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09 autumn reporter 1-20 - Franklin College

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FC talks<br />

tech with<br />

Intellagirl<br />

Sarah Smith-Robbins ’96<br />

stands back-to-back with her<br />

avatar, Intellagirl.<br />

By Amy (Kean) VerSteeg ’96<br />

Editor<br />

She’s a self-described “researcher,<br />

academic, writer, speaker, marketer, mom<br />

and geek.” She spends her time blogging,<br />

researching and traveling to speak to<br />

groups about Second Life, virtual worlds,<br />

Web 2.0 technologies and “general digital<br />

coolness.” She’s also a Ph.D. candidate<br />

and digital coach who helps people use<br />

available technologies to become more<br />

productive and creative. In the past two<br />

years, she’s lectured on social media at<br />

conferences in Brazil, Finland, the United<br />

Kingdom and the United States.<br />

She’s “Intellagirl” Sarah Smith-<br />

Robbins ’96.<br />

We recently caught up with Smith-<br />

Robbins after the Independent <strong>College</strong>s<br />

of Indiana Sixth Annual Instructional<br />

Technology Summit, where she was<br />

keynote speaker. We asked her to take a<br />

few minutes to share her perspective on<br />

social media, ideas about technology in<br />

higher education and thoughts on the<br />

<strong>Franklin</strong> <strong>College</strong> liberal arts experience.<br />

Our Q&A session follows:<br />

FC: Tell us about your alternate identity —<br />

Intellagirl. Who is she, and why is she<br />

important to your work?<br />

I wouldn’t say that Intellagirl is an<br />

alternate identity but rather my<br />

nickname or logo. My maiden name<br />

is Sarah Smith. Fifteen years ago<br />

when I created my first e-mail address<br />

“ssmith” was already taken. After a few<br />

years, I got tired of trying to find new<br />

user names and came up with<br />

Intellagirl. At first, it was just a<br />

handy nickname, but when I<br />

began working in Second Life,<br />

Intellagirl became a person,<br />

my avatar. Since then, my<br />

pink streak and nickname<br />

have become really effective<br />

personal branding.<br />

(Editor’s note: Avatars are<br />

computer users’ representations<br />

of themselves; they can be either<br />

pictures or personalities associated<br />

with a screen name.)<br />

FC: How did an English major end up<br />

making a career in the information<br />

technology field?<br />

It’s a bit of a misnomer to say that I’m<br />

in “IT.” My doctoral work is in rhetoric, the<br />

art and study of persuasive communication,<br />

which I think is key in just about all areas<br />

of life, from personal relationships to<br />

education. Because most communication is<br />

now mediated by some kind of technology,<br />

I became intrigued by how technology<br />

changes how we communicate and<br />

especially how we learn.<br />

When I graduated from <strong>Franklin</strong><br />

<strong>College</strong> I went on to work at a technology<br />

publishing company, and I became<br />

more interested in how technology was<br />

changing the way we all work. I got to<br />

work with dozens of tech authors who<br />

were immersed in the industry, and I<br />

made some great contacts. When I went<br />

on to the University of Indianapolis for<br />

my master’s degree I focused on English<br />

higher education, and I guess all the bits<br />

came together.<br />

FC: What are some of your duties as<br />

senior director of emerging technologies<br />

for Indiana University’s Kelley Executive<br />

Partners?<br />

My primary duty is to help develop<br />

technology-augmented education<br />

programs for executives at Fortune<br />

500 companies. I’ve created alternate<br />

reality games using iPod touch and<br />

Twitter as well as social media tours to<br />

help large companies learn to leverage<br />

Web 2.0 tools to increase employee<br />

learning and satisfaction. (Editor’s note:<br />

Web 2.0 examples include social-networking<br />

sites, video-sharing sites, blogs, etc.) I’m also<br />

responsible for helping the Kelley School<br />

of Business make decisions about<br />

implementing new technologies for the<br />

graduate and undergraduate programs.<br />

FC: Your career shows a consistent overlap<br />

between work in the fields of education<br />

and information technology. What can you<br />

tell us about the correlation?<br />

IT is now inseparable from any area of<br />

our lives. From the cars that we drive to the<br />

phones in our pockets we’re surrounded<br />

by technology, and all of these tools change<br />

the way we live and how we learn.<br />

60 FRANKLIN REPORTER WWW.FRANKLINCOLLEGE.EDU

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