Building for a brighter future - GHA Central
Building for a brighter future - GHA Central Building for a brighter future - GHA Central
Review of Operations: Community Services Community Health A range of services and programs are provided under the Community Health Program, including counselling, emergency relief, community health nursing, diabetes and asthma education, women’s and youth health, health promotion and health education activities. To address staff safety issues and to improve public access, the Queen Street office underwent renovations this year. Health Promotion A Community Dietitian and Health Promotion Officer make up the Health Promotion team. A comprehensive health promotion plan, developed collaboratively with other agencies, Profile The Community Services Division operates from four locations; Pettit House in Warragul, Baw Baw Health and Community Care Centre in Drouin, Rawson Community Health Centre in Rawson and the Community Services Centre in Trafalgar. The Division comprises 35 staff in various disciplines, providing a wide range of community-based services that are delivered in the community settings as well as in the client’s homes. The range of services are listed on page seven of this report. Objectives 1. Continue to implement population based Health Promotion Strategies whilst consolidating a collaborative partnership approach to service planning 2. Plan for the relocation of services to Gladstone St site incorporating policy and procedural development for co-location with Community Mental Health Services 3. Continue to implement the Aboriginal Best Start Program and Falls Prevention Programs 4. Commence a women’s health clinic to target specific needs in the community Outcomes 1. WGHG staff involved in Baw Baw Shire integrated planning strategy incorporating several planning platforms including youth, aged, adult, child and family 2. Policy and procedural documents drafted in anticipation of co-location with Community Mental Health Services 3. Djillay Lidji Best Start Project continues to work towards implementing programs. Falls Prevention program successfully completed 4. Weekly and after hours Women’s health clinics offered in Warragul. Outreach clinics are conducted at Longwarry, Neerim South, Drouin, Trafalgar and Rawson. Nursing staff undertook specialised training to provide services Future Directions focused on physical activity, nutrition and mental health. To improve staff understanding of health promotion strategies, training was conducted for management and senior staff. Eight Community Kitchens commenced across the Shire in conjunction with other community organisations. Specially trained volunteers facilitate groups where people learn to cook healthy, budget priced meals in a social environment. Other major benefits include social interaction which contributes to improve mental wellbeing. The HP team worked with the Drouin Cluster of primary schools this year in a whole of school approach to implement Healthy Schools Policies. ➤ Establish a District Nursing and Podiatry clinic in Drouin ➤ Implement GHA Healthsmart strategy to integrate data collection across the Group ➤ Continue to work in the Health Promotion priority areas of nutrition, physical activity and mental health ➤ Implement the ‘Sustainable Farming Families’ program ➤ Continue to participate in the development and implementation of the integrated planning network for Baw Baw Shire Counselling Counselling services were provided to 315 clients this year, six more than last year. Services include general, family and youth counselling. Clients are self referred, referred by family, General Practitioners, or other Health Professionals. Reasons counselling is sought include relationship problems, grief and mental health concerns including anxiety and depression. Groups to support people with chronic illness, mood disorders and young mums were conducted throughout the year. Adolescent Health Service The Youth Clinic provides access for young people to a General Practitioner, Community Health Nurse and Youth worker. This year there were 73 contacts from young people, 11 fewer than last year. Aboriginal Services The Aboriginal Hospital Liaison Officer service now comes under the State Government ‘Improving Care for Aboriginal and Torres Strait Islander Patients’ (ICAP) program. This initiative focuses program goals to improve cultural sensitivity and quality of service provision to Aboriginal patients and communities. Another key feature is promoting partnerships between WGHG and Aboriginal community controlled organisations in planning and service delivery responses. Continence The Continence Service was recognised for its outstanding service with two awards at the National Continence Conference held in October. The Service comprises three part-time nurses, a physiotherapist and a geriatrician who provide services across four shires to adults and children including children with disabilities. Client visits remained similar to last year with 1390 client contacts occurring in client homes, adult and paediatric clinics, hostels and the hospital. Cognitive Dementia and Memory Service (CDAMS) This specialist diagnostic program is coordinated by a full-time Clinical Nurse Consultant who provides home assessments for people with memory and thinking problems throughout 32
Review of Operations: Community Services Participants in the Trafalgar Community Kitchen are (L-R) Jean Brown, Phillip Storer, Bob Moore, Meg Abrecht and Rose Sawyer. Gippsland. The Service hosted the CDAMS state-wide conference in Warragul in December with 11 of 14 services represented. Additional clinics were offered in Bairnsdale this year to alleviate waiting times. A new client follow-up system introduced during the year identified areas for additional support to newly diagnosed clients. CDAMS contacts this year totalled 1520, well above their target of 1290. Home and Community Care (HACC) Services The HACC Service provides home-based allied health services for aged and disabled persons in the community. Services include Physiotherapy, Occupational Therapy, Dietetics, Podiatry, Aged and Disability Support worker and Speech Pathology. To improve access to Podiatry Services, a District Nursing and Podiatry clinic opened in Trafalgar in February. The waiting list for Podiatry services is now two weeks compared to three months last year. Emergency Relief The Emergency Relief program is a Commonwealth-funded program providing emergency financial assistance to people in crisis and assistance with food parcels and vouchers. This year there were 588 client visits assisting a total of 1696 people, 51 more than last year. The program is supported by regular community donations which are gratefully appreciated. Community Based Falls Prevention Projects The Central West Gippsland Falls Prevention Projects work to reduce the occurrence, injuries and impacts of falls for adults aged 65 and over in conjunction with the Primary Care Partnership. The project conducts Tai Chi for Balance classes as well as education for health professionals, home carers, volunteers, residential aged care workers and residents. Awareness raising strategies are promoted through local media and presentations to community groups. A falls risk assessment and action tool introduced in the Emergency Department has been developed to assist in reducing medium and long term risks factors for patients considered at high risk of falling. Rawson Community Health Centre The Centre provides comprehensive health services to the residents and visitors of Erica, Rawson and Walhalla. Services include health clinics, District Nursing, Hospital in the Home, Post Acute Care services, visiting doctor service and visiting allied health, specialist nursing services and a transport link to Moe three times each week. The Centre introduced falls prevention and strength training classes in March. A women’s health clinic, commenced during the year, provides access to services for women in remote areas. The Community Services Division was the recipient of the Murray to Moyne Cycle Relay this year. $22,000 was raised to purchase a range of equipment to enhance services. Pictured at the start line in Echuca are Community Services staff (L-R) Samantha Hamilton, Alison Hescock, Linda McCoy, Richard Adams, Grace Smith, Kay Bews-Bundle, Elizabeth Fraser and Margaret Wallace. 33
- Page 1 and 2: Building for a brighter future West
- Page 3 and 4: Overview: Year in Brief Significant
- Page 5 and 6: Overview: At a glance INFORMATION M
- Page 7 and 8: Overview: Year in Review Human Reso
- Page 9 and 10: Overview: Our Profile What we do Ho
- Page 11 and 12: Overview: Overall Performance Expen
- Page 13 and 14: Overview: Overall Performance Debto
- Page 15 and 16: Corporate Governance: Board of Dire
- Page 17 and 18: Corporate Governance: Organisation
- Page 19 and 20: Our People: Occupational Health and
- Page 21 and 22: Review of Operations: Environment a
- Page 23 and 24: Review of Operations: Quality Repor
- Page 25 and 26: Review of Operations: Quality Repor
- Page 27 and 28: Review of Operations: Quality Repor
- Page 29 and 30: Review of Operations: Acute (Hospit
- Page 31 and 32: Review of Operations: Acute (Hospit
- Page 33: Review of Operations: Aged Care Ser
- Page 37 and 38: Review of Operations: Allied Health
- Page 39 and 40: Our Community: Volunteers We enjoy
- Page 41 and 42: Our Community: Donations and Sponso
- Page 43 and 44: Staff List: Our Staff Allied Health
- Page 45 and 46: Financial: Financial Results OPERAT
- Page 47 and 48: Financial: Financial Results STATEM
- Page 49 and 50: Financial: Financial Results Notes
- Page 51 and 52: Financial: Financial Results Notes
- Page 53 and 54: Financial: Financial Results Notes
- Page 55 and 56: Financial: Financial Results Notes
- Page 58 and 59: Financial: Financial Results Notes
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- Page 64 and 65: Financial: Financial Results Notes
- Page 66 and 67: Financial: Financial Results Notes
- Page 68 and 69: Financial: Financial Results Notes
- Page 70 and 71: Financial: Financial Results Notes
- Page 72 and 73: Financial: Auditor General’s Repo
- Page 74 and 75: Appendices Statement of Fees and Ch
- Page 76 and 77: Appendices Compliance Index Financi
- Page 78 and 79: Index A Aboriginal Services 32 Acce
- Page 80: Head Office: West Gippsland Hospita
Review of Operations: Community Services<br />
Participants in the Trafalgar<br />
Community Kitchen are (L-R)<br />
Jean Brown, Phillip Storer,<br />
Bob Moore, Meg Abrecht<br />
and Rose Sawyer.<br />
Gippsland. The Service hosted the<br />
CDAMS state-wide conference in<br />
Warragul in December with 11 of<br />
14 services represented. Additional<br />
clinics were offered in Bairnsdale this<br />
year to alleviate waiting times. A new<br />
client follow-up system introduced<br />
during the year identified areas <strong>for</strong><br />
additional support to newly diagnosed<br />
clients.<br />
CDAMS contacts this year totalled<br />
1520, well above their target of 1290.<br />
Home and Community Care<br />
(HACC) Services<br />
The HACC Service provides<br />
home-based allied health services<br />
<strong>for</strong> aged and disabled persons in<br />
the community. Services include<br />
Physiotherapy, Occupational Therapy,<br />
Dietetics, Podiatry, Aged and Disability<br />
Support worker and Speech Pathology.<br />
To improve access to Podiatry Services,<br />
a District Nursing and Podiatry clinic<br />
opened in Trafalgar in February. The<br />
waiting list <strong>for</strong> Podiatry services is now<br />
two weeks compared to three months<br />
last year.<br />
Emergency Relief<br />
The Emergency Relief program is<br />
a Commonwealth-funded program<br />
providing emergency financial<br />
assistance to people in crisis and<br />
assistance with food parcels and<br />
vouchers. This year there were 588<br />
client visits assisting a total of 1696<br />
people, 51 more than last year. The<br />
program is supported by regular<br />
community donations which are<br />
gratefully appreciated.<br />
Community Based Falls<br />
Prevention Projects<br />
The <strong>Central</strong> West Gippsland Falls<br />
Prevention Projects work to reduce<br />
the occurrence, injuries and impacts<br />
of falls <strong>for</strong> adults aged 65 and over<br />
in conjunction with the Primary Care<br />
Partnership. The project conducts<br />
Tai Chi <strong>for</strong> Balance classes as well<br />
as education <strong>for</strong> health professionals,<br />
home carers, volunteers, residential<br />
aged care workers and residents.<br />
Awareness raising strategies are<br />
promoted through local media and<br />
presentations to community groups.<br />
A falls risk assessment and action<br />
tool introduced in the Emergency<br />
Department has been developed<br />
to assist in reducing medium and<br />
long term risks factors <strong>for</strong> patients<br />
considered at high risk of falling.<br />
Rawson Community Health Centre<br />
The Centre provides comprehensive<br />
health services to the residents<br />
and visitors of Erica, Rawson and<br />
Walhalla. Services include health<br />
clinics, District Nursing, Hospital in<br />
the Home, Post Acute Care services,<br />
visiting doctor service and visiting<br />
allied health, specialist nursing<br />
services and a transport link to Moe<br />
three times each week. The Centre<br />
introduced falls prevention and<br />
strength training classes in March.<br />
A women’s health clinic, commenced<br />
during the year, provides access to<br />
services <strong>for</strong> women in remote areas.<br />
The Community Services Division was the recipient of the Murray to Moyne Cycle Relay this year.<br />
$22,000 was raised to purchase a range of equipment to enhance services.<br />
Pictured at the start line in Echuca are Community Services staff (L-R) Samantha Hamilton,<br />
Alison Hescock, Linda McCoy, Richard Adams, Grace Smith, Kay Bews-Bundle, Elizabeth Fraser<br />
and Margaret Wallace.<br />
33