Code of Conduct (.pdf) - Geisinger Health System

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CODE OF CONDUCT TABLE OF CONTENTS Letter from President/CEO Introduction Section 1 – Standards of Conduct Integrity in Our Business Relationships Billing, Coding and Documentation Business Confidentiality Conflicts of Interest Contracting, Procurement and Purchasing Entertainment, Gifts and Favors Fair Competition and Antitrust Laws Outside Employment and Consulting Arrangements Recruiting and Compensation Referrals of Care and Service Integrity in Our Community Relationships Environmental Stewardship Financial Reporting Fraud, Waste and Abuse Fundraising, Contributions and Solicitations Health Plan Operations Political Contributions and Policy Advocacy Record-Keeping, Record Retention and Record Destruction Research and Funding Tax-Exempt and Non Profit Status Truthfulness and Cooperation Integrity in Our Care and Service Relationships Information Security Patient and Member Privacy Patient and Member Rights Professionalism, Eligibility, Debarment and Exclusion Quality of Care Integrity in Our Workplace Relationships Accountability and Discipline Alcohol, Firearms and Controlled Substances Compliance Education Organizational Policies and Procedures Personal Communications Protection of Personnel – Non-Retaliation Reporting Code of Conduct Violations and Other Compliance Concerns Responsibilities of Supervisors and Managers Section 2 – Corporate Compliance Program Asking Questions Reporting Concerns — the Corporate Compliance Hotline Corporate Compliance Contacts and Other Helpful Resource Certification Glossary of Terms
CODE OF CONDUCT LETTER FROM DR. STEELE At Geisinger 1 , our mission is to enhance quality of life through an integrated health service organization based on a balanced program of patient care, education, research and community service. We accomplish our mission by staying true in spirit and deeds to the words of our founder Abigail Geisinger, “Make my hospital right, make it the best.” Integrity in performing our work is critical to fulfilling our mission and keeping the confidence of those we serve in the community. While we all strive to “do the right thing” for our patients and Geisinger, sometimes it can be difficult to determine the right course of action. This Code of Conduct was developed to provide guidance to our employees and help ensure that our work is done in an ethical and legal manner. It emphasizes a dedication to fostering an environment of honest and responsible behavior. It contains resources to help resolve any questions about appropriate conduct in the workplace. Please review it thoroughly. Your adherence to its spirit, as well as its specific provisions, is absolutely critical to our future. In closing, we trust you as a valuable member of our team. We ask you to assist us in supporting the values and principles that are critical to Geisinger’s continued success. Sincerely, Glenn D. Steele Jr., MD, PhD President & Chief Executive Officer Geisinger Health System 1 Throughout the Code of Conduct the acronym "GHS" or the terms "System," "Geisinger" or "Geisinger Health System" shall refer to the entire Health Care System comprised of the Geisinger Health System Foundation (the "Foundation") as parent and all subsidiary corporate entities comprising the Health Care System. 1
Page 1: CODE OF CONDUCT “Make my hospital
Page 5 and 6: SECTION 1 STANDARDS OF CONDUCT “I
Page 7 and 8: Integrity in Our Business Relations
Page 17 and 18: Integrity in Our Community Relation
Page 25 and 26: Integrity in Our Care and Service R
Page 27 and 28: Integrity in Our Care and Service R
Page 29 and 30: Integrity in Our Workplace Relation
Page 31 and 32: Integrity in Our Workplace Relation
Page 33 and 34: SECTION 2 CORPORATE COMPLIANCE PROG
Page 35 and 36: Corporate Compliance Program CORPOR
Page 37: Glossary of Terms Nonprofit purpose

Code of Conduct (.pdf) - Geisinger Health System

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