application of the kano model to sensory ...
application of the kano model to sensory ...
application of the kano model to sensory ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
1<br />
Illustration <strong>of</strong> <strong>the</strong> product evaluation by consumers<br />
Setting a satisfaction threshold based on <strong>the</strong> <strong>model</strong> <strong>of</strong> limited purchase<br />
decisions (Foscht/ Swoboda, 2004, S. 154)<br />
I will certainly not consume this product again<br />
I will probably not consume this product again<br />
I will probably consume this product again<br />
I will certainly consume this product again<br />
Evoked Set<br />
☺<br />
Total Set<br />
Awareness Set Unawareness Set<br />
Inert Set<br />
<br />
8 th Pangborn Symposium Florence<br />
Dissatisfying products<br />
Satisfying products<br />
Inept Set<br />
<br />
page 7