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Building for a brighter future - GHA Central

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Index<br />

A<br />

Aboriginal Services 32<br />

Access statistics 11<br />

Acknowledgments 6<br />

Adolescent Health Services 32<br />

Aged Care 30, 31<br />

Allied Health 7, 35, 41<br />

Andrews House 30, 31<br />

Auxiliary Support 37<br />

B<br />

Bed Management 24<br />

Bequests 38<br />

Board of Directors 13, 14<br />

Breast care 27<br />

C<br />

Cardiology 29<br />

Cleaning Standards 22<br />

Cognitive Dementia and Memory Service<br />

(CDAMS) 32, 33<br />

Community Based<br />

Falls Prevention Project 33<br />

Community Health 7, 32<br />

Community Kitchens 33<br />

Complaints Management 22<br />

Consulting Suites 34<br />

Continence 32<br />

Continuing Care Business Unit 26<br />

Continuum of Care 2, 4<br />

Cooinda Lodge 30, 31<br />

Counselling 32<br />

D<br />

Demand Management 24<br />

Diabetes Education 29<br />

District Nursing Service 26<br />

Donations and Sponsorship 39<br />

E<br />

Education 20<br />

Emergency Department 27<br />

Emergency Relief 33<br />

Employee Relations 18<br />

Employment Statistics 18<br />

Engineering 34<br />

Environment 19<br />

Environmental Services 34<br />

Equal Employment Opportunity 18<br />

Executive Staff 16, 40<br />

F<br />

Falls Management 23, 24<br />

Finance 34, 42<br />

Financial Per<strong>for</strong>mance 4, 42<br />

Food Services 34<br />

Fundraising 38<br />

H<br />

Haemodialysis 27<br />

Health In<strong>for</strong>mation 34<br />

Health Promotion 32<br />

Health Service Agreement 8<br />

High Dependency Unit 27<br />

Home and Community Care Services 33<br />

Hospital Cleanliness 22<br />

Human Resource Management 2, 5<br />

I<br />

Improving Per<strong>for</strong>mance 3, 5, 6<br />

Incident Reporting 21<br />

Infection Control 22, 27, 28<br />

In<strong>for</strong>mation Management 3, 5<br />

In<strong>for</strong>mation Technology 19<br />

Interim Care 27<br />

L<br />

Leadership and Management 2, 4<br />

Life Governors 13, 18<br />

Linen Service 36<br />

Long Service Awards 18<br />

M<br />

Medical Staff 29, 40<br />

Medical Ward 28<br />

Medication Safety 23<br />

Midwifery and Obstetrics 29<br />

N<br />

Nutrition and Dietetics 35<br />

O<br />

Obituaries 6<br />

Occupational Health and Safety 17<br />

Occupational Therapy 35<br />

Oncology 28<br />

Operating Theatre 28<br />

Organisation Chart 15<br />

Outlook 6<br />

P<br />

Paediatrics 27<br />

Palliative Care 27<br />

Payroll 34<br />

Per<strong>for</strong>mance Statistics 8-11<br />

Physiotherapy 35<br />

Post Acute Care Program 26<br />

Pre-Admission 29<br />

Pressure Survey 24<br />

Profile 7<br />

Public Relations 38<br />

Q<br />

Quality Report 21<br />

R<br />

Rawson Community Health Centre 33<br />

Risk Management 17<br />

S<br />

Safe Practice and Environment 3, 5<br />

Services 7<br />

Speech Pathology 35<br />

Stroke Management 28<br />

Supply 34<br />

V<br />

Volunteers 30, 37<br />

W<br />

Waiting Times 24<br />

Warragul Linen Service 36<br />

WorkCover 17<br />

Work Experience 18<br />

Auditor:<br />

Auditor General, Victoria<br />

Banker:<br />

Westpac Banking Corporation, Warragul<br />

Solicitors:<br />

M Davine & Co<br />

Design:<br />

Phil Smith Design<br />

Photography:<br />

Fred Reeves<br />

Editor:<br />

Pam Dyson, Public Relations Manager<br />

Printing:<br />

Drouin Commercial Printers<br />

Comments and Complaints:<br />

We invite any comment you may have about the care or service provided by WGHG as this provides an<br />

opportunity <strong>for</strong> service improvement. Comments or complaints may be directed to the Chief Executive Officer<br />

on 5623 0608.<br />

If the matter is not resolved to your satisfaction, the Health Services Commissioner who assists with complaint<br />

resolution, can be contacted on 9655 5200.<br />

76

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