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1<br />

Illustration <strong>of</strong> <strong>the</strong> product evaluation by consumers<br />

Setting a satisfaction threshold based on <strong>the</strong> <strong>model</strong> <strong>of</strong> limited purchase<br />

decisions (Foscht/ Swoboda, 2004, S. 154)<br />

I will certainly not consume this product again<br />

I will probably not consume this product again<br />

I will probably consume this product again<br />

I will certainly consume this product again<br />

Evoked Set<br />

☺<br />

Total Set<br />

Awareness Set Unawareness Set<br />

Inert Set<br />

<br />

8 th Pangborn Symposium Florence<br />

Dissatisfying products<br />

Satisfying products<br />

Inept Set<br />

<br />

page 7

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