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Introduction<br />

Your<br />

2010<br />

Guide<br />

Introduction<br />

Your Voice<br />

Taking<br />

Good Care<br />

of Yourself<br />

Welcome <strong>to</strong> the 2010 Guide <strong>to</strong> Your <strong>NHS</strong><br />

<strong>Services</strong> in Mil<strong>to</strong>n <strong>Keynes</strong>. I hope this guide<br />

gives you a comprehensive overview of health<br />

services in our area, how <strong>to</strong> get the right<br />

treatment for you and your family and how<br />

<strong>to</strong> access local services.<br />

<strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong> is a division of the Primary<br />

Care Trust and is responsible for commissioning<br />

all the health services in the borough from a<br />

budget of £339 million this year. The other<br />

division of the PCT is called Mil<strong>to</strong>n <strong>Keynes</strong><br />

<strong>Community</strong> <strong>Health</strong> <strong>Services</strong>. It has a budget<br />

of £48 million and provides community and<br />

mental health services.<br />

<strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong> is working <strong>to</strong> improve<br />

the health and well-being of local residents,<br />

reduce inequalities and social exclusion and<br />

secure fair, fast access <strong>to</strong> a comprehensive<br />

range of services. We are also increasing<br />

choice and convenience for patients and<br />

improving their experience of health service.<br />

Introduction - Welcome <strong>to</strong> Your Guide 2010<br />

<strong>to</strong> <strong>Local</strong> <strong>NHS</strong> <strong>Services</strong><br />

If you would like a large-print, audio or different language version<br />

of this document please call 01908 278801.<br />

page 1 page 2-3 page 4-5 page 6<br />

page 7<br />

Welcome <strong>to</strong> Your Guide 2010<br />

Annual Budget 2009/10<br />

KEY<br />

Hospital and Specialist<br />

Treatment £174 million<br />

Vulnerable People &<br />

<strong>Community</strong> <strong>Services</strong> £70<br />

million<br />

GPs and Dentists £48 million<br />

Prescription Drugs and Pharmacy<br />

£33 million<br />

Premises, Administration £11<br />

million<br />

<strong>Health</strong> Improvement £3 million<br />

Seeing Your<br />

Doc<strong>to</strong>r<br />

<strong>Local</strong><br />

<strong>Health</strong><br />

<strong>Services</strong><br />

<strong>Local</strong> <strong>Health</strong><br />

<strong>Services</strong><br />

page 8<br />

Choose Well<br />

Mil<strong>to</strong>n <strong>Keynes</strong> <strong>Community</strong> <strong>Health</strong> <strong>Services</strong><br />

represents just one part of the health services<br />

New PCT Structure<br />

available in Mil<strong>to</strong>n <strong>Keynes</strong>. <strong>Local</strong><br />

<strong>NHS</strong> services are also provided<br />

by GPs, dentists, opticians, South<br />

Central Ambulance Service,<br />

Mil<strong>to</strong>n <strong>Keynes</strong> Hospital and<br />

Blakelands Treatment Centre (a<br />

day case surgical unit). Urgent<br />

care services, including ou<strong>to</strong>f-hours<br />

GP services and the<br />

Urgent Care Centre (formerly<br />

known as the Walk-in Centre)<br />

are provided by Mil<strong>to</strong>n <strong>Keynes</strong><br />

Urgent Care <strong>Services</strong>.<br />

The PCT aims <strong>to</strong> achieve<br />

‘Longer, happier,<br />

healthier lives for all’.<br />

Dr Nicholas Hicks, Chief Executive<br />

and Direc<strong>to</strong>r of Public <strong>Health</strong><br />

1


Your Voice<br />

Get Involved<br />

<strong>Local</strong> Improvement Networks (LINks) aim<br />

<strong>to</strong> give people a stronger voice in how<br />

their health and social care services are<br />

delivered. Our local LINks works closely<br />

with the <strong>NHS</strong> <strong>to</strong> help build services<br />

that patients want and need. LINks is a<br />

completely independent service. Contact<br />

LINk:MK on 01908 266696 or by email at<br />

carol.linkmk@ageconcernmk.org.uk for<br />

further information.<br />

There are other ways you can get<br />

involved, such as:<br />

Your Voice<br />

• Take part in local or national <strong>NHS</strong><br />

surveys<br />

• Join a patient group<br />

• Become a volunteer<br />

• Help <strong>to</strong> develop patient<br />

information<br />

Find more information on their website,<br />

www.mil<strong>to</strong>nkeyneslink.co.uk<br />

2<br />

<strong>NHS</strong> Constitution<br />

The <strong>NHS</strong> Constitution details what patients, public and our staff<br />

can expect from the <strong>NHS</strong>.<br />

Patients have a number of rights and pledges under the<br />

Constitution, as well as a number of responsibilities, such as:<br />

• Taking responsibility for your own good health and wellbeing<br />

• Registering with a GP practice – the main point of access<br />

<strong>to</strong> <strong>NHS</strong> care<br />

• Treating <strong>NHS</strong> staff and other patients with respect<br />

• Keeping appointments, or cancelling within a reasonable<br />

time. Receiving treatment within the maximum waiting<br />

times may be compromised unless you do<br />

• Following the course of treatment which you have agreed,<br />

and talking <strong>to</strong> your clinician if you find this difficult<br />

• Participating in important public health programmes such<br />

as vaccination<br />

• Giving feedback – both positive and negative – about<br />

the treatment and care you have received, including any<br />

adverse reactions you may have had<br />

Find out more about the constitution at:<br />

www.dh.gov.uk/en/healthcare/<strong>NHS</strong>Constitution<br />

Choice<br />

If your GP refers<br />

you <strong>to</strong> hospital for<br />

treatment, did you<br />

know you can choose<br />

what hospital you go<br />

<strong>to</strong>? You can choose<br />

any <strong>NHS</strong> hospital,<br />

and even some<br />

independent sec<strong>to</strong>r<br />

hospitals, anywhere<br />

in the country, as long as they provide the service you need. It<br />

can be a hospital that you are familiar with, one that is close <strong>to</strong><br />

your family, or one that can treat you more quickly. Ask your GP<br />

about the choices available.<br />

Find out more about <strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong><br />

Visit www.mil<strong>to</strong>nkeynes.nhs.uk<br />

Did you know we’re also on Facebook<br />

and Twitter?<br />

Join <strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong> fans on Facebook or follow<br />

@<strong>NHS</strong>Mil<strong>to</strong>n<strong>Keynes</strong> on Twitter.


Help with <strong>Health</strong> Costs<br />

Making a Compliment or Complaint<br />

Our staff work very hard <strong>to</strong> provide excellent patient care.<br />

If you believe that you have received good treatment or<br />

service and you wish <strong>to</strong> thank the staff please let us know.<br />

Unfortunately, there may be times when you feel unhappy<br />

with the service you receive and wish <strong>to</strong> make a complaint.<br />

The Trust investigates all complaints.<br />

Please contact: Dr N. Hicks, Chief Executive, Mil<strong>to</strong>n<br />

<strong>Keynes</strong> Primary Care Trust, Sherwood Place, Sherwood<br />

Drive, Bletchley MK3 6RT or Rachel Lewis, Complaints<br />

Coordina<strong>to</strong>r, Mil<strong>to</strong>n <strong>Keynes</strong> Primary Care Trust, Hospital<br />

Campus, Standing Way, Eagles<strong>to</strong>ne, MK6 5NG Tel: 01908<br />

243933.<br />

Change 4 Life<br />

Change 4 Life helps you and your family<br />

make healthier lifestyle choices <strong>to</strong>gether.<br />

Privacy and Dignity<br />

People on low incomes can get help with the cost of<br />

prescriptions, eye tests, spectacles, dental treatment and<br />

travel <strong>to</strong> hospital. Please ask your pharmacist, optician or<br />

dentist for a copy of the HC1 leaflet and an application form.<br />

We believe that being treated with dignity is a right for all<br />

patients, not an optional extra. It’s not enough that services are<br />

efficient: all patients must be treated with the compassion and<br />

respect they deserve.<br />

An important part of Dignity in Care is single sex wards in inpatient<br />

facilities. All Mil<strong>to</strong>n <strong>Keynes</strong> <strong>Community</strong> <strong>Health</strong> <strong>Services</strong>’<br />

in-patient units are based in modern, light, airy buildings. Every<br />

patient has their own room with en-suite bathroom facilities <strong>to</strong><br />

ensure their privacy. All three units received ‘Excellent’ ratings for<br />

privacy and dignity in their annual Patient Environment Action<br />

Team assessments for 2009.<br />

Our in-patient units include:<br />

• The Older People’s Assessment Service (TOPAS) based in Bletchley, cares for older people with mental<br />

health issues<br />

• The Windsor Intermediate Care Unit, also based in Bletchley provides rehabilitation for mainly older<br />

people <strong>to</strong> help them regain their independence after a stay in hospital before they return home<br />

• The Campbell Centre, based on the Hospital Campus in Eagles<strong>to</strong>ne, treats adults with mental health issues.<br />

You can also leave a comment on our website,<br />

www.mil<strong>to</strong>nkeynes.nhs.uk<br />

HC1<br />

Claim for help with health costs<br />

Do you find it difficult <strong>to</strong> pay for health costs?<br />

You may be entitled <strong>to</strong> help through the <strong>NHS</strong> Low Income Scheme<br />

Use this form if you need help with paying for:<br />

• <strong>NHS</strong> prescriptions;<br />

• <strong>NHS</strong> dental treatment;<br />

• <strong>NHS</strong> wigs and fabric supports;<br />

• sight tests, glasses and contact lenses; or<br />

• travel <strong>to</strong> receive <strong>NHS</strong> treatment under the care of a consultant.<br />

You might not have <strong>to</strong> pay for them or you could be entitled <strong>to</strong> some help <strong>to</strong>wards the cost.<br />

You can claim at any time. Do not wait until you need treatment.<br />

You can claim for:<br />

• yourself;<br />

• your partner; or<br />

• your children.<br />

If you need help or have any questions about filling in this form, you can phone our cus<strong>to</strong>mer<br />

enquiry line on 0845 850 1166. If English is not your first language, phone this number and we will<br />

provide an interpretation service over the phone.<br />

You do not need <strong>to</strong> fill in this form if you or your partner are:<br />

• getting Income Support;<br />

• getting Pension Credit (Guarantee Credit);<br />

• getting income-based Jobseeker’s Allowance; or<br />

• named on, or entitled <strong>to</strong>, an <strong>NHS</strong> Tax Credit Exemption Certificate.<br />

You are already entitled <strong>to</strong> full help with health costs. However, if you paid any health costs<br />

before you started getting any of these benefits or before you became entitled <strong>to</strong> your <strong>NHS</strong><br />

Tax Credit Exemption Certificate, read the back cover of this form <strong>to</strong> find out how <strong>to</strong> claim<br />

your money back.<br />

You cannot get help with health costs if you or your partner (or both) have more than:<br />

• £16,000 in savings, investments or property (not counting the place where you live); or<br />

• £21,500 in savings, investments or property if you live permanently in a care home.<br />

Important note. If you are living in a care home or are aged 16 or 17 and have just left<br />

local-authority care, you may need <strong>to</strong> use the shorter form, HC1(SC). Phone our cus<strong>to</strong>mer<br />

enquiry line on 0845 850 1166 and we will tell you what <strong>to</strong> do.<br />

<strong>NHS</strong> Choices<br />

Don’t forget <strong>to</strong> check out <strong>NHS</strong> Choices,<br />

a source of useful information <strong>to</strong> benefit<br />

you.<br />

Visit www.nhs.uk/Change4life for more information. Visit www.nhs.uk for more information.<br />

Your Voice<br />

3<br />

Your Voice


Taking Good Care of Yourself<br />

<strong>Health</strong>ier lifestyles<br />

What we eat and the activities we do can make a big<br />

difference <strong>to</strong> our health. The good news is you don’t need<br />

<strong>to</strong> make big changes, but there’s a few simple changes we<br />

can all do <strong>to</strong> make you healthier. Try adding more fruit<br />

and vegetables <strong>to</strong> your meals or having them as a snack,<br />

when shopping choose lean meats and lower fat dairy<br />

products. A diet that is high in fruit and vegetables, high<br />

in fibre and low in salt and fat, particularly saturated fat,<br />

will help prevent conditions like heart disease and high<br />

blood pressure.<br />

Try <strong>to</strong> fit in at least 30 minutes of exercise three times a<br />

week <strong>to</strong> keep you healthy, you don’t have <strong>to</strong> splash out<br />

on a gym membership or expensive equipment – a walk, bike ride or dance around at home is fun and just<br />

as effective! There’s lots going on in Mil<strong>to</strong>n <strong>Keynes</strong> including Motiv8, a fun, friendly programme for children<br />

aged five <strong>to</strong> 16 years and their family who want <strong>to</strong> learn more about how <strong>to</strong> lead a healthier lifestyle.<br />

S<strong>to</strong>p Smoking <strong>Services</strong><br />

If you’re ready <strong>to</strong> quit smoking, contact the Mil<strong>to</strong>n<br />

<strong>Keynes</strong> S<strong>to</strong>p Smoking Service. Their specialist s<strong>to</strong>p<br />

smoking advisors offer free, non-judgmental support<br />

and advice <strong>to</strong> help you<br />

quit, for good. Pop in <strong>to</strong><br />

your local pharmacy,<br />

GP practice or call<br />

the S<strong>to</strong>p Smoking<br />

Service on<br />

01908 500096.<br />

You are four times<br />

more likely <strong>to</strong> s<strong>to</strong>p<br />

smoking with <strong>NHS</strong><br />

support.<br />

Intermediate Care <strong>Services</strong><br />

The service provides a range of community<br />

rehabilitation and therapies <strong>to</strong> people aged over 18<br />

who live in Mil<strong>to</strong>n <strong>Keynes</strong> and/or have a Mil<strong>to</strong>n <strong>Keynes</strong><br />

GP.<br />

It is provided jointly by the health and social care<br />

services. Intermediate care services provide a range<br />

of services either in the person’s own home or in a<br />

rehabilitation unit. These services provide personalised<br />

care planning and goal setting <strong>to</strong> improve a person’s<br />

independence. The first option for all hospital<br />

discharges should be <strong>to</strong> return a person <strong>to</strong> their own<br />

home with staff working <strong>to</strong> support them <strong>to</strong> regain<br />

independence in the place they will continue <strong>to</strong> live.<br />

Referalls may be made by a health or social care<br />

professional.<br />

Taking Good Care of Yourself<br />

4<br />

Visit www.reactivatebucks.org/mk <strong>to</strong> find out more on everything active in Mil<strong>to</strong>n <strong>Keynes</strong> or go <strong>to</strong><br />

www.nhs.uk/change4life for loads of tips and advice about living a healthier lifestyle.<br />

Alcohol<br />

For many people, having a drink or two is an<br />

important part of socialising and most of us enjoy a<br />

drink when we’re relaxing or having fun. Nobody’s<br />

saying that we should all cut out drinking, but it<br />

is important <strong>to</strong> have the facts about how alcohol<br />

can affect your health, relationships and career.<br />

Most people who suffer health problems because<br />

of their drinking are not alcoholics, but rather<br />

those who have been drinking more than the<br />

recommended limits over a number of years. Men<br />

should not regularly drink more than three <strong>to</strong><br />

four units a day and women not more than two<br />

<strong>to</strong> three. “Regularly” means drinking every day or<br />

most days of the week.<br />

Regularly drinking more than the recommended<br />

number of units over a long period can lead <strong>to</strong><br />

complications like certain types of cancer, memory<br />

loss, increased risk of heart disease and stroke, liver<br />

disease such as cirrhosis and liver cancer, s<strong>to</strong>mach<br />

disease and potentially fatal alcohol poisoning.<br />

Drinking <strong>to</strong>o much alcohol can also lead <strong>to</strong> doing<br />

things you might not do if you were sober, such<br />

as sexual risk taking and violent behaviour. Know<br />

your limits –respect yourself and protect yourself.


Sexual <strong>Health</strong><br />

Sexual health is an important part of emotional well-being. People can help themselves <strong>to</strong> have good sexual<br />

health by being responsible: using condoms with new or concurrent partners <strong>to</strong> avoid a variety of infections,<br />

including Chlamydia, which is the most common sexually-transmitted infection.<br />

One in ten 15 <strong>to</strong> 24 year olds has Chlamydia. It’s usually symp<strong>to</strong>mless, so you cannot see when someone has<br />

the infection. The only way of finding out if you have Chlamydia is <strong>to</strong> have a quick and painless test. The test<br />

is completely free and confidential – you can order a postal testing kit online at www.gettestedmk.nhs.uk.<br />

This website also has details of other places where you can have the test such as Brook or your GP practice. If<br />

Chlamydia is left untreated, it can cause infertility in women and a painful infection in men’s testicles.<br />

The best way of preventing Chlamydia, as well as other sexually-transmitted infections is <strong>to</strong> use a condom<br />

correctly every time you have sex. <strong>Local</strong> young people aged under 25 can get free condoms confidentially from<br />

participating GP practices and pharmacies under the C-Card scheme. Visit www.mkweb.co.uk/Brook <strong>to</strong> find<br />

out how you can get your card.<br />

Using Medicines Sensibly<br />

If you are prescribed medicines, it is important <strong>to</strong> know the answers <strong>to</strong> the following<br />

questions:<br />

• What does this medicine do?<br />

• How long will I need <strong>to</strong> use it?<br />

• How and when should I take it or use it (e.g. inhalers)?<br />

• Should I avoid any medicines, drinks, foods or activities while I am taking this medicine?<br />

• What are the possible risks and side effects and what should I do if they happen <strong>to</strong> me?<br />

Your doc<strong>to</strong>r or nurse should tell you the answer <strong>to</strong> these questions when they write the prescription. You can<br />

also ask your pharmacist for advice when collecting prescriptions or when buying medicines. Your pharmacist<br />

can also arrange <strong>to</strong> review how you use all your medicines. All medicines come with an information leaflet. For<br />

further help and advice, you can contact <strong>NHS</strong> Direct on 0845 4647 or visit www.nhsdirect.nhs.uk.<br />

Mental <strong>Health</strong><br />

Name of Service<br />

GP<br />

City Counselling<br />

Centre<br />

What does it offer? Referral method Contact details<br />

Support and advice for anyone who is<br />

feeling unhappy and unable <strong>to</strong> cope<br />

with the pressures of life<br />

Counselling services, support and<br />

information<br />

You can refer yourself<br />

You can refer yourself. Please<br />

note there may be a charge for<br />

counselling services<br />

Contact your usual GP for<br />

support and advice<br />

Contact them on 01908<br />

231131, visit them online at<br />

www.citycounsellingcentre.<br />

org.uk<br />

Assessment ASTI provides a single point of access You may refer yourself, or Contact 01908 605650 or<br />

and Short Term <strong>to</strong> Mil<strong>to</strong>n <strong>Keynes</strong> Joint Mental <strong>Health</strong> referrals may also be made 01908 209311 for more<br />

Intervention<br />

Team (ASTI)<br />

<strong>Services</strong> for people of working age<br />

who are experiencing severe and/or<br />

long-term mental health difficulties.<br />

<strong>to</strong> your GP, a family member,<br />

carer, or health and social care<br />

worker.<br />

information<br />

Early<br />

Provides intensive care packages that As ASTI above<br />

As ASTI above<br />

Intervention includes assessment, treatment and<br />

Service (EIS) support <strong>to</strong> people between the age of<br />

14 - 35 experiencing their first episode<br />

of extreme mental illness. EIS also<br />

provides support and advice <strong>to</strong> carers,<br />

relatives and friends.<br />

Rethink<br />

provides advice and encouragement<br />

<strong>to</strong> help people with mental ill<br />

health in their recovery, increasing<br />

their independence and providing<br />

opportunities <strong>to</strong> become more<br />

involved in the community.<br />

You can refer yourself Phone 01908 585085<br />

Mind supports people who are recovering<br />

from mental health problems.<br />

They provide two main services –<br />

counselling and training.<br />

You can refer yourself Phone 01908 263660<br />

Taking Good Care of Yourself<br />

5<br />

Taking Good Care of Yourself


Seeing Your Doc<strong>to</strong>r<br />

New GP practice at Brough<strong>to</strong>n Gate<br />

Mil<strong>to</strong>n <strong>Keynes</strong>’ 28th GP practice opened in December 2009. It’s<br />

based at Brough<strong>to</strong>n Gate and open seven days a week from 8am<br />

until 8pm, including weekends and bank holidays. The health centre<br />

offers all the services offered by a traditional GP practice. People<br />

who live anywhere within the Mil<strong>to</strong>n <strong>Keynes</strong> area are able <strong>to</strong> use<br />

the health centre’s services, whether or not they are registered with<br />

the practice. Please see the list of GP practices for details of how <strong>to</strong><br />

contact Brough<strong>to</strong>n Gate <strong>Health</strong> Centre.<br />

<strong>Health</strong>care when and where you need it<br />

Patients have <strong>to</strong>ld us they want more convenience and choice from<br />

the service they receive from doc<strong>to</strong>rs in their area – for instance,<br />

<strong>to</strong> be able <strong>to</strong> see a doc<strong>to</strong>r in the evening or at weekends. Most<br />

of our GP practices now offer extended hours, with appointments<br />

earlier in the morning, later in the evening and on Saturday mornings. We are committed <strong>to</strong> giving you quality<br />

healthcare, where and when you need it. We are making it easier for all patients <strong>to</strong> see a doc<strong>to</strong>r and we are<br />

introducing new services.<br />

Fast, easy access <strong>to</strong> your doc<strong>to</strong>r<br />

When you need <strong>to</strong> see a doc<strong>to</strong>r quickly, you should be offered an appointment within two working days. All GP<br />

surgeries should also allow you <strong>to</strong> book an appointment more than two days in advance, if you prefer.<br />

GP Practice List details<br />

The practices marked in bold offer appointments in the evenings and at weekends. Please contact the individual<br />

practice <strong>to</strong> find out more details.<br />

Ashfield Medical Centre, 1<br />

Pennydown, Wastel, Beanhill, MK6<br />

4NH Tel: 01908 679111<br />

The Surgery, Bedford Street,<br />

Bletchley, MK2 2TX Tel: 0844<br />

4778619<br />

Brough<strong>to</strong>n Gate <strong>Health</strong> Centre,<br />

Glyn Valley Place, Brough<strong>to</strong>n Gate,<br />

MK10 7EF Tel: 01908 874444<br />

CMK Medical Centre, 68 Bradwell<br />

Common Boulevard, MK9 2NR, Tel: 01908<br />

605775<br />

Cobbs Garden Surgery, West Street,<br />

Olney, MK46 5QS, Tel: 0844 477<br />

8612<br />

Dray<strong>to</strong>n Road Surgery, Bletchley,<br />

MK2 3EJ, Tel: 01908 371481<br />

Fishermead Medical Centre, MK6<br />

2LR, Tel: 01908 609240<br />

The Grove Surgery, Netherfield,<br />

MK6 4NG, Tel: 0844 477 2478<br />

Hill<strong>to</strong>ps Medical Centre, Great<br />

Holm, MK8 9HN, Tel: 01908 568446<br />

Seeing your Doc<strong>to</strong>r<br />

6<br />

Kingfisher Surgery, Newport<br />

Pagnell, MK16 0JR, Tel: 01908<br />

618265<br />

Mil<strong>to</strong>n <strong>Keynes</strong> Village Practice,<br />

Middle<strong>to</strong>n, MK10 9BQ, Tel: 01908<br />

393979<br />

Neath Hill <strong>Health</strong> Centre, MK14 6JY, Tel:<br />

08444 773011<br />

Newport Pagnell Medical Centre,<br />

MK16 8QT, Tel: 01908 611767<br />

Parkside Medical Centre, Bletchley,<br />

MK3 6EN, Tel: 01908 375341<br />

Purbeck <strong>Health</strong> Centre,<br />

Stan<strong>to</strong>nbury, MK14 6BL, Tel: 01908<br />

318989<br />

Red House Surgery, Bletchley, MK2 2EH,<br />

Tel: 01908 375111<br />

Sovereign Medical Centre,<br />

Pennylands, MK15 8AJ, Tel: 08444<br />

771791<br />

Stan<strong>to</strong>nbury <strong>Health</strong> Centre, MK14<br />

6BL, Tel: 0844 5769987<br />

S<strong>to</strong>nedean Practice, S<strong>to</strong>ny<br />

Stratford, MK11 1YA, Tel: 01908<br />

261155<br />

S<strong>to</strong>ny Medical Centre, MK11 1YA,<br />

Tel: 01908 260382<br />

Walnut Tree <strong>Health</strong> Centre, Walnut<br />

Tree, MK7 7NR, Tel: 01908 691123<br />

Water Ea<strong>to</strong>n <strong>Health</strong> Centre,<br />

Bletchley, MK2 3HN, Tel: 01908<br />

371318<br />

Watling Vale Medical Centre,<br />

Shenley Church End, MK5 6EY, Tel:<br />

01908 501177<br />

Westcroft <strong>Health</strong> Centre, MK4 4EN,<br />

Tel: 01908 520545<br />

Westfield Road Surgery, Bletchley,<br />

MK2 2DJ, Tel: 01908 377103<br />

Whaddon House Surgery, Bletchley,<br />

MK3 7EA, Tel: 01908 373058<br />

Willen Village Surgery, MK15 9ET, Tel:<br />

08444 773025<br />

Wolver<strong>to</strong>n <strong>Health</strong> Centre,<br />

Wolver<strong>to</strong>n, MK12 5DF, Tel: 01908<br />

222954


Pharmacies<br />

Asda S<strong>to</strong>res, Bletcham Way,<br />

Bletchley, MK1 1QB Tel: 01908<br />

362510<br />

As<strong>to</strong>ns, 44 Wandsworth Ave,<br />

Newport Pagnell, MK16 8SB Tel:<br />

01908 618017<br />

Bliep, 14 St Mary’s Ave, Bletchley,<br />

MK3 5DT Tel: 01908 373271<br />

Boots the Chemists<br />

1 The Concourse, Brunel Centre,<br />

Bletchley, MK2 2ES, Tel: 01908<br />

372888<br />

18 Crown Walk, Secklow Gate,<br />

CMK, MK9 3AH Tel: 01908 604109<br />

11-12 Winchester Circle, Kings<strong>to</strong>n,<br />

MK10 0AH Tel: 01908 585882<br />

Coopers Yard, 86 High Street,<br />

Newport Pagnell, MK16 8AQ Tel:<br />

01908 611161<br />

43 High Street, S<strong>to</strong>ny Stratford,<br />

MK11 1AA Tel: 01908 561210<br />

Barnsdale Drive, Westcroft, MK4<br />

4DD Tel: 01908 506165<br />

Bradwell Common Boulevard MK13<br />

8RN Tel: 01908 607179<br />

Unit 2a Beacon Retail Park,<br />

Bletchley, MK1 1BN Tel: 01908<br />

372560<br />

Chapharm, 3 Swindon Ct,<br />

Glovers Lane, Heelands, MK13 7PN<br />

Tel: 01908 320392<br />

Co-op Pharmacy, 6 Ardwell<br />

Lane, Greenleys, MK2 6AX Tel:<br />

01908 315321<br />

Cox & Robinson<br />

13 Melrose Ave, Bletchley, MK3<br />

6PB Tel: 01908 372651<br />

239 Queensway, Bletchley, MK2<br />

2DA Tel: 01908 373135<br />

2 Perrydown, Beanhill, Mil<strong>to</strong>n<br />

<strong>Keynes</strong>, MK6 4NE Tel: 01908<br />

239485<br />

95 Fishermead Blvd, Fishermead,<br />

MK6 2AG Tel: 01908 669590<br />

9 Farthing Grove, Netherfield, MK6<br />

4JH Tel: 01908 670777<br />

14 Market Place, Olney, MK46 4BA<br />

Tel: 01234 711203<br />

1 Market Square, S<strong>to</strong>ny Stratford,<br />

MK11 1BE Tel: 01908 564444<br />

12 Fyfield Barrow, Walnut Tree,<br />

MK7 7AN Tel: 01908 234578<br />

Jardines<br />

65 High Street, Newport Pagnell,<br />

MK16 8AB Tel: 01908 610583<br />

Griffith Gate, Middle<strong>to</strong>n, MK10<br />

9BQ Tel: 01908 665105<br />

3 Tower Crescent, Neath Hill,<br />

Mil<strong>to</strong>n <strong>Keynes</strong> MK14 6JY<br />

Tel: 01908 605635<br />

65 Dulver<strong>to</strong>n Drive, North Furz<strong>to</strong>n,<br />

MK4 1EW Tel: 01908 505659<br />

32 Benbow Court, Shenley Church<br />

End, MK5 6LG Tel: 01908 506080<br />

<strong>Local</strong><br />

<strong>Health</strong><br />

<strong>Services</strong><br />

Lloyds Pharmacy<br />

127-9 Queensway, Bletchley, MK2<br />

2DA Tel: 01908 373674<br />

106 Serpentine Court, Bletchley,<br />

MK2 3QL Tel: 01908 372146<br />

2 Kingfisher Centre, Elthorne Way,<br />

Newport Pagnell, MK16 0JQ Tel:<br />

01908 614622<br />

22-24 Purbeck, Stan<strong>to</strong>nbury, MK14<br />

6BL Tel: 01908 314870<br />

15 The Square, Wolver<strong>to</strong>n, MK12<br />

5DG Tel: 01908 315612<br />

Maclaren Chemists, 32 St<br />

James Street, New Bradwell, MK13<br />

0BH Tel: 01908 313389<br />

P&I Smith, 206 Whaddon Way,<br />

Bletchley, MK3 7DG Tel: 01908<br />

372161<br />

Rainbow Pharmacy,72-74 High<br />

Street, Two Mile Ash, MK8 8HD<br />

Tel: 01908 561669<br />

Rowlands Pharmacy, Willen<br />

<strong>Health</strong>care Plus Beaufort Drive,<br />

Willen, MK15 9ET Tel: 01908<br />

671077<br />

Sainsburys, 799 Witan Gate,<br />

MK9 2FW Tel: 01908 694987<br />

Superdrug, 4 Midsummer<br />

Arcade, CMK, MK9 3BB Tel: 01908<br />

673271<br />

Tesco Pharmacy<br />

Watling Street, Bletchley, MK1 1DD<br />

Tel: 01908 453649<br />

1 Winchester Circle, Kings<strong>to</strong>n <strong>Local</strong><br />

Centre, MK10 0AH, Tel: 01908<br />

457047<br />

Woburn Sands Pharmacy, 31<br />

High Street, Woburn Sands, MK17<br />

8RB Tel: 01908 583243<br />

100 Hours Pharmacies<br />

Boots, Kings<strong>to</strong>n, 8am <strong>to</strong> midnight<br />

Monday <strong>to</strong> Friday, 8am <strong>to</strong> midnight<br />

Saturday, 10am <strong>to</strong> 4pm, Sunday<br />

Boots Bradwell Common, 7am<br />

<strong>to</strong> 11pm Monday <strong>to</strong> Friday, 8am<br />

<strong>to</strong> 10pm Saturday, 11am <strong>to</strong> 5pm<br />

Sunday<br />

Boots Beacon Park, 6am <strong>to</strong> 10pm<br />

Monday <strong>to</strong> Friday, 6am <strong>to</strong> 10pm<br />

Saturday, 11am <strong>to</strong> 5pm Sunday<br />

Sainsburys, Witan Gate, 7am<br />

<strong>to</strong> 11pm Monday <strong>to</strong> Friday, 7am<br />

<strong>to</strong> 10pm Saturday, 11am <strong>to</strong> 5pm<br />

Sunday<br />

Opticians<br />

Boots Opticians, Crown Walk,<br />

Mil<strong>to</strong>n <strong>Keynes</strong> MK9 3AH Tel: 01908<br />

607327<br />

Clearsight Opticians, 11<br />

Barnsdale Drive, Westcroft, Mil<strong>to</strong>n<br />

<strong>Keynes</strong>, MK4 4DD Tel: 01908<br />

504740<br />

DW Roberts Op<strong>to</strong>metrists<br />

63 Queensway, Bletchley, Mil<strong>to</strong>n<br />

<strong>Keynes</strong> MK2 2DR Tel: 01908<br />

562355<br />

16 High Street, S<strong>to</strong>ny Stratford,<br />

Mil<strong>to</strong>n <strong>Keynes</strong> MK11 1AF, Tel:<br />

01908 562355<br />

17 The Square, Wolver<strong>to</strong>n, Mil<strong>to</strong>n<br />

<strong>Keynes</strong> MK12 5DG Tel: 01908<br />

313338<br />

3 St John Street, Newport Pagnell<br />

MK16 8HE Tel: 01908 218121<br />

Davis Op<strong>to</strong>metrists, 58 High<br />

Street, Olney, MK46 4BB Tel: 01234<br />

712500<br />

Dolland and Aitchison<br />

30 Midsummer Place, Mil<strong>to</strong>n<br />

<strong>Keynes</strong> MK9 3BB Tel: 01908<br />

234757<br />

31 High Street, Newport Pagnell,<br />

Mil<strong>to</strong>n <strong>Keynes</strong> MK16 8AR Tel:<br />

01908 610303<br />

4 The Concourse, Brunel Centre,<br />

Bletchley MK2 2HE Tel: 01908<br />

270247<br />

Hammond and Dummer,<br />

368-370 Midsummer Boulevard,<br />

Central Mil<strong>to</strong>n <strong>Keynes</strong>, MK9 1EA<br />

Tel: 01908 695395<br />

Heron Opticians, 56 High Street,<br />

Newport Pagnell MK16 8AQ Tel:<br />

01908 216477<br />

Lesley Arkin Op<strong>to</strong>metrist, 6-7<br />

Cofferidge Close, S<strong>to</strong>ny Stratford,<br />

Mil<strong>to</strong>n <strong>Keynes</strong> MK11 1BY Tel:<br />

01908 567672<br />

Optical Express, 13 Silbury<br />

Arcade, Mil<strong>to</strong>n <strong>Keynes</strong> MK9 3AG<br />

Tel: 01908 699854<br />

Punch Opticians, 27 Market<br />

Place, Olney, MK46 4AJ Tel: 01234<br />

712860<br />

Sceats Opticians, 54<br />

Queensway, Bletchley, Mil<strong>to</strong>n<br />

<strong>Keynes</strong> MK2 2SA Tel: 01908<br />

370512<br />

Scrivens, 172 Midsummer<br />

Arcade, Mil<strong>to</strong>n <strong>Keynes</strong>, MK9 3BA<br />

Tel: 01908 606520<br />

Specsavers Opticians<br />

Unit 4a, 35-37 Silbury Arcade,<br />

Central Mil<strong>to</strong>n <strong>Keynes</strong>, MK9 3AG<br />

Tel: 01908 662116<br />

110 Queensway, Bletchley, MK2<br />

2RU Tel: 01908 365533<br />

The Contact Lens Clinic, 233<br />

Queensway, Bletchley MK2 2EH Tel:<br />

01908 366882<br />

TJ Lodge Opticians<br />

58/60 Aylesbury Street, Fenny<br />

Stratford, Mil<strong>to</strong>n <strong>Keynes</strong> MK2 2BA<br />

Tel: 01908 648565<br />

13 The Square, Wolver<strong>to</strong>n, Mil<strong>to</strong>n<br />

<strong>Keynes</strong> MK12 5DQ Tel: 01908<br />

312130<br />

Vision Express, 18 Midsummer<br />

Arcade, Mil<strong>to</strong>n <strong>Keynes</strong> MK9 3ES<br />

Tel: 01908 672267<br />

Dentists<br />

Abacus Dental Centre, 52<br />

Lennon Drive, Crownhill, MK8 0AS<br />

Tel: 01908 260757<br />

Abbey Dental Surgery, 122<br />

Church Street, Wolver<strong>to</strong>n, MK12<br />

5JR Tel: 01908 312727<br />

All Smiles Dental Surgery, 12-<br />

13 Barnsdale Drive, Westcroft, MK4<br />

4DD Tel: 01908 505984<br />

Bletchley Dental Practice, 295<br />

Whaddon Way, Bletchley, MK3 7LW<br />

Tel: 01908 373445<br />

Brough<strong>to</strong>n Dental Practice,<br />

57-61 Tanfield Lane, Brough<strong>to</strong>n,<br />

MK10 9NJ Tel: 01908 241000<br />

Citident Dental Practice, 5-7<br />

Farthing Grove, Netherfield, MK6<br />

4JH Tel: 01908 606666<br />

Dental Works, Unit 1 Station<br />

House, 500 Elder Gate, MK9 1BB<br />

Tel: 01908 696131<br />

Dental Suite Limited,<br />

Stan<strong>to</strong>nbury <strong>Health</strong> Centre,<br />

Stan<strong>to</strong>nbury, MK14 6BL Tel: 01908<br />

221800<br />

Dental Surgery, 8 St Andrews<br />

Road, Bletchley, MK3 5DR Tel:<br />

01908 373686<br />

Dental Surgery, 14-16 Theydon<br />

Avenue, Woburn Sands, MK17 8PL<br />

Tel: 01908 282428<br />

Dental Surgery, 54a Queensway,<br />

Bletchley, MK2 2SA Tel: 01908<br />

372857<br />

Dental Surgery, 127a High<br />

Street, Newport Pagnell, MK16 8EA<br />

Tel: 01908 218888<br />

Dental Surgery, 251<br />

Queensway, Bletchley, MK2 2EH<br />

Tel: 01908 372885<br />

Fishermead Dental Surgery,<br />

88 Penryn Avenue, Fishermead,<br />

MK6 2BG Tel: 01908 606404<br />

Furz<strong>to</strong>n Dental Surgery, 61<br />

Dulver<strong>to</strong>n Drive, Furz<strong>to</strong>n, MK9 2DH<br />

Tel: 01908 505607<br />

MK Dental Centre, 159<br />

Ramsons Avenue, Conniburrow,<br />

MK14 7BE Tel: 01908 690326<br />

Neathhill Dental Surgery, 16<br />

Coopers Mews, Neath Hill, MK14<br />

6HD Tel: 01908 662471<br />

Olney Dental Centre, 19<br />

Market Place, Olney, MK6 4BA Tel:<br />

01234 712413<br />

Oxford House Dental<br />

Practice, Aylesbury Street,<br />

Bletchley, MK2 2BA Tel: 01908<br />

373614<br />

Rodericks, 4 Cofferidge Close,<br />

S<strong>to</strong>ny Stratford, MK11 1BY Tel:<br />

01908 566319<br />

Rodericks, Unit 5 Perrydown,<br />

Beanhill, MK6 4NH Tel: 01908<br />

696123<br />

Stratford Road Dental<br />

Practice, 36 Stratford Road,<br />

Wolver<strong>to</strong>n, Mil<strong>to</strong>n <strong>Keynes</strong>, MK12<br />

5LW Tel: 01908 313109<br />

Water Ea<strong>to</strong>n <strong>Health</strong> Centre,<br />

Lakes Estate, Bletchley, MK2 3HN<br />

Tel: 01908 648157<br />

Walnut Tree Dental Centre, 10<br />

Fyfield Barrow, Walnut Tree, MK7<br />

7AN Tel: 01908 606106<br />

<strong>Local</strong> <strong>Health</strong> <strong>Services</strong><br />

7<br />

<strong>Local</strong> <strong>Health</strong> <strong>Services</strong>


Choose Well<br />

<strong>NHS</strong> Urgent Care<br />

Centre<br />

Choose Well<br />

8<br />

Hangover.<br />

Grazed knee.<br />

Sore throat.<br />

Cough.<br />

Unwell.<br />

Unsure?<br />

Confused?<br />

Need Help?<br />

Diarrhoea.<br />

Minor<br />

infections.<br />

Headache.<br />

Travel advice.<br />

Feverish<br />

children.<br />

Vomiting.<br />

Ear pain.<br />

Feeling ill.<br />

Cuts.<br />

Sprains.<br />

Rashes.<br />

Choking.<br />

Chestpain.<br />

Blacking out.<br />

Blood loss.<br />

Fractures.<br />

Top up your first aid kit.<br />

Tel: 0845 4647<br />

www.nhsdirect.nhs.uk<br />

Freeview channel 108<br />

Page two, Sky Digital.<br />

<strong>NHS</strong> Choices (www.nhs.co.uk) and<br />

<strong>NHS</strong> Direct (www.nhsdirect.nhs.uk) can provide<br />

information on local pharmacies and opening hours.<br />

If your surgery is closed, you can call the Urgent Care<br />

Service (formerly known as MKdoc) (01908 201022).<br />

Brough<strong>to</strong>n Gate, Mil<strong>to</strong>n <strong>Keynes</strong>. (01908 874444).<br />

Open 7 days a week, 8am until 8pm.<br />

Urgent Care Centre (formerly known as Walk in Centre),<br />

Hospital Campus. (01908 201022)<br />

Open 24/7.<br />

Mil<strong>to</strong>n <strong>Keynes</strong> Hospital.<br />

<strong>NHS</strong> Urgent Care<br />

Centre<br />

All contact telephone numbers, addresses and website addresses are correct at the time of printing.

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