South Africa - International Franchise Association

South Africa - International Franchise Association South Africa - International Franchise Association

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The software market is forecast at around $1.8 billion in 2010. Enterprise Resource Planning (ERP) remains the most popular business software application. According to Business Monitor International (BMI) the higher end of the software market is maturing, allowing integrated platforms to be a driver of spending over the next few years. Business intelligence is set to be a growth area as organizations look to improve information visibility and utilization. Despite the global financial crisis, a number of sectors, including telecoms and financial services, should deliver opportunities. Regulatory compliance will continue to necessitate spending by banks, which are moving to integrate their IT systems and looking to enhance their ability to launch new products and services rapidly. There is also more awareness about the need to ensure good recovery plans, and security systems are in place. Services: The IT Services market is projected at around $3.4 billion in 2010 and is expected to grow to around $5.1 billion in 2014. Cloud computing was a major growth area for South Africa in 2010, bringing “enterprise-grade” cloud services to support the more demanding security and manageability needs of traditional IT. The South African Government (SAG) is still the driving IT spender, followed by financial services and telecoms. Underlined by the government's recent stated intention to develop South Africa's capabilities in the business process outsourcing (BPO) area, outsourcing will continue as one of the most significant revenue generators over the next few years, with Amazon being the latest to recently open up a call centre office in the Western Cape. However, traditional services such as desktop support are still the mainstay of the market, while applications services support are less developed. Opportunities Return to top • Cloud computing technologies • Security products • Netbooks • Enterprise Resource Planning (ERP) software • Software-as-a-service (SaaS) web based software solutions Resources Return to top Exhibitions and Conferences The following IT shows represent the industry. (Please note that dates for these events may change every year and need to be confirmed): Africa Com 2012 Date: November 13-15, 2012 Venue: Cape Town International Convention Centre (CTICC), Cape Town, South Africa Website: http://africa.comworldseries.com/ Web Resources Return to top

The Department of Communications South Africa Website: http://www.doc.gov.za/ The State Information Technology Agency Website: http://www.sita.co.za/ Computer Society South Africa Website: http://www.cssa.org.za/ Internet Service Providers Association (ISPA) Website: www.ispa.org.za The Electronic Industries Federation (EIF) Website: www.eif.org.za. Information Technology Association (ITA) Website: www.ita.org.za The South African Communications Forum (SACF) Website: http://www.sacomforum.org.za/ For More Information The U.S. Commercial Service, Johannesburg, South Africa can be contacted via email: Denvor.Julies@mail.doc.gov; Phone: +27 (0)11 290 3241; Fax: +27 (0)11 884 0538 or visit our website: http://export.gov/southafrica/index.asp Telecommunications Return to top Overview Return to top Telecom performance indicators Unit: USD thousands Indicator Fixed Line Networks 2009 2010 2011 (estimated) Lines connected 4,200,000 4,100,000 4,009,000 Teledensity 8.79 8.59 8.55 Fixed lines as % of total 7.7 7.3 6.9 lines Mobile Networks Number of mobile operators 3 4 4 Total mobile subscribers 50,000,000 52,210,000 54,890,000 Teledensity 104 108 113 Mobile lines as a % of 92.3 92.7 93.10 total lines Number of PC internet subscribers Telecom Operators 2,362,000 3,057,000 3,707,000

The Department of Communications <strong>South</strong> <strong>Africa</strong><br />

Website: http://www.doc.gov.za/<br />

The State Information Technology Agency<br />

Website: http://www.sita.co.za/<br />

Computer Society <strong>South</strong> <strong>Africa</strong><br />

Website: http://www.cssa.org.za/<br />

Internet Service Providers <strong>Association</strong> (ISPA)<br />

Website: www.ispa.org.za<br />

The Electronic Industries Federation (EIF)<br />

Website: www.eif.org.za.<br />

Information Technology <strong>Association</strong> (ITA)<br />

Website: www.ita.org.za<br />

The <strong>South</strong> <strong>Africa</strong>n Communications Forum (SACF)<br />

Website: http://www.sacomforum.org.za/<br />

For More Information<br />

The U.S. Commercial Service, Johannesburg, <strong>South</strong> <strong>Africa</strong> can be contacted via email:<br />

Denvor.Julies@mail.doc.gov; Phone: +27 (0)11 290 3241; Fax: +27 (0)11 884 0538 or<br />

visit our website: http://export.gov/southafrica/index.asp<br />

Telecommunications Return to top<br />

Overview Return to top<br />

Telecom performance indicators Unit: USD thousands<br />

Indicator<br />

Fixed Line Networks<br />

2009 2010 2011 (estimated)<br />

Lines connected 4,200,000 4,100,000 4,009,000<br />

Teledensity 8.79 8.59 8.55<br />

Fixed lines as % of total 7.7 7.3 6.9<br />

lines<br />

Mobile Networks<br />

Number of mobile<br />

operators<br />

3 4 4<br />

Total mobile subscribers 50,000,000 52,210,000 54,890,000<br />

Teledensity 104 108 113<br />

Mobile lines as a % of 92.3 92.7 93.10<br />

total lines<br />

Number of PC internet<br />

subscribers<br />

Telecom Operators<br />

2,362,000 3,057,000 3,707,000

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