Implementation Guidelines - Federal Transit Administration - U.S. ...
Implementation Guidelines - Federal Transit Administration - U.S. ... Implementation Guidelines - Federal Transit Administration - U.S. ...
Chapter 5. TRAINING Training and educating your workforce and supervisors are major components of a successful drug and alcohol testing program. The benefits of the program are enhanced when your employees and supervisors understand your policies and procedures, why they are being implemented, and what their responsibilities are. Well-trained employees and supervisors help you achieve your safety goals and maintain program integrity, which reduces your program costs and liabilities, and improves company morale. The FTA regulations require specific training for safety-sensitive employees and their supervisors. The requirements with which you must comply are summarized in this chapter and corresponding sample course outlines are also provided in the Sample Documentation section. The regulations do not require you to provide any education or training for nonsafety-sensitive employees, nor do they require supervisory training for supervisors who will not be determining when to administer a reasonable suspicion test. Similarly, the regulations do not require refresher training for safety-sensitive employees. You are encouraged, however, to provide additional training beyond the requirements of the regulation under your own authority. Section 1. TRAINING FOR SAFETY-SENSITIVE EMPLOYEES The FTA drug and alcohol testing regulation (§655.14) requires each covered employer to establish an education and training program for all covered employees. The program must include a general education component, training for all safetysensitive employees, and training for all supervisors and/or other company officers Chapter 5. Training 5-1 August 2002
authorized by the employer to make reasonable suspicion determinations. Education The general education component of the program (§655.14(a)) requires each employer to display and distribute informational material about the effects of drugs and alcohol to every covered employee. In addition, each employer must display and distribute a community service hot line telephone number (if available) to help employees who may be experiencing problems with prohibited drug use or alcohol misuse. Appendix F of these guidelines includes information about drug and alcohol use that you may wish to incorporate into your educational program and informational materials. Suggested other sources of information are shown in Figure 5-1. If you provide an Employee Assistance Program (EAP), the EAP should be able to provide you with information and educational materials. In fact, your contract may require the EAP to supply and distribute them. Also, your health insurance carrier or local government mental health agencies may have educational materials available to distribute to your workforce. Community service hot line telephone numbers are available through a number of sources (see Figure 5-2). If you cannot locate a local number, there are several national hot line numbers that you can provide to your employees. Many of these numbers are toll free. In most cases, these national organizations can direct your employees to local services, including services for those without insurance coverage. 1. National Clearinghouse for Alcohol and Drug Information (NCADI), PO Box 2345, Rockville, MD 20852. (800) 729-6686 or (301) 468-2600. The Clearinghouse can provide fact sheets, films, posters, pamphlets, and brochures at no or low cost. Multilingual materials and a free quarterly catalog are also available. 2. State substance abuse clearinghouse. Each state has at least one federally funded clearinghouse which can provide you with nationally and locally produced information materials. 3. Drug-free Workplace Help line, Center for Substance Abuse Prevention. (800) 843 4971 operates from 9:00 a.m. to 8:00 p.m. EST, Monday – Friday. Provides information on policy, drug testing, employee assistance programs models, and related topics. Offers literature at no cost to employers. Referrals to other information sources and lists of consultants by geographic area are available. 4. Partnership for a Drug Free America, 405 Lexington Avenue, New York, NY 10174 0002. (212) 922-1560. Provides high quality, high impact messages in the form of posters, audiotapes, and videotapes. No charge, but a donation will be requested. Figure 5-1. Suggested Sources for Information Materials Chapter 5. Training 5-2 August 2002
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authorized by the employer to make<br />
reasonable suspicion determinations.<br />
Education<br />
The general education component of the<br />
program (§655.14(a)) requires each<br />
employer to display and distribute<br />
informational material about the effects of<br />
drugs and alcohol to every covered<br />
employee. In addition, each employer must<br />
display and distribute a community service<br />
hot line telephone number (if available) to<br />
help employees who may be experiencing<br />
problems with prohibited drug use or<br />
alcohol misuse.<br />
Appendix F of these guidelines includes<br />
information about drug and alcohol use that<br />
you may wish to incorporate into your<br />
educational program and informational<br />
materials. Suggested other sources of<br />
information are shown in Figure 5-1.<br />
If you provide an Employee Assistance<br />
Program (EAP), the EAP should be able to<br />
provide you with information and<br />
educational materials. In fact, your contract<br />
may require the EAP to supply and<br />
distribute them. Also, your health insurance<br />
carrier or local government mental health<br />
agencies may have educational materials<br />
available to distribute to your workforce.<br />
Community service hot line telephone<br />
numbers are available through a number of<br />
sources (see Figure 5-2). If you cannot<br />
locate a local number, there are several<br />
national hot line numbers that you can<br />
provide to your employees. Many of these<br />
numbers are toll free. In most cases, these<br />
national organizations can direct your<br />
employees to local services, including<br />
services for those without insurance<br />
coverage.<br />
1. National Clearinghouse for Alcohol and Drug Information (NCADI), PO Box 2345,<br />
Rockville, MD 20852. (800) 729-6686 or (301) 468-2600. The Clearinghouse can<br />
provide fact sheets, films, posters, pamphlets, and brochures at no or low cost.<br />
Multilingual materials and a free quarterly catalog are also available.<br />
2. State substance abuse clearinghouse. Each state has at least one federally funded<br />
clearinghouse which can provide you with nationally and locally produced information<br />
materials.<br />
3. Drug-free Workplace Help line, Center for Substance Abuse Prevention. (800) 843<br />
4971 operates from 9:00 a.m. to 8:00 p.m. EST, Monday – Friday. Provides<br />
information on policy, drug testing, employee assistance programs models, and related<br />
topics. Offers literature at no cost to employers. Referrals to other information<br />
sources and lists of consultants by geographic area are available.<br />
4. Partnership for a Drug Free America, 405 Lexington Avenue, New York, NY 10174<br />
0002. (212) 922-1560. Provides high quality, high impact messages in the form of<br />
posters, audiotapes, and videotapes. No charge, but a donation will be requested.<br />
Figure 5-1. Suggested Sources for Information Materials<br />
Chapter 5. Training 5-2 August 2002