YDHS Annual Report 2006 (2.4Mb pdf) - GHA Central

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Report on Operations Youth and Family Services The Youth and Family Services team at Bakers Community Centre has expanded service areas to provide a range of essential services to the local community. There are now two Yarram and District Health Service Family Support Workers who provide support to families experiencing difficulties with relationship breakdown, domestic violence, parenting issues and isolation. The workers also facilitate mediation, reconciliation and support for families who have children with special needs. Demand for housing assistance continues to be high as new people move into the district while rental properties remain limited. The housing sector as a whole has undergone an accreditation process, reviewing how support is provided to single people within the Gippsland region. This is a significant issue for all areas including Yarram. The Health Service continues to support people in the community who are experiencing a crisis,by the distribution of Emergency Relief vouchers. This assistance can cover items such as food and prescriptions. The Youth and Family Services team also works closely with Saint Vincent de Paul Society, whose volunteers provide a wonderful service with food parcels, assistance with telephone bills, school uniforms, and some furniture and bedding. Yarram Toy Library The Yarram Toy Library secured funding support from the Wellington Shire Council Community Grants Program and the Yarram Apex and Yarram Lions Clubs, which has supported insurance renewal costs and an extensive update of the toy collection. The Toy Library continues to provide an important community service. Families of children up to school age are able to access a wide range of toys, games and puzzles at a minimal cost. Contact with other young families is also facilitated. The Yarram and District Health Service Allied Health staff also benefit greatly from being able to access the toy collection. A wide range of motivating and educational resources make therapy sessions much more fun! Once again the Toy Library thanks Yarram and District Health Service for its generous support, providing accommodation and administrative support. The Corporate Services Division incorporates Administration, Maintenance, Stores and Supply, Food Services and Environmental Services and Human Resources. The Director of Corporate Services is the chair of the Occupational Health and Safety (OHS) committee and Policy committee. The Psychiatric Disability Rehabilitation Support Service had two new staff and remains unique as the only seven day service in Victoria. The program is also undergoing an accreditation process with the Department of Human Services and has expanded from home based outreach to include planned respite for participants. The Youth and Family Services team appointed a part time youth worker whose role is to support any young person aged 12 – 25 who may be experiencing difficulties in their life. The worker began investigating the employment, education and training opportunities for young people with the end goal of implementing appropriate best practice programs in Yarram. The Social Worker has also now joined the Youth and Family Services team, which allows the team to provide a more holistic approach to services for the Yarram community. Exercise in the Balance and Mobility group. Pictured with Kaylene Mason, Allied Health Assistant, in the new Rehabilitation Gym. Youth Worker Melanie Mitchell takes the time to consider issues faced by young people and to reach a solution. 12 Yarram and District Health Service Annual Report 2006
Report on Operations Corporate Services Finance Department It has been quite a year for the Finance Department. We have farewelled long serving staff and welcomed new people who have brought lots of fresh ideas for Yarram and District Health Service to consider and trial. Of significance during the year was the implementation of MYOB finance software. Whilst this has resulted in the development of financial policies and procedures to meet legislative requirements, it has enabled the upskilling of staff giving them greater confidence in financial management. All staff are to be congratulated for their efforts. Administration In keeping with the theme of redeveloping processes and procedures, Administration staff also updated their skills with the introduction of the MYOB finance software. This has resulted in a change to invoicing processes, allowing all services to appear on the one invoice rather than have some services pay on the day and others invoiced monthly. We have also worked hard on streamlining documentation. New forms have been introduced and changes made to several other forms to ensure that information is documented appropriately. For example, changes have been made to the Baby Capsule Hire form to reflect the differences between the old baby capsule and the recently purchased capsules. A defined format for admitting patients has been introduced to ensure each patient is provided with the same information. A new email address and timeline for Medical Records’ requests and retrieval has also been created to ensure patient records are delivered as efficiently as possible. Again, it was a year of many changes and administration staff were up to the challenge. Environmental Services Yarram and District Health Service continues to gain exceptionally high results in internal and in particular, external cleaning audits, due in part to continual education for staff on the importance of infection control and the cleaning standards of Victoria. This year’s external audit results were particularly pleasing as the auditors are becoming much stricter. Yarram and District Health Service gained an overall hospital score of 95.46% and the internal results for the year were 96.43%. The high cleaning standards at Yarram and District Health Service supports the health and well being of residents and patients. The new laundry system commenced in September 2004 and has continued to improve cost effectiveness of its operations and decrease linen degradation. Since its inception, the laundry costs have decreased while still returning good results in microbial behaviour. The linen is as good as it was when first purchased, with no colour fading. compliments from residents and staff. The response was amazing and a very rewarding outcome. The Health Service has purchased a new ‘Hako’ mop machine, which is considerably lighter than the old machine, a new buffer machine and more OH&S orientated mop buckets. The purchase of smaller and lighter linen trolleys has seen major improvements with staff safety, as they have better manoeuvrability and are lighter to push. The team looks forward to the year ahead, with continued focus on quality improvement and the well being of patients and residents. Maintenance Maintenance staff have enjoyed another big year, with two large restructuring projects completed as well as their usual planned and ad hoc maintenance work. The projects included the new Rehabilitation gym, with Gary Admiraal and his team completing work on this new area late in 2005. It is a wonderful addition to the health service. Those attending for X-ray will have noticed some serious construction work being carried out, with the Radiology area relocated. This should result in a far more comfortable experience for those people accessing the service. Maintenance staff have also reorganised their work area with a purpose built welding area and increased storage space. This ensures they comply with the Occupational Health and Safety (OH&S) Act. Food Services As we all know, the reputation of hospital food can be somewhat negative! Thankfully at YDHS we have a dedicated team, well lead by Christine Honey. Food Services caters for all patients and residents of Yarram and District Health Service, Crossley House Hostel, Meals on Wheels and various functions held within the service. Again it has been a big year. Food Services continue to liaise with the Dietician, Speech Pathologist, clients and staff, to maintain the quality of service to residents and patients. The team has achieved excellent results in a formal Food Safety Audit both within the health services and Crossley House and is proud to display the certificates. In the 2005-2006 year the department: ■ ■ ■ ■ Made 81,000 meals, which includes Meals on Meals and catering for functions. Used 3,650 loaves of bread. Prepared 365 kg of fruit. Handled 3,285 bags of potatoes. In March 2006 St. Elmo’s residents’ clothing has been ironed on a regular basis, which has resulted in an over whelming flood of ■ Used approx 3,650 kg of meat, keeping in mind that all of the meals are not necessarily meat dishes! Yarram and District Health Service Annual Report 2006 13
Page 1 and 2: Incorporating the 90th Annual Repor
Page 3 and 4: YARRAM & DISTRICT HEALTH SERVICE OR
Page 5 and 6: Board President and Executive Direc
Page 7 and 8: Report on Operations Clinical Servi
Page 9 and 10: Community Services Yarram and Distr
Page 11: Report on Operations Four local res
Page 15 and 16: Yarram and District Health Service
Page 17 and 18: Performance Indicators Workforce 20
Page 19 and 20: Other Information Donations The Yar
Page 21 and 22: Personel Adult Day Activity Support
Page 23 and 24: Contract Services Podiatry Gippslan
Page 25 and 26: Notes Yarram and District Health Se

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