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Introduction<br />
Your<br />
2010<br />
Guide<br />
Introduction<br />
Your Voice<br />
Taking<br />
Good Care<br />
of Yourself<br />
Welcome <strong>to</strong> the 2010 Guide <strong>to</strong> Your <strong>NHS</strong><br />
<strong>Services</strong> in Mil<strong>to</strong>n <strong>Keynes</strong>. I hope this guide<br />
gives you a comprehensive overview of health<br />
services in our area, how <strong>to</strong> get the right<br />
treatment for you and your family and how<br />
<strong>to</strong> access local services.<br />
<strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong> is a division of the Primary<br />
Care Trust and is responsible for commissioning<br />
all the health services in the borough from a<br />
budget of £339 million this year. The other<br />
division of the PCT is called Mil<strong>to</strong>n <strong>Keynes</strong><br />
<strong>Community</strong> <strong>Health</strong> <strong>Services</strong>. It has a budget<br />
of £48 million and provides community and<br />
mental health services.<br />
<strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong> is working <strong>to</strong> improve<br />
the health and well-being of local residents,<br />
reduce inequalities and social exclusion and<br />
secure fair, fast access <strong>to</strong> a comprehensive<br />
range of services. We are also increasing<br />
choice and convenience for patients and<br />
improving their experience of health service.<br />
Introduction - Welcome <strong>to</strong> Your Guide 2010<br />
<strong>to</strong> <strong>Local</strong> <strong>NHS</strong> <strong>Services</strong><br />
If you would like a large-print, audio or different language version<br />
of this document please call 01908 278801.<br />
page 1 page 2-3 page 4-5 page 6<br />
page 7<br />
Welcome <strong>to</strong> Your Guide 2010<br />
Annual Budget 2009/10<br />
KEY<br />
Hospital and Specialist<br />
Treatment £174 million<br />
Vulnerable People &<br />
<strong>Community</strong> <strong>Services</strong> £70<br />
million<br />
GPs and Dentists £48 million<br />
Prescription Drugs and Pharmacy<br />
£33 million<br />
Premises, Administration £11<br />
million<br />
<strong>Health</strong> Improvement £3 million<br />
Seeing Your<br />
Doc<strong>to</strong>r<br />
<strong>Local</strong><br />
<strong>Health</strong><br />
<strong>Services</strong><br />
<strong>Local</strong> <strong>Health</strong><br />
<strong>Services</strong><br />
page 8<br />
Choose Well<br />
Mil<strong>to</strong>n <strong>Keynes</strong> <strong>Community</strong> <strong>Health</strong> <strong>Services</strong><br />
represents just one part of the health services<br />
New PCT Structure<br />
available in Mil<strong>to</strong>n <strong>Keynes</strong>. <strong>Local</strong><br />
<strong>NHS</strong> services are also provided<br />
by GPs, dentists, opticians, South<br />
Central Ambulance Service,<br />
Mil<strong>to</strong>n <strong>Keynes</strong> Hospital and<br />
Blakelands Treatment Centre (a<br />
day case surgical unit). Urgent<br />
care services, including ou<strong>to</strong>f-hours<br />
GP services and the<br />
Urgent Care Centre (formerly<br />
known as the Walk-in Centre)<br />
are provided by Mil<strong>to</strong>n <strong>Keynes</strong><br />
Urgent Care <strong>Services</strong>.<br />
The PCT aims <strong>to</strong> achieve<br />
‘Longer, happier,<br />
healthier lives for all’.<br />
Dr Nicholas Hicks, Chief Executive<br />
and Direc<strong>to</strong>r of Public <strong>Health</strong><br />
1
Your Voice<br />
Get Involved<br />
<strong>Local</strong> Improvement Networks (LINks) aim<br />
<strong>to</strong> give people a stronger voice in how<br />
their health and social care services are<br />
delivered. Our local LINks works closely<br />
with the <strong>NHS</strong> <strong>to</strong> help build services<br />
that patients want and need. LINks is a<br />
completely independent service. Contact<br />
LINk:MK on 01908 266696 or by email at<br />
carol.linkmk@ageconcernmk.org.uk for<br />
further information.<br />
There are other ways you can get<br />
involved, such as:<br />
Your Voice<br />
• Take part in local or national <strong>NHS</strong><br />
surveys<br />
• Join a patient group<br />
• Become a volunteer<br />
• Help <strong>to</strong> develop patient<br />
information<br />
Find more information on their website,<br />
www.mil<strong>to</strong>nkeyneslink.co.uk<br />
2<br />
<strong>NHS</strong> Constitution<br />
The <strong>NHS</strong> Constitution details what patients, public and our staff<br />
can expect from the <strong>NHS</strong>.<br />
Patients have a number of rights and pledges under the<br />
Constitution, as well as a number of responsibilities, such as:<br />
• Taking responsibility for your own good health and wellbeing<br />
• Registering with a GP practice – the main point of access<br />
<strong>to</strong> <strong>NHS</strong> care<br />
• Treating <strong>NHS</strong> staff and other patients with respect<br />
• Keeping appointments, or cancelling within a reasonable<br />
time. Receiving treatment within the maximum waiting<br />
times may be compromised unless you do<br />
• Following the course of treatment which you have agreed,<br />
and talking <strong>to</strong> your clinician if you find this difficult<br />
• Participating in important public health programmes such<br />
as vaccination<br />
• Giving feedback – both positive and negative – about<br />
the treatment and care you have received, including any<br />
adverse reactions you may have had<br />
Find out more about the constitution at:<br />
www.dh.gov.uk/en/healthcare/<strong>NHS</strong>Constitution<br />
Choice<br />
If your GP refers<br />
you <strong>to</strong> hospital for<br />
treatment, did you<br />
know you can choose<br />
what hospital you go<br />
<strong>to</strong>? You can choose<br />
any <strong>NHS</strong> hospital,<br />
and even some<br />
independent sec<strong>to</strong>r<br />
hospitals, anywhere<br />
in the country, as long as they provide the service you need. It<br />
can be a hospital that you are familiar with, one that is close <strong>to</strong><br />
your family, or one that can treat you more quickly. Ask your GP<br />
about the choices available.<br />
Find out more about <strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong><br />
Visit www.mil<strong>to</strong>nkeynes.nhs.uk<br />
Did you know we’re also on Facebook<br />
and Twitter?<br />
Join <strong>NHS</strong> Mil<strong>to</strong>n <strong>Keynes</strong> fans on Facebook or follow<br />
@<strong>NHS</strong>Mil<strong>to</strong>n<strong>Keynes</strong> on Twitter.
Help with <strong>Health</strong> Costs<br />
Making a Compliment or Complaint<br />
Our staff work very hard <strong>to</strong> provide excellent patient care.<br />
If you believe that you have received good treatment or<br />
service and you wish <strong>to</strong> thank the staff please let us know.<br />
Unfortunately, there may be times when you feel unhappy<br />
with the service you receive and wish <strong>to</strong> make a complaint.<br />
The Trust investigates all complaints.<br />
Please contact: Dr N. Hicks, Chief Executive, Mil<strong>to</strong>n<br />
<strong>Keynes</strong> Primary Care Trust, Sherwood Place, Sherwood<br />
Drive, Bletchley MK3 6RT or Rachel Lewis, Complaints<br />
Coordina<strong>to</strong>r, Mil<strong>to</strong>n <strong>Keynes</strong> Primary Care Trust, Hospital<br />
Campus, Standing Way, Eagles<strong>to</strong>ne, MK6 5NG Tel: 01908<br />
243933.<br />
Change 4 Life<br />
Change 4 Life helps you and your family<br />
make healthier lifestyle choices <strong>to</strong>gether.<br />
Privacy and Dignity<br />
People on low incomes can get help with the cost of<br />
prescriptions, eye tests, spectacles, dental treatment and<br />
travel <strong>to</strong> hospital. Please ask your pharmacist, optician or<br />
dentist for a copy of the HC1 leaflet and an application form.<br />
We believe that being treated with dignity is a right for all<br />
patients, not an optional extra. It’s not enough that services are<br />
efficient: all patients must be treated with the compassion and<br />
respect they deserve.<br />
An important part of Dignity in Care is single sex wards in inpatient<br />
facilities. All Mil<strong>to</strong>n <strong>Keynes</strong> <strong>Community</strong> <strong>Health</strong> <strong>Services</strong>’<br />
in-patient units are based in modern, light, airy buildings. Every<br />
patient has their own room with en-suite bathroom facilities <strong>to</strong><br />
ensure their privacy. All three units received ‘Excellent’ ratings for<br />
privacy and dignity in their annual Patient Environment Action<br />
Team assessments for 2009.<br />
Our in-patient units include:<br />
• The Older People’s Assessment Service (TOPAS) based in Bletchley, cares for older people with mental<br />
health issues<br />
• The Windsor Intermediate Care Unit, also based in Bletchley provides rehabilitation for mainly older<br />
people <strong>to</strong> help them regain their independence after a stay in hospital before they return home<br />
• The Campbell Centre, based on the Hospital Campus in Eagles<strong>to</strong>ne, treats adults with mental health issues.<br />
You can also leave a comment on our website,<br />
www.mil<strong>to</strong>nkeynes.nhs.uk<br />
HC1<br />
Claim for help with health costs<br />
Do you find it difficult <strong>to</strong> pay for health costs?<br />
You may be entitled <strong>to</strong> help through the <strong>NHS</strong> Low Income Scheme<br />
Use this form if you need help with paying for:<br />
• <strong>NHS</strong> prescriptions;<br />
• <strong>NHS</strong> dental treatment;<br />
• <strong>NHS</strong> wigs and fabric supports;<br />
• sight tests, glasses and contact lenses; or<br />
• travel <strong>to</strong> receive <strong>NHS</strong> treatment under the care of a consultant.<br />
You might not have <strong>to</strong> pay for them or you could be entitled <strong>to</strong> some help <strong>to</strong>wards the cost.<br />
You can claim at any time. Do not wait until you need treatment.<br />
You can claim for:<br />
• yourself;<br />
• your partner; or<br />
• your children.<br />
If you need help or have any questions about filling in this form, you can phone our cus<strong>to</strong>mer<br />
enquiry line on 0845 850 1166. If English is not your first language, phone this number and we will<br />
provide an interpretation service over the phone.<br />
You do not need <strong>to</strong> fill in this form if you or your partner are:<br />
• getting Income Support;<br />
• getting Pension Credit (Guarantee Credit);<br />
• getting income-based Jobseeker’s Allowance; or<br />
• named on, or entitled <strong>to</strong>, an <strong>NHS</strong> Tax Credit Exemption Certificate.<br />
You are already entitled <strong>to</strong> full help with health costs. However, if you paid any health costs<br />
before you started getting any of these benefits or before you became entitled <strong>to</strong> your <strong>NHS</strong><br />
Tax Credit Exemption Certificate, read the back cover of this form <strong>to</strong> find out how <strong>to</strong> claim<br />
your money back.<br />
You cannot get help with health costs if you or your partner (or both) have more than:<br />
• £16,000 in savings, investments or property (not counting the place where you live); or<br />
• £21,500 in savings, investments or property if you live permanently in a care home.<br />
Important note. If you are living in a care home or are aged 16 or 17 and have just left<br />
local-authority care, you may need <strong>to</strong> use the shorter form, HC1(SC). Phone our cus<strong>to</strong>mer<br />
enquiry line on 0845 850 1166 and we will tell you what <strong>to</strong> do.<br />
<strong>NHS</strong> Choices<br />
Don’t forget <strong>to</strong> check out <strong>NHS</strong> Choices,<br />
a source of useful information <strong>to</strong> benefit<br />
you.<br />
Visit www.nhs.uk/Change4life for more information. Visit www.nhs.uk for more information.<br />
Your Voice<br />
3<br />
Your Voice
Taking Good Care of Yourself<br />
<strong>Health</strong>ier lifestyles<br />
What we eat and the activities we do can make a big<br />
difference <strong>to</strong> our health. The good news is you don’t need<br />
<strong>to</strong> make big changes, but there’s a few simple changes we<br />
can all do <strong>to</strong> make you healthier. Try adding more fruit<br />
and vegetables <strong>to</strong> your meals or having them as a snack,<br />
when shopping choose lean meats and lower fat dairy<br />
products. A diet that is high in fruit and vegetables, high<br />
in fibre and low in salt and fat, particularly saturated fat,<br />
will help prevent conditions like heart disease and high<br />
blood pressure.<br />
Try <strong>to</strong> fit in at least 30 minutes of exercise three times a<br />
week <strong>to</strong> keep you healthy, you don’t have <strong>to</strong> splash out<br />
on a gym membership or expensive equipment – a walk, bike ride or dance around at home is fun and just<br />
as effective! There’s lots going on in Mil<strong>to</strong>n <strong>Keynes</strong> including Motiv8, a fun, friendly programme for children<br />
aged five <strong>to</strong> 16 years and their family who want <strong>to</strong> learn more about how <strong>to</strong> lead a healthier lifestyle.<br />
S<strong>to</strong>p Smoking <strong>Services</strong><br />
If you’re ready <strong>to</strong> quit smoking, contact the Mil<strong>to</strong>n<br />
<strong>Keynes</strong> S<strong>to</strong>p Smoking Service. Their specialist s<strong>to</strong>p<br />
smoking advisors offer free, non-judgmental support<br />
and advice <strong>to</strong> help you<br />
quit, for good. Pop in <strong>to</strong><br />
your local pharmacy,<br />
GP practice or call<br />
the S<strong>to</strong>p Smoking<br />
Service on<br />
01908 500096.<br />
You are four times<br />
more likely <strong>to</strong> s<strong>to</strong>p<br />
smoking with <strong>NHS</strong><br />
support.<br />
Intermediate Care <strong>Services</strong><br />
The service provides a range of community<br />
rehabilitation and therapies <strong>to</strong> people aged over 18<br />
who live in Mil<strong>to</strong>n <strong>Keynes</strong> and/or have a Mil<strong>to</strong>n <strong>Keynes</strong><br />
GP.<br />
It is provided jointly by the health and social care<br />
services. Intermediate care services provide a range<br />
of services either in the person’s own home or in a<br />
rehabilitation unit. These services provide personalised<br />
care planning and goal setting <strong>to</strong> improve a person’s<br />
independence. The first option for all hospital<br />
discharges should be <strong>to</strong> return a person <strong>to</strong> their own<br />
home with staff working <strong>to</strong> support them <strong>to</strong> regain<br />
independence in the place they will continue <strong>to</strong> live.<br />
Referalls may be made by a health or social care<br />
professional.<br />
Taking Good Care of Yourself<br />
4<br />
Visit www.reactivatebucks.org/mk <strong>to</strong> find out more on everything active in Mil<strong>to</strong>n <strong>Keynes</strong> or go <strong>to</strong><br />
www.nhs.uk/change4life for loads of tips and advice about living a healthier lifestyle.<br />
Alcohol<br />
For many people, having a drink or two is an<br />
important part of socialising and most of us enjoy a<br />
drink when we’re relaxing or having fun. Nobody’s<br />
saying that we should all cut out drinking, but it<br />
is important <strong>to</strong> have the facts about how alcohol<br />
can affect your health, relationships and career.<br />
Most people who suffer health problems because<br />
of their drinking are not alcoholics, but rather<br />
those who have been drinking more than the<br />
recommended limits over a number of years. Men<br />
should not regularly drink more than three <strong>to</strong><br />
four units a day and women not more than two<br />
<strong>to</strong> three. “Regularly” means drinking every day or<br />
most days of the week.<br />
Regularly drinking more than the recommended<br />
number of units over a long period can lead <strong>to</strong><br />
complications like certain types of cancer, memory<br />
loss, increased risk of heart disease and stroke, liver<br />
disease such as cirrhosis and liver cancer, s<strong>to</strong>mach<br />
disease and potentially fatal alcohol poisoning.<br />
Drinking <strong>to</strong>o much alcohol can also lead <strong>to</strong> doing<br />
things you might not do if you were sober, such<br />
as sexual risk taking and violent behaviour. Know<br />
your limits –respect yourself and protect yourself.
Sexual <strong>Health</strong><br />
Sexual health is an important part of emotional well-being. People can help themselves <strong>to</strong> have good sexual<br />
health by being responsible: using condoms with new or concurrent partners <strong>to</strong> avoid a variety of infections,<br />
including Chlamydia, which is the most common sexually-transmitted infection.<br />
One in ten 15 <strong>to</strong> 24 year olds has Chlamydia. It’s usually symp<strong>to</strong>mless, so you cannot see when someone has<br />
the infection. The only way of finding out if you have Chlamydia is <strong>to</strong> have a quick and painless test. The test<br />
is completely free and confidential – you can order a postal testing kit online at www.gettestedmk.nhs.uk.<br />
This website also has details of other places where you can have the test such as Brook or your GP practice. If<br />
Chlamydia is left untreated, it can cause infertility in women and a painful infection in men’s testicles.<br />
The best way of preventing Chlamydia, as well as other sexually-transmitted infections is <strong>to</strong> use a condom<br />
correctly every time you have sex. <strong>Local</strong> young people aged under 25 can get free condoms confidentially from<br />
participating GP practices and pharmacies under the C-Card scheme. Visit www.mkweb.co.uk/Brook <strong>to</strong> find<br />
out how you can get your card.<br />
Using Medicines Sensibly<br />
If you are prescribed medicines, it is important <strong>to</strong> know the answers <strong>to</strong> the following<br />
questions:<br />
• What does this medicine do?<br />
• How long will I need <strong>to</strong> use it?<br />
• How and when should I take it or use it (e.g. inhalers)?<br />
• Should I avoid any medicines, drinks, foods or activities while I am taking this medicine?<br />
• What are the possible risks and side effects and what should I do if they happen <strong>to</strong> me?<br />
Your doc<strong>to</strong>r or nurse should tell you the answer <strong>to</strong> these questions when they write the prescription. You can<br />
also ask your pharmacist for advice when collecting prescriptions or when buying medicines. Your pharmacist<br />
can also arrange <strong>to</strong> review how you use all your medicines. All medicines come with an information leaflet. For<br />
further help and advice, you can contact <strong>NHS</strong> Direct on 0845 4647 or visit www.nhsdirect.nhs.uk.<br />
Mental <strong>Health</strong><br />
Name of Service<br />
GP<br />
City Counselling<br />
Centre<br />
What does it offer? Referral method Contact details<br />
Support and advice for anyone who is<br />
feeling unhappy and unable <strong>to</strong> cope<br />
with the pressures of life<br />
Counselling services, support and<br />
information<br />
You can refer yourself<br />
You can refer yourself. Please<br />
note there may be a charge for<br />
counselling services<br />
Contact your usual GP for<br />
support and advice<br />
Contact them on 01908<br />
231131, visit them online at<br />
www.citycounsellingcentre.<br />
org.uk<br />
Assessment ASTI provides a single point of access You may refer yourself, or Contact 01908 605650 or<br />
and Short Term <strong>to</strong> Mil<strong>to</strong>n <strong>Keynes</strong> Joint Mental <strong>Health</strong> referrals may also be made 01908 209311 for more<br />
Intervention<br />
Team (ASTI)<br />
<strong>Services</strong> for people of working age<br />
who are experiencing severe and/or<br />
long-term mental health difficulties.<br />
<strong>to</strong> your GP, a family member,<br />
carer, or health and social care<br />
worker.<br />
information<br />
Early<br />
Provides intensive care packages that As ASTI above<br />
As ASTI above<br />
Intervention includes assessment, treatment and<br />
Service (EIS) support <strong>to</strong> people between the age of<br />
14 - 35 experiencing their first episode<br />
of extreme mental illness. EIS also<br />
provides support and advice <strong>to</strong> carers,<br />
relatives and friends.<br />
Rethink<br />
provides advice and encouragement<br />
<strong>to</strong> help people with mental ill<br />
health in their recovery, increasing<br />
their independence and providing<br />
opportunities <strong>to</strong> become more<br />
involved in the community.<br />
You can refer yourself Phone 01908 585085<br />
Mind supports people who are recovering<br />
from mental health problems.<br />
They provide two main services –<br />
counselling and training.<br />
You can refer yourself Phone 01908 263660<br />
Taking Good Care of Yourself<br />
5<br />
Taking Good Care of Yourself
Seeing Your Doc<strong>to</strong>r<br />
New GP practice at Brough<strong>to</strong>n Gate<br />
Mil<strong>to</strong>n <strong>Keynes</strong>’ 28th GP practice opened in December 2009. It’s<br />
based at Brough<strong>to</strong>n Gate and open seven days a week from 8am<br />
until 8pm, including weekends and bank holidays. The health centre<br />
offers all the services offered by a traditional GP practice. People<br />
who live anywhere within the Mil<strong>to</strong>n <strong>Keynes</strong> area are able <strong>to</strong> use<br />
the health centre’s services, whether or not they are registered with<br />
the practice. Please see the list of GP practices for details of how <strong>to</strong><br />
contact Brough<strong>to</strong>n Gate <strong>Health</strong> Centre.<br />
<strong>Health</strong>care when and where you need it<br />
Patients have <strong>to</strong>ld us they want more convenience and choice from<br />
the service they receive from doc<strong>to</strong>rs in their area – for instance,<br />
<strong>to</strong> be able <strong>to</strong> see a doc<strong>to</strong>r in the evening or at weekends. Most<br />
of our GP practices now offer extended hours, with appointments<br />
earlier in the morning, later in the evening and on Saturday mornings. We are committed <strong>to</strong> giving you quality<br />
healthcare, where and when you need it. We are making it easier for all patients <strong>to</strong> see a doc<strong>to</strong>r and we are<br />
introducing new services.<br />
Fast, easy access <strong>to</strong> your doc<strong>to</strong>r<br />
When you need <strong>to</strong> see a doc<strong>to</strong>r quickly, you should be offered an appointment within two working days. All GP<br />
surgeries should also allow you <strong>to</strong> book an appointment more than two days in advance, if you prefer.<br />
GP Practice List details<br />
The practices marked in bold offer appointments in the evenings and at weekends. Please contact the individual<br />
practice <strong>to</strong> find out more details.<br />
Ashfield Medical Centre, 1<br />
Pennydown, Wastel, Beanhill, MK6<br />
4NH Tel: 01908 679111<br />
The Surgery, Bedford Street,<br />
Bletchley, MK2 2TX Tel: 0844<br />
4778619<br />
Brough<strong>to</strong>n Gate <strong>Health</strong> Centre,<br />
Glyn Valley Place, Brough<strong>to</strong>n Gate,<br />
MK10 7EF Tel: 01908 874444<br />
CMK Medical Centre, 68 Bradwell<br />
Common Boulevard, MK9 2NR, Tel: 01908<br />
605775<br />
Cobbs Garden Surgery, West Street,<br />
Olney, MK46 5QS, Tel: 0844 477<br />
8612<br />
Dray<strong>to</strong>n Road Surgery, Bletchley,<br />
MK2 3EJ, Tel: 01908 371481<br />
Fishermead Medical Centre, MK6<br />
2LR, Tel: 01908 609240<br />
The Grove Surgery, Netherfield,<br />
MK6 4NG, Tel: 0844 477 2478<br />
Hill<strong>to</strong>ps Medical Centre, Great<br />
Holm, MK8 9HN, Tel: 01908 568446<br />
Seeing your Doc<strong>to</strong>r<br />
6<br />
Kingfisher Surgery, Newport<br />
Pagnell, MK16 0JR, Tel: 01908<br />
618265<br />
Mil<strong>to</strong>n <strong>Keynes</strong> Village Practice,<br />
Middle<strong>to</strong>n, MK10 9BQ, Tel: 01908<br />
393979<br />
Neath Hill <strong>Health</strong> Centre, MK14 6JY, Tel:<br />
08444 773011<br />
Newport Pagnell Medical Centre,<br />
MK16 8QT, Tel: 01908 611767<br />
Parkside Medical Centre, Bletchley,<br />
MK3 6EN, Tel: 01908 375341<br />
Purbeck <strong>Health</strong> Centre,<br />
Stan<strong>to</strong>nbury, MK14 6BL, Tel: 01908<br />
318989<br />
Red House Surgery, Bletchley, MK2 2EH,<br />
Tel: 01908 375111<br />
Sovereign Medical Centre,<br />
Pennylands, MK15 8AJ, Tel: 08444<br />
771791<br />
Stan<strong>to</strong>nbury <strong>Health</strong> Centre, MK14<br />
6BL, Tel: 0844 5769987<br />
S<strong>to</strong>nedean Practice, S<strong>to</strong>ny<br />
Stratford, MK11 1YA, Tel: 01908<br />
261155<br />
S<strong>to</strong>ny Medical Centre, MK11 1YA,<br />
Tel: 01908 260382<br />
Walnut Tree <strong>Health</strong> Centre, Walnut<br />
Tree, MK7 7NR, Tel: 01908 691123<br />
Water Ea<strong>to</strong>n <strong>Health</strong> Centre,<br />
Bletchley, MK2 3HN, Tel: 01908<br />
371318<br />
Watling Vale Medical Centre,<br />
Shenley Church End, MK5 6EY, Tel:<br />
01908 501177<br />
Westcroft <strong>Health</strong> Centre, MK4 4EN,<br />
Tel: 01908 520545<br />
Westfield Road Surgery, Bletchley,<br />
MK2 2DJ, Tel: 01908 377103<br />
Whaddon House Surgery, Bletchley,<br />
MK3 7EA, Tel: 01908 373058<br />
Willen Village Surgery, MK15 9ET, Tel:<br />
08444 773025<br />
Wolver<strong>to</strong>n <strong>Health</strong> Centre,<br />
Wolver<strong>to</strong>n, MK12 5DF, Tel: 01908<br />
222954
Pharmacies<br />
Asda S<strong>to</strong>res, Bletcham Way,<br />
Bletchley, MK1 1QB Tel: 01908<br />
362510<br />
As<strong>to</strong>ns, 44 Wandsworth Ave,<br />
Newport Pagnell, MK16 8SB Tel:<br />
01908 618017<br />
Bliep, 14 St Mary’s Ave, Bletchley,<br />
MK3 5DT Tel: 01908 373271<br />
Boots the Chemists<br />
1 The Concourse, Brunel Centre,<br />
Bletchley, MK2 2ES, Tel: 01908<br />
372888<br />
18 Crown Walk, Secklow Gate,<br />
CMK, MK9 3AH Tel: 01908 604109<br />
11-12 Winchester Circle, Kings<strong>to</strong>n,<br />
MK10 0AH Tel: 01908 585882<br />
Coopers Yard, 86 High Street,<br />
Newport Pagnell, MK16 8AQ Tel:<br />
01908 611161<br />
43 High Street, S<strong>to</strong>ny Stratford,<br />
MK11 1AA Tel: 01908 561210<br />
Barnsdale Drive, Westcroft, MK4<br />
4DD Tel: 01908 506165<br />
Bradwell Common Boulevard MK13<br />
8RN Tel: 01908 607179<br />
Unit 2a Beacon Retail Park,<br />
Bletchley, MK1 1BN Tel: 01908<br />
372560<br />
Chapharm, 3 Swindon Ct,<br />
Glovers Lane, Heelands, MK13 7PN<br />
Tel: 01908 320392<br />
Co-op Pharmacy, 6 Ardwell<br />
Lane, Greenleys, MK2 6AX Tel:<br />
01908 315321<br />
Cox & Robinson<br />
13 Melrose Ave, Bletchley, MK3<br />
6PB Tel: 01908 372651<br />
239 Queensway, Bletchley, MK2<br />
2DA Tel: 01908 373135<br />
2 Perrydown, Beanhill, Mil<strong>to</strong>n<br />
<strong>Keynes</strong>, MK6 4NE Tel: 01908<br />
239485<br />
95 Fishermead Blvd, Fishermead,<br />
MK6 2AG Tel: 01908 669590<br />
9 Farthing Grove, Netherfield, MK6<br />
4JH Tel: 01908 670777<br />
14 Market Place, Olney, MK46 4BA<br />
Tel: 01234 711203<br />
1 Market Square, S<strong>to</strong>ny Stratford,<br />
MK11 1BE Tel: 01908 564444<br />
12 Fyfield Barrow, Walnut Tree,<br />
MK7 7AN Tel: 01908 234578<br />
Jardines<br />
65 High Street, Newport Pagnell,<br />
MK16 8AB Tel: 01908 610583<br />
Griffith Gate, Middle<strong>to</strong>n, MK10<br />
9BQ Tel: 01908 665105<br />
3 Tower Crescent, Neath Hill,<br />
Mil<strong>to</strong>n <strong>Keynes</strong> MK14 6JY<br />
Tel: 01908 605635<br />
65 Dulver<strong>to</strong>n Drive, North Furz<strong>to</strong>n,<br />
MK4 1EW Tel: 01908 505659<br />
32 Benbow Court, Shenley Church<br />
End, MK5 6LG Tel: 01908 506080<br />
<strong>Local</strong><br />
<strong>Health</strong><br />
<strong>Services</strong><br />
Lloyds Pharmacy<br />
127-9 Queensway, Bletchley, MK2<br />
2DA Tel: 01908 373674<br />
106 Serpentine Court, Bletchley,<br />
MK2 3QL Tel: 01908 372146<br />
2 Kingfisher Centre, Elthorne Way,<br />
Newport Pagnell, MK16 0JQ Tel:<br />
01908 614622<br />
22-24 Purbeck, Stan<strong>to</strong>nbury, MK14<br />
6BL Tel: 01908 314870<br />
15 The Square, Wolver<strong>to</strong>n, MK12<br />
5DG Tel: 01908 315612<br />
Maclaren Chemists, 32 St<br />
James Street, New Bradwell, MK13<br />
0BH Tel: 01908 313389<br />
P&I Smith, 206 Whaddon Way,<br />
Bletchley, MK3 7DG Tel: 01908<br />
372161<br />
Rainbow Pharmacy,72-74 High<br />
Street, Two Mile Ash, MK8 8HD<br />
Tel: 01908 561669<br />
Rowlands Pharmacy, Willen<br />
<strong>Health</strong>care Plus Beaufort Drive,<br />
Willen, MK15 9ET Tel: 01908<br />
671077<br />
Sainsburys, 799 Witan Gate,<br />
MK9 2FW Tel: 01908 694987<br />
Superdrug, 4 Midsummer<br />
Arcade, CMK, MK9 3BB Tel: 01908<br />
673271<br />
Tesco Pharmacy<br />
Watling Street, Bletchley, MK1 1DD<br />
Tel: 01908 453649<br />
1 Winchester Circle, Kings<strong>to</strong>n <strong>Local</strong><br />
Centre, MK10 0AH, Tel: 01908<br />
457047<br />
Woburn Sands Pharmacy, 31<br />
High Street, Woburn Sands, MK17<br />
8RB Tel: 01908 583243<br />
100 Hours Pharmacies<br />
Boots, Kings<strong>to</strong>n, 8am <strong>to</strong> midnight<br />
Monday <strong>to</strong> Friday, 8am <strong>to</strong> midnight<br />
Saturday, 10am <strong>to</strong> 4pm, Sunday<br />
Boots Bradwell Common, 7am<br />
<strong>to</strong> 11pm Monday <strong>to</strong> Friday, 8am<br />
<strong>to</strong> 10pm Saturday, 11am <strong>to</strong> 5pm<br />
Sunday<br />
Boots Beacon Park, 6am <strong>to</strong> 10pm<br />
Monday <strong>to</strong> Friday, 6am <strong>to</strong> 10pm<br />
Saturday, 11am <strong>to</strong> 5pm Sunday<br />
Sainsburys, Witan Gate, 7am<br />
<strong>to</strong> 11pm Monday <strong>to</strong> Friday, 7am<br />
<strong>to</strong> 10pm Saturday, 11am <strong>to</strong> 5pm<br />
Sunday<br />
Opticians<br />
Boots Opticians, Crown Walk,<br />
Mil<strong>to</strong>n <strong>Keynes</strong> MK9 3AH Tel: 01908<br />
607327<br />
Clearsight Opticians, 11<br />
Barnsdale Drive, Westcroft, Mil<strong>to</strong>n<br />
<strong>Keynes</strong>, MK4 4DD Tel: 01908<br />
504740<br />
DW Roberts Op<strong>to</strong>metrists<br />
63 Queensway, Bletchley, Mil<strong>to</strong>n<br />
<strong>Keynes</strong> MK2 2DR Tel: 01908<br />
562355<br />
16 High Street, S<strong>to</strong>ny Stratford,<br />
Mil<strong>to</strong>n <strong>Keynes</strong> MK11 1AF, Tel:<br />
01908 562355<br />
17 The Square, Wolver<strong>to</strong>n, Mil<strong>to</strong>n<br />
<strong>Keynes</strong> MK12 5DG Tel: 01908<br />
313338<br />
3 St John Street, Newport Pagnell<br />
MK16 8HE Tel: 01908 218121<br />
Davis Op<strong>to</strong>metrists, 58 High<br />
Street, Olney, MK46 4BB Tel: 01234<br />
712500<br />
Dolland and Aitchison<br />
30 Midsummer Place, Mil<strong>to</strong>n<br />
<strong>Keynes</strong> MK9 3BB Tel: 01908<br />
234757<br />
31 High Street, Newport Pagnell,<br />
Mil<strong>to</strong>n <strong>Keynes</strong> MK16 8AR Tel:<br />
01908 610303<br />
4 The Concourse, Brunel Centre,<br />
Bletchley MK2 2HE Tel: 01908<br />
270247<br />
Hammond and Dummer,<br />
368-370 Midsummer Boulevard,<br />
Central Mil<strong>to</strong>n <strong>Keynes</strong>, MK9 1EA<br />
Tel: 01908 695395<br />
Heron Opticians, 56 High Street,<br />
Newport Pagnell MK16 8AQ Tel:<br />
01908 216477<br />
Lesley Arkin Op<strong>to</strong>metrist, 6-7<br />
Cofferidge Close, S<strong>to</strong>ny Stratford,<br />
Mil<strong>to</strong>n <strong>Keynes</strong> MK11 1BY Tel:<br />
01908 567672<br />
Optical Express, 13 Silbury<br />
Arcade, Mil<strong>to</strong>n <strong>Keynes</strong> MK9 3AG<br />
Tel: 01908 699854<br />
Punch Opticians, 27 Market<br />
Place, Olney, MK46 4AJ Tel: 01234<br />
712860<br />
Sceats Opticians, 54<br />
Queensway, Bletchley, Mil<strong>to</strong>n<br />
<strong>Keynes</strong> MK2 2SA Tel: 01908<br />
370512<br />
Scrivens, 172 Midsummer<br />
Arcade, Mil<strong>to</strong>n <strong>Keynes</strong>, MK9 3BA<br />
Tel: 01908 606520<br />
Specsavers Opticians<br />
Unit 4a, 35-37 Silbury Arcade,<br />
Central Mil<strong>to</strong>n <strong>Keynes</strong>, MK9 3AG<br />
Tel: 01908 662116<br />
110 Queensway, Bletchley, MK2<br />
2RU Tel: 01908 365533<br />
The Contact Lens Clinic, 233<br />
Queensway, Bletchley MK2 2EH Tel:<br />
01908 366882<br />
TJ Lodge Opticians<br />
58/60 Aylesbury Street, Fenny<br />
Stratford, Mil<strong>to</strong>n <strong>Keynes</strong> MK2 2BA<br />
Tel: 01908 648565<br />
13 The Square, Wolver<strong>to</strong>n, Mil<strong>to</strong>n<br />
<strong>Keynes</strong> MK12 5DQ Tel: 01908<br />
312130<br />
Vision Express, 18 Midsummer<br />
Arcade, Mil<strong>to</strong>n <strong>Keynes</strong> MK9 3ES<br />
Tel: 01908 672267<br />
Dentists<br />
Abacus Dental Centre, 52<br />
Lennon Drive, Crownhill, MK8 0AS<br />
Tel: 01908 260757<br />
Abbey Dental Surgery, 122<br />
Church Street, Wolver<strong>to</strong>n, MK12<br />
5JR Tel: 01908 312727<br />
All Smiles Dental Surgery, 12-<br />
13 Barnsdale Drive, Westcroft, MK4<br />
4DD Tel: 01908 505984<br />
Bletchley Dental Practice, 295<br />
Whaddon Way, Bletchley, MK3 7LW<br />
Tel: 01908 373445<br />
Brough<strong>to</strong>n Dental Practice,<br />
57-61 Tanfield Lane, Brough<strong>to</strong>n,<br />
MK10 9NJ Tel: 01908 241000<br />
Citident Dental Practice, 5-7<br />
Farthing Grove, Netherfield, MK6<br />
4JH Tel: 01908 606666<br />
Dental Works, Unit 1 Station<br />
House, 500 Elder Gate, MK9 1BB<br />
Tel: 01908 696131<br />
Dental Suite Limited,<br />
Stan<strong>to</strong>nbury <strong>Health</strong> Centre,<br />
Stan<strong>to</strong>nbury, MK14 6BL Tel: 01908<br />
221800<br />
Dental Surgery, 8 St Andrews<br />
Road, Bletchley, MK3 5DR Tel:<br />
01908 373686<br />
Dental Surgery, 14-16 Theydon<br />
Avenue, Woburn Sands, MK17 8PL<br />
Tel: 01908 282428<br />
Dental Surgery, 54a Queensway,<br />
Bletchley, MK2 2SA Tel: 01908<br />
372857<br />
Dental Surgery, 127a High<br />
Street, Newport Pagnell, MK16 8EA<br />
Tel: 01908 218888<br />
Dental Surgery, 251<br />
Queensway, Bletchley, MK2 2EH<br />
Tel: 01908 372885<br />
Fishermead Dental Surgery,<br />
88 Penryn Avenue, Fishermead,<br />
MK6 2BG Tel: 01908 606404<br />
Furz<strong>to</strong>n Dental Surgery, 61<br />
Dulver<strong>to</strong>n Drive, Furz<strong>to</strong>n, MK9 2DH<br />
Tel: 01908 505607<br />
MK Dental Centre, 159<br />
Ramsons Avenue, Conniburrow,<br />
MK14 7BE Tel: 01908 690326<br />
Neathhill Dental Surgery, 16<br />
Coopers Mews, Neath Hill, MK14<br />
6HD Tel: 01908 662471<br />
Olney Dental Centre, 19<br />
Market Place, Olney, MK6 4BA Tel:<br />
01234 712413<br />
Oxford House Dental<br />
Practice, Aylesbury Street,<br />
Bletchley, MK2 2BA Tel: 01908<br />
373614<br />
Rodericks, 4 Cofferidge Close,<br />
S<strong>to</strong>ny Stratford, MK11 1BY Tel:<br />
01908 566319<br />
Rodericks, Unit 5 Perrydown,<br />
Beanhill, MK6 4NH Tel: 01908<br />
696123<br />
Stratford Road Dental<br />
Practice, 36 Stratford Road,<br />
Wolver<strong>to</strong>n, Mil<strong>to</strong>n <strong>Keynes</strong>, MK12<br />
5LW Tel: 01908 313109<br />
Water Ea<strong>to</strong>n <strong>Health</strong> Centre,<br />
Lakes Estate, Bletchley, MK2 3HN<br />
Tel: 01908 648157<br />
Walnut Tree Dental Centre, 10<br />
Fyfield Barrow, Walnut Tree, MK7<br />
7AN Tel: 01908 606106<br />
<strong>Local</strong> <strong>Health</strong> <strong>Services</strong><br />
7<br />
<strong>Local</strong> <strong>Health</strong> <strong>Services</strong>
Choose Well<br />
<strong>NHS</strong> Urgent Care<br />
Centre<br />
Choose Well<br />
8<br />
Hangover.<br />
Grazed knee.<br />
Sore throat.<br />
Cough.<br />
Unwell.<br />
Unsure?<br />
Confused?<br />
Need Help?<br />
Diarrhoea.<br />
Minor<br />
infections.<br />
Headache.<br />
Travel advice.<br />
Feverish<br />
children.<br />
Vomiting.<br />
Ear pain.<br />
Feeling ill.<br />
Cuts.<br />
Sprains.<br />
Rashes.<br />
Choking.<br />
Chestpain.<br />
Blacking out.<br />
Blood loss.<br />
Fractures.<br />
Top up your first aid kit.<br />
Tel: 0845 4647<br />
www.nhsdirect.nhs.uk<br />
Freeview channel 108<br />
Page two, Sky Digital.<br />
<strong>NHS</strong> Choices (www.nhs.co.uk) and<br />
<strong>NHS</strong> Direct (www.nhsdirect.nhs.uk) can provide<br />
information on local pharmacies and opening hours.<br />
If your surgery is closed, you can call the Urgent Care<br />
Service (formerly known as MKdoc) (01908 201022).<br />
Brough<strong>to</strong>n Gate, Mil<strong>to</strong>n <strong>Keynes</strong>. (01908 874444).<br />
Open 7 days a week, 8am until 8pm.<br />
Urgent Care Centre (formerly known as Walk in Centre),<br />
Hospital Campus. (01908 201022)<br />
Open 24/7.<br />
Mil<strong>to</strong>n <strong>Keynes</strong> Hospital.<br />
<strong>NHS</strong> Urgent Care<br />
Centre<br />
All contact telephone numbers, addresses and website addresses are correct at the time of printing.