data book on health, safety - Galp Energia

GALP ENERGIA
DATA BOOK ON HEALTH, SAFETY
AND THE ENVIRONMENT 2009
SINES REFINERY
This report is a translation of one originally issued in Portuguese. In case of discrepances, the
Portuguese language version prevails.

The Sines refinery Data Book outlines the
refinery’s performance in Health, Safety
and the Environment in a factual and direct
manner, discussing and analysing various
typical activity indicators as well as matters of
interest to the public, stakeholders and public
entities. We wish you a pleasant reading!
SINES REFINERY AT A GLANCE
1978 10MT 469
YEAR OPERATIONS
BEGAN
CRUDE OIL
CAPACITY/YEAR
NUMBER
OF WORKERS

320ha
AREA
GALP ENERGIA
DATA BOOK ON HEALTH, SAFETY
AND THE ENVIRONMENT 2009
SINES REFINERY
01 • Introduction
02 • Framework
• Galp Energia’s Health, Safety and Environmental Policy
• Introducing the refi nery
• Operator details
• Location and surroundings
• Historical overview
• Licenses
• Description of activity
• Capacity
• Description of the principal raw materials
• Description of processes
03 • In Detail
04 • Activities, Actions and Projects
• Highlights of 2009
• Activity Cycles and Projects
• Costs and Investments
• Training in Health, Safety and the Environment
05 • In focus - Safety and Environmental Management System
06 • Activity indicators
• Level of Activity
• Production
• Consignments
07 • Environmental Performance
• Resource consumption
• Water consumption
• Energy consumption
• Raw materials
• Atmospheric emissions
• Sulphur Oxides
• Nitrogen Oxides
• Total particulate matter
• Carbon Dioxide
• Volatile Organic Compound Emissions
• Continuous monitoring
• Impact on air quality
• Liquid effl uent
• Wastewater production
• Monitoring the quality of liquid effl uents
• Impact on water quality
• Waste
• Waste Production
• Impacts deriving from waste production
• Soil and Water resources
08 • Safety and Health Performance
• Accident rate
• Occupational Medicine
• Risk Prevention
• Industrial hygiene
• Simulation exercises
• Work Permits
• Preventive Safety and Environmental Observations (OPAS)
• Prevention of serious accidents involving hazardous substances
• Safety Programme
• Product Safety
• REACH Regulations
• Safety <strong>data</strong> sheets and product handling instructions
09 • Community Relations
10 • The faces behind Health, Safety and Environmental Aspects at the Refi nery
11 • Glossary
12 • Statement of Conformity
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
6
INTRODUCTION
THE SUSTAINABILITY OF OUR
ACTIVITY REQUIRES A CONCERN
FOR PROTECTING THE
ENVIRONMENT AND THE HEALTH
AND SAFETY OF OUR STAFF,
CONTRACTORS, CLIENTS
AND COMMUNITY, AS COMPANY
VALUES AND ESSENTIAL PILLARS
OF MANAGEMENT.
ANDRÉ RIBEIRO
GALP ENERGIA’S
EXECUTIVE DIRECTOR

INTRODUCTION
This edition of the Sines refi nery Data Book completes
a 3-year publication cycle. It is now known as the
Data Book on Health, Safety and the Environment in
order to do justice to its contents, which are similar to
those included in previous editions and which we are
continuing to present and perfect.
The Sines refi nery Data Book outlines
the refi nery’s performance in Health,
Safety and the Environment in a
factual and direct manner, discussing
and analysing various typical activity
indicators as well as matters of interest
to the public, stakeholders and public
entities. Changes in the indicators,
noticeably positive in the last few years
- 2005-2009, are a refl ection of progress
in the Organisation’s behaviour and
management commitment, manifested
by a level of investments, training
programmes for staff, goals and
targets, and is essentially the result
of the integration of Health, Safety
and Environmental performance into
the overall performance of the facility.
The format of the Data Book remains
faithful to the fi rst edition, to
the extent that its essence lies particularly
in the way it displays indicators
and other types of reported
information - preferring diagrams,
tables, photographs and graphics.
In this third year, and keeping in line
with the 2008 Data Book, specifi c
thematic development is favoured, to
which the In focus chapter is devoted,
following the logic and format of a
series of instalments. This year, the
chapter is noteworthy, as it refl ects
the Certifi cation of the Sines refi nery
Environment and Safety Management
System which occurred in 2009.
Retaining the innovation from the
previous edition, in the Sines 2009
Data Book we describe the Utilities
Plant In Detail. This topic also appears
in article/instalment format,
with a specifi c objective to each
edition, in order to let our readers
know more about the refi nery.
We are confi dent that the innovations
and improvements to the Data Book
meet our readers’ expectations and interests,
given that these additions are a
result of the input we receive, of experience
gained and the implementation
of the recommendations of Deloitte &
Associados, responsible for checking
the contents of the Data Books since
the fi rst edition. Therefore, it is with
particular satisfaction and appreciation
that we invite you to use this document
as a reliable source of information
and a true and faithful reproduction
of Sines refi nery’s performance.
INTRODUCTION
IT IS WITH PARTICULAR
SATISFACTION AND
APPRECIATION THAT WE
INVITE YOU TO USE THIS
DOCUMENT AS A RELIABLE
SOURCE OF INFORMATION
AND A TRUE AND FAITHFUL
REPRESENTATION OF SINES
REFINERY’S PERFORMANCE.
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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FRAMEWORK
EVERYONE’S EFFORTS HAVE
PAID OFF AND WE ARE MAKING
PROGRESS. ATTENTION TO
HEALTH, SAFETY AND THE
ENVIRONMENT IS NOW PART
OF OUR DAILY ROUTINE.
THIS CULTURE HAS SHAPED
THE RESULTS THAT WE
PRESENT HERE, CONTINUALLY
MOTIVATING US TO DO BETTER.
CORDEIRO CATARINO
DIRECTOR OF THE SINES
REFINERY

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
FRAMEWORK
10
GALP ENERGIA THEREFORE
ASSUMES ITS ROLE
AS A SOCIALLY AND
ENVIRONMENTALLY
RESPONSIBLE COMPANY,
OPERATED BY A
MOTIVATED, COMPETENT
AND INNOVATIVE TEAM
OF PEOPLE, COMMITTED
TO PROTECT THE
ENVIRONMENT, HEALTH
AND SAFETY OF ITS
EMPLOYEES, CUSTOMERS,
PARTNERS AND THE
COMMUNITY, ACTIVELY
CONTRIBUTING TO THE
WELLBEING OF SOCIETY.
GALP ENERGIA’S HEALTH, SAFETY
AND ENVIRONMENTAL POLICY
Galp Energia acknowledges that the protection of the
Environment, and the Safety and Health of its employees,
customers and community in general, are essential values
for Company’s sustainability and is therefore aware of its
responsibility in managing the impact of its activities,
products and services within the society of which it is a part.
Thus establishes a commitment to
integrate Health, Safety and the
Environment (HSE) into the Company’s
strategy and activities, as well as
into the continuous improvement of
its performance, making these into
pillars of Management and thereby
contributing to achieve sustainable
development and corporate excellence.
Galp Energia is committed to:
• Establish Health, Safety and Environmental
Protection as fundamental
values of the Company;
• Acknowledge that managing Health,
Safety and the Environment is a direct
leadership responsibility and risk
prevention is a shared responsibility
within the Organisation;
• Promote training for all employees
in these subjects, involving partners
and other interested parties,
committing them to Health, Safety
and Environmental matters in order
to act proactively both within and
outside the working environment;
• Apply the best management practices
and technical solutions available, over
and above legal compliance, in
continuous prevention strategies
by identifying, controlling and
monitoring risks to ensure Health,
Safety and Environmental protection;
• Create conditions that allow the Organ-
isation as a whole to be permanently
prepared to respond to emergencies;
• Ensure the sustainability of projects,
ventures and products throug out
their life cycle, through the use of
technology, facilities, resources and
best practices to prevent or minimise
adverse consequences;
• Establish challenging targets and
goals, measuring and evaluating
the results obtained and taking the
necessary action to pursue them;
• Ensure effi cient use of energy and
resources and the incorporation of safe
and innovative technologies when
managing its activities, minimising
the impact, as to guarantee the
Company’s sustainability and
Environmental protection;
• Make this Policy known and available,
in a responsible and transparent
way, to all interested parties,
communicating regularly Company’s
Health, Safety and Environmental
performance.
Galp Energia therefore assumes its
role as a socially and environmentally
responsible Company, operated by a
motivated, competent and innovative
team of people, committed to
protect the Environment, Health and
Safety of its employees, customers,
partners and the community, actively
contributing to the wellbeing of Society.

INTRODUCING THE REFINERY
Operator details
The Sines refi nery is an asset of Petrogal, S.A.,
a company of the Galp Energia Group. The
following table shows its relevant details:
Sines refi nery
Refi naria de Sines, Petrogal, S.A.
Daldas do Meio, 7520-952 Sines, PORTUGAL
Telephone : +351 269 630800
Fax: +351 269 630880
CAE: 19201 - Manufacturer of Refi ned
Petroleum Products
Date de Incorporation: March 26 th , 1976
Registered Offi ce: Rua Tomás da Fonseca, Torre C
1600-209 Lisbon PORTUGAL
Telephone: +351 21 7242500
Fax: +351 21 7240573
Equity: €516,750,000
Tax Registration Number: 500 697 370
Registration Number at the Lisbon CRC: 523
Location and surroundings
Sines refi nery is located approximately 3 km east of the city of Sines,
currently occupying an area of about 320 hectares, integrated into the ZILS
Norte complex – Sines Logistical and Industrial Zone, Northern sector, which
area falls within the borders of Sines parish and council, Setúbal District.
The refi nery’s surroundings include
various industrial units, namely the
EDP Thermal Power Unit, the Repsol
Petrochemical and Operational Complex,
the Carbogal factory, the Metalsines
Mechanical Engineering Unit, the Oil
Terminal and Coal Terminal, in addition
to various supporting structures for
industrial development, among which
the Ribeira de Moinhos Wastewater
Treatment Plant stands out.
The refi nery is relatively near areas that
are environmentally sensitive or important,
although there is no proven interference
with the quality and preservation
of these areas by the activity carried out.
Aerial view of the Sines refi nery.
The following protected areas are nearby
[ICNB – Instituto de Conservação da Natureza
e Biodiversidade - Portuguese Institute
for Nature Conservation and Biodiversity]:
• Southwest Alentejo and Costa Vicentina
Natural Park (1) ;
• Santo André Lagoon Special Protection
Zone (2) ;
• Sancha Lagoon Special Protection
Zone (3) .
Moreover, the following Rede
Natura 2000 classified sites lie in the
refinery’s surroundings:
THESE CLASSIFIED SITES
ARE CHARACTERISED
BY THE PRESENCE OF
NUMEROUS SPECIES OF
FLORA AND FAUNA,
ESPECIALLY MIGRATORY
BIRDS, AS WELL AS
THE PRESENCE OF
PROTECTED NATURAL AND
SEMI-NATURAL HABITATS
AND DUNE SYSTEMS. THERE
ARE ALSO SOME CASES
OF HISTORICAL HERITAGE
IN THE REFINERY’S
SURROUNDINGS.
(1) Parque Natural do Sudoeste Alentejanoe Costa Vicentina. (2) Zona de Protecção
Especial da Lagoa de Santo André. (3) Zona de Protecção Especial da
Lagoa de Sancha.
FRAMEWORK
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
FRAMEWORK
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THE REFINERY
IS RELATIVELY NEAR
TO AREAS THAT ARE
ENVIRONMENTALLY
SENSITIVE OR IMPORTANT,
THOUGH THERE IS NO
PROVEN INTERFERENCE
BETWEEN THE QUALITY
AND PRESERVATION
OF THESE AREAS
AND THE ACTIVITY
CARRIED OUT.
(1) Sítio Costa Sudoeste; (2) Sítio Comporta Galé; (3) Plano de Bacia Hidrográfi ca
do Sado; (4) Plano de Ordenamento da Orla Costeira do Sado; (5) Plano de
Ordenamento da Orla Costeira de Sines; (6) Plano Regional de Ordenamento
do Território do Alentejo Litoral; (7) Plano Regional de Ordenamento Florestal
do Alentejo Litoral; (8) Plano de Ordenamento de Áreas Protegidas
do Parque Natural do Sudoeste Alentejano e Costa Vicentina; (9) Plano Municipal
de Ordenamento do Território; (10) Plano Director Municipal; (11) Planos
de Urbanização; (12) Plano de Urbanização da Zona Industrial e Logística de
Sines.
• Southwest Coast Site (1) ;
• Comporta Galé Site (2) .
Lastly there follows a list of the land-
-planning schemes in force in the
region bordering the refi nery:
• Sado Catchment Basin Scheme (3) ;
• Sado Coastal Strip Planning Scheme (4) ;
• Sines Coastal Strip Planning Scheme (5) ;
• Alentejo Coast Regional Land-use Plan (6) ;
• Alentejo Coast Regional Forest Planning
Scheme (7) ;
• Planning scheme for protected areas
of Southwest Alentejo and Costa
Vicentina Natural Park (8) ;
• Municipal Land-use Plan (9) in three
parts: Municipal Master Plan (10) and
Town Planning Schemes (11) , among
which the Planning Scheme for the
Sines Industrial and Logistical Area (12)
and its Detailed Plan stand out.
Although multiple operators contribute
to the air and water quality in the region
under the infl uence of the Sines
Industrial Complex, and given that the
refi nery monitors liquid and gas emissions
to control the impact of its activity,
it is relevant to provide information
on the quality of these descriptors in
the surroundings.
Thus, it should be noted that the air
quality levels recommended by the
World Health Organisation for the protection
of human health and of the
vegetation surrounding the refi nery
have been met. Indexes of ozone in
the air, however, constitute an exception,
since certain isolated situations
have occurred in which the target value
was exceeded.
The following graphs show the history
of the Air Quality Index in the region
of the Alentejo Coast and the Alentejo
Interior:
Air quality index
Alentejo Coast
2008
2007
2006
2005
Very good
Good
Air quality index
Alentejo Interior
2008
2007
2006
2005
Very good
Good
Average
Low
Average
Low
Bad
Bad
Source: Link from the Portuguese Envirnmental Agency:
http://www.qualar.org/INDEX.PHP?page=1.
Note: In the index shown above, the following pollutants
are considered: Nitrogren Dioxide (NO 2 ), Sulphur Oxide
(SO 2 ), Carbon Monoxide (CO) and Particulate Matter
(PM 10 – less than 10 μm diameter).
The information above considers the available statistics.
In terms of surface water, the
region has a low hydrological
value, being characterised by small
water lines without a signifi cant
presence. Aquifers are vulnerable
to contaminating phenomena given
their fi ssured nature and the absence
of clay substrates.

Historical overview
1978
1993
1994
1997
1999
2000 to
2002
2003 to
2004
2005
2006
2007
2008
2009
Start of Sines refi nery activities.
Process reconfi guration at the refi nery via the introduction of Cracking and Gasoline
complexes, made up of the vacuum distillation, catalytic cracking, alkylation,
visbreaker and sulphur recovery units.
Start of operations for the desulphurisation of Diesel fuel, Acid Water Stripper and
amine treatment. Construction of the pipeline for CLC (Companhia Logística de
Combustíveis, located in Aveiras).
Installing the vapour recovery unit (VRU) at the Tanker Filling Station.
Construction begins on the Splitter and Cracking Gasoline Hydrotreatment, Hydrogen
Production and Purifi cation units, and modifi cation of the diesel oil desulphurisation
units (increase in capacity/rigour).
Changes to the desulphurisation unit for vacuum gas (FCC unit load), for reducing
sulphur in the currents produced (namely gasoline, diesel and fuel oil); start-up
of boiler 4.
Revamping the vacuum gas Hydrobon, HV; revamping the effl uent pre-treatment
system. Issuance of Greenhouse Gas Emissions Document number 196.01.
Revamping the bitumen storage site.
Issuance of Environmental License number 48/2007; revamping the Waste Treatment
Park (temporary storage of the installation’s solid waste).
Start of operations for the Electrostatic precipitator. General Stoppage at the refi nery.
Environmental Impact Assessment procedure for the refi nery Reconfi guration
Plan – Project classifi ed as PIN+. Issuance of new LA No. 210/2008. Construction
begins on new units.
Start of operations for Cogeneration unit; Sines refi nery certifi ed in Safety and the
Environment under ISO14001 and OHSAS 18001; Conclusion of the 1 st phase of
the Project to reroute purges in a closed system at Plant 1; Upgrade to the atmospheric
emission control system – SIAC; Installing environmental process analysers
at the atmospheric distillation units and FCC.
FRAMEWORK
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
FRAMEWORK
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THE NEW COGENERATION
UNIT IS INCLUDED IN THE
TEGEE AS AN INTEGRAL
PART OF SINES REFINERY,
FOR WHICH 241,635
EMISSION ALLOWANCES
WERE ALLOCATED IN 2009,
IN ADDITION TO THE
REFINERY ALLOWANCES.
Licences
Sines refi nery, as a facility under the Integrated Pollution Prevention
and Control (IPPC) regime, holds an Environmental Licence (Licença
Ambiental), LA number 210/2008, which brings together all the binding
environmental legal requirements to which it is subject.
This Licence refl ects the conditions of
compliance regarding the future operation
of the new Sines refi nery Conversion
Project units.
As the refi nery is covered by the
European Union Emissions Trading
Scheme, ratifi ed in Portugal via
the National Emission Allowance
Allocation Plan (PNALE - Plano
Nacional de Atribuição de Licenças
de Emissão), currently in its second
period of compliance (2008-2012),
it has a permit to emit Greenhouse
Gases (Título de Emissão de Gases
com Efeito de Estufa), TEGEE number
196.02.II, representing an allocation of
2,137,550 CO 2 Emission Allowances.
The new cogeneration unit is included
in the TEGEE as an integral part of Sines
refi nery, for which, 241,635 Emission
Allow ances were allocated in 2009, in
addition to the refi nery Allowances.
DESCRIPTION OF ACTIVITY
Capacity
Sines refi nery has an installed refi ning capacity of 10 million tonnes
of crude oil per year, producing a diversifi ed range of refi ned commercial
products, namely:
• LIQUEFIED PETROLEUM GAS - 7.3%
• GASOLINES - 29%
• JET/OIL - 8.6%
The refi nery’s storage capacity is
approximately 3 million tonnes, of
which 1.5 million are of crude oil,
• DIESELS - 30%
• FUELS - 19%
• SULPHUR - 0.2%
• BITUMEN - 2.5%
the remaining capacity being of
intermediate and fi nal products.

Description of the principal
raw materials
Sines refi nery refi nes two types of crude: SOUR and SWEET, the names deriving
from their sulphur content. Crude oil comes mostly from Lybia, Nigeria, Algeria,
Equatorial Guinea, Saudi Arabia, Angola and Brazil.
The following table shows the
proportions of each crude type, as well
as its principal features.
The selection of crude types depends
on various commercial, technical and
environmental factors, such as: quality,
market availability, international market
value, refi nery production plans, storage
capacity, etc.
Description of processes
Sines refi nery currently includes 27 processing units. In the process upstream and
of enormous importance are Atmospheric Distillation and Vacuum Distillation,
where, by reason of differences in density, the initial separation occurs, by fraction
of gases, naphtha, petroleum, diesel fuel, fuel oil, vacuum gas and vacuum
residue, contained in the crude oil; and the treatment units for removing sulphur.
The remaining units are for molecular
conversion of the secondary product,
leading to lighter “clean” products:
vacuum gas catalytic cracking units
(FCC), thermal vacuum residue
cracking (visbreaker) and naphtha
hydrocracking (Isomax). In catalytic
reforming molecular conversion
units (Platforming), the octane
rating of gasoline is improved, with
simultaneous hydrogen production;
in alkylation, a gasoline is produced
without aromatics and olefi ns from
gas currents, and, in steam reforming
hydrogen is produced from natural gas.
Sines refi nery carries out the following
activities under the Integrated Pollution
Protection and Control Regime (IPPC):
TYPE OF LINE INDICATOR 2005 2006 2007 2008 2009
SWEET
SOUR
Crude
Oil
Atmospheric
destilation
Atmospheric
residue
Fuel gas
Atmospheric
residue
Liquified petroleum gas
SPLITTER
Light
naphta
H 2
Medium
naphta
Petroleums
Atmospheric gas oil
Vacuum
destillation
(2 plants)
Heavy diesel oil
HV
H 2
Vacuum gas oil LPG
Vacuum
residue
Proportion of use (%) 76% 69% 68% 70% 69%
Load Density (º API) 35.41 36.65 34.75 36.01 34.90
Sulphur (%m/m) 0.34 0.35 0.34 0.30 0.27
Proportion of use (%) 24% 32% 32% 30% 31%
Load Density (º API) 27.08 28.68 32.19 33.33 36.61
Sulphur (%m/m) 2.75 2.26 1.96 1.90 1.19
Deactivation
/isomerisation
Visbreaking
Isomax
H 2
Platforming
FCC
(Fluid
Catalytic
FRC
H2 Butylenes
Cracker LCO (Light Circle Oil) FCC Petrol
Vacuum Slurry
destillation
LCO
H 2
FRC
Hydrogen
production
and
purification
HD
HG
H 2
Propylene
Asphalt
Oxydation
Alkylation
Splitter HT
Fuel gas
Propane
Butane
Propylene
Isopentane
Isomax petrol
Chemical naphta
Hydrogene
Platformed petrol
FRAMEWORK
IPPC INDENTIFIER DESCRIPTION
1.1 Combustion facilities with combustion heat output over 50MW
1.2 Oil and gas refi neries
Petroleums/jet fuels
Atmospheric gas oils
Desulphurised diesel oils
Alkyladted derivatives
FCC light petrol
FCC desulphurised petrol
Light cycle oil
Fuel oil
Atmospheric residue
Bitumens
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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IN DETAIL
SINES REFINERY IS
ENERGETICALLY
AUTONOMOUS, POSSESSING
A SET OF UTILITIES SYSTEMS.
AMONG THESE THERE ARE
A STEAM PRODUCTION AND
DISTRIBUTION SYSTEM
AND A COGENERATION UNIT.
WE INVITE YOU TO TAKE A LOOK!

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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IN DETAIL
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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UTILITIES FACILITY
Sines refi nery is energetically autonomous, possessing
a set of Utilities systems. Among these there are a steam
production and distribution system and a Cogeneration unit.
Steam production and distribution system
Originally the refinery had 3 high-
-pressure steam generators (Boilers
CEBF1, 2 and 3), in this decade
one new boiler has already started
operating: Boiler CEBF4.
Currently Boiler CEBF3 is deactivated,
as a result of the operation of the
new Cogeneration Plant, and, within
a few years, Boiler CEBF1 will also
be deactivated.
All Boilers are water tube type with
a 150 ton/h steam capacity at 82
bar and 520ºC.
The steam distribution network
works at several pressure levels,
from 82 to 3.5 bar and the Temperature
is ensured by a desuperheater
by injecting boiler feedwater.
Electrostatic Precipitator (ESP)
Due to fuel oil burning, the combustion
gases are loaded with particulate
matter. These can be captured
via the physical principle of electrostatic
attraction. For this purpose,
an Electrostatic Precipitator (ESP)
was installed in 2008, receiving the
combustion gases from Boiler 4 or
Boiler 2, if the latter runs on mixed
fuels.
The gas flow suspended particulate
matter, on its way to the main chimney,
crosses the precipitator where
it receives an electric discharge,
and is deposited onto polarized collection
plates. The particulate matter
is removed from the electrofilter
by the lower part, and transported
Boiler 4, as well as Boiler 1, has
mixed-fuel burners, Fuel Gas and
Combustible Process Waste (Fuel Oil)
and, since 2008, Boiler 2 has been
adapted to operate on Natural Gas,
while also being capable of running
on Combustible Process Waste.
The combustion air is supplied to
the Boilers by forced ventilation,
Boilers 1 and 2 possessing a preheating
system, via a steam heat
exchanger and a rotary heater of
the ljungstrom (LUGAT) type, which
makes use of the combustion gas
enthalpy before sending it to the
main chimney.
Boiler 4, in turn, heats the feedwater
using the enthalpy of the combustion
gases in the economiser.
from there to a pneumatic transport
system that carries it to the storage
silos.
Subsequently, it is collected by tank
vehicle and led to its final destination,
as waste.
This unit is notable for being
autonomous, meaning that all
commands, protection and interlocking
are installed in the control room and
controlled by the operator via the
distributed control system (DCS). In
an emergency situation, there are
emergency buttons outside and
manually activated valves in order to
position the equipment in a secure
state.

Cogeneration plant
2009 was marked by the start-up of
the new Cogeneration Plant, which
has two turbo-generator groups,
made up of the combination of two
turbines with a unit thermal power
of 128.4 MWth, using Natural Gas
as fuel, and two Recovery boilers,
equipped with a postcombusion system,
with a unit thermal power of
39.7 MWth.
This Plant operates at 80% effi ciency
and is made up of the following equipment
and main functional systems:
• Two Natural Gas Turbines with a
continuous unit electrical power of
41MWe, coupled to two synchronous
three-phase alternators. The turbines
provide 31.9% electricity yield;
• Two Recovery boilers for the energy
contained in the turbine exhaust
gases. They are equipped with a
post combustion system running on
natural gas and fuel gas, for 125 ton/h
of superheated steam production, at
83 bar pressure and 523ºC, meaning
80.5 bar and 520ºC on entering
into the Sines refi nery steam drum;
• Two main exhaust chimneys, 40m
above ground level;
• Two by-pass chimneys, used in the
start-up and stoppage of the turbines
and in case of emergency.
The Boilers in this Cogeneration Plant
operate in parallel to the Boilers of the
existing refi nery Thermal Power Unit,
with up to two of these Boilers able
to remain simultaneously operational.
In terms of modes of operation, the
Cogeneration Plant can run on two
different settings. Normal operation
consists of two gas turbines running at
full capacity, generating the maximum
amount possible of energy. Combustion
gases are led to the recovery boilers,
where steam is produced which is
supplied to the refi nery.
The other setting takes place whenever
the gas turbines stop, called the
“fresh air” setting; Boilers equipped
with a post combustion system continue
to ensure the steam production
necessary for the refi nery.
The two generating units consume
approximately 215,855 tonnes of
Natural Gas per year, supplied by a
dedicated pressure pipe at 45 bar with
a temperature varying from 0ºC to 8ºC.
Fuel Gas coming from the refi nery can
also be used in the recovery boilers
post-combustion system with an
upper limit of 5 ton/h. Nevertheless,
this type of gas consumption is rare
given that the refi nery needs all the
gas it can produce.
Both Cogeneration Plant turbines are
equipped with Low-NO x burners, so
as to reduce the nitrogen oxide emissions
in the exhaust gases sent into
the atmosphere.*
This equipment is classifi ed as Best
Available Technique (BAT) according to
the specifi c sectorial BREF.
Generated electrical energy, excepting
the cogeneration self-consumption,
shall be consumed at the Sines
refinery, the remainder, around 90%
of the production, being injected
into the Public Electricity System
network.
Cogeneration details.
2009 WAS MARKED BY
THE START-UP OF THE NEW
COGENERATION PLANT,
WHICH OPERATES WITH AN
OVERALL EFFICENCY OF 80%.
*Source: Link to the Portuguese Environmental Agency:
http://www.qualar.org/INDEX.PHP?page=1.
IN DETAIL
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ACTIVITIES,
ACTIONS AND PROJECTS
WE WORK DAILY TO INSTILL
THE RECOGNITION THAT THE
FULFILLMENT OF THE GOALS
OF HEALTH, SAFETY AND THE
ENVIRONMENT IS VITAL TO
COMPANY’S PERFORMANCE.
THIS CULTURE SHOULD BE BOTH
HORIZONTAL AND VERTICAL IN
THE ORGANIZATION: ONLY WITH
AN UNIVERSAL COMMITMENT
MAY WE ATTAIN THE EXCELLENCE
THAT WE STRIVE FOR.
FERNANDO MACHADO,
HSE DIRECTOR, SINES REFINERY

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ACTIVITIES, ACTIONS AND PROJECTS
22
HIGHLIGHTS OF 2009
2009 was a year marked by several factors among which
the following stand out:
• Accident at the Utilities Facility in
January 2009:
On the 17 th January 2009, Sines refi nery
suffered the most serious accident in its
over 30 years of History. A fi re destroyed
part of the Utilities Facility, leaving the
refi nery without energy for quite some
time, preventing the entire facility from
running. There were no personal or
environmental damages to report.
The refi nery managed to recover and
gradually began production within only
about a month and a half;
ACTIVITY CYCLES
AND PROJECTS
• Start-up of the Cogeneration Plant:
It was also during this year that the new
Cogeneration unit began operating,
enabling the Sines refi nery to benefi t
from a cleaner and more effi cient
energy production cycle;
• Sines refi nery Safety and Environmental
Certifi cation:
In 2009, Sines refi nery fi nalised the
Safety and Environment certifi cation
process under ISO 14001 and OHSAS
18001 Standards.
Sines refi nery has made many investments and taken
various actions to improve its environmental performance
as an IPPC facility.
Cogeneration, considered a Best Available
Technique in the refi nery Environmental
Reference Documents (BREF), began its
production cycle.
More projects are currently being developed,
such as:
• Revamping Claus Units, to reduce SO 2
emissions and enable greater sulphur
recovery;
• Purge collection in a closed system,
making possible to reduce Volatile
Organic Compound Emissions into
the atmosphere and also improve
the quality of industrial effl uent and
recover a portion of the product;
• Placing internal fl oating roofs in the
Naphtha tanks and double seals on
crude oil tanks, also to reduce fugitive
emissions.
The need to adjust behaviours and
attitudes in the whole Company in order
to fulfi l international best practice in all
activities is a basic requirement for its
sustainability, and is at the root of the
Galp Energia Safety Programme (PSGE).
In 2009, the PSGE promoted a commitment
at all levels of the Company
management regarding Health, Safety and
the Environment. These matters were thus
given greater visibility, trough the approval
of a series of Corporate standards and

procedures, to be applied to the entire
Galp Energia Group, which is essential
for any Management System and crucial
for making everyday activities safer.
The following requirements stand out
due to their importance: those for Work
Permits, for the Mechanical Integrity
Management System, and Accident
Reporting and Investigation.
To reach the ZERO ACCIDENTS target, in addition
to a set of consolidated and consistent
regulations, it is necessary to promote a
change in habits, for which reason many
tools were developed and implemented
such as Preventive Safety and Environ-
mental Observations and Rapid Gains.
The current PSGE still maintains its
founding principles:
• Developing and strengthening a
culture of Safety among all of
Galp Energia’s staff and partners;
• Identifying and eliminating risks
and unsafe behaviours, promoting
operational discipline to prevent and
avoid further incidents;
• Reporting and analysing all Health,
Safety, and Environmental incidents
to ensure they will not be repeated.
COSTS AND INVESTMENTS
The following graph shows the main Environmental costs
and investments.
Costs and investments concerning the protection of the Environment (€M)
0.81 1.37
0.06
5.19
2005
0.37
0.09
1.13
General Environment Protection
and Management
Air and Climate Protection
2.75
2006
0.58
The amounts reported annually as
Environmental investments refl ect
project cycles. Its development,
consequently, must be seen in an
integrated, cumulative manner, as
constituting successive stages for
consolidating investment plans. In this
4.68
1.29
1.43
2007
Soil and Groundwater
Protection
0.21
1.25
2.19
11.47
1.78
2008
0.25
6.75
1.49
1.41
2.63
2009
Waste Management
Water Protection
perspective, annual fl uctuations do not
mean different levels of commitment
in pursuing improved environmental
performance.
Investments in the Safety sector
totalled €1.7 Million in 2009.
ACTIVITIES, ACTIONS AND PROJECTS
A SET OF CORPORATE
STANDARDS
AND PROCEDURES
WAS APROVED, WHICH
IS ESSENCIAL TO MAKING
EVERYDAY
ACTIVITIES SAFER.
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
ACTIVITIES, ACTIONS AND PROJECTS
24
Of the amounts shown above
the following graph distinguishes
operational costs from investments,
demonstrating the refi nery’s efforts
for facility renovation and pollution
prevention.
Examining the outlook of investments
in matters of environmental
protection and management, one
concludes that the refi nery’s greatest
Relationship between costs and environmental investments (€M)
6.10
1.33
2005 2006 2007
2008 2009
Costs Investments
0.26
4.09
2.62
5.36
3.34
13.56
4.30
8.28
TRAINING IN HEALTH, SAFETY
AND THE ENVIRONMENT
The training policy at Galp Energia defi nes itself
by the challenge of developing technical and
behavioural skills among its staff, both in terms
of their professional growth and in terms of creating
value and, particularly in this regard, in pursuit of
reducing environmental impact and risks associated
with operations.
Ensuring Safety and minimising
Environmental impact are priorities
for the Sines refi nery. A range of
actions is included in the daily running
of the facility and in staff routines
which only purpose is to ensure this
priority. As a result, to adapt them
to workers’ routines is defi nitely
working towards the sustainability
of activity, and to achieve these
effort regards the choice of integrated
technologies to avoid and reduce
the generated pollution, avoiding
investment in end-of-line measures
that aim to reduce the impact of
the produced pollution. It should
be noted that adopting end-of-line
technologies often means technical
and structural constraints making
the implementation of pollution-
-prevention technologies unviable.
Outlook of environmental
investments in 2009 (€M)
60%
End-of-line
equipment
40%
Integrated equipment
and technology
objectives it is essential to provide
all staff the necessary skills. This is
why training in Health, Safety and
Environment is considered extremely
important.
Employees take part in in-house, on-
-the-job or e-learning format training
sessions, involving various learning
processes.

The following graphs show, for 2008
and 2009, the number of training
hours; the number of trainees and the
Number of hours of training in Health,
Safefty and the Environment
5,266
2008
7,495
2009
It is considered extremely important
to ensure that workers and service
providers carrying out tasks in the
refi nery work in line with best practices
on Health, Safety and the Environment
Number of hours of training
providedin Health, Safety and
the Environment
664
2008
121
2009
2008 was marked by the refi nery’s
shut down, with many service
providers working at the facility, which
is refl ected in the level of training
number of training sessions regarding
Health, Safety and the Environment
attended by Sines refi nery staff:
Number of trainees in training programmes
in Health, Safety and the Environment
1,062
2008
528
2009
and with current procedures at the
facility. For this purpose, the refi nery’s
Safety and Environmental departments
provide training activities, presented
by the following graphs:
Number of trainees in training
programmes provided in Health,
Safety and the Environment
5,465
2008
6,346
2009
provided by the refi nery and explains
the tendency in the indicators from
2008 to 2009.
ACTIVITIES, ACTIONS AND PROJECTS
Number of training programmes
in Health, Safety and the Environment
38
2008
313
2008
91
2009
Number of training programmes
providedin Health, Safety and
the Environment
411
2009
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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VISÃO
05
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
26
IN FOCUS - SAFETY
AND ENVIRONMENTAL
MANAGEMENT SYSTEM
FROM A SUSTAINABLE
DEVELOPMENT PERSPECTIVE,
THE SINES REFINERY’S
SAFETY AND ENVIRONMENTAL
MANAGEMENT SYSTEM
IS A BASIC TOOL FOR
MARKET INSERTION AND
COMPETITIVENESS.

IN FOCUS - SAFETY
AND ENVIRONMENTAL
MANAGEMENT SYSTEM
On the 23 rd December 2009, Sines refi nery received
Certifi cation for its Safety and Environmental
Management System (SGAS) under ISO Reference
Standards 14001:2004 and OHSAS 18001:2007,
respectively, following a Certifi cation Audit undertaken
by the SGS ICS in last October.
The Certification was the result
of a long process which consisted
of implementing the Integrated
Management System in Safety and
the Environment and adapting it
to the aforementioned Reference
Standards: ISO 14001 and OHSAS
18001.
The first step, taken long ago,
consisted of completing an in-depth
diagnosis, where an evaluation
was made on the situation of the
facility in terms of the status of
implementation, regarding the
Reference Standards for both
systems, Safety and Environment.
This first step was followed by an
exhaustive survey on the different
processes carried out at the refinery,
including production processes and
processes concerning tasks carried
out, such as Waste Management.
For each process, a survey was
made on all applicable legislation,
procedures and rules in terms of
Safety and the Environment.
Subsequently each workstation was
subject to an evaluation giving rise
to a complex array of environmental
impacts and risks, which, in the
context of the efforts made towards
its minimization, required the
development of a set of activities
consisting of investments, drawing up
procedures, service instructions, etc.
In parallel, various training activities
were carried out, both in terms
of raising awareness on the
Management System level in Safety
and the Environment as in terms of
risk assessment. Enquiries concerning
Safety and the Environment matters
were also performed including all
workers.
In addition to the aforementioned
tasks, it should be emphasised
that adapting Sines refi nery to the
above Standards demanded a long
process of maturing the Safety and
Environmental culture, constantly
present in all day-to-day activities,
as well as the recognition of the
importance of making everyone’s
behaviour fulfi l the management
system requirements, through
a shared commitment meant to
achieve excellence that was at last
recognised by Certifi cation.
For Sines refinery the certified
Safety and Environmental Integrated
Management System is a basic
tool for its competitiveness and
market insertion, from a sustainable
development perspective.
Lastly, it should be mentioned that
Certifi cation was the result of a long
and continuous effort carried out by
all staff.
IN FOCUS - SAFETY AND ENVIRONMENTAL MANAGEMENT SYSTEM
ADAPTING THE SINES
REFINERY TO THE ABOVE
STANDARDS INVOLVED
A LONG PROCESS
OF MATURATION OF
THE SAFETY AND
ENVIRONMENTAL CULTURE,
WHICH REQUIRED A
COLLECTIVE COMMITMENT
TO ACHIEVE THE
EXCELLENCE THAT WAS
THEN RECOGNIZED BY
CERTIFICATION.
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ACTIVITY INDICATORS
BEYOND THE IMPORTANCE
OF THE ACTIVITY INDICATORS
THEMSELVES, WE UNDERSTAND
THAT THE CONCERN FOR SAFETY
AND THE ENVIRONMENT SHOULD
BE SEEN AS LINKED TO THE
LEVEL OF ACTIVITY. THEREFORE,
WE BEGIN BY PRESENTING THE
ACTIVITY INDICATORS.

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
29

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
ACTIVITY INDICATORS
30
LEVEL OF ACTIVITY
The following graph shows the load
processed and the crude oil processed
in the refi nery. The load processed
includes not only crude but also the
remaining raw materials and compo-
Level of activity (10 6 ton)
9.6 9.5
2005
9.9
2006
9.7
Load processed Crude oil processed
PRODUCTION
10.5
The following graph shows Sines
refinery’s production, excluding
self consumption and breakages,
as well as sulphur production as
this is considerably less than the
Production volume (10 3 ton)
Gases
Petrols
363
2,652
712
3,553
2,266
2005
Jet/Pet
Diesel oils
390
2,917
767
3,451
Fuels
Bitumens
2007
373
2,871
640
3,407
nents, that is: load of the Cracking unit,
heavy aromatics, atmospheric residue,
fuel gas, natural gas, MTBE (Methyl
tert-butyl ether), biodiesel, diesel fuel
and fuel.
9.1 9.2
2008
8.0
8.1
2009
2,373
2,143
2,008
1,600
189 183 176 111 138
2006
2007
2008
2009
309
2,342
623
3,056
237
2,181
675
2,639
7.2
remaining products. It should be
noted that 2009 production is
influenced by the unplanned shut-
-down due to the accident at the
Utilities Facility.

CONSIGNMENTS
The following graph shows the quantity of products delivered by Sines refi nery’s
various means of consignment:
Product consignments per means of consignment (10 3 ton)
310
Ship
Bunkers
Number of consignments per means of consignment (No.)
435
755
7,406
366
551
6,872
340
511
7,896
351
681
642
Ship
Bunkers
4,406
3,759
921
39,137
2005
548
255
2005 2006
2007 2008 2009
Tank wagon
Pipeline
Tank wagon
Pipeline
4,981
3,470
823
34,581
2006
697
299
Tank cars
In terms of quantity of sent product,
consignments via pipeline and ship
stand out, due to the capacity of these
Tank cars
4,622
3,674
824
34,488
2007
557
302
518
561
3,848
3,425
770
7,016
32,421
2008
532
327
102
432
448
3,789
2,964
673
4,410
29,036
2009
606
means. The following graph shows the
number of consignment operations to
sell the products:
293
ACTIVITY INDICATORS
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31

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
32
07
ENVIRONMENTAL PERFORMANCE
IN THIS CHAPTER, THE
FACILITY’S PERFORMANCE IS
ANALYSED BY CONSIDERING
ABSOLUTE INDICATORS, WHICH
THE REFINERY IS DEDICATED
TO IMPROVE; THE TREND OF
THESE SAME STANDARDISED
INDICATORS IS ANALYSED,
THAT IS, DISREGARDING SCALE
EFFECTS DERIVING FROM THE
DIFFERENT INTENSITY LEVELS OF
THE ACTIVITY. COME SEE HOW
THE REFINERY HAS EXCEEDED
EXPECTATIONS!

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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
ENVIRONMENTAL PERFORMANCE
34
Sines refi nery main chimney.
IN ABSOLUTE TERMS,
THE WATER CONSUMPTION
HAS BEEN REDUCED
AND ITS RECYCLING
INCREASED.
Water consumption and recycled water (10 6 m 3 )
5.66
2005
0.17
5.48
2006
0.26
Water consumption Recycled water
5.46
2007
ENVIRONMENTAL PERFORMANCE
This chapter presents information and indicators concerning
Sines refi nery’s environmental performance.
The facility’s performance is analysed
by considering absolute indicators,
which the refi nery is dedicated
to improve as part of its will to
reducing its absolute impact on
the environment. Moreover, given
the underlying goal of continuous
improvement, the trend of these
same standardised indicators is
analysed, that is, disregarding
scale effects deriving from the
different intensity levels of the activity.
0.23
5.03
2008
0.30
4.77
2009
0.35
Indeed, the absolute valuation of
the indicators inevitably depends
upon the facility’s level of activity.
On the other hand, absolute
valuation sometimes does not
constitute a faithful representation
of the facility’s performance and
progress. It should be noted that
standardising indicators also allows
the comparison of the refinery’s
performance with its reference
sector European peers.
RESOURCE CONSUMPTION
Due to its signifi cant use and environmental relevance, this
chapter contains information and indicators on water, energy
and raw materials consumption.
Water consumption
Sines refi nery captures raw water from 4 underground boreholes for industrial
purposes. To the same effect, it can also acquire water supplied by Águas de
Santo André (AdSA).
The following graphs show the total
water consumption as well as recycled
water; and distribution of consumption
per source.
Water consumption per source
76%
Boreholes
AdSA
24%

It can be seen that in absolute terms
there has been a reduction in water consumption.
The following graph shows
Water consumption per level of activity (m 3 /ton)
0.59
2005
0.56
2006
Energy consumption
With regards to energy, the following indicators are shown: consumption
of residual fuel oil (known as RPC), fuel gas and natural gas, and electricity
consumption.
The following graphs show consumption of these fuels at the refi nery.
RPC consumption (10 3 ton)
291
2005
301
2006
Fuel gas consumption (10 3 ton)
241
2005
245
2006
0.52
2007
302
2007
238
2007
Natural gas - Fuel consumption (10 3 ton)
Process
8.7
2005
GIC’s
6.7
2006
Cogeneration
7.5
2007
water consumption per level of activity,
with the increase in 2009 explained by
the accident at the utilities facility:
0.55
2008
252
2008
198
2008
6.1
17.8
2008
0.59
2009
47% drop
in RPC consumption
since 2007
161
2009
202
2009
5.5
10.7
89.3
2009
ENVIRONMENTAL PERFORMANCE
THE REFINERY
HAS MARKEDLY GIVEN
PRIORITY TO THE USE
OF CLEAN FUELS.
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ENVIRONMENTAL PERFORMANCE
36
Electrical energy (GWh)
403
7
2005
11
409
12 12
2006
With regards to electricity, the
refinery sells or acquires electricity
from the grid, depending on
Electrical energy production Electrical energy aquisition Electrical energy sales
THE START-UP OF THE
COGENERATION PLANT
MUST BE TAKEN INTO
CONSIDERATION FOR 2009.
384
35
2007
12
338
Electrical energy sales, presented in
the previous graph, includes both the
energy sold to REN and the energy
transferred to other Galp Energia
Group consumers (Sigás, CLC and LPG
Storage Plant). In 2009 the start-up
Raw materials
whether it has a surplus or shortfall.
The following graph presents
that <strong>data</strong>:
34 16
2008
526
110
2009
304
of the cogeneration plant must be
taken into consideration, since it sells
energy directly to REN, after which the
refi nery buys according to its demand.
This explains the increase both in sold
and acquired energy.
In addition to crude, which consumption was shown previously, Sines refi nery
consumes natural gas as a raw material in the Hydrogen Production Unit.
This unit produces the hydrogen
necessary for desulphurising diesel
fuels and gasolines, in order to obtain
Natural gas consumption - Feedstock to hydrogen production unit (10 3 ton)
33.03
2005
34.01
2006
37.04
2007
low sulphur-content fuels, resulting in
lower sulphur oxide emissions in the
transports sector.
35.84
2008
35.65
2009

ATMOSPHERIC EMISSIONS
This chapter focuses on atmospheric emission of relevant
pollutants in terms of environmental air quality. In absolute
terms, changes in these indicators are, on one hand accountedfor
by the reduced level of activity imposed by the accident at
the Utilities Facility, and, on the other hand, as a result of the
refi nery’s efforts in reducing atmospheric emissions.
Sulphur Oxides
The following graph presents absolute sulphur oxide emissions, on the basis of its
equivalent in sulphur dioxide, SO 2 .
SO 2 emissions (10 3 ton)
8.16
2005
9.63
2006
9.24
2007
8.08
2008
42% drop
in SO2 emissons
since 2007
5.33
The following graph standardises absolute emissions based on the level of activity:
SO 2 emissions per level of activity (kg/ton)
0.847
2005
Percentage of Sulphur in RPC (%)
1.4
2005
0.976
2006
The reduced SO 2 emissions per level of
activity shows the results of the refi nery’s
investments and efforts – reducing the
sulphur content of the consumed fuel
and the major gas consumption to the
detriment of fuel consumption.
1.6
2006
Sulphur level in RPC Limit
0.881
2007
1.5
2007
0.877
2008
1.6
2008
2009
25% drop in S0 2 emissions
per level of activity
0.658
2009
Sulphur is a natural component of
crude and during the refining process
it is possible to recover part of this
element, the other part inevitably
being emitted into the atmosphere
or retained in the refined products.
The fuel sulphur content, shown in the previous graph, affects SO 2 emissions.
1.7
3.0
2009
ENVIRONMENTAL PERFORMANCE
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ENVIRONMENTAL PERFORMANCE
38
Recovered Sulphur
Recovered Sulphur (10 3 ton) Sulphur recovered per load processed (kg/ton)
40
30
20
10
0
2.63
25
Sulphur recovered
3.88
33
2.25
24
2005 2006 2007 2008 2009
Sulphur recovered per level of activity
1.92
2.19
18 18
Nitrogen Oxides
3.50
3.00
2.50
2.00
1.50
1.00
0.50
0
Total particulate matter
Sines refi nery possesses two sulphur
recovery units (Claus Units).* The
performance of Claus Unit is clear
from analysing the following graph,
which shows the elemental sulphur
recovered, reducing the atmospheric
emissions and the level of sulphur in
the products.
* The In detail chapter of last year’s edition of the Data Book was
devoted to describing these Units and their technological process.
The following graph shows absolute nitrogen oxide emissions.
NO x emissions (10 3 ton)
3.83
2005
3.94
2006
3.78
2007
The following graph shows NO x emissions per level of activity:
NO x emissions per level of activity (kg/ton)
0.398
2005
0.399
2006
The following graph shows the values of total Particulate Matter emissions for
the study period:
Particulate matter emissions (ton)
794
2005
810
2006
0.360
2007
815
2007
3.31
2008
0.359
2008
647
2008
32% drop in NO x emissions
since 2007
2.58
2009
0.319
2009
46% drop in particulate matter
emissions since 2007
442
2009

The following graph makes it possible to evaluate the specifi c emissions of Particulate
Matter at Sines refi nery:
Particulate emissions per level of activity (kg/ton)
0.082
2005
Carbon Dioxide
The following graph identifi es CO emissions deriving from Sines refi nery’s
2
activity and illustrates the compliance with the allocated emission ceiling, in
terms of emission allowances for the 2005-2007 and for 2008 and 2009:
CO 2 emissions under the PNALE (10 6 ton)
2.064
2005
0.082
2006
2.116
2006
0.078
2007
PNALE I PNALE II
2.314 LE
2.095
2007
2.138 LE
1.828
Attribution of LE due to
cogeneration startup
2.379 LE
Volatile Organic Compound Emissions
Sines refi nery’s Volatile Organic Compound (VOC) emissions come from
various sources: product storage, process (including the drainage network)
and effl uent pre-treatment. In the processing zone, the main origins of the
emissions are the manual valves and ends of lines (sample taking, blind
fl anges, etc).
The process diffuse emissions are
monitored under the LDAR (Leak
Detection and Repair) Programme,
which started in 2007. In addition to this,
Sines refi nery, using USEPA computer
0.070
2008
2008
30% drop in particulate emissions
per level of activity since 2007
0.055
2009
1.728
2009
software, meeting local climate
conditions and technical specifi cations
for the tanks, features of the products
stored and their handling, determines
diffuse VOC emissions from storage.
ENVIRONMENTAL PERFORMANCE
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
ENVIRONMENTAL PERFORMANCE
40
Continuous monitoring of SO 2 in the main chimney (mg/Nm 3 )
5,000
4,000
3,000
2,000
1,000
0
250
200
150
100
50
0
Continuous monitoring
Continuous monitoring of particulate matter in the main chimney (mg/Nm 3 )
1000
800
600
400
200
0
Limit Concentration
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Limit Concentration
Sines refi nery conducts continuous monitoring of SO , NO and Particulate
2 x
Matter at certain fi xed sources. The following graphs show the results for
these pollutants, in the period under scope, from self-assessment of the
main chimney.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Continuous monitoring of NO x in the main chimney (mg/Nm 3 )
Limit Concentration
Operating the boilers beneath the
nominal value, which occurred due
to the Cogeneration tests (forcing the
Cogeneration to send a high quantity
of steam to the refi nery collector,
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Impact on air quality
In addition to the aforementioned major projects, still in the pursuit of
improving the environmental air quality, the refi nery has implemented
various measures as a result of recent investments.
The following actions stand out:
3,000
150
400
• Reduction of the fuel sulphur con-
on an intermittent basis), meant an
increased O percentage necessary
2
for burning, which caused greater NOx formation. This fact associated with
the instability of the operating boilers
caused by the aforementioned tests,
and the little smoke discharge (due
to the boilers being at a very low
load) caused the increase in the NOx concentration in the main chimney.
During the tests the three boilers were
left on (prepared for lifting loads and
solving any Cogeneration fault, in
order to avoid a swift stoppage at the
refi nery), nevertheless it had to be at a
low load, as there were not suffi cient
steam consumers for them to function at
a normal load jointly with Cogeneration.
The boilers, as with any processing unit,
are not designed to function on low
charges and their entire control system
ceases to be on automatic and switches
to manual, which makes it practically
impossible to control all the operational
variables involved, causing changes to
the NO x emission levels. This fact was
reported to the competent authorities.
The values for February and March
can be accounted-for by the Utilities
Plant accident.
tent (an effort being made since
1998, when sulphur content was
around 4%);

• Start-up of the Cogeneration Plant
which, by running on natural gas,
means “cleaner” emissions;
• Gradual replacement of equipment
that uses as cooling agents substances
that deplete the ozone layer;
• Energetic optimisation of the refi nery,
through several investments which
enable the fuel consumption reduction
and the effi ciency increase, leading to
emission reductions;
• With the entrance into service of the
Cogeneration, most of the time the only
equipment running on fuel and gas is
a burning boiler, which nevertheless is
linked to the Electrostatic Precipitator
(ESP) for Particulate Matter reduction.
More particularly and in order to mini-
LIQUID EFFLUENT
Sines refi nery discharges its liquid effl uents, following
pre-treatment, into the Ribeira de Moinhos Wastewater
Treatment Plant network, managed by the company
Águas de Santo André (AdSA).
Wastewater production
The following graph shows wastewater production.
Liquid effluent produced (10 3 m 3 )
333
2,381
284
2,261
194 156
1,730
1,745
2005 2006 2007
2008 2009
Saline effluent Industrial effluent
mise VOC emissions, Sines refi nery has
come to implement various actions,
among which the following should be
mentioned:
• Leak Detection and Repair (LDAR)
Programme;
• Adapting the storage tanks to the
Best Available Techniques (BATs),
through the installation of double
seals on crude tanks and internal
fl oating ceilings in the naphtha tanks;
• Implementing the sealed purge and
sampling system, according to the
terms of the BREFs, avoiding the
release of VOC emissions into the
atmosphere;
• Installing process analysers on some
units to enable tighter control.
60% increase in liquid
effluent producedd
165
2,885
ENVIRONMENTAL PERFORMANCE
THE SINES REFINERY
HAS IMPLEMENTED MANY
STRATEGIES FOR REDUCING
THE IMPACT ON AIR
QUALITY.
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
ENVIRONMENTAL PERFORMANCE
42
Recognising that water is a scarce
and precious commodity, Sines
refi nery has been reducing absolute
water consumption and increasing its
reuse, which has therefore enabled
the reduction of the wastewater
production.
Saline effl uent comes from purges in
the cooling towers and demineralisation
of raw water. It is discharged
into the Águas de Santo André collector,
for a direct discharge via a sea outfall.
The Utilities Plant accident led to a
signifi cant increase in the effl uent
Liquid effluent produced per level of activity (m 3 /ton)
0.28
2005
0.26
2006
0.18
2007
Monitoring the quality
of liquid effl uents
volume sent to the Ribeira de Moinhos
Wastewater Treatment Plant; to aggravate
this situation, the high rainfall
of the end of the year, added to the
impossibility of discharging rainwater
into Ribeira de Moinhos creek,
forced the refi nery to send rainwater
along with industrial effl uent to the
Wastewater Treatment Plant which
led to a rather signifi cant increase in
the discharge sent.
This increase is also noticeable in the
following graph that standardises
wastewater production based on the
level of activity:
Sines refi nery discharges its industrial effl uent, following pre-treatment,
into the Ribeira de Moinhos Wastewater Treatment Plant network, operated
by Águas de Santo André. The costs assumed by the refi nery depend on the
quality of the effl uent discharged, more specifi cally on the concentration of
various pollutants.
The graphs below present the concentration
of the monitored pollutants, also
showing concentration values for which
the discharge into the Wastewater
Treatment Plant gives rise to a penalty,
making the refi nery liable for much
heavier charges.
Sines refi nery is concerned about
reducing effl uent production and
minimising its pollution load. Nevertheless
it is the Ribeira de Moinhos
0.21
2008
83% increase in liquid effluent
per level of activity
0.38
2009
Wastewater Treatment Plant that assumes
responsibility for discharging the
effl uent into the water environment in
compliance with applicable legislation,
ensuring adequate levels of protection
for aquatic life and water resources. For
its share of responsibility, Sines refi nery
assumes its part of a tax that refl ects
the water resources use, on what regards
its effl uent discharge component,
allocated by the Ribeira de Moinhos
plant.

The following graph shows the pH of discharged effl uent:
PH of industrial effluent discharged into the Ribeira de Moinhos Waste water
Treatment Plant
7.84
2005
Discharge prohibited
The following graph shows the concentration of oil and grease in the effl uent:
The following graph shows information concerning Chemical Oxygen Demand
(COD), measured from organic matter in the effl uent:
COD of industrial effluent discharged into the Ribeira de Moinhos Waste water
Treatment Plant (mg/l)
549
2005
Penalising discharge
277
2006
377
2007
The following graph concerns Sulphides:
443
2008
433
2009
2,000
Sulfide in yhe industrial effluent discharged into the Ribeira de Moinhos
Waster water Treatment Plant (mg/l)
5.31
2005
Penalising descharge
7.63
2006
2.01
2006
7.28
2007
5.35
2007
3.09
2008
10
7.74
Oils and greases in the industrial effluent discharged into the Ribeira de
Moinhos Waste water Treatment Plant (mg/l)
62.4
2005
Penalising discharge
21.3
2006
29.1
2007
7.71
2008
50.3
2008
2009
100
29.1
2009
20
1.34
2009
ENVIRONMENTAL PERFORMANCE
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ENVIRONMENTAL PERFORMANCE
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44
Sines refi nery waste storage area.
Lastly, the trend in phenol concentration in the effl uent is shown in the graph below:
Phenols in industrial effluent discharged into the Ribeira de Moinhos
Waste water Treatment Plant (mg/l)
6.54
2005
Penalising discharge
Impact on water quality
In order to minimise the impacts of its activity on water resources, Sines
refi nery has implemented several measures:
• Water recycling increase;
• Pre-treatment system improvement;
• Sealing the production and storage areas
and leading water to the drainage system;
• Maintenance and enlargement of the
network of piezometers to monitor
WASTE
0.78
2006
2.97
2007
The indicators presented in this chapter, referring to the Waste
descriptor, are typical environmental performance indicators for a
facility, due to their signifi cance in terms of effi ciency in processing
raw materials and resources.
Waste production
groundwater quality. This network
was improved in 2009; there are
now fi fteen additional piezometers.
As shown in the graphs displayed
previously, the monitored values relating
the discharge to Ribeira de Moinhos
Wastewater Treatment Plant are within
the limits set by the facility regulations.
Not only is the absolute quantity of waste produced important, but so is
its type. The following graph distinguishes hazardous and non-hazardous
waste produced at Sines refi nery for the past recent years:
Industrial waste produced (10 3 ton)
5.5
0.9
6.6
1.0
7.6
1.68
2008
40
2.12
2009
2005 2006 2007 2008 2009
4.1
Hazardous industrial waste Non-hazardous industrial waste
8.6
2.2
9.8
2.2

Standardising absolute waste production based on Level of Activity, it is given that:
Industrial waste produced per level of activity (kg/ton)
0.6
In 2006 and 2007 it became
necessary to undertake the
elimination of the waste liabilities
existing at the refi nery, given that
works on the solid waste storage
plant began during 2007. In 2008
the increase was due to the general
shut down for maintenance. In 2009
this increase was due to the Utilities
Waste produced considered solid urban waste (ton)
50
0.1
2005
0.7
75
2006
0.1
0.7
2005 2006 2007 2008 2009
79
2007
0.4
Hazardous industrial waste Non-hazardous industrial waste
The increase in this type of waste
was due to the sending of septic tank
sludge, from the building site area,
to its fi nal destination. This situation
occurred since the connection between
0.9
Plant accident and also to the work
regarding the removing, cleaning
and changing the sits and other
infrastructure necessary for building
the new units as part of the refi nery
Conversion Project.
The following graph shows the solid waste
production considered urban waste:
95
2008
0.2
1.2
1,436
2009
0.3
the worksite and the wastewater
treatment plant is not yet operational.
In 2009 the quantity of materials
recycled reached 1,853 tonnes.
Impacts deriving from waste
production
The implementation of the Sines refi nery
waste management plan aims to:
• Prevent or reduce waste production;
• Identify and classify waste;
• Organise waste gathering and transport;
• Identify improvement opportunities;
• Ensure awareness among workers;
ENVIRONMENTAL PERFORMANCE
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ENVIRONMENTAL PERFORMANCE
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46
THE REFINERY INTEGRATES
GOOD PRACTICES AND
PROCEDURES INTO
ITS MANAGEMENT,
SUCH AS MINIMISING
WASTE PRODUCTION
AND CONTROLLING THE
RELEVANT HAZARDS.
• Ensure safe treatment and fi nal destination.
In addition to introducing measures
conducive to minimising waste, the
following management measures have
also been implemented:
• Recasting the temporary waste storage
facility;
• Making an inventory of and removing
materials containing asbestos;
• Providing facilities with appropriate
containers per waste type;
• Including waste management requirements
in building contracts;
• Managing waste by type in transport
and fi nal destination according to
legislation, with guaranteed use of
operators licensed to it.
From the overall monitoring and control
procedures developed by the refi
nery, the following stand out:
• Analytical control of soil quality at
different Sines refi nery areas,
including on premises near waste
storage areas;
• Analytic characterization of waste
and defi ning a plan to control the
most critical waste.
In addition to the aforementioned
overall measures, the refi nery
integrates good practice and
procedures into its management,
such as minimising waste production
and controlling the relevant hazards
to appropriately administrate the
most critical waste.
SOIL AND WATER RESOURCES
Sines refi nery’s concern with regards to soil and
groundwater quality derives from the awareness of the
risk involved in its activity.
Percentage of roofed and sealed areas
Area occupied by the refinery
69%
Roofed area
Sealed unroofed area
8%
23%
Non-sealed unroofed area
Source: IPPC form – Environmental Licensing Process
Sines refinery Conversion Project, June 2008.
Note: The areas considered in the graph above are the
areas occupied by the refinery. With the construction
of the new units associated with the Conversion
Project, and considering unoccupied areas, the total
area makes up to 341 ha.
The following graph shows the
refinery’s arrangement in terms of
sealed and roofed areas:
The unsealed and unroofed area is
dedicated to storage. The processing
area is fully sealed.
At the time the refinery was built,
in the 1970’s, land used for storage
was not sealed. In any case,
the storage area was chosen for the
quality of its soil, which is made up
of compacted clay that works as a
natural sealant.
Currently the new tanks have already
been placed in sealed basins,

as were the bitumen storage tanks
built in 2005-2006.
Sines refinery has a network of
101 piezometers distributed across
operational and storage areas
with higher staff presence and
greater risk. The piezometers are
structures in direct contact with the
hydrogeological units, with short
drainage boxes, from which purges
are made and groundwater samples
are taken in order to analytically
characterise the aquifer quality.
Piezometer network
Piezometers
- Note: The fi fteen piezometers installed at the end of 2009 are not featured here.
The purpose of the 15 piezometers
installed in late 2009 was to undertake
quantitative risk analyses to
human health and the environment
in terms of soil and groundwater
quality. For this purpose, several
drillings were undertaken to collect
soil samples at various depths, and
new piezometers were installed, to
complete knowledge of the hydrogeological
features and of the aquifer
quality.
The study took into consideration the
presence of potential human and
environmental receptors in the surroundings,
at the present and likely
in the future, and dealt with the possible
means of exposure and cross
media mechanisms for pollutants
present in the soil and groundwater.
There are various piezometers
placed at different depths and also
four water collection wells, also used
to collect groundwater samples.
Two monitoring campaigns are
held annually, ensuring representativeness
in the climate and
hydrogeological conditions, in
order to monitor changes in the
quality of the aquifers.
The following diagram Illustrates
Sines refinery’s piezometer network.
The undertaken study came to the
conclusion that, despite there being
contaminated soils and groundwater,
there is no significant risk for
human health and the environment
as a result of it.
The scope of the work also included
the proposal of a risk management
plan, which essentially demands
maintaining current control of the
groundwater monitoring network.
This practice is fully ensured by
the refinery giving continuity to
what has been done over the last
few years, in pursuit of better
knowledge as an essential tool for
the proper resources management
and for dealing with risks inherent
to the activity.
ENVIRONMENTAL PERFORMANCE
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
47

VISÃO
08
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
48
SAFETY AND HEALTH
PERFORMANCE
THE AIM IS TO ACHIEVE
A SUSTAINABLE CULTURE OF
PREVENTION BASED ON HIGHLY
COMMITTED HSE MANAGEMENT!
COME SEE THE RESULTS
OF THESE EFFORTS!

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
SAFETY AND HEALTH PERFORMANCE
50
THE SINES REFINERY
HAS HAS BEEN
CONTINUOUSLY
MONITORING
ITS PERFORMANCE,
WITH A GOAL OF ZERO
ACCIDENTS.
ACCIDENT RATE
Safety is a basic value that is promoted and preserved in
the Sines refi nery’s strategy and activities, and has been
made a commitment by all staff and service providers.
To pass on this value within the Organisation
and among our partners
working with the refi nery, a strong
management commitment is maintained.
This value is assumed not
just as a differentiating factor among
Companies but also as a decisive factor,
being a precondition for operations
and being refl ected in the issuance
of HSE standards/procedures
and in the implementation of preventive
and/or mitigating measures.
The idea is thus to achieve a sustainable
prevention culture based on
high-performance HSE management
to ensure risk mitigation and a reputation
of excellence.
In this path, the refi nery has been
continuously monitoring its performance,
with the goal of Zero Accidents,
including personal accidents,
environmental and property damaging
accidents, and operational or road
accidents, whether among its own
staff or among contractors.
The following graph shows the
number of personal accidents by
type.
Personal accidents
(own staff) (No.)
1
5
2007
Lost workday injuries First aid
Medical treatment cases
2
7
2008
2
1 1
6
2009
It can be seen that in 2009 the total
number of personal accidents with
the refi nery’s own staff decreased
slightly, as a result of the preventative
effort made by Sines refi nery.
With a view to continuous improvement
and increasingly stricter demands
and rigour in reporting occurrences,
the following graph shows
not only the number of personal
accidents among our own staff but
also the personal accidents involving
contractors in 2009.
Personal accidents (No.)
1
2
6
Galp Energia
21
Galp Energia +
Contractors
Lost workday injuries First aid
Medical treatment cases
The following graph shows the evolution
of the frequency rate (number of
accidents per million hours worked)
for personal accidents leading to
working day losses by our own staff,
which refl ects the effort to come in
line with international best practice
in terms of communicating performance
indicators.
4
19

Lost workday injuries (No.) / Lost workday injuries frequency (own staff)
6
4
2
0
Lost workday injuries
The analysis of the above graph shows
that the frequency rate calculated for
2009 is the same as the previous year.
Comparing the 2.15 value shown
with a reference to the European
sector – Concawe, for which the 2008
frequency rate value was 1.50 (own
staff and refinery), we are shown
as above this value, for which
reason awareness-raising and training
activities are ongoing.
Considering not only our own staff but
also showing the aggregated overall
frequency rate for accidents leading to
working day losses (our own staff and
contractors’ ones), we record a value
of 1.90. The latter constitutes the Sines
refi nery’s reference frequency rate
and refl ects Galp Energia’s vision of its
responsibility and infl uence in terms of
the accident rate among contractors.
For 2009, in order to guarantee the
standardising of the reporting indicator
among refi neries, the severity rate for
accidents leading to working day losses
among own staff (total number of days
lost/number of lost workday injuries)
was calculated, and a value of 70.5 was
obtained. If one takes into account the
statistic concerning contractors, the value
of the severity rate increases to 74.
2.35
2.15
2.15
2
1.16
2 2
1
0.00
0
2005 2006 2007 2008 2009
Lost workday injuries frequency
Moreover, Galp Energia’s standard
procedure with reference to Reporting
and Investigating Incidents establishes
criteria for classifying, investigating,
analysing, documenting and disseminating
critical and/or systematic accidents,
occupational diseases, “almost-accidents”
and HSE non-compliances, as well as
following up actions to minimise risks
and prevent their recurrence, similar
occurrence or one of the same nature,
with the intention of controlling or
eliminating the identifi ed causes.
In 2009 the personal, the environmental
and the property damaging
accidents that appear in the fi gure
below were reported and investigated,
classifi ed according to increasing
seriousness from 1 to 4. It should
be noted that this includes accidents
involving contractors.
The class 4 accident that occurred at
Sines refi nery should be pointed out,
since it caused a fi re with serious
property damage to the Utilities
Plant. This accident did not give rise
to personal or environmental damage,
but forced an emergency shutdown of
the facility, causing some production
units to be turned off for about 6
weeks, with the resulting economic
losses to the company.
(1) – European downstream oil industry safety performance - Statistical summary of reported incidents – 2008; Prepared for the CONCAWE Safety
Management Group by: A. Burton (Awaken Consulting) and K.H. den Haan (Technical Coordinator).
3
2
1
0
SAFETY AND HEALTH PERFORMANCE
ALL EMPLOYEE, PROPERTY,
AND ENVIRONMENTAL
ACCIDENTS
WERE REPORTED
AND INVESTIGATED.
Total accidents (personal, environmental
and property damaging accidents) (No.)
Class 1
Class 2
1
5
Total accidents
Class 3
Class 4
32
44
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SAFETY AND HEALTH PERFORMANCE
52
Personal, property damaging and
envronmental accidents (%)
52%
Environmental
4%
44%
Property damaging Personal
IN THE YEAR 2009
NO INSTANCES
OF OCCUPATIONAL
DISEASE WERE RECORDED.
Medical examination undertaken (No.)
10
306
184 218
The following graph illustrates the total
percentage of accidents by type of
damage.
The ultimate accident classifi cation
concerns its major severity with re-
gards to each typology. It should be
noted that all these accidents were
duly investigated by the refi nery,
which effi ciently implemented corrective
measures in order to ensure they
will not reoccur.
OCCUPATIONAL MEDICINE
Occupational medicine performs a proactive activity in
the sense of identifying any occupational health problems
among staff, acting and reacting in order to provide the best
medical diagnoses and care, preserving our staff’s health.
Upon admission, employees are subject
to a medical examination, known as
an admission examination, where
their physical and mental capabilities
are evaluated for performing the role
for which they were hired.
In addition to the aforementioned
examinations, all employees are
subject to regular and occasional
examinations either on worker’s
request or on the doctor’s initiative,
which are carried out at the refi nery.
At Sines refi nery, during the period
under consideration, medical examinations
were carried out as quantifi ed in
the following graph:
2005 2006 2007
2008 2009
Admission examinations
11
267
Regular examinations
29
248
101
16
266
271
On-request examinations
44
389
270
Also with the aim of identifying
situations that place staff’s health
at risk, the Occupational Medicine
department makes frequent visits to
workstations and plants seeking to
implement measures to minimise the
risks the employees are subject to.
In the sequence of all efforts
undertaken during 2009 no cases of
occupational diseases were recorded
among Sines refi nery’s workers. In
previous years all cases regarded
occupational deafness.
Occupational diseases (No.)
0
2005
1
2006
2
2007
0
2008
0
2009

RISK PREVENTION
Industrial hygiene
The department responsible for industrial hygiene matters at Sines refi nery is
part of the Safety department and for the past recent years has acted to ensure
the health and wellbeing of all the facility’s staff (both internal and external).
For this purpose and in accordance
to the various facility requirements,
taking into account associated risk
factors, various service directives
were developed, aiming to create
consolidated practices for acting in the
following areas:
• Monitoring occupational noise;
• Measuring exposure to chemical agents;
• Measuring vibrations;
• Measuring luminance;
• Measuring thermal comfort;
• Measuring indoor air quality.
In terms of the principal actions
undertaken in 2009, the following
stand out:
• Evaluating and controlling environmental
factors with a direct infl uence
on the sense of comfort of people
occupying the various buildings at
the facility;
• Evaluating the indoor air quality,
which includes evaluating thermal
comfort, monitoring luminance
levels, measuring concentration of
sulphuric acid and evaluating risks
associated to the potential presence
of asbestos fi bres.
Still in this area, a series of measurements
were taken, in compliance
with concerned legislation (Decree-
-Law No. 182/2006, regarding workers’
exposure to noise risk), to evaluate
the daily individual exposure of each
worker to noise, driving subsequently
to a careful selection of hearing
protection equipment adaptable to
every type of exposure.
It should be noted that this action
involved all staff from the industrial
area of the facility with the aim that the
result would be a signifi cant reduction
in levels of exposure to noise.
All staff was informed of the
maximum noise level to which
they could be exposed, as well as
which hearing protection gear was
appropriate for each situation.
In 2010 an effort shall be made in
order to select the best technical
solution to minimise or eliminate
the noise emitted during normal
operation of the machinery and
equipment with higher noise levels.
It should also be noted that training
activities were provided for all
staff on what concerns industrial
hygiene, dedicated, even though not
exclusively, to topics such as noise,
vibrations, ergonomics, load handling,
equipment with visors, hazardous
atmospheres and gas detection.
SAFETY AND HEALTH PERFORMANCE
TRAINING ACTIVITIES
WERE PROVIDED
FOR ALL STAFF REGARDING
ISSUES IN THE AREA
OF INDUSTRIAL HYGIENE.
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SAFETY AND HEALTH PERFORMANCE
54
OUR SIMULATION
EXERCISES CONSIDERED
A LARGE NUMBER
OF THE SCENARIOS
DEFINED IN THE INTERNAL
EMERGENCY PLAN.
Simulation exercises
In 2009, 11 simulation exercises were performed with subsequent evaluation.
Simulation exercises (No.)
6
2005
2006
An increase was observed in the
number of simulation exercises undertaken
to strengthen capacity and
skills to deal with emergency situations.
A large number of scenarios
defi ned in the Internal Emergency
Plan were considered in order to
preparing the elements involved,
working towards effi cient preparation
and to assure appropriate responses
to potential emergencies.
Although they feature in this chapter,
simulations also consider environmental
risk scenarios. Following these
exercises and their evaluation, a report
is drawn up to identify limitations
and improvement opportunities.
Sines refi nery has implemented a system
for evaluating all simulation exercises
carried out. This system is based on
predetermined checklists that are fi lled-
-in by independent parties (not belonging
Work Permits
9
2007
Essentially the in-depth change that took
place concerned the responsibility of the
hierarchy in this process. The conceding
of the work permits, which used to
come under the aegis of the Safety
department, with this change came to
fall under the exclusive responsibility
7
to the Safety department) to evaluate:
• Emergency coordination;
• Communications;
• Rescuing injured persons;
• First aid;
4
2008
• Evacuation;
• Traffi c control;
• Identifi cation of teams;
• Arrival times;
11
2009
• Resources and equipment.
The 2009 grade obtained by this evaluation
was 83%. For 2010, the goal is to
continue along the same path, if possible
improving the obtained evaluation.
Since May 2009 Sines refi nery has brought work permit management in line
with the standards followed by the major European Refi neries.
of the operational departments, only
leaving the Safety department to
mandatorily take part in what has come
to be known as “special works”. Special
works should be understood as: works
high above ground, excavations, all those
works taking place in confi ned spaces

and also those involving hazardous
energy. This change, which the refi nery
called “THE BIG JUMP”, was widely
disseminated via:
• Posters;
• Meetings with the contractors;
• Widespread training for all refi nery
personnel on the main implications
of this change;
• Continuous follow-up of developments
in the process by the Safety
department, via regular audits on the
establishment of the new method;
• Direct involvement by the Safety
Programme in analysing results, etc.
Preventive Safety and
Environmental Observations (OPAS)
The Preventive Safety and Environmental Observations (known as OPAS)
Programme, arose to strengthen the need to adopt positive HSE behaviour
and attitudes, making it possible to verify in the fi eld whether they have been
understood, if standards are being met and in order to raise awareness of
environmental concerns, identifying the weak points in the HSE Management
Systems, identifying and correcting unsafe non-compliances/work practices
liable to cause damage or injury to persons, the environment or to property.
OPAS is a method for observing our
own and third parties (service providers)
staff during its activities and
consists of a positive approach technique,
with the aim of raising awareness
of and motivating towards HSE.
Prevention of serious accidents
involving hazardous substances
For the purpose of preventing and controlling serious accidents in the
chemical industry and limiting their consequences, on December 9th 1996, Directive 96/82/EC (Seveso II) was adopted. Subsequently, this
Directive was altered via the publication of the Directive 2003/105/
EC of December 16th .
On a national level, Directive
96/82/EC was ratified via Decree-
-Law No. 164/2001, of May 23rd ,
which approves the legal system of
preventing and controlling hazards
associated with serious accidents
involving hazardous substances.
Meanwhile, Directive 2003/105/EC
At Sines refi nery during 2009, 1,856
hours of OPAS were completed,
carried out by qualifi ed Galp Energia
workers, adequately trained and
for whom monthly goals are established.
has also been ratified on a national
level by Decree-Law No. 254/2007
of July 12 th , following the lines of
the previous diploma and introducing
the following changes:
• Annual audit of the safety management
system for establishments
SAFETY AND HEALTH PERFORMANCE
DURING 2009,
1,856 HOURS OF OPAS
WERE COMPLETED
AT SINES REFINERY.
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SAFETY AND HEALTH PERFORMANCE
56
THE REFINERY
HAS IMPLEMENTED
A SAFETY MANAGEMENT
SYSTEM TO PREVENT
SERIOUS ACCIDENTS.
of higher hazard degree, under the
operator’s responsibility and carried
out by qualifi ed verifi ers;
• In drawing up, revising and changing
municipal land-use plans, safety
distances must be set between
the establishments covered by
this diploma and residential areas,
communication routes, places frequented
by the public and environmentally
sensitive areas, so as to
ensure prevention of serious accidents
involving hazardous substances and
contain the relevant consequences;
• A duty of cooperation and of information
sharing is set out among
establishments as part of each
“domino group”;
• Access to information is guaranteed,
particularly that which isn’t confi -
dential, and active information
mechanisms are established to
ensure information on self protection
measures;
• In addition to control and inspection
instruments, it is further
established that an Environmental
Inspection can decide to ban the
operation of the facilities where
the measures adopted by the
operator for preventing and reducing
serious accidents involving
hazardous substances are manifestly
insuffi cient.
Establishments in which hazardous
substances exist in quantities equal
to or greater than the threshold
established in column 2 of parts 1
and 2 of the diploma’s annex I or
when the application of the addition
rule contemplated in note 4 of the
mentioned annex so determines,
are covered by this obligation. In this
case, the operator must demonstrate
that the facility’s safety level and its
capacity to respond to a potential
accident are based on the appropriate
methods and procedures to ensure a
high level of protection for people
and the environment in an effi cient
and consistent manner.
This diploma establishes two framework
levels, according to the hazard
of the facility, determined by the
quantity and type of hazardous
substances likely to be found in it.
In the event of the aforementioned
quantities exceeding or being equal
to the quantities indicated in column
2 of parts 1 and 2 of annex I, or
where application of the addition rule
so determines it, the establishment
will fall within a lower-Level Hazard
area.
In case of the aforementioned quantities
being exceeded or being equal
to the quantities indicated in column
3 of parts 1 and 2 of annex I, or of
the application of the addition rule so
determining, the facility shall fall into
the High-Level Hazard category.
Sines refi nery falls into the latter
group and has implemented a safety
management system to prevent
serious accidents. In the two audits
already undertaken by verifi ers
qualifi ed by the national competent
authority (APA), in 2008 and 2009,
no non-compliances were observed,
only opportunities for improvement
being noted.

SAFETY PROGRAMME
Once Galp Energia’s Policy on Health, Safety, and the
Environment (HSE) had been established, the Safety
Programme began to develop and implement the HSE
company guidelines.
Thus, emphasis has been placed on
acknowledging HSE as a value at the
Company, promoting changes in the
behaviour of all staff and contractors.
The importance of the high-level
hierarchy’s visible commitment, promoting
a concept of leadership by
example should be noted. Another
basic aspect of this commitment has
been its “snowball” effect, starting
with the management board and
passing through all the companies’
levels, even extending to contractors
and other partners.
Sines refi nery, in order to promote an
integrated approach, established an
HSE Committee led by the Director of
the refi nery that meets regularly with
the aim of following up ratifi cation
and implementation of corporate
procedures in the refi nery itself, as
well as defi ning its implementation
plan, including training and responsibilities
of the intervening parties.
Lastly, HSE Subcommittees were
created and are operational in the
various areas of the refi nery, as well
as groups of experts to deal with
specifi c matters, making it possible
to reach planned goals and targets.
During 2009, the Safety Programme
promoted another series of awareness-raising
sessions for 1 st and 2 nd
line managers, where members of the
Board of Directors of the Sines refi nery
were also present. The purpose of
these events was to demonstrate
the importance and incentivise the
Commitment of the Directorate and
the middle management regarding
Galp Energia’s HSE performance. This is
one of the main HSE cultural pillars that
Galp Energia needs to reinforce to fulfi l
its expressed ambition to operate with
ZERO ACCIDENTS, including personal
accidents, environmental and property
damaging accidents and operational or
road accidents.
Under the Safety Programme, a series
of specifi c training sessions were
also run in the HSE department for
the purpose of giving participants,
namely Sines refi nery’s workers, the
knowledge and techniques necessary
for the implementation of the HSE
corporate guidelines, namely:
• Task Safety Analysis;
• Work Permits and Priority Procedures
(works high above ground, confi ned
spaces, excavations and hazardous
energy control);
• Preventive Safety and Environmen
tal Observations (OPAS);
• Investigation and Analysis of Incidents
and non-compliances.
In addition to these training
activities, various OPAS Coaching and
Incident Investigation sessions were
provided to previously trained staff,
in order to consolidate and standardise
concepts learnt.
In this sense 2009 marked signifi cant
progress in HSE culture at Sines refi nery.
SAFETY AND HEALTH PERFORMANCE
THE YEAR 2009 MARKED
SIGNIFICANT PROGRESS
TOWARDS A HSE CULTURE
AT SINES REFINERY.
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SAFETY AND HEALTH PERFORMANCE
58
PRODUCT SAFETY
REACH Regulations
REACH Regulations (Registration, Evaluation, Authorisation and Restriction
of Chemicals) came into force on June 1st 2007, with the aim of simplifying
and improving the legal framework for chemical substances in the European
Union. These Regulations place greater responsibility on the industry in
managing the risks that chemical substances may represent for human
health and the environment.
Following up the work of the last few
years in 2009 the Sines refi nery maintained
its commitment to the tasks
necessary to effectively comply with
the Regulations.
The most relevant actions took place in
the fi eld of <strong>data</strong> updating to draw up
Risk Analyses, quantifying production
of all intermediate and end substances.
For the registration dossiers to be
submitted during 2010, the Regulation
demands that substances are
Sines refi nery’s laboratory.
identifi ed and characterised in terms
of composition. Therefore an analysis
on the test methods was performed,
as demanded by the European Associations
and Consortia in which
Galp Energia participates, in order to
reach this purpose. Consequently a
few laboratory tests were carried out.
A fi nal survey was further pursued,
inventorying the substances to register
and analysing cases which are covered
by other legislations and which will
thus be exempt of registration.

Safety <strong>data</strong> sheets and product
handling instructions
Sines refi nery has a diverse set of safety information concerning the products
it produces and uses. This information covers the products’ hazards, how to
handle them safely, and the measures to adopt in case of an accident in
which they are involved.
The Safety Data Sheets constitute one
of the main sources of information on
product safety and are disseminated
by the Company, through an Environmental,
Quality and Safety Information
System. The information concerning
these documents is updated whenever
necessary, according to Galp Energia
rules of procedure.
To facilitate understanding of the hazards
in products at every workstation,
summary handling instructions are
drawn up, being these based on the
contents of the Safety Data Sheets
and known as Product Handling
Instructions.
The Safety Data Sheet contains the
following information:
• Identifi cation of the substance/
preparation of the company/association;
• Identifi cation of hazards and fi rst
aid care;
• Composition and information on
components;
• Fire fi ghting measures to take in
the event of accidental leaks;
• Handling and storage;
• Exposure control / personal protection;
• Physical and chemical properties;
• Stability and reactivity;
• Toxicological and ecological information;
• Considerations concerning elimination;
• Information on regulation and
transport;
• Other information.
SAFETY AND HEALTH PERFORMANCE
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VISÃO
09
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60
COMMUNITY RELATIONS
THE CONSIDERATE INTEGRATION
OF SINES REFINERY’S ACTIVITIES
WITH THE COMMUNITY
IS A PRIORITY FOR US!

COMMUNITY RELATIONS
As part of the local community, Sines refi nery participates
in and sponsors several social and cultural local initiatives
and activities.
In this matter the collaboration
with schools in the region stands
out, as the refinery sponsors visits
to its facilities. In addition, the best
students from local schools are
given awards, as are the schools,
thus providing incentives for effort
and dedication.
The refi nery also sponsors sporting
events, dedicating particular attention
to local community sports.
Many other social and cultural
initiatives occurring in this region,
throughout the year, are also sponsored
by Sines refi nery.
In addition to the aforementioned
it is important to once again emphasise
that Sines refi nery is continuing
to sponsor and collaborate, for the
third consecutive year, with the GISA
- Integrated Health and Environment
Management - Programme Project
which is led by the Alentejo CCDR,
with scientifi c support from the
Instituto Superior Técnico and the
Instituto Superior de Ciências do
Trabalho e da Empresa. In addition to
Galp Energia, this project has the
backing and collaboration of several
regional companies and of the
Municipalities of Alcácer do Sal,
Grândola, Santiago do Cacém, Sines
and Odemira.
The purpose of this programme is to
make tools available for continuous
monitoring of the air quality and
its impact on public health, taking
into consideration the impact of
atmospheric emissions of the multiple
industries and the surveys carried
out on the affected population. In
2008 and 2009 it was possible
to acquire a mobile air quality
monitoring unit and install countless
fi xed sample collection points to
analyse changes in air quality and
make it possible to model them.
The population survey programme
is being developed at Health Centres
and, in certain situations, directly
with the population, having been
hired dedicated technicians to this
effect.
All this <strong>data</strong>, whether concerning
industrial atmospheric effluent
emissions or environmental air
quality, or whether concerning
community surveys, is entered onto
platforms already developed for the
purpose.
This is a nationwide pilot project and
it is expected to serve as an example
to other localities, as it makes it
possible to draw a link between air
quality and the health of populations,
increasing knowledge of the real
impact of industries on quality of life.
The GISA Programme should be
concluded by late 2010, however it is
important to remember that this entire
system must be continually updated
to refl ect reality at every stage.
COMMUNITY RELATIONS
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VISÃO
10
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62
THE FACES BEHIND HEALTH,
SAFETY AND ENVIRONMENTAL
ASPECTS AT THE REFINERY
FIND OUT NOW
A LITTLE MORE ABOUT US!

THE FACES BEHIND HEALTH, SAFETY AND ENVIRONMENTAL ASPECTS AT THE REFINERY
THE FACES BEHIND HEALTH,
SAFETY AND ENVIRONMENTAL
ASPECTS AT THE REFINERY
Although all employees are responsible for Health,
Safety, and the Environment as values inherent to our
activity, there are specifi c departments for managing
Health, Safety and the Environment at Sines refi nery. This
is a space dedicated to introducing those people, who
work every day in pursuit of excellence in performance.
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63

VISÃO
11
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64
GLOSSARY
IN ORDER TO PROVIDE
A CLEAR REPORT,
GET TO KNOW A LITTLE MORE
ABOUT THE INDICATORS
THAT WE PRESENT IN SINES
REFINERY’S DATA BOOK.

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65

DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
GLOSSARY
66
Term Defi nition Units
Accident frequency rate
(total and lost workday
injuries)
Accidents in itinerae
Admission examinations
API Density
CO 2 Emissions under PNALE
COD of industrial effl uent
discharged in the Ribeira
de Moinhos Wastewater
Treatment Plant
Continuous monitoring of
particulate matters in the
main chimney
Continuous monitoring of
NO x in the main chimney
Continuous monitoring of
SO 2 in the main chimney
Costs
Crude oil processed
Electrical energy acquisition
Means the ratio between the number of accidents (total and with working day losses, respectively)
and the million hours worked. The hours worked relate to the sum of actual annual hours worked by
each employee. This includes Commercial Park hours. Only Petrogal workers are considered.
Represent accidents occurring on the route normally taken by the worker, whichever direction he
or she is heading in, between the workplace or training location linked to said worker’s professional
activity and his or her main or secondary residence, the place he or she normally has meals or the
premises where he or she normally receives wages, resulting in death or bodily harm.
Refers to the mandatory medical examinations occurring when a worker is hired, aiming to verify the
employee’s physical and mental ability to carry out the duties for which he or she was hired.
Unit of density according to the indicator of the American Institute of Petroleum (°API = (141.5/
specifi c weight at 60° F) - 131.5).
Represents total carbon dioxide emissions accounted for in accordance with the provisions of the
refi nery’s Permit to Emit Greenhouse Gases.
Means the value of the Chemical Oxygen Demand (quantity of oxygen consumed in degrading organic
matter via chemical processes, without the presence of microorganisms) of the effl uent discharged
into the Wastewater treatment plant, via laboratory analyses undertaken.
According to current requirements, the refi nery has committed itself to carrying out continuous
monitoring on some of the sources of atmospheric emission. The continuous monitoring values
are obtained by analysers in the chimneys, and this indicator represents the result of continuous
monitoring of the Main Chimney.
According to current requirements, the refi nery has committed itself to carrying out continuous
monitoring on some of the sources of atmospheric emission. The continuous monitoring values
are obtained by analysers in the chimneys, and this indicator represents the result of continuous
monitoring of the Main Chimney.
According to current requirements, the refi nery has committed itself to carrying out continuous
monitoring on some of the sources of atmospheric emission. The continuous monitoring values
are obtained by analysers in the chimneys, and this indicator represents the result of continuous
monitoring of the Main Chimney.
Total operating expenditure for operations related to each of the environmental categories (protection
of water resources; waste management; soil and groundwater protection; air and climate protection).
Classifi cation is made in accordance with the defi nitions of the National Statistical Institute (Instituto
Nacional de Estatística).
Represents the quantity of crude oil processed in the refi nery, supplying the units.
Represents the electrical energy purchased from EDP, to supply production needs.
Electrical energy production Represents electrical energy production measured on the boiler counters. GWh
Electrical energy sales
End-of-line equipment
Environmental Accidents
First Aid
Fuel gas consumption
Represents the electrical energy that was sold to EDP, and also includes the electrical energy that was
transferred to other consumers: Sigás, CLC and LPG Gasworks.
Facilities, equipment or identifi able machinery parts, as well as construction that operate at the end of
the production process, aimed at treating, preventing or measuring pollution.
Refers to the total number of accidents causing damage to the refi nery’s surroundings including air,
water, soil, natural resources, fl ora, fauna, people and their interrelations.
Refers to the total number of work accidents (excluding accidents on the way to or from work),
requiring the worker to be attended, but not by a doctor. Only Petrogal workers are considered.
Fuel gas consumption, for burning in boilers and process furnaces. Consumption by Flares is also
associated with the Process.
GIC’s (Boilers) Large Combustion Facilities used in energy production, with thermal power greater than 50 MWt.
Hazardous industrial waste
produced
Industrial waste (hazardous
or non-hazardous) produced
per Level of Activity
Integrated technologies
Represents the quantity of industrial waste that does represent a hazard to health and the
environment, according to the applicable legislation and the European Waste List. Includes recovered
and non-recovered waste.
Means the ratio between the quantity of industrial waste (hazardous or non-hazardous) and the load
processed.
Equipment and/or facilities or parts of equipment and/or facilities, that have been modifi ed to reduce
pollution, integrated into the production process. Includes studies involving integrated analysis of
solutions to improve environmental performance.
Number of accidents
per million hours
worked
Number of accidents
Number of
examinations
º API
Multiple of ton
mg/l
mg/Nm 3
mg/Nm 3
mg/Nm 3
Multiple of €
Multiple of ton
GWh
GWh
Number of accidents
Number of accidents
Multiple of ton
Multiple of ton
kg/ton

Term Defi nition Units
Investments
Liquid effl uent produced
Liquid effl uent produced per
Level of Activity
Load processed
Lost workday injuries
Medical treatment cases
Natural gas Consumption –
Feedstock to the Hydrogen
Production Unit
Natural gas -Fuel
Consumption
NO x emissions
NO x emissions per Level of
Activity
Non-hazardous industrial
waste produced
Number of hours of training
in Health, Safety and the
Environment.
Total of the amounts of investment in the various environmental categories (protection of water
resource; Waste Management; soil and groundwater protection; air and climate protection) and Safety,
Health and Hygiene at Work. The classifi cation is made according to the provisions supplied by the
National Statistical Institute (Instituto Nacional de Estatística).
Includes the volume of wastewater produced, covering both industrial effl uent and saline effl uent.
Saline effl uent is the result of purges in the cooling towers and demineralisation of raw water.
Means the ratio between liquid effl uents produced, accounted for according to the contents of “Liquid
effl uents produced” and the load processed.
The load processed is a measure of the refi nery’s production intensity and Level of Activity, and is
provided by the quantity, in mass, of raw materials that are processed. This value is obtained via mass
calculations, taking into account the transfers between Sines and Porto Refi neries and the stock inventory.
Refers to the total number of work accidents (does not include accidents in itinerae), in which there
were days or shifts in which the worker did not perform his or her duties, due to any inability to carry
out his or her work. Only Petrogal workers are considered.
Refers to the total number of work accidents (excluding accidents on the way to or from work),
requiring the worker to be attended by a doctor. Only Petrogal workers are considered.
Natural gas Consumption associated with hydrogen production.
Consumption of Natural gas as fuel, in cogeneration, in the process and in boilers (2009).
Represents nitrogen oxide emissions (nitrogen monoxide and nitrogen dioxide), deriving from
combustion of RPC, Fuel gas and Natural gas, in boilers, Cogeneration and process furnaces.
NO x = NO x RPC + NO x FG + NO x GN GIC + NO x Cogeneration
NO x RPC (t) = Consumption RPC (t) x F emission RPC x PCI RPC (TJ/t) x 10 -3
NO x FG (t) = Consumption FG (t) x F emission FG x PCI FG (TJ/t) x 10 -3
NO x Cogeneration (t) = (Consumption GN (t) x PCI GN (TJ/t) + Consumption FG (t) x PCI FG (TJ/j)) x F emissionCogeneration
x 10 -3
NO x GN GIC according to “Air Pollutant Emission estimation methods for EPER and PRTR reporting by
refi neries, Concawe, report number 3/07R:
NO x GN = NO x thermal + NO x fuel
NO x thermal (kg) = 10 -3 x Consumption GN (t) x 11,1 x PCI (MJ/t) x F Base x F H2 x F Control x F Preheat x F H2O x
F Load x F Burn
NO x fuel given that the percentage of nitrogen in Natural gas fuel molecules is zero.
The emission factors in the table below (the sum of thermal powers of the sources of the process
is greater than 50 MWt) apply to Estimation formulas for emissions of NO x RPC , FG and fuel used in
Cogeneration:
Multiple of €
Multiple of m 3
m 3 /ton
Multiple of ton
Number of accidents
Number of accidents
Multiple of ton
Multiple of ton
COMBUSTION UNITS TYPE OF FUEL EMISSON FACTOR (g/GJ)
thermal power > 50 MWt
Natural gas or Fuel-Gas used in Cgeneration 140
RPC 190
Fuel-gas 140
* For Cogeneration, the emission factor was assumed as appears in the Environmental Impact Assessment for the Facility.
Means the ratio between NO x emissions, counted according to the contents of “NO x Emissions” and the
load processed.
Represents the quantity of industrial waste that does not represent a hazard to health and the
environment, according to the applicable legislation and the European Waste List.
Represents the total number of hours’ training regarding matters of Health, Safety and the
Environment attended by Petrogal staff in internal and external training activities, such as: courses,
seminars and other activities.
Multiple of ton
kg/ton
Multiple of ton
Number of hours
GLOSSARY
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GLOSSARY
68
Term Defi nition Units
Number of Hours of training
provided in Health, Safety
and the Environment.
Number of trainees in
training programmes in
Health, Safety and the
Environment.
Number of trainees in
training programmes
provided in Health, Safety
and the Environment.
Number of training
programmes in Health,
Safety and the Environment.
Number of training
programmes provided in
Health, Safety and the
Environment.
Occupational diseases
Oils and Greases in the
effl uent discharged into
the Ribeira de Moinhos
Wastewater Treatment Plant
On-request examinations
Particulate matter emissions
Represents the total number of hours’ training provided by the Safety and Environment departments to
Petrogal staff and service providers regarding matters of Health, Safety and the Environment.
Represents the total number of Petrogal trainees that attended the internal and external training
activities regarding matters of Health, Safety and the Environment.
Represents the total number of trainees (Petrogal staff and service providers), who attended training
activities regarding matters of Health, Safety and the Environment provided by the Safety and
Environment departments.
Represents the total number of different internal and external training activities regarding matters of
Health, Safety and the Environment attended by staff, such as courses, seminars and other activities.
Represents the total number of training sessions regarding matters of Health, Safety and the
Environment provided by the Environment and Safety Department to staff and service providers.
Refers to as illnesses caused by the activity performed by the worker or included on the list of
occupational illnesses (Dec-Reg 12/80 and Decree-Law No. 248/99).
Means the concentration of Oils and Fats in effl uent discharged into the Wastewater Treatment Plant,
through laboratory analyses undertaken there.
Refers to the number of examinations undertaken for specifi c reasons, or on a doctor’s orders/
initiative, or at the worker’s request, in cases where regular examinations had previously occurred.
Only Petrogal workers are considered.
Represents particulate matter emissions (unburnt fuel, soot and incondensable matter in suspension
in gas fl ows), deriving from RPC and Fuel gas combustion, in boilers, Cogeneration and in process
furnaces.
The following formulas, derived from different refi nery sources, apply to combustion emissions:
Particles = Particles RPC + Particles FG + Particles GN
Particles RPC (t) = Emission Factor RPC x Consumption RPC (t)
Specifi c Mass RPC (g/cm 3 ) x 1000
Particles FG (t) = Emission Factor FG x Consumption FG (t)
Specifi c Mass FG (g/cm 3 ) x 1000
Particles FG (t) = Emission Factor GN x Consumption GN (t)
Specifi c Mass FG (g/cm 3 ) x 1000
The emission of particulate matter in Flares is accounted for and the same formulas apply as for
combustion.
Since 2008, the electrostatic precipitator effi ciency factor has been applied in Boiler 4 (h ESP » 90%):
TYPE OF FUEL / SOURCE
EMISSION FACTOR
(kg/m 3 )
RPC 2.3
Fuel gas 0.34
Natural gas (Cogeneration) 0.34
Natural gas (boilers) 0.12
The emission of particulate matter in Flares is accounted for and the same formulas apply as for
combustion.
Since 2008, the electrostatic precipitator effi ciency factor has been applied in Boiler 4 (η ESP ≈ 90%):
Particles boiler 4 = (Particles FG + Particles RPC ) x η ESP
Number of hours
Number of trainees
Number of trainees
Number of activities
Number of activities
Number of cases
mg/l
Number of
examinations
Multiple of ton

Term Defi nition Units
Particulate matter emissions
per Level of Activity
Percentage of Sulphur in
RPC
Personal accidents
pH of industrial effl uent
discharged into the Ribeira
de Moinhos Wastewater
Treatment Plant
Phenols in industrial
effl uent discharged into
the Ribeira de Moinhos
Wastewater Treatment Plant
Means the ratio between the particulate matter emissions, accounted for according to the contents of
“Particulate matter emissions” and the load processed.
Means the percentage value of sulphur content in RPC. This value is determined in the laboratory,
through weekly analyses on compound samples, the annual value constituting a weighted average of
the mean monthly values.
Refers to the total number of accidents suffered by employees excluding on the way to or from work.
Includes accidents involving First aid, cases of medical treatment and accidents leading to working day
losses. Only Petrogal workers are considered.
kg/ton
%
Number of accidents
Refers to the hydrogenionic potential in the effl uent discharged into the Wastewater Treatment Plant,
via laboratory analyses undertaken there. Sørensen scale
Means the concentration of Phenols in effl uent discharged into Wastewater Treatment Plant, via
laboratory analyses undertaken there. mg/l
Process Process includes the plant activities involving fuel consumption. Flares are included under this heading.
Production Represents the quantity of each type of product produced in the refi nery. Multiple of ton/product
Property damaging
accidents
Recovered sulphur
Recovered sulphur per load
processed
Refers to the total number of accidents causing damage to material goods namely, assets, equipment,
product, productivity, stoppage of production, fi nes for non-compliance with legislation or expenses of
another nature, related to the accident or the person involved in the accident.
Represents in terms of mass the sulphur recovered in sulphur recovery units. This value is determined
based on the refi nery mass balances, according to the load of H 2 S in the units and its purifi cation
effi ciency. The effi ciency of the unit is determined empirically on the basis of monthly iterations (there
is a counter with a systematic error of approximately 30%), adjusting the values for the mass balance
monthly.
This is provided by the ratio between recovered sulphur, accounted for as described in the contents of
“Recovered sulphur”, and the load processed.
Number of accidents
Recycled water Represents the water that is treated and consumed in the production process. Multiple of m 3
Regular examinations
RPC consumption
SO 2 emissions
SO 2 emissions per Level of
Activity
Sulphides in industrial
effl uent discharged into
the Ribeira de Moinhos
Wastewater Treatment Plant
Waste produced considered
solid urban waste
Water consumption
Water consumption per
level of activity
Refers to the number of examinations undertaken with an internally predetermined regularity
(annually). Only Petrogal workers are considered.
Consumption of Combustible Process Waste (Fuel-oil for internal consumption), for burning in boilers
and process furnaces.
This indicator represents sulphur dioxide emissions deriving from RPC combustion boilers and in
process furnaces. This emissions are calculated on the basis of the following formula:
SO 2 = SO 2 RPC (t) = Consumption RPC (t) x % S RPC x 0.02
% S RPC represents the sulphur content of RPC (See “Sulphur content in RPC”). Neither SO 2, Fuel gas or
Natural gas emissions were considered, since these typically have sulphur contents very close to zero.
In this indicator, FCC and Claus Unit emissions are not considered.
Means the ratio between SO 2 emissions , accounted for according to the contents of “SO 2 Emissions” and
the load processed.
ton
kg/ton
Number of
examinations
Multiple of ton
Multiple of ton
kg/ton
Means the Sulphides concentration in effl uent discharged into the Wastewater Treatment Plant, via
laboratory analyses undertaken there. mg/l
Means the quantity of domestic or similar waste produced, due to its nature or composition. Includes
recovered and non-recovered waste.
Represents water consumption for factory processes, and includes water brought up from the 4 holes
and purchased water.
This indicator is provided by the ratio between raw water consumed and the load processed in the
refi nery. It represents the specifi c consumption of water.
ton
Multiple of m 3
Multiple of m 3 /ton
GLOSSARY
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VISÃO
12
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STATEMENT OF CONFORMITY
THUS WE DEMONSTRATE
THE CONFIDENCE
THAT WE HAVE IN OUR REPORT.
BECAUSE WE BELIEVE
BOTH IN RIGOR AND QUALITY,
WE CONTINUE TO EARN
A STATEMENT OF CONFORMITY.

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STATEMENT OF CONFORMITY
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STATEMENT OF CONFORMITY
DATA BOOK ON HEALTH, SAFETY AND THE ENVIRONMENT 2009 - SINES REFINERY
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EDITION
TRANSLATION
DESIGN AND CONCEPTION
NON-IDENTIFIED PHOTOS
Manuel Aguiar and Image Bank