followed by all<br />
accredited sponsors. Current policy requires written documentation.<br />
Regarding the "<strong>Policy</strong> on <strong>Disclosure</strong>" - you will find attached our policy as well as<br />
a "<strong>Disclosure</strong> Statement" for the CME faculty. All faculty, whether <strong>Geisinger</strong> staff<br />
or outside speakers must fill out a disclosure form and return it immediately to<br />
the CME Office. The disclosure will be noted in the handout materials. A<br />
disclosure statement must also be made at the start <strong>of</strong> each lecture. CME<br />
Activity Directors are expected to aid the CME Office in obtaining this<br />
documentation.<br />
Funds from commercial sources must be in the form <strong>of</strong> an educational grant with<br />
the letter <strong>of</strong> agreement originating from the CME Office and made payable to the<br />
CME Office, which will be deposited in your activity account. It is not permissible<br />
to have commercial funds deposited into departmental accounts and expenses<br />
paid to the CME Office.<br />
If you have any questions regarding this policy and/or form, please feel free to<br />
contact the CME Office at (570) 271-6692.<br />
Warm Regards,<br />
Sharon Hanley, RMP, CEP<br />
Manager, Office <strong>of</strong> Continuing Medical Education<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 111
FACULTY DISCLOSURE<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> must insure balance, independence, objectivity, and scientific rigor in all its<br />
individually sponsored or jointly sponsored educational activities. All faculty are expected to disclose to the<br />
activity audience any significant financial interest or other relationship (1) with the manufacturer(s) <strong>of</strong> any<br />
commercial product(s) and/or provider(s) <strong>of</strong> commercial services discussed in an educational presentation<br />
and (2) with any supporters <strong>of</strong> the activity. (Significant financial interest or other relationship can include<br />
such things as grants or research support, employee, consultant, major stock holder, member <strong>of</strong> speakers<br />
bureau, owner <strong>of</strong> a company or product, designer <strong>of</strong> a product, etc.)<br />
NAME OF CME ACTIVITY<br />
TITLE OF PRESENTATION<br />
DATE OF PRESENTATION<br />
CIRCLE YOUR RESPONSES:<br />
1. With respect to the presentation, I, my spouse/partner and my department (CIRCLE ONE)<br />
DO HAVE/DO NOT HAVE any relevant financial interest/arrangements or affiliations with<br />
any commercial/corporate organization(s) within the past 12 months associated with the manufacture,<br />
license, sale, distribution or promotion <strong>of</strong> the drug or device which is the topic <strong>of</strong> the presentation.<br />
If “have”, with which companies are you related?<br />
Nature <strong>of</strong> Relationship:<br />
( ) Speakers Bureau<br />
( ) Research Grant<br />
( ) Major Stockholder<br />
( ) Employment Affiliation<br />
( ) Other<br />
(CIRCLE ONE)<br />
2. I confirm that I AM/AM NOT receiving direct payment from a commercial entity for<br />
honorarium, travel, or other expenses.<br />
______________________________________________<br />
Signature<br />
________________<br />
Date<br />
_____________________________________________<br />
Printed Name <strong>of</strong> Presenter<br />
Revised & Approved 7/27/05<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 112
© Pr<strong>of</strong>essional Development P&P Manual 2005 113
WRITTEN AGREEMENT<br />
Regarding Terms, Conditions and Purposes <strong>of</strong> an Educational Grant<br />
between GEISINGER CONTINUING EDUCATION and<br />
Title <strong>of</strong> CME Activity:<br />
Location:<br />
Date(s)<br />
Commercial Supporter (Company name/Branch):<br />
Telephone: Fax: Contact Person:<br />
The above company wishes to provide support for the named continuing medical education activity by<br />
means <strong>of</strong> (indicate which option):<br />
1. Unrestricted educational grant for support <strong>of</strong> the CME activity in the amount <strong>of</strong> $<br />
A. Speaker(s)<br />
To include: All Expenses ______ Travel Only ______ Honorarium Only __ ____<br />
Honorarium Amount (to be determined by Course Director) $<br />
B. Support for catering functions (specify) in the amount <strong>of</strong> $<br />
C. Other (e.g., equipment loan, brochure distribution, etc.)<br />
Make check payable to: <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Tax ID: #23-6291113<br />
Mail to Department <strong>of</strong> Continuing Education, <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>, 100 North Academy Avenue,<br />
Danville, PA 17822-1350.<br />
CONDITIONS<br />
1. Statement <strong>of</strong> Purpose: The activity is designed for a specific educational purpose and will not promote<br />
the commercial supporter’s products or services, directly or indirectly.<br />
2. Control <strong>of</strong> Content and Selection <strong>of</strong> Presenters and Moderators: <strong>Geisinger</strong> is ultimately responsible for<br />
control <strong>of</strong> content and selection <strong>of</strong> presenters and moderators. The commercial supporter, or its agents,<br />
will respond only to <strong>Geisinger</strong> initiated requests for suggestions <strong>of</strong> presenters or sources <strong>of</strong> possible<br />
presenters. If a commercial supporter is asked for suggested faculty, the commercial supporter will<br />
suggest more than one name (if possible); will provide speaker qualifications; will disclose financial or<br />
other relationships between the commercial supporter and the speaker; will provide this information in<br />
writing. <strong>Geisinger</strong> will record the role <strong>of</strong> the commercial supporter, or its agents, in suggesting<br />
presenter(s); will seek suggestions from other sources; will make selection <strong>of</strong> presenter(s) based on<br />
balance and independence.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 114
3. <strong>Disclosure</strong> <strong>of</strong> Financial Relationships: <strong>Geisinger</strong> will ensure disclosure to the audience <strong>of</strong> (a) company<br />
funding and (b) any significant relationship between <strong>Geisinger</strong> and the commercial supporter (e.g., grant<br />
recipient) or between individual speakers or moderators and the commercial supporter.<br />
4. Involvement in Content: There will be no “scripting,” emphasis, or influence on content by the<br />
commercial supporter or its agents.<br />
5. Ancillary Promotional Activities: No promotional activities will be permitted in the same room or obligate<br />
path as the educational activity. No product advertisements will be permitted in the program room.<br />
6. Objectivity and Balance: <strong>Geisinger</strong> will make every effort to ensure that data regarding the commercial<br />
supporter’s products (or competing products) are objectively selected and presented, with favorable and<br />
unfavorable information and balanced discussion <strong>of</strong> prevailing information on the product(s) and/or<br />
alternative treatments.<br />
7. Limitations <strong>of</strong> Data: <strong>Geisinger</strong> will ensure, to the extent possible, disclosure <strong>of</strong> limitations <strong>of</strong> data (e.g.,<br />
ongoing research, interim analyses, preliminary data, or unsupported opinion).<br />
8. Discussion <strong>of</strong> Unapproved Uses: <strong>Geisinger</strong> requires that presenters disclose when a product is not<br />
approved in the United States for the use under discussion.<br />
9. Opportunities for Debate: <strong>Geisinger</strong> will ensure opportunities for questioning or scientific debate.<br />
10. Independence <strong>of</strong> Sponsor in the Use <strong>of</strong> Contributed Funds:<br />
a. Funds should be in the form <strong>of</strong> an educational grant made payable to <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>.<br />
b. All other support associated with this CME activity (e.g., distributing brochures, preparing slides,<br />
etc.) must be given with the full knowledge and approval <strong>of</strong> <strong>Geisinger</strong>.<br />
c. No other funds from the commercial company will be paid to the program director, faculty, or others<br />
involved with the CME activity (additional honoraria, extra social events, etc.).<br />
___________agrees to abide by all <strong>of</strong> the requirements <strong>of</strong> the Accreditation Council for Continuing<br />
Medical Education (ACCME) Standards for Commercial Support <strong>of</strong> Continuing Medical Education<br />
(appended),<br />
<strong>Geisinger</strong> agrees to: 1) abide by the ACCME Standards for Commercial Support <strong>of</strong> Continuing Medical<br />
Education; 2) acknowledge educational support from commercial companies in program brochures, syllabi,<br />
and other program materials; 3) upon request, furnish to the commercial supporter a report concerning the<br />
expenditure <strong>of</strong> the funds provided by the commercial supporter.<br />
SIGNATURES OF AGREEMENT<br />
Company Representative (Name)__________________________________________________<br />
Signature__________________________________________________ Date_______________<br />
CME Manager (Name)_______Sharon K Hanley, RMP, CEP____________________________<br />
Signature__________________________________________________Date________________<br />
CME Administrator (Name)____________Linda Famiglio, M.D._________________________<br />
Signature__________________________________________________Date________________<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 115
Various CME Policies And Samples<br />
Activity Cancellation <strong>Policy</strong><br />
<strong>Geisinger</strong> reserves the right to cancel an activity due to the lack <strong>of</strong> registration as<br />
late as one week prior to the activity. All registrants will be notified and full<br />
refunds will be processed.<br />
Activity Refund <strong>Policy</strong><br />
Full refund will be given for cancellations received 5 days prior to the date <strong>of</strong> the<br />
activity. A $25 processing fee will be charged for cancellations after that date.<br />
No refunds will be granted for no-shows.<br />
Full refunds will be granted if the activity is canceled for any reason.<br />
Confirmation Letters<br />
A confirmation letter is sent to everyone who registers for an activity whether<br />
they have paid a registration fee or not. The computer will tell them if they paid<br />
in full or have been invoiced. Confirmation letters are sent the day the<br />
registration is received. (Sample attached)<br />
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Sample Confirmation Letter<br />
Dr. XYZ<br />
100 North Academy Avenue<br />
Danville, PA 17822<br />
Date<br />
Dear Dr. XYZ:<br />
This letter is to acknowledge receipt <strong>of</strong> your registration in our activity entitled,<br />
“A Day with the Dermatologists”, to be held on May 31, 2004 in the Hemelright<br />
Auditorium at the <strong>Geisinger</strong> Medical Center.<br />
The program start time is 8:30 am with registration starting at 8:00 am. A<br />
continental breakfast will be available at the registration area. A luncheon will be<br />
provided, as well as, two refreshment breaks.<br />
Please dress in layers, as it is difficult to regulate the temperature <strong>of</strong> the meeting<br />
room with large groups attending.<br />
Should you have any questions concerning this or any other continuing education<br />
activities, please feel free to call the CME Office at 570-272-6692. A 24-hour<br />
answering service is available. Office hours are 7:00 am – 4:00 pm daily.<br />
Looking forward to seeing you soon.<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />
CME Office<br />
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Attendance Record Samples<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />
Sign-In Form<br />
Activity Title:<br />
Activity Date (S):<br />
Please Print (if not legible, no credit will be issued)<br />
Name<br />
Complete Address<br />
Or Internal Zip<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_________________________________________________________________<br />
_____________________________________________________________________________________<br />
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Certificates Of Attendance<br />
The Continuing Medical Education Office has many different certificates <strong>of</strong><br />
attendance for example:<br />
• physicians/nurse practitioners/physician assistants<br />
• pharmacists<br />
• nurses (LPN & RN)<br />
• allied health pr<strong>of</strong>essionals<br />
• dieticians<br />
• athletic trainers<br />
• occupational therapists<br />
A certificate <strong>of</strong> attendance is given to everyone who attends an activity on the<br />
day <strong>of</strong> the activity. The certificate <strong>of</strong> attendance reflects the activity title, date,<br />
location and any credit that was issued.<br />
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Physician, Physician Assistants, and Nurse Practitioners<br />
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Pharmacist<br />
Statement <strong>of</strong> Continuing Pharmaceutical Education Credit<br />
Provider Information<br />
Program Information<br />
Name <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Title<br />
ACPE I.D.<br />
Univ. Prog. No.<br />
Date<br />
Participant Information<br />
Credit Information<br />
Name Credits Issued CEU<br />
Address Or Contact Hrs<br />
City, State, Zip<br />
Date<br />
License No. (s)<br />
Authorized<br />
Signature<br />
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Statement <strong>of</strong> Continuing Pharmaceutical Education Credit<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Office <strong>of</strong> Continuing Medical Education<br />
Name<br />
Program Information<br />
Credit Information<br />
ACPE Universal Program Number Title Date CEUs Contact Hours<br />
Credit Information<br />
Participant Information<br />
Credits Issued<br />
CEU<br />
License No. (s)<br />
Name<br />
Address<br />
Or<br />
Date<br />
Contact Hrs<br />
City, State, Zip<br />
________________________________<br />
Signature<br />
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Nursing<br />
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Allied <strong>Health</strong> Pr<strong>of</strong>essional<br />
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Brochure Design<br />
Brochure Design <strong>Policy</strong><br />
The Continuing Medical Education (CME) Office has a standard brochure design<br />
for all activities held at the <strong>Geisinger</strong> Medical Center. All one-day activities are<br />
printed on white bond paper with red, blue and black ink.<br />
The CME Office prepares the information and layout for the brochure and then<br />
sends it to the print shop to be typeset. When the "blue line" is returned to the<br />
CME Office, it is given to the Activity Director to pro<strong>of</strong> as well as the staff in the<br />
CME Office. The Activity Director signs <strong>of</strong>f on the final pro<strong>of</strong> before printing the<br />
brochure.<br />
There are also other brochure designs available for multi-day activities held at<br />
resort areas. These brochures are generally four-folded and larger than our<br />
standard one-day brochures. In most cases, we stay with the same paper and<br />
ink as used in one-day brochures.<br />
Required Brochure Credit Statements<br />
All activities designated for credit must have all <strong>of</strong> the following statements on<br />
the brochure and/or announcement.<br />
Accreditation<br />
<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> is accredited by the Pennsylvania Medical Society to<br />
sponsor continuing medical education for physicians.<br />
Designation<br />
The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> designates this continuing medical education<br />
activity for a maximum <strong>of</strong> ___ credit hours <strong>of</strong> Category 1 credit toward the AMA<br />
Physicians Recognition Award, and the Pennsylvania Medical Society membership<br />
requirement. Each physician should claim only those hours <strong>of</strong> credit that he/she<br />
actually spent in the educational activity.<br />
<strong>Disclosure</strong><br />
All faculty participating in continuing medical education programs sponsored by<br />
the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> are expected to disclose to the program audience<br />
whether they do or do not have any real or apparent conflict(s) <strong>of</strong> interest or<br />
other relationships related to the content <strong>of</strong> their presentation(s).<br />
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Joint Sponsored Accreditation<br />
This activity has been planned and implemented in accordance with the<br />
Essentials and Standards <strong>of</strong> the Accreditation council for Continuing Medical<br />
Education (ACCME) through the joint sponsorship <strong>of</strong> <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />
and _____________________. <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> is accredited by the<br />
Pennsylvania Medical Society to provide continuing medical education for<br />
physicians.<br />
Deadlines<br />
The deadline for Continuing Medical Education activities that follow established<br />
formats can be considered for credit up to 7-10 business days prior to the<br />
activity.<br />
Urgent needs should be discussed with the CME Manager.<br />
The deadline for consideration <strong>of</strong> credit for any novel and/or unique activity<br />
should be received 12-16 weeks prior to the activity for full CME Committee<br />
approval.<br />
Pro<strong>of</strong>reading <strong>Policy</strong><br />
It is the policy <strong>of</strong> the CME Office to have the CME Activity Director for each<br />
individual activity do the final pro<strong>of</strong>reading <strong>of</strong> his/her activity.<br />
The CME Office receives the material from the Activity Director and sets it up to<br />
be typeset. The print shop then lays out the brochure on a blue-line to be<br />
pro<strong>of</strong>read. The CME Specialist makes sure everything is there, laid out properly,<br />
and pro<strong>of</strong>read. The corrections are then made and a second pro<strong>of</strong> is given to<br />
the CME Manager and also the CME Activity Director who have final say on the<br />
pro<strong>of</strong>. It is his/her responsibility to make sure that there are no typing errors on<br />
the brochure. He/she signs the form stating that everything is fine and ready for<br />
printing.<br />
Samples <strong>of</strong> brochures are on file in the CME Office.<br />
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8. Internal and external benchmarks will be used to set honoraria at<br />
reasonable levels.<br />
Guidelines For Disposition Of Surplus Continuing Education Funds<br />
The Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />
Education, the Manager <strong>of</strong> Continuing Medical Education and the Continuing<br />
Medical Education Committee will serve as the approval committee for continuing<br />
medical education programs sponsored by the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>. They<br />
will examine proposals for continuing medical education activities for scientific<br />
merit, organization, audience appeal, projected costs, etc. Based on this<br />
examination, they shall recommend changes as necessary and render a final<br />
recommendation <strong>of</strong> acceptance or rejection. They shall determine the<br />
attendance fee for these activities based upon projected costs and the prevailing<br />
rates <strong>of</strong> continuing education nationally. Surplus funds will be placed in the<br />
Control Account <strong>of</strong> the Continuing Medical Education Office and will remain until<br />
the end <strong>of</strong> the Fiscal Year (June). Expenditures from the control account are<br />
restricted to the support <strong>of</strong> approved continuing medical education activities<br />
within the following guidelines:<br />
1. Purchase <strong>of</strong> audiovisual hardware<br />
2. Purchase and/or production <strong>of</strong> learning materials<br />
3. Purchase and/or production <strong>of</strong> advertising<br />
4. Mailing costs<br />
5. Cost <strong>of</strong> conference facilities, other than those <strong>of</strong> the Medical Center<br />
6. Cost <strong>of</strong> food and beverages for faculty and/or attendees when<br />
considered an integral part <strong>of</strong> the activity<br />
7. Travel, lodging, and per diem costs incurred by the <strong>Geisinger</strong> faculty<br />
for activities held at a distance from their <strong>Geisinger</strong> site<br />
8. Travel, lodging, per diem, and honorarium costs for visiting faculty<br />
participating in these activities<br />
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Miscellaneous<br />
Facilities<br />
A majority <strong>of</strong> the Continuing Medical Education (CME) programming will be held<br />
on campus in the Hemelright Auditorium and surrounding breakout rooms.<br />
Occasional meetings will be held at area conference centers. Depending on<br />
budget and audience appeal, an occasional meeting may be held at a facility<br />
outside <strong>of</strong> Pennsylvania.<br />
The Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />
Education or the Manager <strong>of</strong> Continuing Medical Education, following discussions<br />
with the CME Activity Director, must approve all facility locations.<br />
All logistic arrangements, room reservations, facility, equipment rentals, etc., are<br />
the sole responsibilities <strong>of</strong> the CME Office.<br />
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Faculty Check Sheet<br />
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Budget Check Sheet<br />
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Activity Request <strong>Policy</strong><br />
A standard form is mailed to the GHS staff in February <strong>of</strong> each year asking them<br />
if their department would like to schedule a continuing medical education<br />
program for the coming year. (Sample Attached)<br />
We then use these forms to set up our calendar for the coming year.<br />
© Pr<strong>of</strong>essional Development P&P Manual 2005 135
Activity Request Form<br />
TO:<br />
RE:<br />
Physician and Pr<strong>of</strong>essional Staff<br />
Continuing Education Activities<br />
The time has rolled around already to make the continuing education calendar<br />
for fiscal year _______.<br />
We schedule physician conferences on Wednesdays. Activities for other<br />
pr<strong>of</strong>essionals are best scheduled on Thursdays or Fridays as the Hemelright<br />
Auditorium is heavily used on Mondays and Tuesdays. Multidisciplinary activities<br />
are encouraged when curriculum is appropriate because <strong>of</strong> their wider base <strong>of</strong><br />
appeal. Attendance might be higher at such activities.<br />
Please fill out the form below and return it to the CME Office by _____. You will<br />
be contact to negotiate dates.<br />
CONTINUING EDUCATION ACTIVITIES FOR ________<br />
My department_____________________would like to have a full day_____ or a<br />
half-day _____ program. If multi-day, please indicate duration and<br />
dates_______________________________.<br />
CME Activity Director_____________________________________<br />
Preferred month or date___________________________________<br />
Title (if known)__________________________________________<br />
Preferred location________________________________________<br />
Please return to the CME Office at 13-50 by_______________<br />
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Activity Request Confirmation<br />
Dear CME Activity Director<br />
The CME Office has received your request for sponsorship <strong>of</strong> a continuing<br />
medical education activity for academic year____to_____. I have booked your<br />
meeting at the _____________________________on ____________.<br />
If this is not acceptable, please let me know immediately.<br />
Before proceeding with further planning, it will be necessary to schedule a brief<br />
meeting with the CME Manager and the Associate Chief Medical Officer <strong>of</strong><br />
Academic Affairs and Continuing Medical Education to discuss your proposed<br />
meeting.<br />
At that time, the following will be reviewed:<br />
• Planning timetable<br />
• Prior needs assessment and evaluations to help you design appropriate<br />
subject matter<br />
• Budget development<br />
• Standards regarding disclosures policies, commercial support, faculty<br />
letters, etc.<br />
• Responsibilities <strong>of</strong> Activity Directors and the CME Office<br />
As we move forward with our organizational strategic plan, programming which<br />
will have an impact on primary care practice and managed health care will be<br />
given a high priority.<br />
I look forward to working with you.<br />
Sincerely,<br />
Sharon Hanley, RMP, CEP<br />
Manager, Office <strong>of</strong> Continuing Medical Education<br />
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