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Jack in the Box Chairman, CEO Lang Opens Monday Convention

Jack in the Box Chairman, CEO Lang Opens Monday Convention

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INTERNATIONAL FRANCHISE ASSOCIATION<br />

INSIDER<br />

IFA<br />

SPECIAL EDITION: 49th Annual IFA <strong>Convention</strong> >> <strong>Monday</strong>, February 16, 2009 >> San Diego, California<br />

<strong>Jack</strong> <strong>in</strong> <strong>the</strong> <strong>Box</strong> <strong>Chairman</strong>, <strong>CEO</strong> <strong>Lang</strong> <strong>Opens</strong> <strong>Monday</strong> <strong>Convention</strong><br />

If L<strong>in</strong>da <strong>Lang</strong>’s cell phone goes off<br />

dur<strong>in</strong>g her address to <strong>the</strong> International<br />

Franchise Association’s<br />

49th Annual <strong>Convention</strong> today,<br />

audience members should cut <strong>the</strong><br />

chairman and <strong>CEO</strong> of <strong>Jack</strong> <strong>in</strong> <strong>the</strong><br />

<strong>Box</strong> Inc. some slack. It could be a<br />

call she’s been urgently wait<strong>in</strong>g on<br />

for some time and could determ<strong>in</strong>e<br />

<strong>the</strong> future of <strong>the</strong> company.<br />

Th<strong>in</strong>gs changed dramatically February 1 when company<br />

founder <strong>Jack</strong> <strong>Box</strong> stepped off a curb while describ<strong>in</strong>g <strong>the</strong><br />

restaurant’s operations to an employee and was run over by<br />

a bus. Possibly his last words were “…and guests can order<br />

anyth<strong>in</strong>g on <strong>the</strong> menu day or night…”<br />

Amaz<strong>in</strong>gly, <strong>the</strong> “accident” was captured on a cell-phone<br />

video and aired before an audience of millions of Super Bowl<br />

fans who had paused for a break <strong>in</strong> football action. The<br />

remarkably-edgy advertis<strong>in</strong>g campaign will cont<strong>in</strong>ue to be<br />

rolled out for several weeks and <strong>in</strong>clude updates on <strong>Jack</strong>’s<br />

condition. <strong>Jack</strong>’s fate rema<strong>in</strong>s uncerta<strong>in</strong>, but well wishers<br />

around <strong>the</strong> world ma<strong>in</strong>ta<strong>in</strong> a vigil <strong>in</strong> hopes of his recovery.<br />

In lieu of flowers, well-wishers are encouraged to order<br />

anyth<strong>in</strong>g <strong>the</strong>y want from <strong>the</strong> menu, day or night. Supporters<br />

will receive updates on his condition via <strong>the</strong> Web site www.<br />

hang<strong>in</strong><strong>the</strong>rejack.com , through Twitter or jo<strong>in</strong> his page on<br />

Facebook.<br />

<strong>Lang</strong>, who jo<strong>in</strong>ed <strong>Jack</strong> <strong>in</strong> <strong>the</strong> <strong>Box</strong> <strong>in</strong> 1984, has held<br />

various positions of <strong>in</strong>creas<strong>in</strong>g responsibility <strong>in</strong> market<strong>in</strong>g,<br />

operations and f<strong>in</strong>ance, served as president and COO, <strong>the</strong>n<br />

named chairman and <strong>CEO</strong> <strong>in</strong> 2005. She also serves on <strong>the</strong><br />

board of The <strong>Jack</strong> <strong>in</strong> <strong>the</strong> <strong>Box</strong> Foundation, a non-profit organization<br />

which focuses <strong>the</strong> company’s charitable donations to<br />

make a difference <strong>in</strong> communities where employees, franchisees<br />

and guests of <strong>Jack</strong> <strong>in</strong> <strong>the</strong> <strong>Box</strong> restaurants work and live.<br />

In addition to her duties at <strong>Jack</strong> <strong>in</strong> <strong>the</strong> <strong>Box</strong>, <strong>Lang</strong> serves<br />

on <strong>the</strong> board of directors for <strong>the</strong> WD-40 Co., San Diego State<br />

University’s College of Bus<strong>in</strong>ess Adm<strong>in</strong>istration and <strong>the</strong> San<br />

Diego Regional Economic Development Corporation. <strong>Lang</strong><br />

is also a member of <strong>the</strong> Corporate Directors Forum. In 2007,<br />

Nation’s Restaurant News honored her with a Golden Cha<strong>in</strong><br />

Award for her achievements and career accomplishments.<br />

<strong>Jack</strong> <strong>in</strong> <strong>the</strong> <strong>Box</strong>, based <strong>in</strong> San Diego, is a restaurant<br />

company that operates and franchises more than 2,100 <strong>Jack</strong><br />

<strong>in</strong> <strong>the</strong> <strong>Box</strong> restaurants and more than 400 Qdoba Mexican<br />

Grill restaurants.<br />

Franchis<strong>in</strong>g’s All Fun ‘n Games<br />

And if you don’t believe that, drop by <strong>the</strong><br />

<strong>Convention</strong> Hall from 5:00 p.m. to 7:00 p.m. today<br />

and jo<strong>in</strong> <strong>in</strong> <strong>the</strong> “fun-est” ga<strong>the</strong>r<strong>in</strong>gs scheduled<br />

dur<strong>in</strong>g <strong>the</strong> annual meet<strong>in</strong>g. Featur<strong>in</strong>g more than 200<br />

booths, <strong>the</strong> Exhibit Hall showcases franchis<strong>in</strong>g’s top<br />

suppliers of goods and services <strong>in</strong> <strong>the</strong> world.<br />

Sure, <strong>the</strong>y’ll play a little putt-putt and offer you a<br />

foot rub, but <strong>the</strong> real take-away is gett<strong>in</strong>g a close up<br />

look at top-of-<strong>the</strong>-mark programs that are designed<br />

to help you build your franchise system and keep it<br />

well ahead of <strong>the</strong> competition.<br />

And don’t forget to drop <strong>in</strong> your raffle ticket!<br />

Taste of Franchis<strong>in</strong>g packs ‘em <strong>in</strong>.<br />

www.franchise.org >> <strong>Convention</strong> Daily Insider >> 1


Change is <strong>in</strong>,<br />

“Special Interests”are out<br />

Change has<br />

come to<br />

Wash<strong>in</strong>gton,<br />

D.C! There’s a<br />

new president <strong>in</strong><br />

<strong>the</strong> White House,<br />

Congress has<br />

a decidedlydifferent<br />

number<br />

of D’s versus R’s, many activists who<br />

helped turn <strong>the</strong> tide <strong>in</strong> <strong>the</strong> November<br />

election are assum<strong>in</strong>g positions of<br />

power <strong>in</strong> key government agencies<br />

and policies of <strong>the</strong> previous adm<strong>in</strong>istration<br />

are be<strong>in</strong>g rolled back.<br />

Those mean, old “special <strong>in</strong>terest”<br />

groups have been told to pack up and<br />

be out of town before sundown. It’s a<br />

new day for franchis<strong>in</strong>g.<br />

Today, David French, IFA’s Vice<br />

President of Government Relations<br />

and a veteran of Capitol Hill, will share<br />

his views of what change means on<br />

Capitol Hill, <strong>in</strong> <strong>the</strong> White House and<br />

5503 Louetta, Ste. D<br />

Spr<strong>in</strong>g, TX 77379<br />

281-376-1100<br />

www.FranchiseTeamBuilders.com<br />

among <strong>the</strong> federal bureaucracy, along<br />

with some <strong>in</strong>terest<strong>in</strong>g <strong>in</strong>sights <strong>in</strong>to <strong>the</strong><br />

new balance of power.<br />

Contrary to <strong>the</strong> widely-held view<br />

of government relations professionals,<br />

aka lobbyists, most spend <strong>the</strong>ir wak<strong>in</strong>g<br />

hours por<strong>in</strong>g over <strong>the</strong> mundane details<br />

of volum<strong>in</strong>ous and mislead<strong>in</strong>glybranded<br />

legislative proposals--<strong>the</strong><br />

“Employee Free Choice Act” and <strong>the</strong><br />

“Paycheck Fairness Act”--<strong>in</strong>stead of<br />

mak<strong>in</strong>g <strong>the</strong> rounds of countless Capitol<br />

Hill cocktail receptions.<br />

What does all this mean for <strong>the</strong><br />

franchis<strong>in</strong>g <strong>in</strong>dustry? Be sure to attend<br />

today’s Super Session and hear what’s<br />

ahead for your bus<strong>in</strong>ess and learn how<br />

to play a key role <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong><br />

balance of power that protects and<br />

promotes franchis<strong>in</strong>g.<br />

2


139 Franchise Executives Advance<br />

Professional Status<br />

Today, dur<strong>in</strong>g <strong>the</strong> Super Session<br />

which beg<strong>in</strong>s at 8:00 a.m., 139 smil<strong>in</strong>g<br />

franchise executives will reach a major<br />

milestone <strong>in</strong> <strong>the</strong>ir careers when <strong>the</strong>y<br />

proudly don <strong>the</strong>ir Certified Franchise<br />

Executive p<strong>in</strong> <strong>in</strong> recognitions of<br />

successful completion of <strong>the</strong> <strong>in</strong>dustry’s<br />

most-<strong>in</strong>tensive educational program.<br />

They will jo<strong>in</strong> more than 500 franchise<br />

executives who have achieved <strong>the</strong><br />

designation s<strong>in</strong>ce <strong>the</strong> early 1980s.<br />

More than 750 candidates are currently<br />

enrolled <strong>in</strong> <strong>the</strong> program.<br />

A subsidiary of <strong>the</strong> IFA Educational<br />

Foundation, <strong>the</strong> Institute of Certified<br />

Franchise Executives conducts <strong>the</strong><br />

program to enable <strong>in</strong>dividuals opportunities<br />

to supplement <strong>the</strong>ir knowledge,<br />

ga<strong>in</strong> <strong>in</strong>dustry recognition and take<br />

advantage of peer-level network<strong>in</strong>g.<br />

The curriculum is specific to franchis<strong>in</strong>g.<br />

Designees who complete <strong>the</strong> program,<br />

which is comprised of a prescribed<br />

course of study, and meet all requirements,<br />

earn <strong>the</strong> title. The program<br />

actually kicked off its pre-Annual<br />

<strong>Convention</strong> schedule just before<br />

<strong>the</strong> event opened with ICFE Special<br />

Sessions runn<strong>in</strong>g all day on Friday and<br />

Saturday.<br />

Representatives of <strong>the</strong> follow<strong>in</strong>g<br />

companies will jo<strong>in</strong> <strong>the</strong> ranks of Certified<br />

Franchise Association Executives dur<strong>in</strong>g<br />

<strong>the</strong> ceremony today:<br />

Abrakadoodle Remarkable Art<br />

Education, AlphaGraphics, American<br />

Poolplayers Association, Annex<br />

Brands, BioLab, Blockbuster, Buffalo<br />

Wild W<strong>in</strong>gs, Case Handyman, Chris-<br />

tian Bro<strong>the</strong>rs Automotive, Church’s<br />

Chicken, Comfort Keepers, Cous<strong>in</strong>s<br />

Subs, Culver’s Restaurant, Décor<br />

Group, Denny’s, Desert West Ventures,<br />

Donato’s Pizzeria, DreamMaker Bath &<br />

Kitchen, Driven Brands, Dunk<strong>in</strong>’ Brands,<br />

Edwards Global Services, Express<br />

Employment Professionals, ExxonMobil,<br />

Faegre & Benson, FASTSIGNS, Feher<br />

& Feher, Figaro’s Italian Pizza, First<br />

Watch Restaurants, Fish Consult<strong>in</strong>g,<br />

FisherZucker, Franchise Bus<strong>in</strong>ess<br />

Review, Franchise Performance<br />

Group, Franchise Update, Franchis<strong>in</strong>g<br />

Association of India, Francorp, FranNet,<br />

Franwise, G2a, Golden Corral Buffet &<br />

Grill, Goldilocks Bake Shop, Gray Plant<br />

Mooty, Harris Research, IFA’s Educational<br />

Foundation, Image Market<strong>in</strong>g,<br />

Impressions on <strong>the</strong> Go, Instant Impr<strong>in</strong>ts,<br />

Instant Tax Service, Jani-K<strong>in</strong>g, Jenny<br />

Craig, Jollibee, Julie’s Franchise Corp.,<br />

Kaufman & Canoles, Kitchen Tune-Up,<br />

Kumon North America, Lawn Doctor,<br />

LBIC, LEAF Specialty F<strong>in</strong>ance, Learn<strong>in</strong>gRx,<br />

Lenny’s, L<strong>in</strong>e-X, L<strong>in</strong>k Staff<strong>in</strong>g<br />

Services, Law Office of Scott F. March,<br />

Matco Tools, Mattress Firm, Max’s of<br />

Manila, McAlister’s, Miller Canfield,<br />

Paddock & Stone, Mrs. Fields, NexCan,<br />

Nova Sou<strong>the</strong>astern University, Office<br />

Pride, Oreck, Our Town, Plave Koch,<br />

Qdoba Restaurant, Ra<strong>in</strong>bow Station,<br />

ReachLocal, REGIS Corp., Right At<br />

Home, Sagittarius Brands, Senior<br />

Helpers, Serta Mattress, Sign-A-Rama,<br />

Signs Now, S-Jet, Snap-on-Tools,<br />

Spr<strong>in</strong>g-Green, Sylvan Learn<strong>in</strong>g, Two<br />

Men And A Truck, Valpak, Volvo CE<br />

Rents, Wireless Zone, Ystilo Salon and<br />

Yum! Brands.<br />

Also receiv<strong>in</strong>g <strong>the</strong>ir CFE designation<br />

are <strong>in</strong>dividuals Pat Hiller, Elizabeth<br />

Orbeta, Luis Laboy and Mercedes<br />

Pascasio. A complete list<strong>in</strong>g of recipients<br />

and <strong>the</strong>ir affiliations is published <strong>in</strong><br />

<strong>the</strong> <strong>Convention</strong> Guidebook and will also<br />

appear <strong>in</strong> Franchis<strong>in</strong>g World magaz<strong>in</strong>e.<br />

Discover how <strong>the</strong> same<br />

BeneTrends Ra<strong>in</strong>maker Plan ®<br />

that helps you<br />

fund more new franchises<br />

can also help<br />

keep your exist<strong>in</strong>g franchisees healthy<br />

<strong>in</strong> economically challeng<strong>in</strong>g times!<br />

Result<strong>in</strong>g <strong>in</strong>…<br />

• F<strong>in</strong>ancially Healthier Franchisees<br />

• A Stronger Validation Network<br />

• A More Secure Royalty Stream<br />

Visit us at IFA Booth No. 1305 to learn more!<br />

www.benetrends.com/ifa_healthyfranchisees 866.423.6387<br />

www.franchise.org >> <strong>Convention</strong> Daily Insider >> 3


Tariq Farid Named<br />

Entrepreneur of <strong>the</strong> Year<br />

Edible<br />

Arrangements<br />

International<br />

Inc. <strong>CEO</strong> Tariq<br />

Farid today will<br />

be honored with<br />

<strong>the</strong> IFA Entrepreneur<br />

of <strong>the</strong><br />

Year Award,<br />

sponsored by The Entrepreneur’s<br />

Source. Emigrat<strong>in</strong>g from Pakistan<br />

to <strong>the</strong> United States <strong>in</strong> 1969, Farid’s<br />

entrepreneurial spirit bloomed at <strong>the</strong><br />

age of 17 when he used a $5,000<br />

cash advance from his parents to<br />

purchase a local flower shop <strong>in</strong><br />

East Haven, Conn. With<strong>in</strong> two years<br />

he was operat<strong>in</strong>g four successful<br />

stores, build<strong>in</strong>g on his experience<br />

from work<strong>in</strong>g <strong>in</strong> a McDonald’s restaurant<br />

where he learned <strong>the</strong> power of<br />

bus<strong>in</strong>ess systemization. After realiz<strong>in</strong>g<br />

<strong>the</strong> need for quality software systems<br />

for management <strong>in</strong> <strong>the</strong> retail floral<br />

<strong>in</strong>dustry, he founded software distributor<br />

Netsolace <strong>in</strong> 1993 and honed his<br />

skills with computer systems.<br />

Farid opened <strong>the</strong> first Edible<br />

Arrangements establishment <strong>in</strong> 1999,<br />

offer<strong>in</strong>g fresh-fruit designs, franchis<strong>in</strong>g<br />

it two years later. He has expanded<br />

<strong>the</strong> company to more than 800 stores<br />

<strong>in</strong> <strong>the</strong> United States, United Arab<br />

Emirates, United K<strong>in</strong>gdom, Canada<br />

and Puerto Rico.<br />

In 2006, Farid also launched<br />

ano<strong>the</strong>r franchise concept, Frutation<br />

by Edible Arrangements, out of his<br />

desire to offer consumers an “on-<strong>the</strong>go”<br />

option. He also founded <strong>the</strong><br />

Salma K. Farid Academy, Foundation<br />

and Welfare Center, a not-for-profit<br />

school for <strong>the</strong> Muslim Community and<br />

serves as a member of Deen Inc. New<br />

Haven, which seeks to revitalize <strong>the</strong><br />

<strong>in</strong>ner-city neighborhood.<br />

Enhance efficiency and grow <strong>the</strong> profits<br />

of your franchise system with our<br />

customized technology solutions.<br />

Visit us at booth 1015.<br />

Call toll free 1 800.983.1648 or visit www.netsolace.com<br />

© 2009 Netsolace, Inc.<br />

4

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