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Disclosure Policy (Conflict of Interest) - Geisinger Health System

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Pr<strong>of</strong>essional<br />

Development<br />

<strong>Policy</strong> &<br />

Procedure<br />

Manual<br />

2006<br />

Revised 03/16/06<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 1


© Pr<strong>of</strong>essional Development P&P Manual 2005 2


Table <strong>of</strong> Contents<br />

Page<br />

ESSENTIAL 1 - PURPOSE AND MISSION<br />

Mission Statement 7<br />

CME Essentials 9<br />

CME Committee Membership 11<br />

Executive Committee 12<br />

Grievance Process 13<br />

ORGANIZATION<br />

CME Office Historical Perspectives 15<br />

Organizational Chart 16<br />

Organizational Chart <strong>of</strong> the Internal Structure 17<br />

Personnel Directory 18<br />

Job Descriptions 19<br />

Responsibilities <strong>of</strong> the CME Office 34<br />

Roles and Responsibilities <strong>of</strong> the CME Activity Director 36<br />

<strong>Policy</strong> for Non-Compliance with CME Requirements 38<br />

Roles and Responsibilities <strong>of</strong> the CME Associate 40<br />

Role Description <strong>of</strong> the CMEC Member 41<br />

ESSENTIAL 2 - EDUCATIONAL PLANNING AND EVALUATION<br />

Introduction to Educational Planning and Evaluation 43<br />

Definition <strong>of</strong> Category 1 46<br />

Definition <strong>of</strong> Category 2 46<br />

Needs Assessment<br />

Definition 47<br />

Establishing Needs Assessment 48<br />

Examples <strong>of</strong> Methods 50<br />

Planning<br />

Planning Minutes 55<br />

Facility Information – ACPE 56<br />

Objectives<br />

Definition <strong>of</strong> Objectives 58<br />

Vocabulary 59<br />

References for Objective Writing 60<br />

<strong>Policy</strong> for Single Day Activity 60<br />

<strong>Policy</strong> for Recurring Activities 60<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 3


Approval Process<br />

Process 61<br />

Application 62<br />

Requirement 64<br />

Check List 65<br />

Evaluation<br />

Definition 69<br />

<strong>Policy</strong> 69<br />

Summary 69<br />

Who Receives Summaries 69<br />

Samples 70<br />

ESSENTIAL 3 - RESOURCES/JOINT SPONSORSHIP/ENDURING<br />

MATERIALS/COMMERCIAL SUPPORT -<br />

Policies for Various Types <strong>of</strong> Activities<br />

Self-directed 79<br />

Mini-fellowships 85<br />

Enduring Materials 91<br />

On-Line 93<br />

Joint Sponsorship 95<br />

Team CME <strong>Policy</strong> 98<br />

Commercial Support<br />

Standards 104<br />

<strong>Disclosure</strong> <strong>Policy</strong> 109<br />

Management <strong>of</strong> <strong>Conflict</strong>s <strong>of</strong> <strong>Interest</strong> <strong>Policy</strong> 110<br />

<strong>Disclosure</strong> Form 112<br />

Faculty Attestation Form 113<br />

Written Agreement 114<br />

VARIOUS CME POLICIES & SAMPLES<br />

Activity cancellation 116<br />

Activity Refunds 116<br />

Confirmation Letters 116<br />

Attendance Record Samples 118<br />

Certificates <strong>of</strong> Attendance 119<br />

BROCHURE DESIGN<br />

<strong>Policy</strong> 125<br />

Required Statements 125<br />

Deadlines 126<br />

Pro<strong>of</strong>reading 126<br />

Sample 126<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 4


FISCAL<br />

No Fee CME <strong>Policy</strong> 125<br />

Honoraria <strong>Policy</strong> 125<br />

Disposition <strong>of</strong> Surplus 126<br />

Office Budget 127<br />

MISCELLANEOUS<br />

Facilities <strong>Policy</strong> 130<br />

Faculty Check List 131<br />

Budget Check List 132<br />

CME Office Activity Request <strong>Policy</strong> 133<br />

CME Office Activity Request Form 134<br />

CME Office Activity Request Confirmation 135<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 5


Essential 1<br />

Purpose And Mission<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 6


Mission Statement<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />

Continuing Medical Education/Continuous Pr<strong>of</strong>essional Development<br />

(CME/CPD)<br />

The Continuing Medical Education/Continuous Pr<strong>of</strong>essional Development<br />

Program <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> serves the educational needs <strong>of</strong> the<br />

integrated health care delivery system. The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> includes a<br />

<strong>Geisinger</strong> Medical Center (teaching hospital), Danville; <strong>Geisinger</strong> Wyoming Valley<br />

(community hospital), Wilkes Barre; Marworth (alcohol and chemical dependency<br />

treatment center), Waverly; Sigfried & Janet Weis Center for Research, Danville;<br />

all owned clinic sites in the health system; Center for <strong>Health</strong> Research & Rural<br />

Advocacy, the <strong>Geisinger</strong> <strong>Health</strong> Plan; affiliated hospitals and community<br />

physicians and other healthcare providers.<br />

1. Goals:<br />

• The dissemination evidence-based medical knowledge and clinical skills in<br />

the healing arts to improve the safety and quality <strong>of</strong> the health care<br />

provided to patients.<br />

• Support <strong>of</strong> <strong>Geisinger</strong> and community physicians and other health care<br />

providers (see Addendum) in their pr<strong>of</strong>essional roles by providing<br />

opportunities for enhancement <strong>of</strong> communication, teaching and<br />

management skills.<br />

• Pr<strong>of</strong>essional development for physicians and health care providers.<br />

2. The major focus <strong>of</strong> the <strong>Geisinger</strong> CME/CPD is enhancement <strong>of</strong> patient care.<br />

Programs are developed to support providers in primary care, medicine,<br />

pediatrics, surgery, psychiatry, pathology, women’s health and radiology.<br />

3. Potential participants include all <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> employees,<br />

Community and Affiliated physicians, mid-level providers and other<br />

appropriate health care providers.<br />

4. CME/CPD designs seminars, workshops, enduring materials, Intranet and<br />

Internet materials and provides conferences and jointly sponsored activities.<br />

Outcomes <strong>of</strong> these activities are to be measured by assessing: use <strong>of</strong> disease<br />

management protocols, improvement in quality indicators, improved patient<br />

and employee satisfaction, improved patient care team function and<br />

successful career development. Outcomes measurements will be completed<br />

by survey methods.<br />

Devised 3/17/00<br />

Revised 2/06/01<br />

Revised 8/1/02<br />

Revised 10/13/04<br />

Approved by <strong>System</strong> Leadership Council:<br />

Bruce H. Hamory, M.D.<br />

Executive Vice President & Chief Medical Officer<br />

Date<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 7


ADDENDUM<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education/Continuous Pr<strong>of</strong>essional<br />

Development provides educational support to registered nurses, pharmacists,<br />

physician assistants, physical therapists, occupational therapists, radiation<br />

technologists, nurse practitioners, psychologists, pr<strong>of</strong>essional coders, clinical<br />

research coordinators, lawyers, osteopaths, licensed practical nurses, nurse<br />

anesthetists, respiratory therapists, athletic trainers, religious leaders, dietitians,<br />

health care chaplains, social workers, students, counselors, certified therapists,<br />

childbirth educators, nursing home administrators and nurse midwives.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 8


CME Essentials<br />

Pennsylvania Medical Society <strong>System</strong> Of Accreditation<br />

Essential Areas, Their Elements And Criteria<br />

Essential Area #1: Purpose And Mission (Elements)<br />

The provider must:<br />

1.1 Have a written statement <strong>of</strong> its CME mission, which includes the CME<br />

purpose, content areas, target audience, type <strong>of</strong> activities provided and<br />

expected outcomes <strong>of</strong> the program.<br />

1.2 Demonstrate how the CME mission is congruent with and supported by<br />

the CME mission <strong>of</strong> the parent organization, if the CME parent<br />

organization exists.<br />

Essential Area #2: Educational Planning And Evaluation (Elements)<br />

The provider must:<br />

2.1 Use a planning process(es) that links identified educational needs with a<br />

desired outcome in its provision <strong>of</strong> all CME activities<br />

• Consider design, audience, and type (format) <strong>of</strong> activity<br />

• Demonstrate that evaluation data are used in planning CME<br />

activities<br />

2.2 Use needs assessment data to plan CME activities<br />

2.3 Communicate learning/behavioral objectives <strong>of</strong> the activity so the learner<br />

is informed before participating in the activity<br />

2.4 Evaluate the effectiveness <strong>of</strong> its CME activities in meeting identified<br />

educational needs. Show that these evaluations assess:<br />

• Extent to which educational objectives are being met<br />

• Quality <strong>of</strong> the instructional process<br />

• Participants perception <strong>of</strong> enhanced pr<strong>of</strong>essional effectiveness<br />

• Designated outcomes<br />

2.5 Evaluate the effectiveness <strong>of</strong> its overall CME program, make<br />

improvements to the program, demonstrate that evaluation data are used<br />

in planning future CME activities, and relate this to Essential Area 1<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 9


Essential Area #3: Administration/<strong>Disclosure</strong> & Commercial<br />

Support/Enduring Materials/Journal-Based CME/Joint Sponsorship<br />

(Elements)<br />

The provider must:<br />

3.1 Have an organizational framework for the CME unit that provides the<br />

necessary resources to support its mission including support by the parent<br />

organization, if a patient organization exists.<br />

• Document an organizational structure for CME and its<br />

administration, designating an entity responsible for CME and<br />

delineating its authority<br />

• Identify responsible individuals who will maintain continuity <strong>of</strong><br />

leadership<br />

3.2 Operate the business and management policies and procedures <strong>of</strong> its CME<br />

program (as they related to human resources, financial affairs, legal<br />

obligations, record keeping, faculty and facilities), so that its obligations<br />

and commitments are met.<br />

• Provide a budget for the overall CME program and its major<br />

components<br />

• Utilize competent faculty<br />

• Provider appropriate facilities for CME activities<br />

• Have mechanisms to record and, when authorized by the<br />

participating physician, to verify participation<br />

3.3 Present CME activities in compliance with the Pennsylvania Medical<br />

Society’s policies for disclosure and commercial support<br />

3.4 Present CME activities in compliance with the Pennsylvania Medical<br />

Society’s policies for enduring materials<br />

3.5 Present CME activities in compliance with the Pennsylvania Medical<br />

Society’s policies for Journal-Based CME<br />

3.6 Present CME activities in compliance with the Pennsylvania Medical<br />

Society’s policies for joint sponsorship<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 10


CME Committee Membership<br />

The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Committee is made up <strong>of</strong> pr<strong>of</strong>essionals who<br />

have insight into our continuing medical educational needs. The Associate Chief<br />

Medical Officer for Academic Affairs and Continuing Medical Education appoints<br />

members for a term <strong>of</strong> 2 or 3 years (staggered to allow for continuity).<br />

Reappointment is at the discretion <strong>of</strong> the CME Committee.<br />

The committee will consist <strong>of</strong> physicians from Community Practice representing<br />

State College and Wilkes-Barre areas, Manager, Office <strong>of</strong> Continuing Medical<br />

Education, Associate Chief Medical Officer for Academic Affairs, Director <strong>of</strong><br />

Academic Information, Director <strong>of</strong> Faculty Development, a Physician Assistant, a<br />

Nurse Practitioner, Continuing Nursing Education Coordinator, a system leader in<br />

Practice Improvement, and ACPE administrator. The committee is charged with<br />

providing oversight and direction for the CME activities sponsored by the health<br />

system for physicians, nurses, pharmacists and other healthcare pr<strong>of</strong>essionals.<br />

The committee objectives will include:<br />

1. Planning the overall scope and emphasis <strong>of</strong> the CME program; emphasizing<br />

needs assessment and outcomes measurement.<br />

2. Effectively manage CME to enhance the overall academic environment at<br />

<strong>Geisinger</strong> and in the community.<br />

3. Monitor the quality <strong>of</strong> the overall and individual programs.<br />

4. Maintain appropriate accreditation.<br />

The CME Committee will meet twice a year. Sessions will be devoted to short<br />

and long range planning including review <strong>of</strong> the policy and procedure manual<br />

and mission statement, reviewing needs assessments, analyzing program<br />

outcomes and providing feedback and evaluation <strong>of</strong> the CME planning and<br />

execution functions <strong>of</strong> the CME Office.<br />

The CME Committee will also be available to the CME Manager and the Associate<br />

Chief Medical Officer for Academic Affairs for consultation on an ongoing basis<br />

including course review. Each Associate Chief Medical Officer (ACMO) is<br />

appointed as an Ad Hoc Member. Programs with notable content or relevance<br />

are reviewed with the ACMO most closely tied to the activity.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 11


Executive Committee<br />

The Executive Committee <strong>of</strong> the CME Committee is made up <strong>of</strong> the Manager,<br />

Office <strong>of</strong> Continuing Medical Education, the Associate Chief Medical Officer <strong>of</strong><br />

Academic Affairs and one regular or Ad Hoc member <strong>of</strong> the CME Committee.<br />

The Executive Committee is charged with reviewing and approving CME activities<br />

available for the Fast Track process*. This Committee will meet on an as needed<br />

basis.<br />

*The Fast Track process is an approval process <strong>of</strong> any activity that follows a<br />

previously accredited and established format. All programs approved by this<br />

method will come before the full CME Committee at their next scheduled<br />

meeting.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 12


Grievance Process<br />

A. Each CME requester must have a process for taking disciplinary action<br />

against the CME Office and a process for adjucating complaints or<br />

grievance relevant to the <strong>of</strong>fice.<br />

B. The CME requester is encouraged to seek resolution <strong>of</strong> grievances relating<br />

to his activity. "Grievances" means any difference between the CME<br />

requester and the CME Office with respect to his/her CME Application for<br />

approval <strong>of</strong> an activity.<br />

C. The procedure is as follows:<br />

• CME requester with a grievance is urged to first discuss it with the CME<br />

Manager. Issues can best be resolved at this stage and every effort<br />

should be made to affect a mutually agreeable solution.<br />

• If, after discussion with the CME Manager, the grievance is not resolved<br />

to the satisfaction <strong>of</strong> the CME requester, the requester has the option to<br />

present the grievance in writing to the Associate Chief Medical Officer <strong>of</strong><br />

Academic Affairs and CME. In situations when the concern relates to<br />

the CME Manager, and the requester believes that it cannot be<br />

presented to the CME Manager, the requester may present the<br />

grievance directly to the Associate Chief Medical Officer <strong>of</strong> Academic<br />

Affairs and CME for guidance.<br />

• Upon failure to satisfactorily resolve the concern with the Associate<br />

Chief Medical Officer <strong>of</strong> Academic Affairs and CME, the requester may<br />

request that the concern be brought before the full CME Committee. At<br />

which time an ad hoc meeting <strong>of</strong> the full CME Committee, chaired by a<br />

member previously selected as the Chairman <strong>of</strong> the CME Committee<br />

Grievance Committee will investigate the concern(s) by appropriate<br />

methods and reach a decision by simple majority vote. The decision <strong>of</strong><br />

the CME Committee/Grievance Committee shall be reached within a<br />

reasonable time period, and be final and binding upon the parties and<br />

documented.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 13


Organization<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 14


CME Office Historical Perspective<br />

The Office <strong>of</strong> Continuing Medical Education was organized in 1973 as a branch <strong>of</strong><br />

the executive <strong>of</strong>fices. <strong>Geisinger</strong> received its initial accreditation from the<br />

Pennsylvania Medical Society to sponsor Category 1 programming in 1974 and<br />

has remained fully accredited until the merger in 1997.<br />

In 1975, the Office <strong>of</strong> Continuing Medical Education became an arm <strong>of</strong> the<br />

<strong>Geisinger</strong> Institute for Medical Education and Research.<br />

In 1983, with the reorganization <strong>of</strong> the <strong>Geisinger</strong> <strong>System</strong>, the Office <strong>of</strong><br />

Continuing Medical Education relocated to the <strong>Geisinger</strong> Clinic, the physician<br />

group practice.<br />

In 1993, with further refinements to the <strong>System</strong>, the Office <strong>of</strong> Continuing Medical<br />

Education fell within the Education Division and reported corporately to the<br />

Executive Associate Chief Medical Officer for Clinical Programs and Process<br />

Improvement and the Clinical Practice Committee.<br />

In 1997, the <strong>Geisinger</strong> Medical Center and the Penn State College <strong>of</strong> Medicine<br />

announced a merger and formed the Penn State <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>. While<br />

the Office <strong>of</strong> Continuing Medical Education remained at the <strong>Geisinger</strong> Medical<br />

Center, the Penn State College <strong>of</strong> Medicine became responsible for all its<br />

activities and the Office <strong>of</strong> CME reported directly to Associate Dean <strong>of</strong> Medical<br />

Education at the Penn State College <strong>of</strong> Medicine.<br />

In 1999, the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> and Penn State College <strong>of</strong> Medicine<br />

announced plans to unwind the merger effective June 30, 2000. Effective July 1,<br />

2000 the Office <strong>of</strong> Continuing Medical Education again fell within the Education<br />

Division and will report directly to the Chief Executive Officer <strong>of</strong> the <strong>Geisinger</strong><br />

<strong>Health</strong> <strong>System</strong>.<br />

In 2000, the Office <strong>of</strong> Continuing Medical Education returned to the <strong>Geisinger</strong><br />

<strong>Health</strong> <strong>System</strong> and became part <strong>of</strong> Academic Affairs which reports corporately to<br />

the Executive Vice President and Chief Medical Officer <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong><br />

<strong>System</strong>.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 15


Organizational Chart<br />

Organizational chart showing the relationship between the parent organization<br />

and the Continuing Medical Education Unit.<br />

<strong>Geisinger</strong> Foundation<br />

Glenn Steele, M.D., Ph.D.<br />

President and CEO<br />

Bruce Hamory, M.D.<br />

CMO<br />

Steven Pierdon, M.D.<br />

Community Practice<br />

Mark Selna, M.D.<br />

Clinical<br />

Effectiveness<br />

Michael Ryan, D.O.<br />

Pediatrics<br />

Linda Famiglio, M.D.<br />

ACMO<br />

Chair, CMEC<br />

William Strodel, M.D.<br />

Surgery<br />

Dennis Torretti, M.D.<br />

Medicine<br />

Joseph Bisordi, M.D.<br />

<strong>Geisinger</strong> Medical<br />

Center<br />

Sharon Hanley, RMP, CEP<br />

Manager, Office <strong>of</strong> Continuing<br />

Medical Education<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 16


Organizational Chart <strong>of</strong> the Internal Structure <strong>of</strong> the<br />

Continuing Medical Education Unit<br />

Executive Vice President,<br />

Chief Medical Officer<br />

Bruce Hamory, M.D.<br />

<strong>System</strong> Leadership Council<br />

IT Product Analyst<br />

.1 FTE<br />

Michael Seibert<br />

Information Technologist<br />

.2 FTE<br />

Jason Brent<br />

Vice President for Curriculum<br />

TBA<br />

Associate Chief Medical Officer<br />

for Academic Affairs and CME<br />

Linda Famiglio, M.D.<br />

Administrative Assistant<br />

June Leffler<br />

Accountant<br />

.2 FTE<br />

Yvonne Knight<br />

CME Committee/<br />

Pr<strong>of</strong>essional Development<br />

Marketing/PR<br />

Representative<br />

.1 FTE<br />

Cathryn Connolley<br />

PSNA<br />

Teri Bickert, RN<br />

ACPE<br />

Dean Parry, RPh.<br />

Grievance<br />

Committee<br />

Manager, Office <strong>of</strong> Continuing<br />

Medical Education<br />

Sharon Hanley<br />

Director <strong>of</strong><br />

Faculty Development<br />

Timothy McConnell,<br />

Ph.D.<br />

Continuing Medical<br />

Education Specialists<br />

Barbara Barrick – 1.0 FTE<br />

Lenore Knarr – 1.0 FTE<br />

Continuing Medical<br />

Education Specialist Assistant<br />

Andrea Ignaszewski – 1.0 FTE<br />

Continuing Medical<br />

Education Clerk<br />

Lorie Derrick<br />

– 1.0 FTE<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 17


Personnel Directory<br />

President and Chief Executive Officer<br />

Executive Vice President, Chief Medical Officer<br />

Dr. Glenn Steele, Jr.<br />

Foss Home, 16168<br />

Dr. Bruce Hamory<br />

Foss Home, 17092<br />

Associate Chief Medical Officer, Academic Affairs Dr. Linda Famiglio<br />

& Continuing Medical Education Hospital 4, 16114<br />

Director, Faculty Development<br />

Administrator, ACPE<br />

Manager, Office <strong>of</strong> Continuing Medical Education<br />

Continuing Medical Education Specialist<br />

Continuing Medical Education Specialist<br />

Continuing Medical Education Specialist Assistant<br />

Continuing Medical Education Clerk<br />

Continuing Medical Education Accountant<br />

Timothy McConnell, Ph.D.<br />

Hospital 4, 16114<br />

Dean Parry, RPh.<br />

Hospital 3, 16691<br />

Sharon Hanley<br />

Hospital 4, 16692<br />

Barbara Barrick<br />

Hospital 4, 49318<br />

Lenore Hanley<br />

Hospital 4, 59294<br />

Andrea Ignaszewski<br />

Hospital 4, 59571<br />

Lorie Derrick<br />

Hospital 4, 16007<br />

Yvonne Knight<br />

Weis Center, 54494<br />

Continuing Medical Education<br />

Jason Brent<br />

Information Tech Hospital 4, 49434<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 18


Job Descriptions<br />

Associate Chief Medical Officer<br />

Academic Affairs<br />

Position Description<br />

Title: Associate Chief Medical Officer, Academic Affairs: Continuing Medical<br />

Education<br />

General Responsibility:<br />

• Responsible for the quality, content and scientific integrity <strong>of</strong> all accredited<br />

continuing medical education programs sponsored by the <strong>Geisinger</strong> <strong>Health</strong><br />

<strong>System</strong><br />

• Responsible for maintaining accreditation<br />

Specific Responsibilities:<br />

• Chair the Continuing Medical Education Committee<br />

• Coordinate the planning and evaluation <strong>of</strong> accredited continuing medical<br />

education activities for physicians throughout the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />

• Establish and administer the policies and procedures <strong>of</strong> the CME Office<br />

• Assure compliance with the essentials <strong>of</strong> continuing medical education to<br />

maintain accreditation<br />

• Develop and maintain effective relationships with other educational<br />

organizations and accreditation bodies interested in continuing medical<br />

education<br />

• Member <strong>of</strong> the Senior Leadership Council, Central Region Operations<br />

Committee, and the Medical, Research and Academic Affairs<br />

Subcommittee <strong>of</strong> the Board <strong>of</strong> Directors<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 19


Director <strong>of</strong> Faculty Development<br />

Continuing Medical Education<br />

Position Description<br />

Department: Academic Affairs<br />

FLSA: Exempt<br />

Reports to: Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing<br />

Medical Education<br />

Purpose: To provide support and programs to meet the faculty development<br />

needs <strong>of</strong> clinical providers.<br />

Nature and Scope: Responsible for faculty development by organizing and<br />

promoting programs and other initiatives designed to enhance scholarly<br />

performance <strong>of</strong> the clinical faculty throughout the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>.<br />

Major duties and responsibilities:<br />

1. Continuing Medical Education<br />

• Create and provide CME programs related to faculty development<br />

topics.<br />

• <strong>System</strong> liaison for issues involving faculty development<br />

• Promote processes that assist in the promotion and appropriate credit<br />

for teaching efforts.<br />

• Serve as a resource for Activity Directors in the development <strong>of</strong> CME<br />

programs.<br />

2. Graduate Medical Education<br />

• Serve as a mentor and coach for residency programs<br />

• Provide expertise and guidance in research methods, process and<br />

procedure.<br />

• Provide lectures and workshops on educational theory and methods.<br />

3. Assist in grant writing opportunities and grant funding administration.<br />

4. Work with other system committees with a common mission <strong>of</strong> faculty<br />

performance and, ultimately, improved service.<br />

Duties 1,2,3 are considered essential.<br />

Skills and Abilities:<br />

Ability to organize and direct educational programs. Working knowledge <strong>of</strong><br />

learning theory. Computer skills including PowerPoint.<br />

Education and/or experience:<br />

Physician or educational pr<strong>of</strong>essional with a minimum <strong>of</strong> a master level degree is<br />

required.<br />

Working Conditions/Physical Demands:<br />

Work is performed in an <strong>of</strong>fice environment.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 20


ACPE Administrator<br />

Continuing Medical Education<br />

Director <strong>of</strong> Pharmacy Utilization Management<br />

Position Description<br />

Title: Director <strong>of</strong> Pharmacy Utilization Management<br />

FLSA Status: Exempt Region: NC - Danville<br />

Dept: <strong>System</strong> Therapeutics<br />

Job Summary:<br />

Under the direction <strong>of</strong> the <strong>System</strong> Therapeutics Leadership, the scope and breath<br />

<strong>of</strong> responsibility for the Director <strong>of</strong> Pharmacy Utilization Management (DPUM) will<br />

accept responsibility for the planning, development, implementation and<br />

supervision <strong>of</strong> comprehensive drug management programs for the <strong>Geisinger</strong><br />

<strong>Health</strong> <strong>System</strong>. This will include the provision <strong>of</strong> pharmaceutical care, staff<br />

development, data analysis and employment <strong>of</strong> pharmacoeconomics and<br />

pharmacoepidemiologic principles to the measurement <strong>of</strong> outcomes associated<br />

with such programs. The DPUM must possess excellent consultation,<br />

communication and interpersonal skills including, empathy and the ability to<br />

educate patients and providers. The DPUM must have the ability to work with<br />

others in a team-based environment and teach and reinforce communication<br />

skills and patient education skills. The DPUM should constantly seek to identify<br />

and take advantage <strong>of</strong> opportunities to improve the health and wellness <strong>of</strong> the<br />

patients served by the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> in conjunction with the overall<br />

goals and objectives <strong>of</strong> the <strong>System</strong>. Performs duties to provide the highest level<br />

<strong>of</strong> patient care and maximize patient satisfaction.<br />

Duties and Responsibilities:<br />

The Director <strong>of</strong> Pharmacy Utilization Management will demonstrate in more<br />

specific terms:<br />

• Utilization Management<br />

- Identify changes in utilization and costs occurring within a program<br />

or specialty.<br />

- Identify factors driving utilization and cost trends.<br />

- Identify therapeutic classes most cost-effective to target and<br />

identify appropriate outcomes for such classes.<br />

- Identify problematic drug classes.<br />

- Predict the effect <strong>of</strong> managed care benefit design changes on<br />

utilization.<br />

- Work in conjunction with the physician/administrative partner to<br />

develop programs to address identified issues.<br />

- Make recommendations for utilization <strong>of</strong> new biotechnologic entities<br />

introduced to the market.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 21


- Develop evidence-based, cost-effective protocols and drug<br />

therapies.<br />

- Work in conjunction with other pharmacy entities and physician<br />

providers to develop policies related to drug utilization.<br />

- Work in partnership with other hospital areas involved in outcomes<br />

management.<br />

- Develop and evaluate tools for data analysis, outcomes criteria to<br />

monitor established programs.<br />

- Collaborate with other system entities on disease management and<br />

ambulatory practice issues to establish a continuum <strong>of</strong> care.<br />

- Identify and implement protocols, which appropriately match<br />

therapy to patient's conditions (i.e. step therapy).<br />

• Staff Development<br />

- Provide direction and guidance to pharmacy personnel for the<br />

development and implementation <strong>of</strong> optimum standards <strong>of</strong><br />

pharmaceutical care.<br />

- Develop and oversee pharmacist staff development and<br />

competency programs.<br />

- Emphasize, support and develop the pharmacist provider as an<br />

integral part <strong>of</strong> the health care team.<br />

- Utilize technology to provide comprehensive, up-to-date and easily<br />

accessible education to all department members.<br />

- Coordinate education activities with other disciplines as needed.<br />

- Maintains relationships with the pharmaceutical industry to ensure<br />

appropriate product detailing and education.<br />

- ACPE administrator<br />

• Performance Parameters/Continuous Quality Improvement<br />

- Enhance the ability <strong>of</strong> the pharmacy staff to provide quality<br />

pharmaceutical care by establishing monitoring parameters and<br />

develop divisional standards for the skills and education necessary<br />

to meet system performance standards.<br />

- Deliver feedback on performance; develop plans to address issues.<br />

- Participate on institutional quality outcomes committees.<br />

- Integrate data links to provide feedback on physician and<br />

pharmacist performance.<br />

- Develop outcomes-oriented, continuous improvement standards for<br />

performance measurement.<br />

• Financial Performance<br />

- Provide data analysis and program suggestions that will facilitate<br />

the ability <strong>of</strong> the system to achieve it’s goals related to<br />

pharmaceutical budget management and system performance.<br />

- Develop methodologies to track and project changes in<br />

pharmaceutical performance and analyze deviations from budget<br />

projections.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 22


• Employee Management<br />

- Motivate, energize, direct and support the staff in the provision <strong>of</strong><br />

pharmaceutical care.<br />

- Provides overall operational management <strong>of</strong> the Drug Information<br />

Office.<br />

• Patient/Customer Satisfaction<br />

- Implements standards, measures performance and takes action to<br />

promote a customer service oriented culture.<br />

• Student/Intern Educational Programs<br />

- Coordinates the development and implementation <strong>of</strong> educational<br />

programs that balance both the needs <strong>of</strong> the students and the<br />

<strong>System</strong> Therapeutics staff.<br />

- Develops and facilitates the relationship between schools <strong>of</strong><br />

pharmacy and the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>.<br />

- Oversees the staff involvement in the preceptorship <strong>of</strong> the<br />

student/intern education programs<br />

• Performs other duties as required or assigned by emergency or other<br />

operational reasons for which the employee is qualified to perform.<br />

Education:<br />

Requires a Bachelor <strong>of</strong> Science degree in pharmacy from an accredited college<br />

and current licensure or eligibility for licensure by the Pennsylvania State<br />

Board <strong>of</strong> Pharmacy.<br />

Experience:<br />

Requires at least five years <strong>of</strong> experience as a pharmacist, including at least<br />

three years <strong>of</strong> experience in a clinical practice setting and at least three years<br />

in a project management role. Effective communication, computer based analysis<br />

and coordination skills are necessary.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 23


Manager<br />

Office <strong>of</strong> Continuing Medical Education<br />

Position Description<br />

JOB SUMMARY:<br />

Designs, implements, markets and evaluates continuing medical education<br />

programs in accordance with accreditation standards. Ensures that<br />

continuing education needs are met through analysis <strong>of</strong> potential programs<br />

and target audiences/disciplines. Manages all aspects <strong>of</strong> continuing medical<br />

education programs including marketing, registration, financial and<br />

program record keeping and travel arrangements. Responsible for the<br />

efficient management <strong>of</strong> the Continuing Medical Education <strong>of</strong>fice.<br />

Performs duties to support the goals and objectives <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong><br />

<strong>System</strong> in its efforts to provide quality patient care and patient satisfaction.<br />

Reports to the Associate Chief Medical Officer, Academic Affairs.<br />

MAJOR DUTIES AND RESPONSIBILITIES:<br />

*1. Program Planning: Develop, analyze, approve and market 1500<br />

programs that require substantial travel. Ensures programs are in<br />

compliance with accreditation standards; prepares analysis <strong>of</strong> potential<br />

program success; determines financial feasibility and ProForma;<br />

determines target audience and discipline; determines most appropriate<br />

advertising vehicles; prepares budgets; schedules facilities and equipment;<br />

prepares course materials; tabulates evaluations; maintains master files;<br />

and coordinates schedules and transportation as necessary.<br />

*2. Program Advertising: Designs brochure formats; coordinates mailing<br />

schedules; orders necessary supplies; prepares and submits copy for all<br />

advertisements in journals and news releases; carries out multiple studies<br />

<strong>of</strong> impact <strong>of</strong> alternative marketing and advertising styles; prepares and<br />

monitors budgets.<br />

*3. Program registrations: Maintains and confirms registration forms;<br />

prepares credit verifications; acts as registrar; prepares program materials;<br />

coordinate schedules; coordinates the completion <strong>of</strong> appropriate forms.<br />

*4. Record Keeping: Ensures that all necessary records are maintained and<br />

retained appropriately. Prepares application forms for accreditation to<br />

various societies/organizations for each program; collects and summarizes<br />

evaluation forms; maintains databases; arranges for pharmaceutical<br />

support for various programs.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 24


*5. Fiscal Responsibility: Responsible for developing and managing a $1<br />

million annual departmental budget, as well as, provide leadership and<br />

accountability for the development and integration <strong>of</strong> short and long-term<br />

operational planning. Also, assigns account numbers; deposits money into<br />

appropriate accounts; approves payments <strong>of</strong> invoices and other expenses;<br />

prepares contracts for jointly sponsored and accredited continuing<br />

education programs; and prepares and monitors program budgets.<br />

*6. Off-site Meetings: Negotiates and contracts with airlines/hotels for <strong>of</strong>f<br />

site meeting transportation and facilities; maintains master accounts;<br />

arranges for registrants arrivals and departures; attends all meetings to<br />

handle registration and assure quality <strong>of</strong> service. Independent decision<br />

making at <strong>of</strong>f-site locations for immediate problem solving.<br />

*7. Manages Daily Operations: Prepares quarterly and annual reports;<br />

oversees mailings, correspondence and filing; ensures special<br />

arrangements as necessary; tracks teaching time <strong>of</strong> <strong>Geisinger</strong> <strong>Health</strong><br />

<strong>System</strong> personnel; prepares annual calendar <strong>of</strong> events and internal<br />

schedule <strong>of</strong> deadlines; conducts yearly studies <strong>of</strong> demographic<br />

characteristics <strong>of</strong> attendees and potential attendees; develop and maintain<br />

the CME <strong>Policy</strong> and Procedure Manual to meet all regulatory agency<br />

requirements and also assure compliance with the essentials <strong>of</strong> CME to<br />

maintain accreditation ; solicits various pharmaceutical companies for<br />

support; arranges for <strong>Geisinger</strong> staff to speak at area hospitals and county<br />

medical societies. Manages the CME Website and CME Calendar on the<br />

<strong>Geisinger</strong> Infoweb. Responsible for the selection, growth and development<br />

<strong>of</strong> the CME staff to ensure adherence accreditation and service standards.<br />

Conduct weekly QI <strong>of</strong> the <strong>of</strong>fice to meet all applicable regulatory<br />

standards, as well as, staff meetings.<br />

*8. ATLS Coordinator: Arranges five courses per year; prepares<br />

applications to conduct courses; makes all necessary arrangements and<br />

prepares all materials; and processes necessary paperwork.<br />

*9. PALS, FCCS, BLS and ACLS Co-Coordinator: Oversees 40 courses per<br />

year, maintains all course materials, finances and makes all necessary<br />

arrangements.<br />

*10. GWV CPSL Planner: Arranges weekly lectures, invite speakers, print<br />

posters, maintain schedules, send reminders, prepare handouts and make<br />

all necessary arrangements for meeting room, food and audiovisuals.<br />

Develop and maintain pr<strong>of</strong>essional cme contacts at other hospitals that<br />

promote GHS physician speakers at their institutions.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 25


*11. CME Committee Secretary: Serves on the Continuing Medical<br />

Education Committee, arranges two meetings per year, distributes all<br />

course materials to be discussed/approved and records the minutes.<br />

*12. Nursing Education Planning Committee: Member <strong>of</strong> the nursing<br />

education planning committee that meets twice a year to plan future<br />

programming. Responsible for room and/or hotel scheduling, brochure<br />

design and tracking <strong>of</strong> trauma credits.<br />

*13. Room Scheduling: Currently oversees five meeting rooms within the<br />

Medical Center. Responsible for scheduling, AV equipment and<br />

maintenance.<br />

*14. New Physician Orientation Committee: Serves on the NPO<br />

Committee, arranges two meetings per year for new physicians, prepares<br />

the schedule, invites the faculty and new physicians, arranges for their<br />

overnight accommodations, plans social activities, helps conduct the day<br />

and a half day meeting and makes all other necessary arrangements.<br />

*15 Data Manager: Responsible to control and supervise specific data and<br />

to authorize access by users.<br />

*16. Attend the Pennsylvania Medical Society and the Alliance for<br />

Continuing Medical Education Meetings and other appropriate continuing<br />

education programs.<br />

17. Performs duties as required or assigned by emergency or other<br />

operational reasons for which the employee is qualified to perform.<br />

*Denotes essential job duties.<br />

SKILLS AND ABILITIES:<br />

Requires proven ability to work effectively with, through and for a variety<br />

<strong>of</strong> people at all levels within and external to the organization. Requires selfmotivation<br />

and leadership skills.<br />

Requires good organizational skills and attention to detail; basic computer<br />

skill, including spreadsheet and word processing; mathematical ability and<br />

basic financial skills and ability to maintain budgets.<br />

EDUCATION AND/OR EXPERIENCE:<br />

High school diploma with a commercial or business administration<br />

concentration or equivalent post-secondary education or experience<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 26


equired. Masters level preferred.<br />

BS/BA required or at least 15 years experience in a CME Office with<br />

accreditation knowledge, project management, supervisory management,<br />

team processes and administrative experience.<br />

WORKING CONDITIONS/PHYSICAL DEMANDS:<br />

Work is typically performed in an <strong>of</strong>fice environment.<br />

The specific statements shown in each section <strong>of</strong> this description are not<br />

intended to be all-inclusive. They represent typical elements considered<br />

necessary to successfully perform the job.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 27


Continuing Medical Education Specialist<br />

Continuing Medical Education<br />

Position Description<br />

JOB SUMMARY:<br />

Provides clerical and administrative support for the Continuing Medical<br />

Education <strong>of</strong>fice. Supports the daily operational functions <strong>of</strong> the Continuing<br />

Medical Education <strong>of</strong>fice in a pr<strong>of</strong>essional and efficient manner. Responsible<br />

for a variety <strong>of</strong> clerical and administrative activities including general <strong>of</strong>fice<br />

support, financial and program record keeping, activity registrations,<br />

managing nursing programs, and handling all the pharmaceutical support<br />

paperwork.<br />

Reports to the Manager, Continuing Medical Education.<br />

Performs duties to support the goals and objectives <strong>of</strong> the <strong>Geisinger</strong> <strong>Health</strong><br />

<strong>System</strong> in its efforts to provide quality patient care and patient satisfaction.<br />

MAJOR DUTIES AND RESPONSIBILITIES:<br />

*1. Provides support for financial processes and transactions, including<br />

maintaining CME accounts; processing credit cards; recording check and<br />

cash deposits, uploads to the general ledger, invoicing, intercompany billing<br />

and maintaining computerized income and expense reports.<br />

*2. Handles administrative functions and logistical details for educational<br />

activities, which may involve maintaining mailing lists; sending out program<br />

information; tabulating responses; generating confirmation letters; preparing<br />

and distributing program materials; maintaining all required forms and<br />

processing necessary evaluations and reports.<br />

*3. Maintains and confirms all registration forms and depositing <strong>of</strong> all fees.<br />

*4. Responsible for maintaining and updating cme transcripts on the<br />

Infoweb.<br />

*5. Responsible for all on-line pharmaceutical grant applications and<br />

disbursement <strong>of</strong> funds.<br />

*6. Responsible for special projects, grant awards and administrative<br />

functions <strong>of</strong> PALS, ACLS, ATLS and BLS Courses.<br />

*7. Provides support for maintaining the CME calendar and CME webpage<br />

on the <strong>Geisinger</strong> Infoweb, as well as, all CME databases.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 28


*8. Responsible for maintaining and scheduling the Clinical Skills Lab.<br />

*9. Maintains all pharmaceutical grant records to assure all paperwork is<br />

received, check deposited and all bills paid.<br />

*10. Ensures nursing programs are in compliance with accreditation<br />

standards, provides Nursing Program support including serving as registrar<br />

and hostess for meetings; preparing and distributing conference materials;<br />

distributing and collecting evaluations; preparing meeting room; maintains<br />

attendee list; operating audio-visual equipment as needed; working with<br />

hotel personnel to coordinate facility set-up and services; and assuring that<br />

the needs <strong>of</strong> registrants are met.<br />

*11. Assists with scheduling <strong>of</strong> five meeting rooms and works with Learning<br />

Resources for "bridge" hook-up for meetings.<br />

*12. Oversees preparation <strong>of</strong> all conference materials.<br />

*13 Attends the annual Pennsylvania Medical Society meeting and<br />

appropriate continuing education programs.<br />

*14. Provides general clerical assistance, including: triaging phone calls,<br />

providing assistance and resolving issues when appropriate; distributing<br />

mail; generating correspondence; maintaining appropriate files and records<br />

for programs; and maintaining schedules for meeting rooms.<br />

*15. Performs duties as required or assigned by emergency or other<br />

operational reasons for which the employee is qualified to perform.<br />

*Denotes essential job duties.<br />

SKILLS AND ABILITIES:<br />

Requires proven ability to work effectively with, through, and for a variety <strong>of</strong><br />

people at all levels within and external to the organization.<br />

Requires good organizational skills and attention to detail; advanced<br />

computer skills, including spreadsheet and word processing; mathematical<br />

ability; and experience or knowledge <strong>of</strong> basic financial record keeping.<br />

EDUCATION AND/OR EXPERIENCE:<br />

Requires a high school education with a commercial or business<br />

administration concentration or equivalent post-secondary education or<br />

experience. B.S. preferred<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 29


Minimum one-year <strong>of</strong> administrative experience with CME Accreditation<br />

Documentation.<br />

WORKING CONDITIONS/PHYSICAL DEMANDS:<br />

Work is typically performed in an <strong>of</strong>fice environment.<br />

The specific statements shown in each section <strong>of</strong> this description are not<br />

intended to be all-inclusive. They represent typical elements considered<br />

necessary to successfully perform the job.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 30


Continuing Medical Education Specialist Assistant<br />

Continuing Medical Education<br />

Position Description<br />

JOB SUMMARY:<br />

Responsible for front line clerical support for the department. Coordinates<br />

and prepares activities in an efficient and effective manner for the<br />

department.<br />

Directly accountable to the Manager.<br />

MAJOR DUTIES AND RESPONSIBILITIES:<br />

A. Accreditation and CME Credentialing<br />

• Oversees and maintains up-to-date filing system <strong>of</strong> all CME activities<br />

• Receives communications concerning CME transcripts and prepares<br />

transcripts from Peopleware on request<br />

• Tabulates and creates summary reports for CME activities<br />

evaluations and maintains confidentiality<br />

• Monitors evaluations for commercial bias and inappropriate<br />

promotion or marketing <strong>of</strong> any pharmaceuticals<br />

• Prepares and distributes educational/registration conference<br />

materials using Peopleware s<strong>of</strong>tware<br />

• Monitors completeness <strong>of</strong> recurring meeting credit materials and<br />

communicates documentation deficiencies to activity directors and<br />

CME committee<br />

• Attend the annual Pennsylvania Medical Society, CME Associates<br />

meetings and any other applicable meetings.<br />

B. CME Activity Support Functions<br />

• Responsible for the administrative functions <strong>of</strong> all PALS, ACLS & BLS<br />

Courses<br />

• Develops, validates, and prepares all contact mailings for the<br />

physician liaison program<br />

• Types and distributes all first class flyers for the physician liaison<br />

activities<br />

• Oversees the answering <strong>of</strong> room scheduling phones<br />

• Responsible for scheduling <strong>of</strong> five meeting rooms<br />

• Maintains room scheduling recurring events<br />

• Types and distributes special project mailings<br />

• Tracks invoices in program, specific budget worksheets<br />

• Serve as registrar or “hostess” for activities as needed<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 31


C. Office Operations<br />

• Responsible for organizing and ordering educational supplies<br />

• Develops and implements all mass mailings for CME brochures<br />

• Oversees the distribution <strong>of</strong> departmental mail<br />

• Oversees all photocopying responsibilities<br />

• Maintains and orders departmental supplies<br />

• Assists in answering all internal and external calls to the<br />

department.<br />

• Properly triages the calls and directs the call to the appropriate<br />

people<br />

• Responsible to auto attendant messages management<br />

• Performs other duties as assigned<br />

SKILLS AND ABILITIES:<br />

Demonstrates advanced skills in CME Accreditation Documentation and<br />

general <strong>of</strong>fice support. Performs duties to provide highest level <strong>of</strong> support<br />

for and during CME activities.<br />

Demonstrate competence in written, oral and electronic communication<br />

skills<br />

(interpersonal/communication and technological effectiveness<br />

competencies).<br />

Demonstrate ability to work independently, set priorities, multi-task and<br />

help provide problem resolution.<br />

EDUCATION AND/OR EXPERIENCE:<br />

Requires a high school diploma or equivalent required. AS Preferred<br />

Minimum one-year education <strong>of</strong>fice support experience required.<br />

Demonstrate customer service to all health care providers and colleagues.<br />

WORKING CONDITIONS/PHYSICAL DEMANDS:<br />

Work is typically performed in an <strong>of</strong>fice environment.<br />

The specific statements shown in each section <strong>of</strong> this description are not<br />

intended to be all-inclusive. They represent typical elements considered<br />

necessary to successfully perform the job.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 32


Clerical Assistant<br />

Continuing Medical Education<br />

Position Description<br />

JOB SUMMARY:<br />

Responsible for providing clerical support to the department. Ensures<br />

clerical<br />

efficiency and organization to the department.<br />

Directly accountable to the Manager.<br />

MAJOR DUTIES AND RESPONSIBILITIES:<br />

1. Performs basic <strong>of</strong>fice functions such as filing, photocopying, mail sorting<br />

and distribution, data entry, and word processing.<br />

2. Responsible for <strong>of</strong>fice reception duties such as answering telephone,<br />

message taking and appropriate referral <strong>of</strong> calls.<br />

3. Responsible for preparing all first class mailings for program marketing.<br />

4. Will be required to assist with room scheduling and assignments.<br />

5. Will be required to assist with maintaining mailing lists.<br />

SKILLS AND ABILITIES:<br />

Demonstrate basic skills in general <strong>of</strong>fice support such as preparing routine<br />

correspondence, scheduling, data entry and word processing.<br />

Demonstrate competence in written, oral and electronic communication<br />

skills<br />

(interpersonal/communication and technological effectiveness<br />

competencies).<br />

Demonstrate ability to work independently.<br />

EDUCATION AND/OR EXPERIENCE:<br />

High School diploma or equivalent required.<br />

Minimum 6 months to one-year <strong>of</strong>fice support experience required.<br />

WORKING CONDITIONS/PHYSICAL DEMANDS:<br />

Work is typically performed in an <strong>of</strong>fice environment.<br />

The specific statements shown in each section <strong>of</strong> this description are not<br />

intended to be all-inclusive. They represent typical elements considered<br />

necessary to successfully perform the job.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 33


Responsibilities Of The CME Office<br />

1. Planning Functions (with Activity Directors)<br />

a. Compliance with accreditation standards, with direct oversight <strong>of</strong><br />

the quality, content and scientific integrity <strong>of</strong> all CME activities<br />

b. Analysis <strong>of</strong> activity expectations and projected outcomes<br />

c. Maintain control <strong>of</strong> funds<br />

d. Define target audience(s) and disciplines<br />

e. Advertising vehicles<br />

2. Brochure Production and Mailing/Advertising<br />

a. Brochure design and format (final pro<strong>of</strong>-reading and approval<br />

responsibility <strong>of</strong> the program director)<br />

b. Procures mailing labels in proper format for the job<br />

c. Assigns dates when materials are due and scheduled mail dates<br />

d. Coordinates work times with mailroom and print shop<br />

e. Orders paper stock as needed<br />

f. Types all ads for journals and submits as needed (final pro<strong>of</strong>reading<br />

and approval responsibility <strong>of</strong> the Activity Director)<br />

3. Program Functions<br />

a. Arranges for c<strong>of</strong>fee breaks, luncheons and other special functions<br />

b. Schedules all rooms<br />

c. Notifies housekeeping and others as needed<br />

d. Arranges for A.V. Personnel<br />

e. Requests necessary audio-visual equipment<br />

f. Serve as hostess to increase the happiness index and to meet<br />

peoples' needs<br />

g. Collects syllabus materials, collates in proper order, sends to print<br />

shop and has ready by program date<br />

h. Collects evaluation forms and tabulates data<br />

i. Maintains master file for each activity<br />

j. Sends activity director reminders <strong>of</strong> their deadlines<br />

4. Registration Functions<br />

a. Receives registration forms and enters in computer<br />

b. Prepares list <strong>of</strong> registrants<br />

c. Concurrently coordinates registrants with hotel for <strong>of</strong>f-site<br />

programs<br />

d. Prepares name tags<br />

e. Prepares credit verification forms and receipts<br />

f. Sends confirmation letters<br />

g. Acts as registrar day <strong>of</strong> the meeting<br />

h. Provides syllabus/notebooks/paper/pens<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 34


i. Has internal people sign in on appropriate form<br />

j. Has faculty sign faculty disclosure forms<br />

5. Maintenance <strong>of</strong> Records<br />

a. Types, collects and summarizes evaluation forms for activity and<br />

activity directors<br />

b. Types application forms for accreditation to various<br />

societies/organizations for each activity<br />

c. Retains list <strong>of</strong> attendees to verify their attendance<br />

d. Maintains mailing lists<br />

6. Fiscal Functions<br />

a. Assigns activity account numbers<br />

b. Receives all monies related to the activity<br />

c. Records and deposits money into proper accounts with accountant<br />

d. Pays all bills out <strong>of</strong> proper accounts<br />

e. Prepares monthly transfer sheets for employee attendance<br />

f. Arranges for checks for travel, honoraria and other expenses<br />

g. Reviews master accounts with hotels<br />

h. Deposits all checks from drug/instrument companies<br />

i. Assure compliance with Standards for Commercial Support<br />

7. Hotel Negotiations<br />

a. Makes all contacts with hotels for <strong>of</strong>f-site meetings and all<br />

arrangements are made for the meeting by the CME Office<br />

b. Determines for brochure production the reservation form and hotel<br />

information what will be included<br />

c. Checks and cross-checks registration and room reservation lists<br />

d. Opens and maintains master account to maintain fiscal<br />

responsibility. Only the CME Manager can sign for items or give<br />

approval for changes to the master account.<br />

e. Responsible for signing agreements/contracts with hotels<br />

f. CME Manager attends all meetings (expenses are built into the<br />

budget)<br />

g. CME Manager handles the registration desk and see that quality <strong>of</strong><br />

services at hotel are appropriate<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 35


Roles and Responsibilities <strong>of</strong> CME Activity Director<br />

Strategy:<br />

• Meet with the Associate Chief Medical Officer for Academic Affairs and/or<br />

the CME Manager at least six months prior to developing a CME Activity.<br />

A conference call or site visit for Activity Directors not on the Danville<br />

Campus can be arranged.<br />

• Understand the Pennsylvania Medical Society, ACPE, PSNA, AAPA, and<br />

AAFP essentials and standards for commercial support.<br />

• Review needs assessment and documentation, propose goals and<br />

objectives, propose activity content, target audience, speakers and plan<br />

outcome measures.<br />

• Participate in a financial feasibility study and course feasibility study with<br />

the CME Office.<br />

• If approved, help determine course date by advising on competition, and<br />

the likes and dislikes <strong>of</strong> the target audience.<br />

• Deadlines are important to assure that your program will be successful. If<br />

prescribed dates are not met, the CME Office has the right to cancel the<br />

activity.<br />

• Commercial Funding: The FDA requires that the CME Office must handle<br />

all funds for your activities.<br />

• Discuss and develop outcome measures with the CME Office.<br />

Operations:<br />

• Contact speakers for commitment <strong>of</strong> time and topic: copy to be sent to<br />

the CME Office for documentation. Be aware <strong>of</strong> any conflict <strong>of</strong><br />

interest/disclosure issues for each speaker. CV’s are required for all<br />

outside speakers.<br />

• Assist in obtaining commercial support as required from financial feasibility<br />

study for outside speakers, internal speakers and extras. Provide copy <strong>of</strong><br />

all correspondence for activity file.<br />

• Provide content for the brochure four months prior to your activities.<br />

• Assist with procuring mailing lists that the CME Office may not have on<br />

file.<br />

• Coordinate syllabus production with speakers and provide it three weeks<br />

prior to your activity. If deadline is not met, you will be responsible to<br />

provide your own handouts. Handouts will be reviewed for<br />

appropriateness.<br />

• Monitor quality and scientific integrity <strong>of</strong> each activity and ensure proper<br />

disclosure.<br />

• Develop evaluation tools with CME Office. Feedback from your activity will<br />

come to you, the Activity Director as well as the entire faculty.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 36


Checklist for each program:<br />

Strategic Planning<br />

- Handbook provided<br />

Meeting details<br />

- Application<br />

(needs assessment and objective)<br />

- Printing<br />

- Commercial Support<br />

Budgets<br />

LMF/TM<br />

SKH<br />

SKH/LMF<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 37


<strong>Policy</strong> for Non-Compliance with CME Requirements<br />

The GHS CME Committee has established the following policy and procedures for<br />

activities that do not comply with the CME <strong>Policy</strong>.<br />

Definitions<br />

Accredited Provider – the institution or organization accredited by the ACCME<br />

or a State Medical Society to award Category 1 credit to a continuing medical<br />

education activity. In this case the Pennsylvania Medical Society is the<br />

Accredited Provider.<br />

Activity Director – the activity director must take responsibility for his/her CME<br />

activity and must adhere to all FDA and AMA regulations.<br />

Procedure<br />

1. All current and potential Activity Directors are provided access to the<br />

CME Committee’s Policies. In addition, all new and potential Activity<br />

Directors are required to meet with CME staff to review the process for<br />

applying for and awarding AMA PRA Category 1 Credit for an<br />

educational activity.<br />

2. If at any time following the approval <strong>of</strong> an award <strong>of</strong> AMA PRA Category<br />

1 Credit and prior to the educational activity, an Activity Director<br />

refuses to adhere to CME policies and procedures, the CME staff<br />

should report this to the CME Committee members immediately and<br />

provide them with a mechanism to vote on whether or not to reverse<br />

the award <strong>of</strong> AMA PRA Category 1 Credit.<br />

3. If the Activity Director fails to provide any required documentation to<br />

the CME Office within 90 days <strong>of</strong> the educational activity, staff will<br />

follow-up with a request in writing from the CME Committee. This<br />

letter will advise the Activity Director that the CME Committee will not<br />

go forward with any future applications for Category 1 credit until all<br />

documentation from prior programs is submitted and this will affect all<br />

other activities.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 38


4. If after feedback and guidance from the CME Executive Committee, an<br />

Activity Director fails to meet for a third time in an accreditation year,<br />

responsibilities as delineated in the "Responsibilities <strong>of</strong> the Activity<br />

Director" policy , the activity will not be eligible for the fast-track<br />

approval process. The CME Executive Committee will report the noncompliance<br />

to the CME Committee at their next meeting. The CME<br />

Committee will then decide on an appropriate course <strong>of</strong> action.<br />

Possible actions may include, but are not limited to:<br />

a. Assess additional management and administrative fees over a<br />

specified period <strong>of</strong> time (i.e. 1 year) or until the Activity Director<br />

successfully submits all required documentation for a specific<br />

number <strong>of</strong> activities.<br />

b. Denial <strong>of</strong> all future requests for AMA PRA Category 1 Credit.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 39


Roles and Responsibilities <strong>of</strong> the CME Associate<br />

Strategy:<br />

• Meet with the CME Office staff at least twice a year to discuss CME<br />

processes.<br />

• Review needs assessment and documentation.<br />

• Deadlines are important to assure that meetings will be recorded and<br />

credit issued in a timely manner.<br />

• Commercial Funding: The FDA requires that the CME Office must handle<br />

all funds for guest speakers.<br />

Operations:<br />

• Contact speakers for commitment <strong>of</strong> time and topic: copy to be sent to<br />

the CME Office for documentation. Be aware <strong>of</strong> any conflict <strong>of</strong><br />

interest/disclosure issues for each speaker. CV’s and disclosure forms are<br />

required for all outside speakers. If payment is required, a W-9 form is<br />

necessary.<br />

• Coordinate syllabus production with speakers and provide it three weeks<br />

prior to your program. If deadline is not met, you will be responsible to<br />

provide your own department’s and/or speaker handouts.<br />

• Develop evaluation tools with CME Office. It is your responsibility to send<br />

the information to the CME Office.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 40


Role Description <strong>of</strong> the CMEC Member<br />

Responsibilities:<br />

• Engage in planning the overall scope and emphasis <strong>of</strong> the CME activity.<br />

• Monitor the quality <strong>of</strong> the overall activity through CMEC meetings.<br />

• Monitor the quality <strong>of</strong> individual activities including grand rounds or<br />

full/half day activities whenever attending these events (specific<br />

evaluation form).<br />

• Review online courses as assigned.<br />

• Facilitate self-directed projects as requested.<br />

• Attend two meetings/year for a two-year term.<br />

Benefits:<br />

• All GHS sponsored CME activities will be tuition free during the term <strong>of</strong><br />

their membership.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 41


Essential 2<br />

Educational Planning<br />

and Evaluation<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 42


Introduction to Educational Planning and Evaluation<br />

Educational Planning<br />

Planning is a vital component to any type <strong>of</strong> education that is being created.<br />

Before delivering the actual instruction, there are steps that should be followed<br />

to ensure that the instruction is <strong>of</strong> the highest quality and instructionally sound.<br />

Instructional Design<br />

Instructional design is a process that works towards a defined educational goal.<br />

This process defines what will be learned, plans how the learning will occur, and<br />

ensures that objectives will be met.<br />

The instructional design model that is utilized is the ADDIE model (see figure<br />

below). This is a generic instructional design model that allows an organized<br />

method <strong>of</strong> preparing and delivering instruction.<br />

Analysis<br />

Design<br />

Development<br />

Implementation<br />

Evaluation<br />

The analysis phase involves the majority <strong>of</strong> the planning. During this phase, the<br />

need for instruction will be identified as well determining the task, content and<br />

goal.<br />

The design and development phases go hand in hand. Often these phases take<br />

place simultaneously. Instructional strategies are identified and the actual<br />

instructional materials are created.<br />

The implementation phase is the actual delivery <strong>of</strong> the instruction followed<br />

immediately by the evaluation phase. The evaluation phase is critical to find out<br />

the impact <strong>of</strong> the instruction on the audience.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 43


Procedure for Commencement <strong>of</strong> Activity Development<br />

Before any <strong>of</strong> these phases can commence, the first step is to disclose your<br />

intent to develop a CME activity to the CME Office. You can do this in several<br />

ways.<br />

1. You can complete the “Intent to Develop a CME Credited Course Form.”<br />

This form can be found on the CME web page or obtained from the CME<br />

Office. It can be submitted through inter<strong>of</strong>fice mail to 13-50 or faxed to<br />

(570)271-5850.<br />

2. The information on the form can also be submitted to the CME Office via<br />

email at cme@geisinger.edu<br />

3. Simply stated verbally to the CME staff by calling (570)271-6692.<br />

Once the CME staff is aware <strong>of</strong> the activity director’s intent to develop an<br />

activity, the staff will work with him/her to complete an application for credit and<br />

proceed through the other necessary steps <strong>of</strong> planning and development.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 44


Intent to Develop a CME Credited Activity<br />

I would like to develop an activity on____________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

CME Strategic Goal(s):<br />

Does this activity:<br />

support our pr<strong>of</strong>essionals’ development?<br />

enhance relationships in our system, region, and nation?<br />

enhance our clinical or academic reputation?<br />

Type <strong>of</strong> mailing lists: _______________________________________________<br />

_________________________________________________________________<br />

I would like the activity to be:<br />

Online<br />

½ day<br />

Full day<br />

Other __________________________<br />

I think the activity director should be:<br />

Me __________________________<br />

Other __________________________<br />

Date I would like to do this _______________________________<br />

Please contact me at __________________ or ___________________________<br />

phone<br />

email<br />

Please return this form to the CME Office by mailing to internal zip<br />

13-50, faxing it to (570)271-5850 or emailing it to CME@geisinger.edu.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 45


Definition <strong>of</strong> CME Category 1<br />

Category 1 Credit<br />

Accredited Sponsorship<br />

A continuing medical education activity sponsored or jointly sponsored by an<br />

organization accredited for continuing medical education by the state medical<br />

associations or by the Accreditation Council for Continuing Medical Education<br />

(ACCME), and designated as Category 1 education by that organization.<br />

The activities designated for credit must comply with the Essentials <strong>of</strong> Continuing<br />

Medical Education.<br />

Definition <strong>of</strong> CME Category 2<br />

Category 2 Credit<br />

All Other Categories<br />

Activities that do not meet all <strong>of</strong> the Essentials for Category I but conform to the<br />

definition <strong>of</strong> continuing medical education: teaching; self-instruction – such as<br />

videotapes, audiotapes, etc., programmed medical educational materials,<br />

teaching devices such as computers and medical publications; consultation;<br />

patient care review; and self-assessment examination.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 46


Needs Assessment<br />

Definition<br />

In CME, needs assessment can be defined as: an interactive, continuous process,<br />

using multiple information sources and data collection techniques, to identify<br />

needs as a basis for planning educational activities.<br />

Educational needs refer to any knowledge, skill or attitude that physicians,<br />

pharmacists, nurses and other allied health pr<strong>of</strong>essionals want to (or should)<br />

acquire, develop or reinforce.<br />

The purpose <strong>of</strong> needs assessment in CME is to identify topics and problems for<br />

which CME activities can be developed that also fulfill two other criteria: 1)<br />

learners will be likely to participate in the activities and 2) the activities have the<br />

potential <strong>of</strong> improving health care.<br />

The needs assessment should document the processes used to identify CME<br />

needs, including data sources which go beyond the sponsor’s own perception <strong>of</strong><br />

needs, as well as, state the overall needs identified by the above processes and<br />

indicate how this assessment is used in planning educational activities.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 47


Establishing Needs Assessment<br />

Information Flow for Analysis <strong>of</strong> Needs<br />

Departmental Committees<br />

CME Committee<br />

Conversations with Staff<br />

Staff Consultation<br />

Staff Questionnaires<br />

Needs Analysis<br />

Advances in Medical Knowledge<br />

Staff Interviews<br />

Audit <strong>System</strong>s<br />

Patient Records<br />

House Staff Rounds<br />

Speaker’s Suggestions<br />

Laboratory, X-Ray and Special Procedures<br />

Source: from Bergin, JJ and GC Holmes, Continuing Medical Education in the Community Hospital. Port Washington, NY.<br />

Romaine Pierson Publishers, 1979. Reprinted with permission.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 48


Needs Assessment<br />

The CME Office conducts a formal "learner perception style" needs assessment in<br />

May or June <strong>of</strong> each year. By surveying the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> and<br />

regional physicians, we obtain information regarding CME topics, formats, dates,<br />

etc.<br />

Every evaluation form has areas for learners to identify CME topics or formats<br />

they would like to see used in future programming.<br />

The Chair <strong>of</strong> the Quality Improvement Committee is a member <strong>of</strong> the Continuing<br />

Medical Education Committee. Data from and problems identified by this<br />

Committee serves as a basis for Continuing Medical Education activities and<br />

educational intervention.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 49


Examples Of Methods<br />

General Methods <strong>of</strong> Needs Assessment<br />

Method 1:<br />

Advantages:<br />

Limitations:<br />

Do's & Don'ts:<br />

Interview<br />

Revels feelings, causes, and possible solutions <strong>of</strong> problems<br />

as well as facts. Affords maximum opportunity for free<br />

expression <strong>of</strong> opinion and giving <strong>of</strong> suggestions.<br />

Is time-consuming, so can reach relatively few people.<br />

Results may be difficult to quantify. Can make subject feel<br />

"on the spot".<br />

Pretest and revise interview questions as needed. Be sure<br />

interviewer can and does listen, doesn't judge responses.<br />

Do not use to interpret, sell, or educate.<br />

Method 2:<br />

Advantages:<br />

Limitations:<br />

Do's & Don'ts:<br />

Questionnaire<br />

Can reach many people on a short time. Is relatively<br />

inexpensive. Gives opportunity <strong>of</strong> expression without fear or<br />

embarrassment. Yields data easily summarized and<br />

reported.<br />

Little provision for free expression <strong>of</strong> unanticipated<br />

responses. May be difficult to construct. Has limited<br />

effectiveness in getting at the causes <strong>of</strong> problems and<br />

possible solutions.<br />

Pretest and revise questions and form as needed. Offer and<br />

safeguard anonymity. Use only if prepared to (1) report<br />

findings, both favorable and unfavorable, and (2) do<br />

something about them.<br />

Method 3:<br />

Advantages:<br />

Limitations:<br />

Do's & Don'ts:<br />

Tests<br />

Are useful as diagnostic tools to identify specific areas <strong>of</strong><br />

deficiencies. Helpful in selecting from potential trainees<br />

those who can most pr<strong>of</strong>itable be trained. Results are easy<br />

to compare and report.<br />

Tests validated for many specific situations <strong>of</strong>ten not<br />

available; tests validated elsewhere may prove invalid in new<br />

situation. Results give clues, are not conclusive; tests are<br />

second-best evidence in relation to job performance.<br />

Know what test measures; be sure it is worth measuring<br />

here; apply results only to factors for which test is good.<br />

Don't use tests to take blame for difficult or unpopular<br />

decisions which management should take.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 50


Method 4:<br />

Advantages:<br />

Limitations:<br />

Do's & Don'ts:<br />

Group Problem Analysis<br />

Same as for interview, plus; synthesis <strong>of</strong> different<br />

viewpoints; promotes general understanding and<br />

agreement; builds support for needed training; and is in<br />

itself good training.<br />

Is time-consuming and initially expensive. Supervisors and<br />

executives may feel too busy to participate, want work done<br />

for them. The results may be difficult to quantify.<br />

Do not promise or expect quick results. Start with problem<br />

known to be <strong>of</strong> concern to group. Identify all problems <strong>of</strong><br />

significant concern to group. Let group make own analysis,<br />

set own priorities.<br />

Method 5:<br />

Advantages:<br />

Limitations:<br />

Do's & Don'ts:<br />

Job Analysis and Performance Review<br />

Produces specific and precise information about jobs,<br />

performance. Is directly tied to actual jobs and to on-job<br />

performance. Breaks a job into segments manageable both<br />

for training and for appraisal purposes.<br />

Time-consuming. Difficult for people not specifically trained<br />

in job analysis techniques. Supervisors <strong>of</strong>ten dislike<br />

reviewing employees' inadequacies with them personally.<br />

Reveals training needs <strong>of</strong> individuals but not those based on<br />

needs <strong>of</strong> organization.<br />

Brush up on job analysis techniques; arrange special training<br />

for those who are to do it. Be sure analysis is <strong>of</strong> current job,<br />

and current performance. Review with employee both: (1)<br />

analysis <strong>of</strong> job, and (2) appraisal <strong>of</strong> performance.<br />

Method 6:<br />

Advantages:<br />

Limitations:<br />

Do's & Don'ts:<br />

Records and Reports Study<br />

Provide excellent clues to trouble spots. Provide best<br />

objective evidence <strong>of</strong> results <strong>of</strong> problems. Are usually <strong>of</strong><br />

concern to and easily understood by operating <strong>of</strong>ficials.<br />

Do not show causes <strong>of</strong> problems, or possible solutions. May<br />

not provide enough case materials (e.g., grievances) to be<br />

meaningful. May not reflect current situation, recent<br />

changes.<br />

Use as checks and clues, in combination<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 51


2003-2004 Needs Assessment<br />

1. In which <strong>of</strong> the following month(s) do you generally attend continuing medical<br />

education (CME) programs?<br />

Jan _____ Feb _____ Mar _____ Apr _____<br />

May _____ June _____ July _____ Aug _____<br />

Sept _____ Oct _____ Nov _____ Dec _____<br />

2. Which day <strong>of</strong> the week is best for you?<br />

Mon_____ Tues_____ Wed_____ Thurs_____<br />

Fri_____ Sat______ Sun_____<br />

3. Where do you prefer to attend CME meetings?<br />

Hometown_____ Cities_____ GMC_____ Resorts_____<br />

4. What length <strong>of</strong> program do you prefer?<br />

½ day_____ Full day_____ 2 days_____ 3 or more_____<br />

5. Which <strong>of</strong> the following CME methods do you prefer?<br />

30 minutes lectures_____ Panel discussions_____<br />

Workshops_____ Case presentations_____<br />

Grand Rounds_____ 3-5 minutes clinical pearls _____<br />

Other__________________________________________________________<br />

6. Which <strong>of</strong> the following formats are <strong>of</strong> interest to you?<br />

Review courses_____<br />

Updates in medicine in general_____<br />

Updates in your field <strong>of</strong> expertise_____<br />

Other__________________________________________________________<br />

7. What is your type <strong>of</strong> practice?<br />

Primary Care______ Pediatrics______ Surgery______<br />

Other__________________________________________________________<br />

8. Specific medical topic(s) (adult or pediatric)you would like to see<br />

included in an upcoming CME program:_______________________________<br />

_______________________________________________________________<br />

_______________________________________________________________<br />

_______________________________________________________________<br />

_______________________________________________________________<br />

Please return to the CME Office at 13-50 or<br />

FAX to 570-271-5850 by ______.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 52


MEMORANDUM<br />

TO:<br />

RE:<br />

MESSAGE:<br />

BENEFITS TO YOU:<br />

INCENTIVE:<br />

All physicians who like to participate in designing their<br />

own continuing medical education<br />

An opportunity to tell us what you need<br />

Please fill out the enclosed questionnaire and return it<br />

in the stamped, self-address enclosed envelope<br />

- local programs designed to meet your needs<br />

- less time and cost out <strong>of</strong> your <strong>of</strong>fice<br />

All returned questionnaires will be placed in a drawing<br />

for free tuition to two one-day activities sponsored by<br />

the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>. Minimum value<br />

$130.00.<br />

From:<br />

CME Office<br />

13-50<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 53


Continuing Education Needs Assessment<br />

1. Best day <strong>of</strong> the week? __________________________________<br />

2. Best time <strong>of</strong> the year? __________________________________<br />

3. How many hours do you prefer? __________________________<br />

4. How many days do you prefer? ___________________________<br />

5. Do you want weekend courses? ___________________________<br />

6. Do you want family activities? _____________________________<br />

7. I am interested in: (Yes or No)<br />

ACLS Courses________ BLS Courses________<br />

ATLS Courses________ FCCS Courses ________ PALS Courses________<br />

8. Favorite Format: 30 minute_____ Cases_____ Workshops_____ Role<br />

Playing_____ Other________<br />

9. Do you want courses in vacation areas? _____________________<br />

10. Do you want courses in Pennsylvania? ______________________<br />

11. Do you want courses in other states? _______________________<br />

12. Do you want courses with hunting or fishing? ________________<br />

13. Do you want courses with sports activities? __________________<br />

14. Topics I need:<br />

_____________________________________________________<br />

_____________________________________________________<br />

_____________________________________________________<br />

15. Suggestions for improvement:<br />

_____________________________________________________<br />

_____________________________________________________<br />

Name (Please print)________________________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 54


Planning<br />

Planning Minutes<br />

All CME Activity Directors are asked to keep minutes <strong>of</strong> their planning sessions<br />

for continuing medical education activities. The minutes need to be attached to<br />

the CME application. When the CME Manager and/or The Associate Chief<br />

Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical Education meet with<br />

anyone concerning an activity <strong>of</strong>fering credit, they also keep notes. The notes<br />

are kept in each individual activity file.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 55


Facility Information - ACPE<br />

Active Learning Principles<br />

The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Office strongly encourages the use <strong>of</strong> “Active<br />

Learning” principles in the development <strong>of</strong> continuing education activities for<br />

pharmacists. These principles encourage the participants to become actively<br />

involved in the educational session, rather than remain passive listeners to the<br />

lecture. It has been shown that utilizing Active Learning techniques will enhance<br />

the participant’s interest and attention throughout the learning activity and help<br />

to tailor the educational activity to the audiences needs.<br />

Below are listed some examples <strong>of</strong> techniques which can be utilized to promote<br />

active participation and therefore active learning. This is not intended to be an<br />

all-encompassing list, but to act as a guide in helping you to develop your<br />

educational activity. If you have questions or need assistance with the process<br />

<strong>of</strong> incorporating active learning techniques into your educational activity you may<br />

contact the CME Office.<br />

1. Request input from the participants as to the type <strong>of</strong> information that they<br />

would like you to address during the lecture. This information can then<br />

be used to guide the talk to meet the needs <strong>of</strong> the participants. This can<br />

be done at the beginning <strong>of</strong> the program, during the presentation or at<br />

the end, followed by a tailored summary.<br />

2. Use question or solicit comments during your lecture. This allows the<br />

audience to participate and allows the presenter to check up on the level<br />

<strong>of</strong> comprehension and attention <strong>of</strong> the participants.<br />

3. Allow the audience to share similar cases examples or related experiences<br />

that may enhance the content <strong>of</strong> the presentation and lead to further<br />

questions or issues that the presenter can address.<br />

4. Prepare cases or questions, which can be discussed in small group format<br />

and then the conclusions, or questions that arise from those small groups<br />

can be shared with all <strong>of</strong> the program participants.<br />

5. Provide an opportunity for communication after the lecture, where<br />

participants can follow up with questions or clarifications that they need<br />

with regard to the material presented. This can be done through<br />

providing contact information to the participants or creating a forum<br />

where participants can share ideas or questions in an ongoing fashion<br />

(chat room, e-mail list, etc.).<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 56


6. Utilize active learning exercises as a part <strong>of</strong> the presentation. These<br />

exercises must be tailored to the type <strong>of</strong> information being presented.<br />

Tools that can be utilized to create active learning exercises are such as;<br />

Pro and Con Grid to evaluate treatment options or therapeutic<br />

plans<br />

Requesting feedback on the least clear or most confusion point <strong>of</strong><br />

the presentation<br />

Feature matrix, having participants compare and contrast important<br />

defining features <strong>of</strong> a concept <strong>of</strong> idea.<br />

Request feedback, written or oral on the most important point <strong>of</strong> a<br />

presentation, section or subject.<br />

Having the participants identify problems or issues from short<br />

case/situation presentations.<br />

Requesting from the participants, written or oral paraphrasing <strong>of</strong><br />

information that has been presented.<br />

The purpose <strong>of</strong> providing continuing education activities, is not only the provision<br />

<strong>of</strong> accurate, up to date, appropriate information related to the goals <strong>of</strong> the<br />

particular activity but to tailor those educational sessions to facilitate learning<br />

and meet the needs <strong>of</strong> the activity participants. Activity design and appropriate<br />

teaching methods can help to enhance the learning environment.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 57


Objectives<br />

Definition Of Objectives<br />

An objective is defined as something toward which effort is directed, an aim or<br />

end <strong>of</strong> action.<br />

This concept can be broken down into two parts. The word goal is used as being<br />

somewhat more abstract, distant, and general; it is an umbrella statement,<br />

under which specific objectives – which are relatively concrete, short range, and<br />

usually measurable – can be clustered.<br />

Both goals and objectives should be realistic and obtainable, and both should<br />

define intended audience.<br />

There are three commonly used modifiers:<br />

1. Learner objectives reflect what the student should know or be able<br />

to do at the end <strong>of</strong> a learning period.<br />

2. Instructional objectives reflect what the instructor intends to accomplish.<br />

3. Behavioral objectives reflect what the learner might be expected to<br />

do differently (behavior change) as a result <strong>of</strong> what has been<br />

learned.<br />

Educational objectives for a planned CME activity should be based on clearly<br />

identified CME needs and should identify the target group. Where group or<br />

individual CME needs cannot be based on a private pr<strong>of</strong>ile, peer review, selfassessment,<br />

case audits, or individually identified CME needs or interests, new<br />

medical knowledge can be used as a basis for developing the educational<br />

objectives that are specific for a knowledge level or performance capability.<br />

An objective should be stated in such a way that both the prospective learner<br />

and the teacher should ideally be able to answer three questions about the<br />

expectations:<br />

1. What should the learner be able to do?<br />

2. Under what conditions?<br />

3. How well (e.g., speed, accuracy)?<br />

Program objectives should be written after:<br />

1. The need is assessed.<br />

2. The target audience is determined.<br />

Program objectives should be written before:<br />

1. Teaching methods are determined.<br />

2. The kind <strong>of</strong> evaluation technique is decided.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 58


Vocabulary<br />

The following verbs have been found to be effective in formulating educational<br />

objectives:<br />

1. Those that communicate knowledge<br />

Information<br />

Cite Identify Quote Relate Tell Tabulate<br />

Count Indicate Read Repeat Trace Record<br />

Define List Recite Select Write Point<br />

Describe Name Recognize State Draw<br />

Comprehension<br />

Associate Describe Explain Locate Translate Review<br />

Classify Differentiate Express Predict Compare Interpret<br />

Discuss Extrapolate Report Compute Distinguish Estimate<br />

Interpolate Restate Contrast<br />

Application<br />

Apply Employ Locate Relate Sketch Dramatize<br />

Calculate Examine Operate Report Solve Interpret<br />

Complete Illustrate Order Restate Translate Predict<br />

Demonstrate Interpolate Practice Review Use Schedule<br />

Utilize<br />

Analysis<br />

Analyze Debate Distinguish Inventory Appraise Summarize<br />

Detect Experiment Question Contract Diagram Inspect<br />

Infer Separate Criticize Differentiate<br />

Synthesis<br />

Arrange Construct Formulate Organize Produce Prescribe<br />

Assemble Create Generalize Plan Propose Manage<br />

Collect Design Integrate Prepare Specify Detect<br />

Compose<br />

Evaluation<br />

Appraise Determine Judge Recommend Test Select<br />

Assess Estimate Measure Revise Choose Rate<br />

Evaluate Rank Score Critique Grade<br />

2. Those that impart skills<br />

Diagnose Integrate Measure Percuss Empathize Pass<br />

Internalize Palpate Project Hold Massage Visualize<br />

3. Those that convey attitudes<br />

Acquire Exemplify Realize Reflect<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 59


References For Objective Writing<br />

Mager, R. Preparing Instructional Objectives. 2 nd ed. Belmont, CA: Fearon. (An<br />

easy-to-read introduction to objectives writing aimed at those in general<br />

education, but easily applied to CME.)<br />

Bunnel, K., Ed. Continuing Medical Educators Handbook. Colorado Medical<br />

Society, P.O. Box 17550, Denver, CO 80217. 1980. (A handbook designed for<br />

the community-based physician who has responsibilities for CME, but who may<br />

have little or no training in educational processes.)<br />

Bergin, J.J., G.C. Holmes. Continuing Medical Education in the Community<br />

Hospital. Port Washington, NY: Romaine Pierson, 1979. (A guide to designing,<br />

organizing, and conducting Category I programs.)<br />

Objective <strong>Policy</strong> For Single Activity<br />

It is the CME Office policy to assure that properly written objectives are prepared<br />

for all activities and appear on activity brochures, which reach participants six to<br />

eight weeks prior to the activity date.<br />

CME Activity Directors are required to meet with the CME Executive Committee,<br />

and after reviewing needs assessment data, design learner oriented objectives<br />

based on the expected target audience are written. Input from content experts<br />

and potential faculty is also obtained.<br />

If the objectives are not learner oriented or are not written with appropriate<br />

language, the CME Manager will renegotiate these with the speakers and/or<br />

Activity Directors. The CME Manager or Associate Chief Medical Officer for<br />

Academic Affairs and Continuing Medical Education has the ultimate<br />

responsibility for the objectives.<br />

Objective <strong>Policy</strong> For Recurring Activities<br />

Objectives for weekly or monthly conferences are written yearly at the time <strong>of</strong><br />

application for continuing medical education credit. Once the application is approved,<br />

objectives are written for each individual weekly conference.<br />

If the objectives are not learner oriented or are not written with appropriate<br />

language, the CME Manager will renegotiate these with the speakers and/or CME<br />

Activity Directors. The CME Manager or Associate Chief Medical Officer for<br />

Academic Affairs and Continuing Medical Education has the ultimate<br />

responsibility for the objectives.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 60


Approval Process<br />

TO: Potential CME Applicants<br />

RE: Credit Application<br />

• Programs that follow previously accredited and established formats can<br />

be considered for credit up to 7 business days prior to the activity.<br />

Urgent needs should be discussed with the CME Manager.<br />

• Application for credit for novel and/or unique activities should be<br />

received 6-8 weeks prior to event for full CME Committee approval<br />

• You will be notified within 7-10 days <strong>of</strong> approval or denial <strong>of</strong> your<br />

activity<br />

• A fact sheet with all the essentials will be sent if the activity is<br />

approved<br />

• Evaluations and sign-in sheets will be available from the CME Office if<br />

you wish to use the standard forms<br />

• If your activity is denied, you have the option to meet with members<br />

<strong>of</strong> the CME Committee to revise your proposal so it meets the<br />

"standards."<br />

• If you have any questions in filling out this form, please feel free to call<br />

the CME Office at (570)271-6692.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 61


The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education Office<br />

Application For Category 1 Credit<br />

I submit the following course_____, monthly conference____, weekly<br />

conference_____, joint-sponsored_____, enduring/on-line material_____, and<br />

other__________________, for the following credit(s): AMA credit _____,<br />

PSNA _____, AAPA _____, ACPE _____ or other_____________________.<br />

Title______________________________________________________<br />

__________________________________________________________<br />

Date S)_________________Time______________Total Hours_______<br />

Location_______________________City_____________State_______<br />

CME Activity Director_______________________Phone ____________<br />

Mailing Address_____________________________________________<br />

E-Mail Address_____________________________________________<br />

• Needs Assessment - how have you identified the educational needs <strong>of</strong> your<br />

target audience? Please check the methods you used and a copy <strong>of</strong> the<br />

minutes must accompany application:<br />

_____ survey <strong>of</strong> target audience<br />

_____ peer review<br />

_____ M&M statistics<br />

_____ consensus <strong>of</strong> experts<br />

_____ faculty perception<br />

_____ self assessment<br />

_____ patient care audit<br />

_____ other_____________<br />

• Behavioral Objectives - must have at least one objective for each<br />

activity/lecture<br />

At the completion <strong>of</strong> this conference, the participant should be able to:<br />

A)_______________________________________________________<br />

B)_______________________________________________________<br />

C)_______________________________________________________<br />

• Subject Matter - attach outline <strong>of</strong> program ___________________<br />

_________________________________________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 62


• Educational design - what presentation method do you intend to use?<br />

_____ lecture(s) only _____ workshop(s)<br />

_____ case presentations _____ other_________________<br />

_____ on-line course<br />

• Target audience_______________________________________________<br />

_______________________________________________________________<br />

• Teaching Staff - please list with appropriate titles. A CV for any outside<br />

speaker must accompany application.<br />

___________________________________________________________________________<br />

___________________________________________________________________________<br />

• How do you propose to cover costs associated with this activity?<br />

_____ Pharmaceutical Support ______ Foundation Grant<br />

_____ <strong>System</strong> Grant<br />

______ Tuition Fees<br />

_____ Don’t Know<br />

______ Other____________<br />

• Do you anticipate any special expenses?<br />

__Honorarium $_______ ___ Special Services $_______<br />

__Special Meals $_______ ___ Other $__________________<br />

• How will this activity be evaluated to see that it meets your instructional<br />

objective(s)____________________________________<br />

___________________________________________________________<br />

Please submit summary <strong>of</strong> evaluations after the activity.<br />

FOR CME OFFICE USE:<br />

_____Fast Track Approval<br />

Signature________________________________________ Date_____________<br />

Signature________________________________________ Date_____________<br />

Signature________________________________________ Date_____________<br />

CME Committee Action_____________________________ Date_____________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 63


Requirement For Approval Of Continuing Education Activities<br />

Recurring activities and annual activities are reviewed at the Continuing Medical<br />

Education Committee bi-annual meeting and approval considered for the next<br />

cycle.<br />

The Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />

Education with the CME Manager reviews new applications and fast track needs<br />

in consultation with the CME Committee.<br />

If approved, review <strong>of</strong> the evaluation and outcomes as well as improvement<br />

projects will be reviewed at the next bi-annual meeting <strong>of</strong> the CME Committee.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 64


Check List for CME Activity Planning<br />

1. Name <strong>of</strong> activity______________________________________________________<br />

2. Activity date(s)_______________________________________________________<br />

3. CME Activity Director __________________________________________________<br />

4. CME Application(s) complete: Yes No _______________Date____________<br />

Intent date __________________Needs Assessment: Yes No ___________<br />

Objectives: Yes No ____________________________________________<br />

Target Audience _____________________________________________________<br />

Other credits:<br />

<br />

AMA Application submitted: Yes No Date_________________<br />

Received approval date: _________________ Approved credit hours: _________<br />

<br />

AAPA Application submitted: Yes No Date_________________<br />

Received approval date: _________________ Approved credit hours: _________<br />

<br />

NATA Application submitted: Yes No Date_________________<br />

Received approval date: _________________ Approved credit hours: _________<br />

<br />

Social Worker Application submitted: Yes No Date_______________<br />

Received approval date: __________________Approved credit hours: _________<br />

<br />

AART Application submitted: Yes No Date_________________<br />

Received approval date: __________________Approved credit hours:_________<br />

<br />

NBCC Application submitted: Yes No Date_________________<br />

Received approval date: __________________Approved credit hours: ________<br />

<br />

AAFP Application submitted: Yes No Date_________________<br />

Received approval date: __________________Approved credit hours: ________<br />

<br />

Optom Application submitted: Yes No Date_________________<br />

Received approval date: __________________ Approved credit hours: ________<br />

<br />

AOA Application submitted: Yes No Date_________________<br />

Received approval date: __________________Approved credit hours: ________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 65


PSNA Application submitted: Yes No Date_________________<br />

Received approval date: __________________Approved credit hours: ________<br />

<br />

ASRT Application submitted: Yes No Date_________________<br />

Received approval date: __________________Approved credit hours: ________<br />

<br />

CDR Application submitted: Yes No Date_________________<br />

Received approval date: ________________ Approved credit hours: __________<br />

<br />

ACPE Application submitted: Yes No Date_________________<br />

Received approval date: _________________Approved credit hours: _________<br />

<br />

NATP Application submitted: Yes No Date_________________<br />

Received approval date: _________________Approved credit hours: _________<br />

<br />

APA Application submitted: Yes No Date_________________<br />

Received approval date: _________________Approved credit hours: _________<br />

<br />

Other Application submitted: Yes No Date_________________<br />

Received approval date: _________________Approved credit hours: _________<br />

5. Hotel Contract Yes No N/A Room deadline_______________________<br />

Special Arrangements Needed: Yes No _____________________________<br />

___________________________________________________________________<br />

6. Audio-Visual Needs: Yes No N/A ________________________________<br />

7. Faculty Letters Sent Yes No N/A Deadline given ____________________<br />

8. Brochures<br />

Date Saver: Yes No N/A On Web Site Yes No N/A <br />

Date sent to Print Shop _______ Number <strong>of</strong> mailings ______ Mailing date(s)____<br />

9. Exhibitor Letters sent: Yes No Date: ______________<br />

Number <strong>of</strong> exhibits allowed ____________<br />

Companies Letter Sent Date Received Date/Amount<br />

1. ________________________ ________________ ___________<br />

2. ________________________ ________________ ___________<br />

3. ________________________ ________________ ___________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 66


4. ________________________ ________________ ___________<br />

5. ________________________ ________________ ___________<br />

6. ________________________ ________________ ___________<br />

7. ________________________ ________________ ___________<br />

8. ________________________ ________________ ___________<br />

9. ________________________ ________________ ___________<br />

10. _______________________ ________________ ___________<br />

10. Handouts<br />

Due Date ___________ Date Rec’d ___________ Date sent to Print Shop_______<br />

Date Due Back ____________<br />

11. Faculty Travel<br />

Speaker Airline Hotel Conf # Limo<br />

_______________________ __________________ _______________________ _____<br />

_______________________ __________________ _______________________ _____<br />

_______________________ __________________ _______________________ _____<br />

_______________________ __________________ _______________________ _____<br />

12. Evaluation<br />

Copy prepared: Yes No Printed: Yes No <br />

Distributed and how: Yes No ______________________________________<br />

Tabulated and on file in CME Office: Yes No __________________________<br />

Copies sent on _________________ and to:<br />

13. Budget<br />

__Dr. Famiglio ____________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

Pre: Yes No N/A Post: Yes No N/A<br />

Activity Billed: Yes No N/A<br />

Date Amount N/A<br />

CME Adm. Fee ____________ ____________ ____________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 67


CME Certificates ____________ ____________ ____________<br />

CME App. Fee ____________ ____________ ____________<br />

CME Other ____________ ____________ ____________<br />

LOA/CME Fee ____________ ____________ ____________<br />

14. Activity Director feedback<br />

Survey Completed: Yes No <br />

N/A <br />

15. Thank you letters sent on _____________________ and to:<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 68


Evaluation<br />

Definition<br />

Evaluation involves quantifying the value and quality <strong>of</strong> a CME activity. The<br />

effect on participant's knowledge base, competence and performance <strong>of</strong><br />

practicing health pr<strong>of</strong>essionals served by our institution is evaluated.<br />

<strong>Policy</strong><br />

Every activity, recurring activity, lecture, etc. receives an evaluation form from<br />

the Continuing Medical Education (CME) Office. It is the CME Activity Director’s<br />

responsibility to distribute and collect them at the end <strong>of</strong> every lecture/meeting.<br />

The evaluation forms are then sent to the CME Office to be entered into the<br />

computer. The computer then tabulates the results.<br />

A copy <strong>of</strong> the results is put in the activity file. Also, copies are sent to the<br />

Activity Director, the speakers, CME Manager and Associate Chief Medical Officer<br />

<strong>of</strong> Academic Affairs and Continuing Medical Education.<br />

The activity’s written objectives should be copied onto the evaluation forms and<br />

the question: Were the stated objectives for the program met?<br />

Objectives YES NO<br />

1.<br />

2.<br />

3.<br />

Every evaluation should give the participant the opportunity to evaluate the<br />

faculty and if the talk(s) were free <strong>of</strong> bias or commercial support.<br />

Future programming needs should also be assessed on the evaluation forms.<br />

Evaluation Summary<br />

An evaluation form is used at every CME lecture/activity and summarized to<br />

determine if the educational activities are accomplishing what they were<br />

designed to do and that no bias or commercialism was noted.<br />

<strong>Policy</strong> On Who Receives Copies Of Evaluation Summaries<br />

The summary <strong>of</strong> the evaluation forms will be sent to the CME Activity Director,<br />

CME Manager, Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing<br />

Medical Education, and the speakers. The originals will be kept in the respective<br />

activity file in the CME Office.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 69


TITLE OF EVENT<br />

DATE, 2005 - Evaluation Form<br />

Please indicate your degree(circle): MD DO CRNP PA-C RN Other________________<br />

<strong>Geisinger</strong> Employee: Yes______ No______<br />

Evaluate each Presentation<br />

SCALE: 5 = Excellent 4 = Very Good 3 = Good 2 = Fair 1 = Poor<br />

Using the above scale, please circle the following:<br />

PUT SPEAKER NAME HERE<br />

Amount &<br />

Depth <strong>of</strong><br />

Material<br />

Relevance <strong>of</strong><br />

Topic<br />

Organization<br />

&<br />

Effectiveness<br />

<strong>of</strong> Presenter<br />

Free <strong>of</strong> Bias<br />

Presenting<br />

Balanced<br />

View<br />

5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 Yes No<br />

PUT SPEAKER NAME HERE<br />

5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 Yes No<br />

If bias, please note________________________________________________________<br />

Evaluate the Overall Event<br />

1. The content <strong>of</strong> this educational activity met my<br />

expectations.<br />

2. Objectives for this educational activity were met.<br />

3. Activity format enhanced achievement <strong>of</strong> program<br />

objectives.<br />

4. Level <strong>of</strong> material was appropriate for me.<br />

5. There was adequate time for questions/audience<br />

interaction.<br />

6. Information presented will be useful in my practice.<br />

Strongly<br />

Agree<br />

Agree<br />

Strongly<br />

Disagree<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

7. Handouts and/or books were useful.<br />

8. Change in my knowledge as a result <strong>of</strong> this program.<br />

9. Facility was conducive to learning.<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

5 4 3 2 1<br />

As a result <strong>of</strong> this activity, the primary thing I will do differently in my practice is:______________________________<br />

________________________________________________________________________________________________<br />

The best way to improve this activity is_______________________________________________________________<br />

Suggestions for future topics:_________________________________________________________________________<br />

Comments:________________ __________________ _________________________________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 70


Continuing Medical Education Activity Evaluation<br />

Program Title: Medical Grand Rounds<br />

Date Of Activity:<br />

Location: <strong>Geisinger</strong> Medical Center, Danville, PA<br />

Was the speaker engaging? [no] Poor Fair Good VG Excellent [yes, indeed]<br />

1. ________________ ___ ___ ___ ___ ___<br />

2. ________________ ___ ___ ___ ___ ___<br />

AV Aids (slides etc) [unreadable] Poor Fair Good VG Excellent [very helpful]<br />

1. _________________ ___ ___ ___ ___ ___<br />

2. _________________ ___ ___ ___ ___ ___<br />

Clarity/organization [disorganized] Poor Fair Good VG Excellent [clear points]<br />

1. _________________ ___ ___ ___ ___ ___<br />

2. _________________ ___ ___ ___ ___ ___<br />

Appropriate for audience [no] Poor Fair Good VG Excellent [great choice]<br />

1. ________________ ___ ___ ___ ___ ___<br />

2. ________________ ___ ___ ___ ___ ___<br />

Poor Fair Good Excellent<br />

Were activity objectives clearly stated? ___ ___ ___ ___<br />

Did the activity accomplish its objectives? ___ ___ ___ ___<br />

Overall quality <strong>of</strong> activity? ___ ___ ___ ___<br />

Change in knowledge as a result <strong>of</strong> this presentation?<br />

Yes ___ No ___<br />

As a result <strong>of</strong> this activity, the primary thing I will do differently in my practice is:<br />

_________________________________________________________________<br />

The best way to improve this conference is ______________________________<br />

My general comments about this presentation are _________________________<br />

_________________________________________________________________<br />

Do you feel there was commercial bias in any <strong>of</strong> this presentation? Yes___ No ___<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 71


ACPE Program Evaluation Form<br />

Program Number: ________________________________ Date: ____________<br />

Program Title: _____________________________ Location: _______________<br />

1. How would you rate the Overall Quality <strong>of</strong> this educational program?<br />

____ Excellent ____ Very Good ____ Good ____ Fair ____ Poor<br />

2. How well did this program meet the stated educational objectives?<br />

Objective 1: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />

Objective 2: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />

Objective 3: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />

Objective 4: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />

Objective 5: ____ Very Well ____ Well ____ Somewhat ____ Not at All<br />

3. How well did this program improve your knowledge <strong>of</strong> the subject matter?<br />

____ Very Well ____ Well ____ Somewhat ____ Not at All<br />

4. Will the information from this program be applicable in your current practice<br />

environment?<br />

____ Very Applicable<br />

____ Somewhat Applicable<br />

____ Applicable<br />

____ Not Applicable<br />

5. How likely are you to share this information with your colleges?<br />

____ Very Likely ____ Somewhat Likely ____ Not Likely<br />

6. Facility Evaluation<br />

Evaluate the Speakers Effectiveness<br />

____ Very Effective ____ Somewhat Effective ____ Not Effective<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 72


Evaluate the Speakers Organization<br />

____ Very Organized ____ Somewhat Organized ____Not Organized<br />

Evaluate the Speakers Knowledge on the Subject Matter<br />

____ Very Knowledgeable<br />

____ Not Knowledgeable<br />

____ Somewhat Knowledgeable<br />

7. Were active learning strategies (active participation) utilized during this<br />

program?<br />

____ Yes ____ No ____ Unsure<br />

8. If active learning strategies were utilized, did they help you to achieve the<br />

objectives?<br />

____ Very Helpful ____ Somewhat Helpful ____ Not Helpful<br />

9. What new information did you gain from this program?<br />

10. What questions still remain for you after this program?<br />

11. Were the facilities conducive to learning?<br />

____ Very Conducive ____ Somewhat Conducive ____ Not Conducive<br />

12. Do you feel that this program was free <strong>of</strong> commercial bias?<br />

____ Yes (it was free <strong>of</strong> Bias)<br />

____ No (there was commercial bias)<br />

13. Please provide suggestions <strong>of</strong> topics for future ACPE programs.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 73


Evaluation <strong>of</strong> Promotional Materials<br />

Program A Program B Program C<br />

Please list the Universal Program Number<br />

A. Educational goals and specific learning<br />

objectives<br />

B. Target audience<br />

C. Faculty members and their credentials<br />

(degree and position)<br />

D. Fees/Refund information (including no fee<br />

when applicable)<br />

E. Schedule <strong>of</strong> educational activities<br />

F. Amount <strong>of</strong> credit (contact hours or CEUs)<br />

G. ACPE logo, including trademark, and<br />

Provider Statement<br />

H. Universal Program Number<br />

I. Full description <strong>of</strong> requirements for credit,<br />

i.e. sign in sheet, evaluation form, etc.<br />

J. Acknowledgment <strong>of</strong> financial support (if<br />

applicable)<br />

K. Initial release date (ongoing programs)<br />

L. Educational activities distinguished from<br />

non-educational activities<br />

M. Statement <strong>of</strong> where and how a statement <strong>of</strong><br />

credit will be issued<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 74


EXAMPLE: Materials Checklist:<br />

This form may be used to evaluate the Provider’s record keeping<br />

activities. These forms may be duplicated as needed.<br />

Please list the Universal Program<br />

Number<br />

Program Description Form<br />

Program A Program B Program C<br />

Cosponsorship agreement (if applicable)<br />

Program announcement materials<br />

Documentation <strong>of</strong> amount <strong>of</strong> credit assigned to<br />

program<br />

Documentation that participants have/have not<br />

met requirement for receiving credit<br />

Copy <strong>of</strong> one or more completed statements <strong>of</strong><br />

credit from the program<br />

Proposed budget<br />

Actual budget<br />

Guidance provided to faculty<br />

Educational needs assessment and results<br />

utilized to develop <strong>of</strong>fering<br />

Completed conflict <strong>of</strong> interest forms from<br />

faculty<br />

Documentation <strong>of</strong> conflict <strong>of</strong> interest<br />

information provided to participants (if any)<br />

Learning objectives<br />

Instructional materials (including paper copy <strong>of</strong><br />

slides, handout materials, etc.)<br />

Documentation <strong>of</strong> active participation in<br />

learning<br />

Learning assessment instrument (s)<br />

Program evaluation instrument and summary<br />

results<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 75


Additional materials required for Certificate Program<br />

Please list the Universal Program<br />

Number<br />

CPN<br />

Program A Program B Program C<br />

Certificate Program Plan<br />

Formative and summative evaluation<br />

instruments<br />

Evaluation <strong>of</strong> program effectiveness over time<br />

Documentation that participants have/have not<br />

met the pre-determined level <strong>of</strong> performance<br />

Documentation <strong>of</strong> successful completion <strong>of</strong><br />

certificate program<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 76


Provider Self-Evaluation <strong>of</strong> Statements <strong>of</strong> Credit<br />

Directions: Please evaluate each statement <strong>of</strong> credit for each <strong>of</strong> the selected<br />

programs using the checklist below.<br />

Please list the Universal Program<br />

Number<br />

Program A Program B Program C<br />

A. Participant name<br />

B. Title <strong>of</strong> Program<br />

C. Date <strong>of</strong> live program or date participant<br />

completed (mailed, stated completion <strong>of</strong>) the<br />

home study <strong>of</strong>fering<br />

D. Accredited Provider sponsoring or<br />

cosponsoring the program, if applicable<br />

E. Official ACPE logo and trademark symbol<br />

F. Amount <strong>of</strong> credit awarded (contact hours or<br />

CEUs)<br />

G. Universal Program Number<br />

H. Continuing education administrator’s<br />

signature<br />

I. Date that the administrator signed the<br />

statement<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 77


Essential 3<br />

Resources/<br />

Joint Sponsorship/<br />

Enduring Materials/<br />

Commercial Support<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 78


Policies For Various Types Of Activities<br />

Self Directed CME Projects<br />

<strong>Policy</strong><br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>’s (GHS) Continuing Medical Education (CME) Committee<br />

recognizes that physicians have unique educational needs. The CME Committee<br />

encourages physicians to take an active, self-directed role in satisfying their own<br />

educational needs. The CME Committee approves the following procedure by<br />

which physicians can obtain Category 1 credit for their participation in a<br />

structured self-directed educational activity.<br />

Procedure<br />

Upon the recognition <strong>of</strong> an educational need, the physician completes an<br />

application form. This form contains the educational objectives, which are<br />

reviewed, revised if necessary, and approved by the project facilitator, a member<br />

<strong>of</strong> the CME Committee. The physician then proceeds with identifying information<br />

resources, reading relevant citations, and writing a report, which contains at<br />

least four references. The physician systematically records the amount <strong>of</strong> time<br />

spent completing the project. Upon project completion, the physician submits<br />

the following to the project facilitator:<br />

1. Project report<br />

2. Total time report<br />

3. Attestation regarding total time accuracy and non duplication <strong>of</strong> CME<br />

credit<br />

4. Project evaluation form<br />

The project facilitator reviews, approves, and forwards the materials to the CME<br />

Committee for final assignation <strong>of</strong> Category 1 Credit. The amount <strong>of</strong> credit<br />

awarded will be 100% <strong>of</strong> the reported time with a maximum <strong>of</strong> 6 credits per<br />

application and a maximum <strong>of</strong> 20 hours per year. After approval, the physician<br />

will receive certification <strong>of</strong> the amount <strong>of</strong> credit awarded. At its discretion, the<br />

CME Committee may make specific recommendations regarding further<br />

dissemination <strong>of</strong> the project report.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 79


Responsibilities<br />

Project Facilitator-member <strong>of</strong> the CMEC<br />

Review, revise, and approve the project educational objectives<br />

Notify the physician <strong>of</strong> project approval<br />

Answer questions during the project<br />

Contact the physician regarding an uncompleted project<br />

Review and submit a satisfactory report to CME Committee<br />

Return an unsatisfactory report for revision<br />

Review project evaluation forms<br />

Summarize evaluations and periodically report to the CME Committee<br />

Learning Resources<br />

Assist the physician in identifying and obtaining information resources<br />

Maintain online access to the self directed learning program<br />

Post project reports on the designated system web page<br />

CME Coordinator<br />

Receive finished projects from the project facilitator<br />

Obtain disc copies <strong>of</strong> project reports<br />

Place finished projects on the CME Committee agenda<br />

Record credit certification upon project approval<br />

Provide the CME Committee with summary reports <strong>of</strong> credit hours granted<br />

CME Committee<br />

Review finished projects<br />

Approve CME credit<br />

Recommend appropriate dissemination <strong>of</strong> project information<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 80


Project Application<br />

Name:<br />

Date submitted:<br />

Date <strong>of</strong> anticipated completion:<br />

N.B. Project expires 30 days after due date<br />

<br />

What prompted you to begin this project?<br />

<br />

What question would you like to answer?<br />

<br />

What information resources do you plan to use?<br />

Upon completing this project, what do you expect to be able to do . . .<br />

<br />

How many hours are you willing to spend doing this project?<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 81


Time Sheet<br />

Record time to the nearest ¼ hour.<br />

Preparation:<br />

This includes time spent seeking out information resources such as doing a<br />

literature search, reviewing abstracts, ordering articles, visiting the library,<br />

speaking with consultants, contacting agency representatives, or communicating<br />

with the project facilitator. The maximum allowable time for this stage is one<br />

hour.<br />

Preparation Time =<br />

Reading:<br />

This includes time spent reading journal articles, textbooks, or computer-based<br />

information resources.<br />

Resource #1 =<br />

Resource #2 =<br />

Resource #3 =<br />

Resource #4 =<br />

Resource #5 =<br />

Reading Time =<br />

Writing:<br />

This includes time spent reviewing information resources, writing and/or typing<br />

the report, and completing the evaluation form.<br />

Writing Time =<br />

Grand Total =<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 82


Attestation<br />

Time Report:<br />

Record your time to the nearest ¼ hour:<br />

Preparation Time =<br />

Reading Time =<br />

Writing Time =<br />

Grand Total =<br />

Attestation:<br />

I have accurately completed this time report. This project reflects learning that I<br />

have done by myself. I have not otherwise received CME credit for the time<br />

spent doing this project.<br />

Name & Date:<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 83


Evaluation<br />

Review your application form. Underline the appropriate x:<br />

Have you met your objectives?<br />

x x x x x<br />

None Some All<br />

How valuable was this project in terms <strong>of</strong> time spent versus information gained?<br />

x x x x x<br />

Not Somewhat Very<br />

Would you do another project?<br />

x x x x x<br />

No Way Maybe Definitely<br />

Answer the following questions, please:<br />

<br />

What was the most important thing that you learned?<br />

<br />

How do you anticipate using what you learned?<br />

If you were to do this project again, what would you do differently?<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 84


Mini-fellowship CME Projects<br />

<strong>Policy</strong><br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>’s (GHS) Continuing Medical Education (CME) Committee<br />

recognizes that physicians have unique educational needs. The CME Committee<br />

encourages physicians to take an active, self-directed role in satisfying their own<br />

educational needs. The Committee approves the following procedure by which<br />

physicians can obtain Category 1 Credit for their participation in a structured<br />

mini-fellowship designed to develop or improve clinical skills.<br />

Procedure<br />

Upon the recognition <strong>of</strong> an educational need, the physician completes an<br />

application form. This form contains the educational objectives and plan, which<br />

is reviewed, revised if necessary, and approved by the project facilitator and a<br />

member <strong>of</strong> the CME Committee. The physician then proceeds with identifying<br />

background resources, and a clinical site for the fellowship. The physician<br />

systematically records the amount <strong>of</strong> time spent completing the project. Upon<br />

project completion, the physician submits the following to the project facilitator:<br />

1. Project report<br />

2. Total time report<br />

3. Attestation regarding total time accuracy and non duplication <strong>of</strong><br />

CME credit<br />

4. Project evaluation form<br />

The project facilitator (a member <strong>of</strong> CMEC) reviews, approves, and forwards the<br />

materials to the CME Committee for final assignment <strong>of</strong> Category 1 Credit. After<br />

approval, the physician will receive certification <strong>of</strong> the amount <strong>of</strong> credit awarded.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 85


Responsibilities<br />

Project Facilitator-member <strong>of</strong> the CMEC<br />

Review, revise, and approve the minifellowship objectives<br />

Notify the physician <strong>of</strong> project approval<br />

Answer questions during the project<br />

Review and submit a satisfactory report to CME Committee<br />

Return an unsatisfactory report for revision<br />

Review project evaluation forms<br />

Summarize evaluations and periodically report to the CME Committee<br />

Preceptor<br />

Assist the physician in identifying and obtaining information resources;<br />

learning objectives and plan<br />

Supervise the minifellow’s activity<br />

Provide feedback and evaluation <strong>of</strong> the minifellow’s performance and<br />

competence in new skills<br />

CME Coordinator<br />

Receive finished project reports from the preceptor/minifellow<br />

Place finished projects on the CME Committee agenda<br />

Record credit certification upon project approval<br />

Provide the CME Committee with summary reports <strong>of</strong> credit hours granted<br />

CME Committee<br />

Review finished projects<br />

Approve CME credit<br />

Recommend appropriate dissemination <strong>of</strong> project information<br />

Review <strong>Policy</strong> annually<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 86


Project Application<br />

Name:<br />

Preceptor<br />

Date submitted:<br />

Date <strong>of</strong> anticipated completion:<br />

<br />

What prompted you to begin this project?<br />

<br />

What skills would you like to obtain?<br />

<br />

What clinical setting(s) do you intend to use?<br />

<br />

Upon completing this project, what do you expect to be able to do?<br />

<br />

How many hours are you expecting to spend doing this project?<br />

I agree to precept this physician<br />

in obtaining their skills.<br />

_________________________<br />

Applicant Signature<br />

__________________________<br />

Preceptor Physician Signature<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 87


Time Sheet<br />

Record time to the nearest ¼ hour.<br />

Preparation:<br />

This includes time spent in background reading and communicating with the<br />

project preceptor(s). The maximum allowable time for this stage is two hours.<br />

Preparation Time =<br />

Clinical Skills Development:<br />

This includes time spent in the clinical training setting observing and performing<br />

procedures and evaluating performance.<br />

Clinical Skills Development Time =<br />

Writing:<br />

This includes time spent writing the report, and completing the evaluation form<br />

up to one hour.<br />

Writing Time =<br />

Grand Total =<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 88


Attestation<br />

Time Report:<br />

Record your time to the nearest ¼ hour:<br />

Preparation Time =<br />

Clinical Skills Development Time =<br />

Writing Time =<br />

Grand Total =<br />

Attestation:<br />

I have accurately completed this time report. This project reflects skills I have<br />

obtained during this minifellowship. I have not otherwise received CME credit for<br />

the time spent doing this project.<br />

Name & Date:<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 89


Evaluation<br />

Review your application form. Underline the appropriate x:<br />

Have you met your objectives?<br />

x x x x x<br />

None Some All<br />

How valuable was this project in terms <strong>of</strong> time spent versus information gained?<br />

x x x x x<br />

Not Somewhat Very<br />

Would you do another project?<br />

x x x x x<br />

No Way Maybe Definitely<br />

Answer the following questions, please:<br />

<br />

What was the most important thing that you learned?<br />

<br />

How do you anticipate using what you learned?<br />

If you were to do this project again, what would you do differently?<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 90


CME Enduring Materials <strong>Policy</strong><br />

The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education Committee (CMEC) is<br />

dedicated to providing continuing medical education that is convenient, up-todate<br />

and linked to providing quality patient care. The <strong>Geisinger</strong> <strong>Health</strong><br />

<strong>System</strong>/Continuing Medical Education Committee enduring materials are CME<br />

activities that “endure” or exist beyond a single event and can be used over a<br />

specified period and can be effective in distance learning.<br />

1. All enduring materials must be planned with the CMEC. Planning begins<br />

with the intent to apply for a development <strong>of</strong> an activity. The intent to<br />

apply can be verbal, written or electronic (i.e. email or fax).<br />

2. Documented needs assessment reviewed by or performed in cooperation<br />

with the CMEC, must be the basis for the material.<br />

3. Detailed learning objectives must be listed at the beginning <strong>of</strong> each<br />

activity. Any accompanying or advance printed materials must provide a<br />

preliminary set <strong>of</strong> objectives.<br />

4. A description <strong>of</strong> the course requirements for CME assignment including<br />

estimate <strong>of</strong> time required to complete the activity; method <strong>of</strong><br />

participation; a list <strong>of</strong> faculty with titles and degrees; current release date;<br />

expiration date; and date <strong>of</strong> most recent review must be included on<br />

promotional materials and labels <strong>of</strong> each unit.<br />

5. All accredited CME enduring materials must include the following<br />

statements on the labels, printed materials and in the opening segments<br />

<strong>of</strong> any activity:<br />

Accreditation<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> is accredited by the Pennsylvania Medical Society<br />

to sponsor continuing medical education for physicians.<br />

Designation<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> designates this continuing medical education<br />

activity for a maximum <strong>of</strong> ___ credit hours in Category 1 credit toward the<br />

American Medical Association Physicians Recognition Award and the<br />

Pennsylvania Medical Society membership requirement. Each physician<br />

should claim only those hours <strong>of</strong> credit that he/she actually spent in the<br />

educational activity.<br />

<strong>Disclosure</strong><br />

All faculty participating in continuing medical education programs<br />

sponsored by the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> are expected to disclose to the<br />

program audience whether they do or do not have any real or apparent<br />

conflict(s) <strong>of</strong> interest or other relationships related to the content <strong>of</strong> their<br />

presentation(s).<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 91


Commercial support disclosure must also be listed at the beginning.<br />

• Bibliographic references should direct the learner to further study<br />

or support/confirm the presentations.<br />

• Pretests should help focus the learner on upcoming key points.<br />

The post-test should provide the learner with a graded response<br />

and feedback.<br />

• All activities must be evaluated for efficacy in meeting the stated<br />

objectives and for compliance with continuing medical education<br />

standards.<br />

• Enduring material files must include documentation <strong>of</strong> the above<br />

items, as well as, planning/development meetings, letters <strong>of</strong><br />

agreement and disclosure documentation.<br />

All enduring materials must also include the following information:<br />

Target Audience<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> employed and <strong>Geisinger</strong> <strong>Health</strong> Plan network<br />

providers, referring and community physicians are the primary audience<br />

for <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CMEC enduring materials. Other learners,<br />

whose specific needs mirror those <strong>of</strong> this community <strong>of</strong> learners, may also<br />

participate. This group may include but are not limited to physicians in<br />

group practice, those in a managed care environment and primary care<br />

practitioners.<br />

Credit<br />

CMEC enduring materials may be designed to meet criteria for Category 1<br />

Credit. A panel <strong>of</strong> subject matter experts for appropriate content will<br />

review materials. The Continuing Medical Education Executive Committee<br />

or its designated CMEC members will review the activity in order to assign<br />

credit.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 92


Check List for On-line CME activities<br />

Prior to CME credit being assigned to a particular activity, the CME Committee<br />

must review all On-line CME activities. A CME application must be fully<br />

completed, including needs assessment data. All CME files will include<br />

documentation <strong>of</strong> planning/development meetings regarding the activity<br />

material, any correspondence, flyers and letters <strong>of</strong> agreement. All CME credited<br />

on-line activities must include the following:<br />

• Statement <strong>of</strong> accreditation on cover screen or second screen: “<strong>Geisinger</strong><br />

<strong>Health</strong> <strong>System</strong> is accredited by the Pennsylvania Medical Society to sponsor<br />

continuing medical education for physicians.”<br />

• Designation statement on cover screen to state: “<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />

designates this continuing medical education activity for a maximum <strong>of</strong> ___<br />

credit hours in Category 1 <strong>of</strong> the Physician’s Recognition Award <strong>of</strong> the<br />

American Medical Association and the Pennsylvania Medical Society<br />

membership requirements. Each physician should claim those hours <strong>of</strong> credit<br />

that he/she actually spent in the educational activity.<br />

• Title <strong>of</strong> activity on cover screen<br />

• Learning objectives present on cover screen<br />

• Specified target audience (physician specialties) on cover screen.<br />

• Commercial support disclosure must be mentioned once at the beginning <strong>of</strong><br />

the activity. No advertising is allowed within the text.<br />

• List <strong>of</strong> principle faculty and their credentials must be listed on the third screen<br />

or linked with buttons or hypertext. Faculty in an on-line CME activity is the<br />

person(s) responsible for developing, writing, and verifying content.<br />

• Faculty disclosure must be included with the faculty information<br />

• <strong>Disclosure</strong> <strong>of</strong> any discussions <strong>of</strong> <strong>of</strong>f-label uses should be noted in the text at<br />

the appropriate area.<br />

• To be included on all promotional materials and labels <strong>of</strong> each unit:<br />

- Description <strong>of</strong> method <strong>of</strong> physician participation<br />

- Method <strong>of</strong> completion<br />

- Dates <strong>of</strong> original release, expiration, and review update or approval. Each<br />

course must be reviewed and approved or updated every year.<br />

- Description <strong>of</strong> media used must be described within the materials.<br />

• Include an evaluation form with the material.<br />

• Pre and post tests are recommended for each activity<br />

• Attach a bibliographical reference section to provide further resources for<br />

learners. This is an AMA requirement, not an accreditation requirement.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 93


On-Line Continuing Medical Education<br />

Fee <strong>Policy</strong>:<br />

On-line Continuing Medical Education (CME) activity development incurs<br />

expenses that will be <strong>of</strong>f set in various ways (i.e. GHS, GHP, Clinical departments<br />

and grants). Billing takes place at the time <strong>of</strong> approval and before the online<br />

course goes live. As CME enters the web-based market in FY 2005, the following<br />

schedule <strong>of</strong> charges will be implemented:<br />

Basic Activity construction and initiation $1500.00<br />

To include dated electronic text, bibliography, pre/post tests, evaluations and<br />

method <strong>of</strong> completion.<br />

Anticipated development resources:<br />

• Pr<strong>of</strong>essional consult with subject matter expert<br />

Estimated time = 2 hrs.<br />

• Technical hours allotted for development <strong>of</strong> material<br />

Estimated time = 10 hrs.<br />

• CME Executive review<br />

Estimated time = .5 hrs.<br />

• CME Committee review (3 members)<br />

Estimated time per member = 1 hr.<br />

Additional technical time beyond allotted time $35.00/hour<br />

• Annual review <strong>of</strong> activity with subject matter expert<br />

• Update <strong>of</strong> activity<br />

Credit maintenance (unit <strong>of</strong> credit = 1 to 8 hours)<br />

• Certificates and yearly CME transcript<br />

• Record (6 years) <strong>of</strong> all completed activities<br />

$15.00/person<br />

Sources <strong>of</strong> payment: Intercompany or Invoiced<br />

• Individual CME funds - employed provider<br />

• GHP - paneled providers<br />

• Self pay for all others<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 94


Joint Sponsorship Application Process<br />

A requirement <strong>of</strong> an accredited sponsor engaging in joint sponsorship is that the<br />

accredited sponsor be integrally involved in the planning <strong>of</strong> the jointly sponsored<br />

activity. Documentation <strong>of</strong> all <strong>of</strong> the other Essentials must also occur.<br />

Therefore, adequate documentation <strong>of</strong> the planning process with early<br />

involvement <strong>of</strong> the CME Office is necessary.<br />

Non-accredited providers interested in receiving educational credit for an activity<br />

must contact the CME Office as soon as the planning process begins. The CME<br />

Office will work with the planning committee to insure compliance with the<br />

Essentials and Standards.<br />

Under no circumstances will credit be awarded retroactively.<br />

Fees for joint sponsorship will vary based on the scope <strong>of</strong> the activity, amount <strong>of</strong><br />

staff time involved and the relationship to a <strong>Geisinger</strong> practice site. Either the<br />

Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />

Education or the CME Manager will approve all fees.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 95


Joint Sponsorship Definition<br />

Joint sponsorship allows non-accredited organizations to present educational<br />

activities that qualify for Category 1 credit.<br />

An accredited sponsor may enter into joint sponsorship with other nonaccredited<br />

organizations by taking full responsibility for the planning and<br />

evaluation <strong>of</strong> the program.<br />

Co-sponsorship represents two accredited providers providing an educational<br />

<strong>of</strong>fering with one assuming responsibility for compliance with the Essentials.<br />

Joint Sponsorship’s <strong>Policy</strong><br />

The <strong>Geisinger</strong> CME Office may, from time to time, wish to enter into a joint<br />

sponsorship relationship with a non-accredited provider to produce quality<br />

educational programming.<br />

The following guidelines are necessary for successful implementation <strong>of</strong> a jointly<br />

sponsored activity:<br />

1. The content, target audience and scope <strong>of</strong> the activity must be<br />

compatible with <strong>Geisinger</strong>’s CME mission and strategic goals.<br />

2. Joint sponsorship will only occur with other health care providers or<br />

recognized specialty organizations.<br />

3. The non-accredited sponsor must adhere to <strong>Geisinger</strong>’s policy<br />

regarding joint sponsorship documentation, deadlines, etc.<br />

4. A complete budget <strong>of</strong> the activity must be available and approved by<br />

the CME Office prior to the activity.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 96


Fees for Joint Sponsorship <strong>of</strong> Continuing Medical Education Activities<br />

Credit Application and Review Fee $500.00<br />

Review process includes input from GHS CME Executive Committee,<br />

CME Committee and appropriate feedback to requestor regarding<br />

needs assessment and objectives. This fee must accompany the application.<br />

Types <strong>of</strong> activities:<br />

• Recurring course/year<br />

• Single event<br />

• Symposium<br />

• Other educational designs<br />

• Brochure review<br />

• Telephone/email inquiries<br />

• Follow-up evaluations<br />

Activity with Commercial Support $50.00/letter <strong>of</strong> agreement<br />

Planning oversight:<br />

• Letters <strong>of</strong> Agreement<br />

• Documentation and maintenance <strong>of</strong> commercial support<br />

Credit Maintenance<br />

$15.00/attendee<br />

This cost is for CME credit maintenance per event for each attendee. These<br />

records are maintained for six years. You will be billed following the event for<br />

the actual number <strong>of</strong> participants.<br />

On Site Conference Support<br />

$50.00/hour/person<br />

+ travel expense<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Office personnel provide registration services and<br />

on-site facilitation. All new major activities (1/2 day or longer) require GHS CME<br />

personnel on site.<br />

Educational Consultation<br />

$100.00/hour<br />

Our CME pr<strong>of</strong>essionals will help you build a program based on your needs, credit<br />

requirements, speaker recruitment and instructional design.<br />

These are just a sample <strong>of</strong> the services our CME Office can <strong>of</strong>fer you. We will<br />

work within your budget to plan a very successful meeting. Please call the<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> CME Office at 570-271-6692 for all your continuing<br />

medical education needs.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 97


Team CME <strong>Policy</strong><br />

Team performance improvement projects can be effective sources <strong>of</strong> physician<br />

continuing education. The CMEC (Continuing Medical Education Committee) will<br />

consider applications for PMS Category 1 credit for these team activities. The<br />

application will be previewed by the CMEC. Once approval to proceed is given, a<br />

CMEC member will be assigned as a liaison. This CMEC member will review the<br />

advanced plan, make recommendations and advocate for the team at the CMEC<br />

meeting.<br />

An educational planning process must be followed:<br />

• The project goal must clearly relate to the CMEC mission<br />

• A written needs assessment with data must be submitted<br />

• Objectives must be clearly stated<br />

• Participants must be identified in advance with a leader and/or secretary<br />

to ensure documentation<br />

• The committee process including educational methods must be described<br />

• Outcome measurements must be planned<br />

• Time frame for completion must be stated<br />

• An activity evaluation must be done by each participant<br />

• Each participant must submit a final attestation <strong>of</strong> hours devoted to the<br />

activity<br />

Projects should normally be completed within one year. Once completed and<br />

above documentation is submitted and reviewed, CME credit <strong>of</strong> hour to hour up<br />

to 20 hours/project/year will be awarded to each participant.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 98


The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Continuing Medical Education Office<br />

Application For Team Credit<br />

I submit the following team educational plans for Category 1 credit approval.<br />

Title________________________________________________________<br />

____________________________________________________________<br />

Time Frame___________________Total Hours(Up To 20/Yr)___________<br />

Team Leader______________________________Phone#_____________<br />

Team Secretary_______________________________________________<br />

Team Members_______________________________________________<br />

___________________________________________________________<br />

___________________________________________________________<br />

___________________________________________________________<br />

• Needs Assessment - how have you identified the educational needs <strong>of</strong> your<br />

target audience? Please check the methods you used*:<br />

_____ peer review<br />

_____ self assessment<br />

_____ M&M statistics<br />

_____ patient care audit<br />

_____ consensus <strong>of</strong> experts _____ other_____________<br />

Copy <strong>of</strong> data must accompany application before it will be submitted for approval.<br />

• Instructional Goals and Objectives:<br />

*See attached Mission Statement<br />

_________________________________________________________<br />

_________________________________________________________<br />

_________________________________________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 99


• Identify your educational process:<br />

How will team work?____________________________________________<br />

_____________________________________________________________<br />

What resources will you use?_____________________________________<br />

_____________________________________________________________<br />

• Identify outcomes you will measure_________________________________<br />

__________________________________________________________________________<br />

• How will this activity be evaluated to see that it meets your instructional<br />

objective(s)____________________________________________________<br />

______________________________________________________________<br />

FOR CME OFFICE USE:<br />

_____Fast track approval to proceed with project<br />

CMEC Liasion ______________________ Preview Date _____________<br />

Final Approval and Credit Granted:<br />

Signature ______________________________________ Date________<br />

Signature ______________________________________ Date________<br />

Signature ______________________________________ Date________<br />

CME Committee Action ___________________________ Date________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 100


Team Planning Time Sheet<br />

Record time to the nearest ¼ hour.<br />

Preparation:<br />

This includes time spent seeking out information resources such as doing a<br />

literature search, reviewing abstracts, speaking with consultants, contacting<br />

agency representatives, or communicating with the team leader. The maximum<br />

allowable time for this stage is one hour.<br />

Preparation Time =<br />

Meeting:<br />

This includes time spent meeting to discuss the issues:<br />

Date =<br />

Date =<br />

Date =<br />

Date =<br />

Date =<br />

Meeting Time =<br />

Writing:<br />

This includes time spent reviewing information resources, writing and/or typing<br />

the report, and completing the evaluation form.<br />

Writing Time =<br />

Grand Total =<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 101


Attestation<br />

Time Report:<br />

Record your time to the nearest 1/2 hour:<br />

Preparation Time =<br />

Meeting Time =<br />

Writing Time =<br />

Grand Total =<br />

Attestation:<br />

I have accurately completed this time report. This project reflects learning that I<br />

have done as part <strong>of</strong> this team project. I have not otherwise received CME credit<br />

for the time spent doing this project.<br />

Name (please print)<br />

____________________________________________________<br />

Date________________________________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 102


Evaluation<br />

Review your application form. Circle the appropriate x:<br />

Have you met your objectives?<br />

x x x x x<br />

None Some All<br />

How valuable was this project in terms <strong>of</strong> time spent versus information gained?<br />

x x x x x<br />

Not Somewhat Very<br />

Would you do another project?<br />

x x x x x<br />

No Way Maybe Definitely<br />

Answer the following questions, please:<br />

<br />

What was the most important thing that you learned?<br />

<br />

How do you anticipate using what you learned?<br />

If you were to do this project again, what would you do differently?<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 103


Commercial Support<br />

Standards for Commercial Support <strong>of</strong> Continuing Medical Education<br />

As adopted by the Accreditation Council for Continuing Medical Education Board<br />

<strong>of</strong> Directors on April 1, 2004 (reprinted verbatim from ACCME).<br />

Standards to Ensure Independence in CME Activities<br />

STANDARD 1: Independence<br />

1.1 A CME provider must ensure that the following decisions were made<br />

free <strong>of</strong> the control <strong>of</strong> a commercial interest. The ACCME defines a<br />

“commercial interest” as any proprietary entity producing health care<br />

goods or services, with the exemption <strong>of</strong> non-pr<strong>of</strong>it or government<br />

organizations and non-health care related companies.<br />

(a) Identification <strong>of</strong> CME needs;<br />

(b) Determination <strong>of</strong> educational objectives;<br />

(c) Selection and presentation <strong>of</strong> content;<br />

(d) Selection <strong>of</strong> all persons and organizations that will be in a<br />

position to control the content <strong>of</strong> the CME;<br />

(e) Selection <strong>of</strong> educational methods;<br />

(f) Evaluation <strong>of</strong> the activity.<br />

1.2 A commercial interest cannot take the role <strong>of</strong> non-accredited partner<br />

in a joint sponsorship relationship.<br />

STANDARD 2: Resolution <strong>of</strong> Personal <strong>Conflict</strong>s <strong>of</strong> <strong>Interest</strong><br />

2.1 The provider must be able to show that everyone who is in a position<br />

to control the content <strong>of</strong> an education activity has disclosed all relevant<br />

financial relationships with any commercial interest to the provider. The<br />

ACCME defines “’relevant’ financial relationships” as financial relationships<br />

in any amount occurring within the past 12 months that create a conflict<br />

<strong>of</strong> interest.<br />

2.2 An individual who refuses to disclose relevant financial relationships<br />

will be disqualified from being a planning committee member, a teacher,<br />

or an author <strong>of</strong> CME, and cannot have control <strong>of</strong>, or responsibility for, the<br />

development, management, presentation or evaluation <strong>of</strong> the CME<br />

activity.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 104


2.3 The provider must have implemented a mechanism to identify and<br />

resolve all conflicts <strong>of</strong> interest prior to the education activity being<br />

delivered to learners.<br />

STANDARD 3: Appropriate Use <strong>of</strong> Commercial Support<br />

3.1 The provider must make all decisions regarding the disposition and<br />

disbursement <strong>of</strong> commercial support.<br />

3.2 A provider cannot be required by a commercial interest to accept<br />

advice or services concerning teachers, authors, or participants or other<br />

education matters, including content, from a commercial interest as<br />

conditions <strong>of</strong> contributing funds or services.<br />

3.3 All commercial support associated with a CME activity must be given<br />

with the full knowledge and approval <strong>of</strong> the provider.<br />

Written agreement documenting terms <strong>of</strong> support<br />

3.4 The terms, conditions, and purposes <strong>of</strong> the commercial support must<br />

be documented in a written agreement between the commercial supporter<br />

that includes the provider and its educational partner(s). The agreement<br />

must include the provider, even if the support is given directly to the<br />

provider’s educational partner or a joint sponsor.<br />

3.5 The written agreement must specify the commercial interest that is<br />

the source <strong>of</strong> commercial support.<br />

3.6 Both the commercial supporter and the provider must sign the written<br />

agreement between the commercial supporter and the provider.<br />

Expenditures for an individual providing CME<br />

3.7 The provider must have written policies and procedures governing<br />

honoraria and reimbursement <strong>of</strong> out-<strong>of</strong>-pocket expenses for planners,<br />

teachers and authors.<br />

3.8 The provider, the joint sponsor, or designated educational partner<br />

must pay directly any teacher or author honoraria or reimbursement <strong>of</strong><br />

out-<strong>of</strong>–pocket expenses in compliance with the provider’s written policies<br />

and procedures.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 105


3.9 No other payment shall be given to the director <strong>of</strong> the activity,<br />

planning committee members, teachers or authors, joint sponsor, or any<br />

others involved with the supported activity.<br />

3.10 If teachers or authors are listed on the agenda as facilitating or<br />

conducting a presentation or session, but participate in the remainder <strong>of</strong><br />

an educational event as a learner, their expenses can be reimbursed and<br />

honoraria can be paid for their teacher or author role only.<br />

Expenditures for learners<br />

3.11 Social events or meals at CME activities cannot compete with or take<br />

precedence over the educational events.<br />

3.12 The provider may not use commercial support to pay for travel,<br />

lodging, honoraria, or personal expenses for non-teacher or nonauthor<br />

participants <strong>of</strong> a CME activity. The provider may use commercial support<br />

to pay for travel, lodging, honoraria, or personal expenses for bona fide<br />

employees and volunteers <strong>of</strong> the provider, joint sponsor or educational<br />

partner.<br />

Accountability<br />

3.13 The provider must be able to produce accurate documentation<br />

detailing the receipt and expenditure <strong>of</strong> the commercial support.<br />

STANDARD 4. Appropriate Management <strong>of</strong> Associated Commercial<br />

Promotion<br />

4.1 Arrangements for commercial exhibits or advertisements cannot<br />

influence planning or interfere with the presentation, nor can they be a<br />

condition <strong>of</strong> the provision <strong>of</strong> commercial support for CME activities.<br />

4.2 Product-promotion material or product-specific advertisement <strong>of</strong> any<br />

type is prohibited in or during CME activities. The juxtaposition <strong>of</strong> editorial<br />

and advertising material on the same products or subjects must be<br />

avoided. Live (staffed exhibits, presentations) or enduring (printed or<br />

electronic advertisements) promotional activities must be kept separate<br />

from CME.<br />

<br />

For print, advertisements and promotional materials will not be<br />

interleafed within the pages <strong>of</strong> the CME content. Advertisements<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 106


and promotional materials may face the first or last pages <strong>of</strong><br />

printed CME content as long as these materials are not related<br />

to the CME content they face and are not paid for by the<br />

commercial supporters <strong>of</strong> the CME activity.<br />

<br />

<br />

<br />

For computer based, advertisements and promotional materials<br />

will not be visible on the screen at the same time as the CME<br />

content and not interleafed between computer ‘windows’ or<br />

screens <strong>of</strong> the CME content.<br />

For audio and video recording, advertisements and promotional<br />

materials will not be included within the CME. There will be no<br />

‘commercial breaks.’<br />

For live, face-to-face CME, advertisements and promotional<br />

materials cannot be displayed or distributed in the educational<br />

space immediately before, during, or after a CME activity.<br />

Providers cannot allow representatives <strong>of</strong> Commercial <strong>Interest</strong>s<br />

to engage in sales or promotional activities while in the space or<br />

place <strong>of</strong> the CME activity.<br />

4.3 Educational materials that are part <strong>of</strong> a CME activity, such as slides,<br />

abstracts and handouts, cannot contain any advertising, trade name or a<br />

product-group message.<br />

4.4 Print or electronic information distributed about the non-CME<br />

elements <strong>of</strong> a CME activity that are not directly related to the transfer <strong>of</strong><br />

education to the learner, such as schedules and content descriptions, may<br />

include product promotion material or product-specific advertisement.<br />

4.5 A provider cannot use a commercial interest as the agent providing a<br />

CME activity to learners, e.g., distribution <strong>of</strong> self-study CME activities or<br />

arranging for electronic access to CME activities.<br />

STANDARD 5. Content and Format without Commercial Bias<br />

5.1 The content or format <strong>of</strong> a CME activity or its related materials must<br />

promote improvements or quality in healthcare and not a specific<br />

proprietary business interest <strong>of</strong> a commercial interest.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 107


Presentations must give a balanced view <strong>of</strong> therapeutic options. Use<br />

<strong>of</strong> generic names will contribute to this impartiality. If the CME<br />

educational material or content includes trade names, where available<br />

trade names from several companies should be used, not just trade<br />

names from a single company.<br />

STANDARD 6.<strong>Disclosure</strong>s Relevant to Potential Commercial Bias<br />

Relevant financial relationships <strong>of</strong> those with control over CME<br />

content<br />

6.1 An individual must disclose to learners any relevant financial<br />

relationship(s), to include the following information:<br />

The name <strong>of</strong> the individual;<br />

The name <strong>of</strong> the commercial interest(s);<br />

The nature <strong>of</strong> the relationship the person has with each commercial<br />

interest.<br />

6.2 For an individual with no relevant financial relationship(s) the learners<br />

must be informed that no relevant financial relationship(s) exist.<br />

Commercial support for the CME activity.<br />

6.3 The source <strong>of</strong> all support from commercial interests must be disclosed<br />

to learners. When commercial support is ‘in-kind’ the nature <strong>of</strong> the<br />

support must be disclosed to learners.<br />

6.4 ‘<strong>Disclosure</strong>’ must never include the use <strong>of</strong> a trade name or a productgroup<br />

message.<br />

Timing <strong>of</strong> disclosure<br />

6.5 A provider must disclose the above information to learners prior to the<br />

beginning <strong>of</strong> the educational activity.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 108


<strong>Disclosure</strong> <strong>Policy</strong><br />

(<strong>Conflict</strong> <strong>of</strong> <strong>Interest</strong>)<br />

<strong>Disclosure</strong> <strong>of</strong> real or perceived conflict <strong>of</strong> interest will be made in accordance<br />

with the Standards for Commercial Support <strong>of</strong> Continuing Medical Education. All<br />

faculty and members <strong>of</strong> the planning committee must declare any real or<br />

perceived conflicts <strong>of</strong> interest that may be contained within their presentation,<br />

interest or with the financial supporters <strong>of</strong> the activity. Current policy requires<br />

written documentation.<br />

This policy does not mean that a speaker or planner with a conflict <strong>of</strong> interest<br />

may not make a presentation. It means that any potential conflict will be<br />

identified openly so that the listeners may form their own judgments about the<br />

presentation with the full disclosure <strong>of</strong> the facts <strong>of</strong> the presenter's involvement<br />

with the company or manufacturer <strong>of</strong> the drug or device, which is the topic <strong>of</strong><br />

the presentation. All faculty participating in continuing medical education<br />

activities sponsored by <strong>Geisinger</strong> are expected to disclose to the audience any<br />

real or apparent conflict(s) <strong>of</strong> interest related to the content <strong>of</strong> their<br />

presentation(s). Failure to return the "<strong>Disclosure</strong> Statement for Faculty" will be<br />

sufficient cause to replace or eliminate the faculty presenter.<br />

Examples <strong>of</strong> situations requiring disclosure include:<br />

1. Service as a paid or non-paid consultant or employee<br />

2. Receive support from commercial sources for honoraria, travel and<br />

lodging<br />

3. Receipt <strong>of</strong> financial support from commercial sources for research projects<br />

4. Major financial interests or stock holdings<br />

5. Member <strong>of</strong> a commercial supporters speakers bureau<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 109


MANAGEMENT OF CONFLICTS OF INTEREST POLICY<br />

Personal conflicts <strong>of</strong> interest will be managed utilizing a four (4)-part approach:<br />

1) Notification <strong>of</strong> <strong>Conflict</strong> <strong>Policy</strong><br />

All sponsor employees will read and sign <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>’s Code <strong>of</strong><br />

Conduct, which describes behavioral standards.<br />

2) Identification <strong>of</strong> <strong>Conflict</strong>s<br />

All CME Committee members are required to complete a conflict <strong>of</strong> interest<br />

document annually and the Chair <strong>of</strong> the CME reviews them<br />

Committee.<br />

All planning personnel must also complete a conflict <strong>of</strong> interest document as<br />

part <strong>of</strong> the application process.<br />

All faculty are required to complete a disclosure form before the CME<br />

application receives final credit.<br />

3) Resolving <strong>Conflict</strong>s<br />

The CME Executive Committee will review all conflicts <strong>of</strong> interest. Any<br />

significant conflicts will result in canceling <strong>of</strong> the activity or not issuing the<br />

CME credits. Perception <strong>of</strong> conflict will be disclosed in writing prior to the<br />

activity.<br />

4) Auditing Effectiveness <strong>of</strong> <strong>Conflict</strong> Management Process<br />

Participants will be surveyed for perceptions <strong>of</strong> bias/commercialism. Noted<br />

biases will be compared to any disclosed conflict. Faculty or planner conflicts<br />

which are associated with perceived bias will result in ban <strong>of</strong><br />

speaker/planner/support from future programs for one (1) year.<br />

Appeals can be made to the full CME Committee at its next regularly<br />

scheduled meeting.<br />

An anonymous compliance hotline number will be published in all handout<br />

materials.<br />

Approved June, 2005<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 110


TO: CME Activity Directors<br />

RE: Commercial Support Standards<br />

All accredited sponsors <strong>of</strong> CME (including <strong>Geisinger</strong>) must comply with the<br />

standards including faculty and planning committee disclosure <strong>of</strong> potential<br />

conflicts <strong>of</strong> interest and funding guidelines that must be followed by all<br />

accredited sponsors. Current policy requires written documentation.<br />

Regarding the "<strong>Policy</strong> on <strong>Disclosure</strong>" - you will find attached our policy as well as<br />

a "<strong>Disclosure</strong> Statement" for the CME faculty. All faculty, whether <strong>Geisinger</strong> staff<br />

or outside speakers must fill out a disclosure form and return it immediately to<br />

the CME Office. The disclosure will be noted in the handout materials. A<br />

disclosure statement must also be made at the start <strong>of</strong> each lecture. CME<br />

Activity Directors are expected to aid the CME Office in obtaining this<br />

documentation.<br />

Funds from commercial sources must be in the form <strong>of</strong> an educational grant with<br />

the letter <strong>of</strong> agreement originating from the CME Office and made payable to the<br />

CME Office, which will be deposited in your activity account. It is not permissible<br />

to have commercial funds deposited into departmental accounts and expenses<br />

paid to the CME Office.<br />

If you have any questions regarding this policy and/or form, please feel free to<br />

contact the CME Office at (570) 271-6692.<br />

Warm Regards,<br />

Sharon Hanley, RMP, CEP<br />

Manager, Office <strong>of</strong> Continuing Medical Education<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 111


FACULTY DISCLOSURE<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> must insure balance, independence, objectivity, and scientific rigor in all its<br />

individually sponsored or jointly sponsored educational activities. All faculty are expected to disclose to the<br />

activity audience any significant financial interest or other relationship (1) with the manufacturer(s) <strong>of</strong> any<br />

commercial product(s) and/or provider(s) <strong>of</strong> commercial services discussed in an educational presentation<br />

and (2) with any supporters <strong>of</strong> the activity. (Significant financial interest or other relationship can include<br />

such things as grants or research support, employee, consultant, major stock holder, member <strong>of</strong> speakers<br />

bureau, owner <strong>of</strong> a company or product, designer <strong>of</strong> a product, etc.)<br />

NAME OF CME ACTIVITY<br />

TITLE OF PRESENTATION<br />

DATE OF PRESENTATION<br />

CIRCLE YOUR RESPONSES:<br />

1. With respect to the presentation, I, my spouse/partner and my department (CIRCLE ONE)<br />

DO HAVE/DO NOT HAVE any relevant financial interest/arrangements or affiliations with<br />

any commercial/corporate organization(s) within the past 12 months associated with the manufacture,<br />

license, sale, distribution or promotion <strong>of</strong> the drug or device which is the topic <strong>of</strong> the presentation.<br />

If “have”, with which companies are you related?<br />

Nature <strong>of</strong> Relationship:<br />

( ) Speakers Bureau<br />

( ) Research Grant<br />

( ) Major Stockholder<br />

( ) Employment Affiliation<br />

( ) Other<br />

(CIRCLE ONE)<br />

2. I confirm that I AM/AM NOT receiving direct payment from a commercial entity for<br />

honorarium, travel, or other expenses.<br />

______________________________________________<br />

Signature<br />

________________<br />

Date<br />

_____________________________________________<br />

Printed Name <strong>of</strong> Presenter<br />

Revised & Approved 7/27/05<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 112


© Pr<strong>of</strong>essional Development P&P Manual 2005 113


WRITTEN AGREEMENT<br />

Regarding Terms, Conditions and Purposes <strong>of</strong> an Educational Grant<br />

between GEISINGER CONTINUING EDUCATION and<br />

Title <strong>of</strong> CME Activity:<br />

Location:<br />

Date(s)<br />

Commercial Supporter (Company name/Branch):<br />

Telephone: Fax: Contact Person:<br />

The above company wishes to provide support for the named continuing medical education activity by<br />

means <strong>of</strong> (indicate which option):<br />

1. Unrestricted educational grant for support <strong>of</strong> the CME activity in the amount <strong>of</strong> $<br />

A. Speaker(s)<br />

To include: All Expenses ______ Travel Only ______ Honorarium Only __ ____<br />

Honorarium Amount (to be determined by Course Director) $<br />

B. Support for catering functions (specify) in the amount <strong>of</strong> $<br />

C. Other (e.g., equipment loan, brochure distribution, etc.)<br />

Make check payable to: <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Tax ID: #23-6291113<br />

Mail to Department <strong>of</strong> Continuing Education, <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>, 100 North Academy Avenue,<br />

Danville, PA 17822-1350.<br />

CONDITIONS<br />

1. Statement <strong>of</strong> Purpose: The activity is designed for a specific educational purpose and will not promote<br />

the commercial supporter’s products or services, directly or indirectly.<br />

2. Control <strong>of</strong> Content and Selection <strong>of</strong> Presenters and Moderators: <strong>Geisinger</strong> is ultimately responsible for<br />

control <strong>of</strong> content and selection <strong>of</strong> presenters and moderators. The commercial supporter, or its agents,<br />

will respond only to <strong>Geisinger</strong> initiated requests for suggestions <strong>of</strong> presenters or sources <strong>of</strong> possible<br />

presenters. If a commercial supporter is asked for suggested faculty, the commercial supporter will<br />

suggest more than one name (if possible); will provide speaker qualifications; will disclose financial or<br />

other relationships between the commercial supporter and the speaker; will provide this information in<br />

writing. <strong>Geisinger</strong> will record the role <strong>of</strong> the commercial supporter, or its agents, in suggesting<br />

presenter(s); will seek suggestions from other sources; will make selection <strong>of</strong> presenter(s) based on<br />

balance and independence.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 114


3. <strong>Disclosure</strong> <strong>of</strong> Financial Relationships: <strong>Geisinger</strong> will ensure disclosure to the audience <strong>of</strong> (a) company<br />

funding and (b) any significant relationship between <strong>Geisinger</strong> and the commercial supporter (e.g., grant<br />

recipient) or between individual speakers or moderators and the commercial supporter.<br />

4. Involvement in Content: There will be no “scripting,” emphasis, or influence on content by the<br />

commercial supporter or its agents.<br />

5. Ancillary Promotional Activities: No promotional activities will be permitted in the same room or obligate<br />

path as the educational activity. No product advertisements will be permitted in the program room.<br />

6. Objectivity and Balance: <strong>Geisinger</strong> will make every effort to ensure that data regarding the commercial<br />

supporter’s products (or competing products) are objectively selected and presented, with favorable and<br />

unfavorable information and balanced discussion <strong>of</strong> prevailing information on the product(s) and/or<br />

alternative treatments.<br />

7. Limitations <strong>of</strong> Data: <strong>Geisinger</strong> will ensure, to the extent possible, disclosure <strong>of</strong> limitations <strong>of</strong> data (e.g.,<br />

ongoing research, interim analyses, preliminary data, or unsupported opinion).<br />

8. Discussion <strong>of</strong> Unapproved Uses: <strong>Geisinger</strong> requires that presenters disclose when a product is not<br />

approved in the United States for the use under discussion.<br />

9. Opportunities for Debate: <strong>Geisinger</strong> will ensure opportunities for questioning or scientific debate.<br />

10. Independence <strong>of</strong> Sponsor in the Use <strong>of</strong> Contributed Funds:<br />

a. Funds should be in the form <strong>of</strong> an educational grant made payable to <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>.<br />

b. All other support associated with this CME activity (e.g., distributing brochures, preparing slides,<br />

etc.) must be given with the full knowledge and approval <strong>of</strong> <strong>Geisinger</strong>.<br />

c. No other funds from the commercial company will be paid to the program director, faculty, or others<br />

involved with the CME activity (additional honoraria, extra social events, etc.).<br />

___________agrees to abide by all <strong>of</strong> the requirements <strong>of</strong> the Accreditation Council for Continuing<br />

Medical Education (ACCME) Standards for Commercial Support <strong>of</strong> Continuing Medical Education<br />

(appended),<br />

<strong>Geisinger</strong> agrees to: 1) abide by the ACCME Standards for Commercial Support <strong>of</strong> Continuing Medical<br />

Education; 2) acknowledge educational support from commercial companies in program brochures, syllabi,<br />

and other program materials; 3) upon request, furnish to the commercial supporter a report concerning the<br />

expenditure <strong>of</strong> the funds provided by the commercial supporter.<br />

SIGNATURES OF AGREEMENT<br />

Company Representative (Name)__________________________________________________<br />

Signature__________________________________________________ Date_______________<br />

CME Manager (Name)_______Sharon K Hanley, RMP, CEP____________________________<br />

Signature__________________________________________________Date________________<br />

CME Administrator (Name)____________Linda Famiglio, M.D._________________________<br />

Signature__________________________________________________Date________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 115


Various CME Policies And Samples<br />

Activity Cancellation <strong>Policy</strong><br />

<strong>Geisinger</strong> reserves the right to cancel an activity due to the lack <strong>of</strong> registration as<br />

late as one week prior to the activity. All registrants will be notified and full<br />

refunds will be processed.<br />

Activity Refund <strong>Policy</strong><br />

Full refund will be given for cancellations received 5 days prior to the date <strong>of</strong> the<br />

activity. A $25 processing fee will be charged for cancellations after that date.<br />

No refunds will be granted for no-shows.<br />

Full refunds will be granted if the activity is canceled for any reason.<br />

Confirmation Letters<br />

A confirmation letter is sent to everyone who registers for an activity whether<br />

they have paid a registration fee or not. The computer will tell them if they paid<br />

in full or have been invoiced. Confirmation letters are sent the day the<br />

registration is received. (Sample attached)<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 116


Sample Confirmation Letter<br />

Dr. XYZ<br />

100 North Academy Avenue<br />

Danville, PA 17822<br />

Date<br />

Dear Dr. XYZ:<br />

This letter is to acknowledge receipt <strong>of</strong> your registration in our activity entitled,<br />

“A Day with the Dermatologists”, to be held on May 31, 2004 in the Hemelright<br />

Auditorium at the <strong>Geisinger</strong> Medical Center.<br />

The program start time is 8:30 am with registration starting at 8:00 am. A<br />

continental breakfast will be available at the registration area. A luncheon will be<br />

provided, as well as, two refreshment breaks.<br />

Please dress in layers, as it is difficult to regulate the temperature <strong>of</strong> the meeting<br />

room with large groups attending.<br />

Should you have any questions concerning this or any other continuing education<br />

activities, please feel free to call the CME Office at 570-272-6692. A 24-hour<br />

answering service is available. Office hours are 7:00 am – 4:00 pm daily.<br />

Looking forward to seeing you soon.<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />

CME Office<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 117


Attendance Record Samples<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />

Sign-In Form<br />

Activity Title:<br />

Activity Date (S):<br />

Please Print (if not legible, no credit will be issued)<br />

Name<br />

Complete Address<br />

Or Internal Zip<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_________________________________________________________________<br />

_____________________________________________________________________________________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 118


Certificates Of Attendance<br />

The Continuing Medical Education Office has many different certificates <strong>of</strong><br />

attendance for example:<br />

• physicians/nurse practitioners/physician assistants<br />

• pharmacists<br />

• nurses (LPN & RN)<br />

• allied health pr<strong>of</strong>essionals<br />

• dieticians<br />

• athletic trainers<br />

• occupational therapists<br />

A certificate <strong>of</strong> attendance is given to everyone who attends an activity on the<br />

day <strong>of</strong> the activity. The certificate <strong>of</strong> attendance reflects the activity title, date,<br />

location and any credit that was issued.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 119


Physician, Physician Assistants, and Nurse Practitioners<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 120


Pharmacist<br />

Statement <strong>of</strong> Continuing Pharmaceutical Education Credit<br />

Provider Information<br />

Program Information<br />

Name <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Title<br />

ACPE I.D.<br />

Univ. Prog. No.<br />

Date<br />

Participant Information<br />

Credit Information<br />

Name Credits Issued CEU<br />

Address Or Contact Hrs<br />

City, State, Zip<br />

Date<br />

License No. (s)<br />

Authorized<br />

Signature<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 121


Statement <strong>of</strong> Continuing Pharmaceutical Education Credit<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> Office <strong>of</strong> Continuing Medical Education<br />

Name<br />

Program Information<br />

Credit Information<br />

ACPE Universal Program Number Title Date CEUs Contact Hours<br />

Credit Information<br />

Participant Information<br />

Credits Issued<br />

CEU<br />

License No. (s)<br />

Name<br />

Address<br />

Or<br />

Date<br />

Contact Hrs<br />

City, State, Zip<br />

________________________________<br />

Signature<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 122


Nursing<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 123


Allied <strong>Health</strong> Pr<strong>of</strong>essional<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 124


Brochure Design<br />

Brochure Design <strong>Policy</strong><br />

The Continuing Medical Education (CME) Office has a standard brochure design<br />

for all activities held at the <strong>Geisinger</strong> Medical Center. All one-day activities are<br />

printed on white bond paper with red, blue and black ink.<br />

The CME Office prepares the information and layout for the brochure and then<br />

sends it to the print shop to be typeset. When the "blue line" is returned to the<br />

CME Office, it is given to the Activity Director to pro<strong>of</strong> as well as the staff in the<br />

CME Office. The Activity Director signs <strong>of</strong>f on the final pro<strong>of</strong> before printing the<br />

brochure.<br />

There are also other brochure designs available for multi-day activities held at<br />

resort areas. These brochures are generally four-folded and larger than our<br />

standard one-day brochures. In most cases, we stay with the same paper and<br />

ink as used in one-day brochures.<br />

Required Brochure Credit Statements<br />

All activities designated for credit must have all <strong>of</strong> the following statements on<br />

the brochure and/or announcement.<br />

Accreditation<br />

<strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> is accredited by the Pennsylvania Medical Society to<br />

sponsor continuing medical education for physicians.<br />

Designation<br />

The <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> designates this continuing medical education<br />

activity for a maximum <strong>of</strong> ___ credit hours <strong>of</strong> Category 1 credit toward the AMA<br />

Physicians Recognition Award, and the Pennsylvania Medical Society membership<br />

requirement. Each physician should claim only those hours <strong>of</strong> credit that he/she<br />

actually spent in the educational activity.<br />

<strong>Disclosure</strong><br />

All faculty participating in continuing medical education programs sponsored by<br />

the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> are expected to disclose to the program audience<br />

whether they do or do not have any real or apparent conflict(s) <strong>of</strong> interest or<br />

other relationships related to the content <strong>of</strong> their presentation(s).<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 125


Joint Sponsored Accreditation<br />

This activity has been planned and implemented in accordance with the<br />

Essentials and Standards <strong>of</strong> the Accreditation council for Continuing Medical<br />

Education (ACCME) through the joint sponsorship <strong>of</strong> <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong><br />

and _____________________. <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong> is accredited by the<br />

Pennsylvania Medical Society to provide continuing medical education for<br />

physicians.<br />

Deadlines<br />

The deadline for Continuing Medical Education activities that follow established<br />

formats can be considered for credit up to 7-10 business days prior to the<br />

activity.<br />

Urgent needs should be discussed with the CME Manager.<br />

The deadline for consideration <strong>of</strong> credit for any novel and/or unique activity<br />

should be received 12-16 weeks prior to the activity for full CME Committee<br />

approval.<br />

Pro<strong>of</strong>reading <strong>Policy</strong><br />

It is the policy <strong>of</strong> the CME Office to have the CME Activity Director for each<br />

individual activity do the final pro<strong>of</strong>reading <strong>of</strong> his/her activity.<br />

The CME Office receives the material from the Activity Director and sets it up to<br />

be typeset. The print shop then lays out the brochure on a blue-line to be<br />

pro<strong>of</strong>read. The CME Specialist makes sure everything is there, laid out properly,<br />

and pro<strong>of</strong>read. The corrections are then made and a second pro<strong>of</strong> is given to<br />

the CME Manager and also the CME Activity Director who have final say on the<br />

pro<strong>of</strong>. It is his/her responsibility to make sure that there are no typing errors on<br />

the brochure. He/she signs the form stating that everything is fine and ready for<br />

printing.<br />

Samples <strong>of</strong> brochures are on file in the CME Office.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 126


8. Internal and external benchmarks will be used to set honoraria at<br />

reasonable levels.<br />

Guidelines For Disposition Of Surplus Continuing Education Funds<br />

The Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />

Education, the Manager <strong>of</strong> Continuing Medical Education and the Continuing<br />

Medical Education Committee will serve as the approval committee for continuing<br />

medical education programs sponsored by the <strong>Geisinger</strong> <strong>Health</strong> <strong>System</strong>. They<br />

will examine proposals for continuing medical education activities for scientific<br />

merit, organization, audience appeal, projected costs, etc. Based on this<br />

examination, they shall recommend changes as necessary and render a final<br />

recommendation <strong>of</strong> acceptance or rejection. They shall determine the<br />

attendance fee for these activities based upon projected costs and the prevailing<br />

rates <strong>of</strong> continuing education nationally. Surplus funds will be placed in the<br />

Control Account <strong>of</strong> the Continuing Medical Education Office and will remain until<br />

the end <strong>of</strong> the Fiscal Year (June). Expenditures from the control account are<br />

restricted to the support <strong>of</strong> approved continuing medical education activities<br />

within the following guidelines:<br />

1. Purchase <strong>of</strong> audiovisual hardware<br />

2. Purchase and/or production <strong>of</strong> learning materials<br />

3. Purchase and/or production <strong>of</strong> advertising<br />

4. Mailing costs<br />

5. Cost <strong>of</strong> conference facilities, other than those <strong>of</strong> the Medical Center<br />

6. Cost <strong>of</strong> food and beverages for faculty and/or attendees when<br />

considered an integral part <strong>of</strong> the activity<br />

7. Travel, lodging, and per diem costs incurred by the <strong>Geisinger</strong> faculty<br />

for activities held at a distance from their <strong>Geisinger</strong> site<br />

8. Travel, lodging, per diem, and honorarium costs for visiting faculty<br />

participating in these activities<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 128


© Pr<strong>of</strong>essional Development P&P Manual 2005 129


© Pr<strong>of</strong>essional Development P&P Manual 2005 130


© Pr<strong>of</strong>essional Development P&P Manual 2005 131


Miscellaneous<br />

Facilities<br />

A majority <strong>of</strong> the Continuing Medical Education (CME) programming will be held<br />

on campus in the Hemelright Auditorium and surrounding breakout rooms.<br />

Occasional meetings will be held at area conference centers. Depending on<br />

budget and audience appeal, an occasional meeting may be held at a facility<br />

outside <strong>of</strong> Pennsylvania.<br />

The Associate Chief Medical Officer <strong>of</strong> Academic Affairs and Continuing Medical<br />

Education or the Manager <strong>of</strong> Continuing Medical Education, following discussions<br />

with the CME Activity Director, must approve all facility locations.<br />

All logistic arrangements, room reservations, facility, equipment rentals, etc., are<br />

the sole responsibilities <strong>of</strong> the CME Office.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 132


Faculty Check Sheet<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 133


Budget Check Sheet<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 134


Activity Request <strong>Policy</strong><br />

A standard form is mailed to the GHS staff in February <strong>of</strong> each year asking them<br />

if their department would like to schedule a continuing medical education<br />

program for the coming year. (Sample Attached)<br />

We then use these forms to set up our calendar for the coming year.<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 135


Activity Request Form<br />

TO:<br />

RE:<br />

Physician and Pr<strong>of</strong>essional Staff<br />

Continuing Education Activities<br />

The time has rolled around already to make the continuing education calendar<br />

for fiscal year _______.<br />

We schedule physician conferences on Wednesdays. Activities for other<br />

pr<strong>of</strong>essionals are best scheduled on Thursdays or Fridays as the Hemelright<br />

Auditorium is heavily used on Mondays and Tuesdays. Multidisciplinary activities<br />

are encouraged when curriculum is appropriate because <strong>of</strong> their wider base <strong>of</strong><br />

appeal. Attendance might be higher at such activities.<br />

Please fill out the form below and return it to the CME Office by _____. You will<br />

be contact to negotiate dates.<br />

CONTINUING EDUCATION ACTIVITIES FOR ________<br />

My department_____________________would like to have a full day_____ or a<br />

half-day _____ program. If multi-day, please indicate duration and<br />

dates_______________________________.<br />

CME Activity Director_____________________________________<br />

Preferred month or date___________________________________<br />

Title (if known)__________________________________________<br />

Preferred location________________________________________<br />

Please return to the CME Office at 13-50 by_______________<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 136


Activity Request Confirmation<br />

Dear CME Activity Director<br />

The CME Office has received your request for sponsorship <strong>of</strong> a continuing<br />

medical education activity for academic year____to_____. I have booked your<br />

meeting at the _____________________________on ____________.<br />

If this is not acceptable, please let me know immediately.<br />

Before proceeding with further planning, it will be necessary to schedule a brief<br />

meeting with the CME Manager and the Associate Chief Medical Officer <strong>of</strong><br />

Academic Affairs and Continuing Medical Education to discuss your proposed<br />

meeting.<br />

At that time, the following will be reviewed:<br />

• Planning timetable<br />

• Prior needs assessment and evaluations to help you design appropriate<br />

subject matter<br />

• Budget development<br />

• Standards regarding disclosures policies, commercial support, faculty<br />

letters, etc.<br />

• Responsibilities <strong>of</strong> Activity Directors and the CME Office<br />

As we move forward with our organizational strategic plan, programming which<br />

will have an impact on primary care practice and managed health care will be<br />

given a high priority.<br />

I look forward to working with you.<br />

Sincerely,<br />

Sharon Hanley, RMP, CEP<br />

Manager, Office <strong>of</strong> Continuing Medical Education<br />

© Pr<strong>of</strong>essional Development P&P Manual 2005 137

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