Building for a brighter future - GHA Central
Building for a brighter future - GHA Central
Building for a brighter future - GHA Central
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Vision<br />
To be the leader in the provision of integrated healthcare services.<br />
Mission<br />
West Gippsland Healthcare Group is committed to ensuring continuity<br />
of care through provision of planned, high quality, integrated health<br />
care services which respond to the changing needs of individuals<br />
and our community.<br />
We value<br />
Our Customers<br />
Our Community<br />
Our Staff<br />
Leadership<br />
Improving Per<strong>for</strong>mance<br />
The Annual Report<br />
Front cover<br />
➤ commitment to individual well-being whilst<br />
recognising their rights and responsibilities<br />
and encouraging consumer participation<br />
➤ be a responsible corporate citizen and<br />
neighbour in caring <strong>for</strong> our community<br />
➤ are our major resource and we are<br />
committed to caring <strong>for</strong> their well-being<br />
and ongoing professional development<br />
➤ be a role model in the planning, promotion<br />
of services and education in the health<br />
industry<br />
➤ ensuring continuous quality improvement<br />
The Annual Report seeks to present critical per<strong>for</strong>mance in<strong>for</strong>mation<br />
in an open, clear and reader-friendly manner.<br />
West Gippsland Healthcare Group is committed to bench marking<br />
per<strong>for</strong>mance against best practice. For this reason we prepare our Annual<br />
Report against the criteria set by the Australasian Reporting Awards.<br />
We are pleased to announce the 2004/2005 Annual Report received<br />
the Group’s sixth Gold Award in the Australasian Reporting Awards,<br />
indicating our commitment to provide quality reporting to stakeholders.<br />
West Gippsland Healthcare Group recognises the importance of building<br />
quality infrastructure, sound community relationships and beneficial<br />
partnerships with other service providers to ensure we deliver quality<br />
services to consumers. We are committed to building on our ef<strong>for</strong>ts over<br />
past years, constantly improving our per<strong>for</strong>mance, to ensure a <strong>brighter</strong><br />
<strong>future</strong> <strong>for</strong> generations to come.<br />
Contents<br />
Overview<br />
Significant Events 1<br />
Year in Brief 1<br />
At a Glance 2<br />
Year in Review 4<br />
Our Profile 7<br />
Overall Per<strong>for</strong>mance 8<br />
Financial Analysis 12<br />
Corporate Governance<br />
Board of Directors 13<br />
Organisation Chart 15<br />
Our People<br />
Executive Staff 16<br />
Occupational Health<br />
and Safety 17<br />
Our Staff 18<br />
Review of Operations<br />
Technology Report 19<br />
Environment Report 19<br />
Education 20<br />
Quality Report 21<br />
Acute (hospital) Services 26<br />
Aged Care Services 30<br />
Community Services 32<br />
Non-Clinical Support<br />
Services 34<br />
Allied Health 35<br />
Warragul Linen Service 36<br />
Our Community<br />
Volunteers 37<br />
Fundraising 38<br />
Donations and Sponsorship 39<br />
Staff List 40<br />
Financial Statements<br />
and Report<br />
Financial Overview 42<br />
Financial Results 43<br />
Appendices 72<br />
Glossary 75<br />
Calendar of Events 75<br />
Index 76<br />
Directory inside back cover