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Building for a brighter future - GHA Central

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Vision<br />

To be the leader in the provision of integrated healthcare services.<br />

Mission<br />

West Gippsland Healthcare Group is committed to ensuring continuity<br />

of care through provision of planned, high quality, integrated health<br />

care services which respond to the changing needs of individuals<br />

and our community.<br />

We value<br />

Our Customers<br />

Our Community<br />

Our Staff<br />

Leadership<br />

Improving Per<strong>for</strong>mance<br />

The Annual Report<br />

Front cover<br />

➤ commitment to individual well-being whilst<br />

recognising their rights and responsibilities<br />

and encouraging consumer participation<br />

➤ be a responsible corporate citizen and<br />

neighbour in caring <strong>for</strong> our community<br />

➤ are our major resource and we are<br />

committed to caring <strong>for</strong> their well-being<br />

and ongoing professional development<br />

➤ be a role model in the planning, promotion<br />

of services and education in the health<br />

industry<br />

➤ ensuring continuous quality improvement<br />

The Annual Report seeks to present critical per<strong>for</strong>mance in<strong>for</strong>mation<br />

in an open, clear and reader-friendly manner.<br />

West Gippsland Healthcare Group is committed to bench marking<br />

per<strong>for</strong>mance against best practice. For this reason we prepare our Annual<br />

Report against the criteria set by the Australasian Reporting Awards.<br />

We are pleased to announce the 2004/2005 Annual Report received<br />

the Group’s sixth Gold Award in the Australasian Reporting Awards,<br />

indicating our commitment to provide quality reporting to stakeholders.<br />

West Gippsland Healthcare Group recognises the importance of building<br />

quality infrastructure, sound community relationships and beneficial<br />

partnerships with other service providers to ensure we deliver quality<br />

services to consumers. We are committed to building on our ef<strong>for</strong>ts over<br />

past years, constantly improving our per<strong>for</strong>mance, to ensure a <strong>brighter</strong><br />

<strong>future</strong> <strong>for</strong> generations to come.<br />

Contents<br />

Overview<br />

Significant Events 1<br />

Year in Brief 1<br />

At a Glance 2<br />

Year in Review 4<br />

Our Profile 7<br />

Overall Per<strong>for</strong>mance 8<br />

Financial Analysis 12<br />

Corporate Governance<br />

Board of Directors 13<br />

Organisation Chart 15<br />

Our People<br />

Executive Staff 16<br />

Occupational Health<br />

and Safety 17<br />

Our Staff 18<br />

Review of Operations<br />

Technology Report 19<br />

Environment Report 19<br />

Education 20<br />

Quality Report 21<br />

Acute (hospital) Services 26<br />

Aged Care Services 30<br />

Community Services 32<br />

Non-Clinical Support<br />

Services 34<br />

Allied Health 35<br />

Warragul Linen Service 36<br />

Our Community<br />

Volunteers 37<br />

Fundraising 38<br />

Donations and Sponsorship 39<br />

Staff List 40<br />

Financial Statements<br />

and Report<br />

Financial Overview 42<br />

Financial Results 43<br />

Appendices 72<br />

Glossary 75<br />

Calendar of Events 75<br />

Index 76<br />

Directory inside back cover

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