Implementation Guidelines - Federal Transit Administration - U.S. ...
Implementation Guidelines - Federal Transit Administration - U.S. ... Implementation Guidelines - Federal Transit Administration - U.S. ...
1. American Council on Alcoholism Help line – (800) 356-9996 2. National Cocaine Hot line – (800) COCAINE or (800) 662-HELP 3. National Council on Alcoholism and Drug Dependence Hope Line – (800) NCA-CALL 4. National Institute on Drug Abuse Hot line – (800) 662-HELP 5. Alcoholics Anonymous – (800) 870-3795 6. Narcotics Anonymous – see local directory 7. Local United Way 8. National Directory of Drug Abuse and Alcoholism Treatment and Prevention Programs. Directory published by the U.S. Public Health Service, Rockville, MD. 9. Your state alcohol and drug abuse clearinghouse 10. Your state alcohol and drug abuse agency (ies) 11. Yellow Pages directory under “Social Service Agencies” 12. Your municipal government Department of Social Services, or equivalent Figure 5-2. Sources of Community Service Hot Line Telephone Numbers As mentioned in the previous chapter, each employer is required to provide every covered employee with written notice of the employer’s drug and alcohol testing program polices and procedures. Substance Abuse Awareness Training The regulation (§655.14(b)) requires that you provide a minimum of 60 minutes of training to all safety-sensitive employees on the effects and consequences of prohibited drug use on personal health, safety, and the work environment. This training must also address the signs and symptoms that may indicate drug use (§655.14(b)). Training safety-sensitive employees on the effects and consequences of alcohol misuse is not required by the FTA regulation. However, information concerning the effects of alcohol misuse on the individual’s health, work, and personal life, as well as signs and symptoms of an alcohol problem, must be provided as part of the general education program as discussed previously (§654.14(a)). Typically, training is provided in a classroom setting with an instructor present to answer questions and facilitate discussions. Some employers use interactive technologies that do not require a live instructor. Consult Section 3.2 of the Best Practices manual for additional information regarding training practices and instructional aides. Chapter 5. Training 5-3 August 2002
The 60 minutes of awareness training is required only once in the employee’s tenure with the company. One hour of training should be considered a minimum. The time may be exceeded if necessary. Because of the volume of information that must be covered, some transit agencies have found 2 to 3 hours to be more appropriate. Depending on the employeemanagement relationship and the unique needs of the employer’s workforce, the employer may also choose to exceed the minimum requirement by providing refresher training. If an employer does so, the employer must specify that the additional requirements are set forth under the employer’s authority and not the FTA. For systems establishing new drug and alcohol testing programs, the employee training should occur before the time of program inception. For systems that have programs established and have already conducted their initial employee training, no additional training is required, except for new hires or transfers into safety-sensitive positions. However, many systems have found it beneficial to provide employee briefings in response to major regulatory or policy changes. New hires should receive copies of your drug and alcohol program notification, policy, and education materials. In most cases, the 60 minutes of training are incorporated into the employee orientation. Section 2. TRAINING FOR SUPERVISORS You must provide additional training for supervisors or other company officials who are authorized to determine when it is appropriate to administer reasonable suspicion drug and/or alcohol tests. Supervisors play a critical role in administering the program policies; and they are responsible for maintaining safety and productivity. Supervisors must determine when an employee’s speech, behavior, body odor, or appearance provides “reasonable suspicion” that the employee has used or consumed prohibited drugs or alcohol in violation of the FTA regulation. A reasonable suspicion determination requires that a drug and/or alcohol test must be administered. Only one supervisor’s opinion is necessary to require a reasonable suspicion test, so it is important that you provide adequate training to determine when a test is needed. Employers who wish to have more than one supervisor involved in the decisionmaking process may do so as long as those involved have received the requisite training and have drawn their conclusion based on their own observations. Chapter 5. Training 5-4 August 2002
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The 60 minutes of awareness training is<br />
required only once in the employee’s tenure<br />
with the company. One hour of training<br />
should be considered a minimum. The time<br />
may be exceeded if necessary. Because of<br />
the volume of information that must be<br />
covered, some transit agencies have found 2<br />
to 3 hours to be more appropriate.<br />
Depending on the employeemanagement<br />
relationship and the unique<br />
needs of the employer’s workforce, the<br />
employer may also choose to exceed the<br />
minimum requirement by providing<br />
refresher training. If an employer does so,<br />
the employer must specify that the<br />
additional requirements are set forth under<br />
the employer’s authority and not the FTA.<br />
For systems establishing new drug and<br />
alcohol testing programs, the employee<br />
training should occur before the time of<br />
program inception. For systems that have<br />
programs established and have already<br />
conducted their initial employee training, no<br />
additional training is required, except for<br />
new hires or transfers into safety-sensitive<br />
positions. However, many systems have<br />
found it beneficial to provide employee<br />
briefings in response to major regulatory or<br />
policy changes.<br />
New hires should receive copies of your<br />
drug and alcohol program notification,<br />
policy, and education materials. In most<br />
cases, the 60 minutes of training are<br />
incorporated into the employee orientation.<br />
Section 2. TRAINING FOR<br />
SUPERVISORS<br />
You must provide additional training for<br />
supervisors or other company officials who<br />
are authorized to determine when it is<br />
appropriate to administer reasonable<br />
suspicion drug and/or alcohol tests.<br />
Supervisors play a critical role in<br />
administering the program policies; and they<br />
are responsible for maintaining safety and<br />
productivity. Supervisors must determine<br />
when an employee’s speech, behavior, body<br />
odor, or appearance provides “reasonable<br />
suspicion” that the employee has used or<br />
consumed prohibited drugs or alcohol in<br />
violation of the FTA regulation. A<br />
reasonable suspicion determination requires<br />
that a drug and/or alcohol test must be<br />
administered.<br />
Only one supervisor’s opinion is<br />
necessary to require a reasonable suspicion<br />
test, so it is important that you provide<br />
adequate training to determine when a test is<br />
needed. Employers who wish to have more<br />
than one supervisor involved in the decisionmaking<br />
process may do so as long as those<br />
involved have received the requisite training<br />
and have drawn their conclusion based on<br />
their own observations.<br />
Chapter 5. Training 5-4 August 2002