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YDHS Annual Report 2006 (2.4Mb pdf) - GHA Central

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<strong>Report</strong> on Operations<br />

Corporate Services<br />

Finance Department<br />

It has been quite a year for the Finance Department. We have<br />

farewelled long serving staff and welcomed new people who have<br />

brought lots of fresh ideas for Yarram and District Health Service<br />

to consider and trial. Of significance during the year was the<br />

implementation of MYOB finance software.<br />

Whilst this has resulted in the development of financial policies<br />

and procedures to meet legislative requirements, it has enabled<br />

the upskilling of staff giving them greater confidence in financial<br />

management.<br />

All staff are to be congratulated for their efforts.<br />

Administration<br />

In keeping with the theme of redeveloping processes and<br />

procedures, Administration staff also updated their skills with the<br />

introduction of the MYOB finance software. This has resulted in a<br />

change to invoicing processes, allowing all services to appear on<br />

the one invoice rather than have some services pay on the day<br />

and others invoiced monthly.<br />

We have also worked hard on streamlining documentation. New<br />

forms have been introduced and changes made to several other<br />

forms to ensure that information is documented appropriately. For<br />

example, changes have been made to the Baby Capsule Hire form<br />

to reflect the differences between the old baby capsule and the<br />

recently purchased capsules.<br />

A defined format for admitting patients has been introduced to<br />

ensure each patient is provided with the same information. A new<br />

email address and timeline for Medical Records’ requests and<br />

retrieval has also been created to ensure patient records are<br />

delivered as efficiently as possible.<br />

Again, it was a year of many changes and administration staff<br />

were up to the challenge.<br />

Environmental Services<br />

Yarram and District Health Service continues to gain exceptionally<br />

high results in internal and in particular, external cleaning audits,<br />

due in part to continual education for staff on the importance of<br />

infection control and the cleaning standards of Victoria.<br />

This year’s external audit results were particularly pleasing as the<br />

auditors are becoming much stricter. Yarram and District Health<br />

Service gained an overall hospital score of 95.46% and the internal<br />

results for the year were 96.43%.<br />

The high cleaning standards at Yarram and District Health Service<br />

supports the health and well being of residents and patients.<br />

The new laundry system commenced in September 2004 and has<br />

continued to improve cost effectiveness of its operations and<br />

decrease linen degradation. Since its inception, the laundry costs<br />

have decreased while still returning good results in microbial<br />

behaviour. The linen is as good as it was when first purchased,<br />

with no colour fading.<br />

compliments from residents and staff. The response was amazing<br />

and a very rewarding outcome.<br />

The Health Service has purchased a new ‘Hako’ mop machine,<br />

which is considerably lighter than the old machine, a new buffer<br />

machine and more OH&S orientated mop buckets.<br />

The purchase of smaller and lighter linen trolleys has seen major<br />

improvements with staff safety, as they have better manoeuvrability<br />

and are lighter to push.<br />

The team looks forward to the year ahead, with continued focus<br />

on quality improvement and the well being of patients and<br />

residents.<br />

Maintenance<br />

Maintenance staff have enjoyed another big year, with two large<br />

restructuring projects completed as well as their usual planned<br />

and ad hoc maintenance work. The projects included the new<br />

Rehabilitation gym, with Gary Admiraal and his team completing<br />

work on this new area late in 2005. It is a wonderful addition to the<br />

health service.<br />

Those attending for X-ray will have noticed some serious<br />

construction work being carried out, with the Radiology area<br />

relocated. This should result in a far more comfortable experience<br />

for those people accessing the service.<br />

Maintenance staff have also reorganised their work area with a<br />

purpose built welding area and increased storage space. This<br />

ensures they comply with the Occupational Health and Safety<br />

(OH&S) Act.<br />

Food Services<br />

As we all know, the reputation of hospital food can be somewhat<br />

negative! Thankfully at <strong>YDHS</strong> we have a dedicated team, well lead<br />

by Christine Honey. Food Services caters for all patients and<br />

residents of Yarram and District Health Service, Crossley House<br />

Hostel, Meals on Wheels and various functions held within the<br />

service.<br />

Again it has been a big year. Food Services continue to liaise with<br />

the Dietician, Speech Pathologist, clients and staff, to maintain the<br />

quality of service to residents and patients. The team has achieved<br />

excellent results in a formal Food Safety Audit both within the<br />

health services and Crossley House and is proud to display the<br />

certificates.<br />

In the 2005-<strong>2006</strong> year the department:<br />

■<br />

■<br />

■<br />

■<br />

Made 81,000 meals, which includes Meals on Meals and<br />

catering for functions.<br />

Used 3,650 loaves of bread.<br />

Prepared 365 kg of fruit.<br />

Handled 3,285 bags of potatoes.<br />

In March <strong>2006</strong> St. Elmo’s residents’ clothing has been ironed on a<br />

regular basis, which has resulted in an over whelming flood of<br />

■<br />

Used approx 3,650 kg of meat, keeping in mind that all of the<br />

meals are not necessarily meat dishes!<br />

Yarram and District Health Service <strong>Annual</strong> <strong>Report</strong> <strong>2006</strong><br />

13

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