Transfer Guide - Frankfurt Airport

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Frequently Asked Questions
Where can I find a pharmacy?
Both outlets of the Metropolitan Pharmacy are located pre-security:
in Terminal 1 B, Level 2 in the Shopping Boulevard, and in Terminal
2 D, Level 3 in the Shopping Plaza.
Where can I get information quickly?
Within the transit zone, go to the information desks in Terminal
1 B, Level 2 (“Information 12”) and Level 3 (“Information 10”).
There are also pre-security information desks in Terminal 1 B on the
departures and arrivals levels and in Terminal 2 on the departures
level. You can also use one of the many free service telephones
(dial 118) or ask our mobile service guides.
How can I get online?
Throughout the airport, you can access the Internet via Wi-Fi for
30 minutes free of charge. You can also conveniently surf the Web
at one of our Internet Points (sit-down terminals) or 100 Internet
Towers (stand-up terminals).
Where can I recharge my mobile phone
or laptop?
There are a large number of Oracle charging stations throughout
the airport that you can use free of charge. You can also charge
your cell phone free in the Around the World restaurant
(Terminal 1 A, Level 2).
Tip: FRA Airport App
New: Our free FRA Airport App provides you with
comprehensive information on travel, parking,
shopping, and things to do at the airport.
Where is smoking allowed?
Please note that smoking is not permitted anywhere inside the
terminals except in the enclosed smoking booths located in the
transit areas of Terminal 1 (A, B and C/D) and Terminal 2.
Which lounges can I use regardless
of which class and airline I have booked?
In the transit zone, passengers of all airlines may use the SKY
Lounge in Terminal 2 D, Level 3 opposite gate D8 and the
LuxxLounge in the pre-security part of Terminal 1 B/C in the
Airport Gallery. No advance reservation is needed. There are also
16 airline-specific lounges with restricted admission; please
contact your airline for details.
Where can I freshen up after a long flight?
You’ll find showers in Terminal 1 B, Level 2 in the Shopping
Boulevard (pre-security). Within the transit zone, there are
showers in Terminal 1 B, Level 3 and Terminal 2 D, Level 3.
Where can I leave my luggage
during my layover?
There are three staffed left luggage facilities in the pre-security
part of the airport: in Terminal 1 B on the arrivals level, in
Concourse B/C on the departures level, and in Terminal 2 D
on the arrivals level.
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Services for Transfer Passengers