WO toolkit 2012 complete.pdf - GMB

SECTION 4.4
AT THE HEARING:
State your case clearly at the meeting and be confident of your facts. Listen carefully to
management’s response.Take notes.Make sure that both sides agree on what action is to be taken.
You should speak to your senior workplace representative or your GMB officer at the earliest
opportunity if the initial hearing does not resolve the situation and advise them of the problem.They
will need to be involved in the later stages of the procedure.
No matter how justifiable a grievance,you can expect to lose it if you miss the time limits under the
agreement for processing the grievance at each step.Make sure you follow each step of your
grievance procedure.
WHEN TO TALK TO YOUR OFFICER
• Immediately if the grievance is against another GMB member.
• Immediately if the grievance is about any issues to do with discrimination on the grounds of race,
gender,religion or sexuality.
• If the grievance involves more than one member and you feel it will not be able to be dealt with by
the procedure alone.