Strategic Plan 2011- 2016 - Town of Gilbert

Rolling Five-Year Balanced Financial Plan
Town Clerk, Neighborhood Svc (TCNS)
Goal: FP-TCNS-1 Seek partnerships with neighborhoods, businesses, and other organizations to
support maintenance of public space, save money, and create opportunities for direct community
involvement and pride.
Outcome: Greater efficiency with substantial involvement from the community, and fostering
community pride. Improve communication and collaboration between the Town and community.
Action: Establish a policy that allows citizens to borrow tools from a “tool-lending library” to
support neighborhood and/or common area improvement efforts. Establish the tool inventory for
lending through donations and sponsorships.
Measure: At least ten neighborhoods report that they have benefitted from the program during
its first fiscal year. Savings identified and reported.
Town Manager, Communications (TMC)
Goal: FP-TMC-1 Improve the communication of complex planning, operational and financial issues
and information to keep the public informed and in touch with their community.
Outcome: Better informed community that feels in touch with what is going on and increased trust
in the government that serves them.
Action: Establish principles and a plan for public communication in concert with the operating
departments, especially Financial Services.
Measure: Media tracking, website „clicks‟, annual survey, and individual community feedback.
Town Manager (TM)
Goal: FP-TM-1 Align unrestricted revenue and General Fund expenses.
Outcome: Balanced budget; increased openness and trust; understanding of financial plans/process.
Action: Provide transparent, accurate, timely financial information to Council, citizens and employees.
Anticipate interest and share information proactively.
Measure: Identify and report new approach plan for sharing financial information and share
feedback responses.
T o w n o f G i l b e r t S t r a t e g i c P l a n 2 0 1 1 - 2016 Page 31