AndyMark.pdf - The Fighting Pi

The 2005 omni-wheels created a rough ride and were prone to bending. The later versions were much
smoother-riding and stronger.
This is our theory: our market is everchanging
and our customers are incredibly
knowledgeable about our products. We don’t
wait until a product is perfect before we
release it, because many times the
community helps us improve them.
Our customer feedback is extremely
helpful, and we know we never get
everything right the first time, so we stand
firmly behind any product we send out. One
of our best examples in this area is our omniwheel.
In 2005, we introduced a very rough,
bumpy wheel that we called the “Trick
Wheel”. It was the FIRST wheel of its kind
on the market. Our customers were
appreciative that they had something to
work with, although it was originally
imperfect and could definitely improve.
We sold many of these wheels, but we
also received many comments about their
poor quality and suggestions for making it
better. So, we quickly revised them and
introduced omni wheels in 2006. These
wheels were smoother rolling and lighter,
but they still had some trouble due to the
lack of impact strength for the body material.
In 2007, we improved the wheels again.
We finally had a high quality wheel that
exceeded all customer expectations.
The 2004 versions of the AndyMark shifting transmission and planetary were replaced with lighter
and stiffer products.