Strategic Plan 2011- 2016 - Town of Gilbert

Strategic Action Plans by Department
LEGEND
Goal: Initiative-department/division-goal#
Initiative initials
CL – Community Livability TL – Technology Leader FP – Financial Plan
IN - Infrastructure
ED – Economic Development
Community Services (CS)
Goal: CL-CS-1 Increase volunteerism to support the upkeep and maintenance of Gilbert parks.
Outcome: Community helps keep Gilbert “clean, safe, vibrant”. Increased community pride
and “ownership” of their resources. Reduced expenditures.
Action: Establish Adopt-A-Park and Adopt-A-Trail programs. Seek successful benchmarks.
Include community in setting the program. Establish costs and benefits.
Measure: Number of citizens involved, cost savings and annual report of program
accomplishments.
Goal: CL-CS-2 Develop new approaches for innovation, creative thinking, opportunity
leveraging, and new paradigm thinking.
Outcome: Increased innovation and creative thinking as organizational culture norms.
Increased creative partnerships in providing services. Increased productivity and quality.
Action: Create a staff-driven “think tank” to foster innovation. Provide an annual report of
achievements.
Measure: Annual report will list achievements. Survey instrument will measure program
effectiveness.
Goal CL-CS-3: Planned approach to provision of Community Services programs and activities.
Outcome: A proactive “roadmap” to assist in providing services. Measure against the plan to
determine success. A departmental approach consistent with the General Plan. Planning
document will support the CIP plan.
Action: Complete a ten-year Parks and Recreation master plan.
Measure: Customer satisfaction as reported in the annual Town survey.
T o w n o f G i l b e r t S t r a t e g i c P l a n 2 0 1 1 - 2016 Page 47