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About the Journal - Cities Institute

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Tennant, G. (2001). Six Sigma: SPC and TQM in Manufacturing and Services.<br />

Aldershot: Gower Publishing, Ltd.<br />

Wilson, J. (2008). Inverting <strong>the</strong> Pyramid: The History of Football Tactics. London: Orion<br />

Winner, D. (2001). Brilliant Orange: The Neurotic Genius of Dutch Football. London:<br />

Bloomsbury Press.<br />

Zelterman, D (2006). Models for Discrete Data. Oxford: Oxford University Press.<br />

<strong>About</strong> <strong>the</strong> Authors<br />

John Fraser is an experienced practitioner in <strong>the</strong> training and application of Lean Six<br />

Sigma methodology and has over six years deployment experience with a number<br />

of multi-national companies. He is currently a Senior Continuous Improvement<br />

Consultant deployed through Pacific International Recruitment Limited.<br />

Nuran Fraser is a Senior Lecturer in International Supply Chain Management. She has<br />

been teaching international business and international supply chain management<br />

at Manchester Metropolitan University since 1996.<br />

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