Manual ISR (PDF) The target link is not accessible to ... - PostFinance

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5. Sundry 5.1 Processing cycle 5.1.1 Working days Normally, Post workdays are weekdays Monday through Friday. Exceptions are standard and regional holidays (Berne). If the periodicity of delivery falls on a holiday, delivery will be made on the next Post workday. 5.1.2 Cycle overview Post branch – 5.2 Rejects Debit + Credit Processing ISR not in compliance with PostFinance guidelines may cause problems during processing at the computing centres. These slips cannot be automatically processed and additional processing needs to be carried out manually. PostFinance recommends the free test run (see Chapter 4) to avoid rejects. Day –1 Day 0 Day +1 Day +2 The main reasons for rejected slips are: • ISR whose code line is not entirely recognisable by the equipment (e.g. illegible characters) • ISR requiring manual processing (e.g. incorrect check digits, incorrect code line format, positioning) • inpayments whose original slips can no longer be automatically processed (e.g. creased or dirtied slips) • code line is not in OCR-B1 characters • ISR cut incorrectly, therefore wrong positioning of the code line • poor or irregular printing quality – + Payment order (PO) – + All electronic payments (e.g. EPO) – + Manual ISR Version June 2013 26/33
In order for the ISR customer (or his processing unit) to remain informed about slip printing quality, he will be advised of any rejected slips. This way the causes of rejection can be investigated and remedied as quickly as possible. Incorrect slips are identified in the credit record (“Reject code ”field) with the following codes: 0 = not rejected 1 = rejected 5 = bulk reject Records with code number 1 are rejections subject to a service fee, charged to the ISR customer as detailed in the attached fee schedule. Exceptions: for delivery of ISR list, e-mail in PDF format the rejected amounts cannot be viewed. 5.3 Payments without original ISR forms Payments without original slips are still processed in the following cases: 5.3.1 Payments as paperless e-transactions • the debtor or his authorised processing unit records the ISR data and submits them on a data medium • the debtor records the payments electronically (e-finance or e-banking) The delivered ISR data are checked for formal accuracy. Electronic payment orders with missing or incorrect reference numbers (or those filled in with “0”) will be returned to the data media processing station. Only the ISR customer can identify an erroneous reference number, provided that the check digit is correct. 5.3.2 Original slips cannot be processed mechanically The ISR slip is: • torn • presented with scotch tape • contains corrections in the amount field • missing, the receipt stub was submitted, instead Such slips require manual processing but can still be delivered as ISR. 5.3.3 Red inpayment slip (IS) as replacement of an original ISR slip The debtor or his processing unit uses a red inpayment slip with indication of the ISR customer number and reference number if: • the original ISR slip is no longer available • the debtor wishes to pay an amount differing from the one printed on the slip If the amounts cannot be processed as ISR (e.g. missing reference number) the account number is added and the amounts are subsequently credited to the account for fee debits. These payments cannot be delivered on the ISR data medium but are advised to the customer as red inpayment slips. Manual ISR Version June 2013 27/33
Page 1 and 2: 499.36 en (pf.ch/dok.pf) 06.2013 PF
Page 3 and 4: Table of Contents 1. Introduction 5
Page 5 and 6: 1. Introduction 1.1 Inpayment slip
Page 7 and 8: 2.4 Cancellation of service by the
Page 9 and 10: Schwarzfilm Orangefilm 442.41 ESR i
Page 11 and 12: 3.3.4 ISR for crediting on own acco
Page 13 and 14: 3.3.6 Cash-on-Delivery ISR (COD-ISR
Page 15 and 16: Schwarzfilm Orangefilm 3.5 Printing
Page 17 and 18: 3.5.3 Debtor name ➂ and ➌ The d
Page 19 and 20: 3.5.5.2 ISR+ (with blank amount fie
Page 21 and 22: 3.7 Data delivery of incoming payme
Page 23 and 24: 3.7.7 Transaction code index for re
Page 25: 4. Test run With the test run, the
Page 29 and 30: Appendix 1 Inpayment Slip with refe
Page 31 and 32: Appendix 3 Delivery Type 3 Your Con
Page 33: Enclosure 1 Schedule of Fees ISR In

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