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Erban Report - Erb Transport

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After a very busy summer, it is now time for us to<br />

gear up for what we anticipate to be a profitable<br />

November and December. Traditionally, these<br />

months have kept us all extremely busy with fund<br />

raising deliveries to schools and a variety of other<br />

organizations. We are also anticipating a large<br />

quantity of Christmas hamper deliveries to various<br />

businesses. We’re confident this seasonal business,<br />

along with our regular customers, who had a hand<br />

in keeping us hopping all summer long, will<br />

generate great volumes.<br />

Although it was unfortunate to see a downturn<br />

in business at the beginning of 2002, we are<br />

encouraged by the upturn we have experienced<br />

for the past three months ending in August. The<br />

month of August was exceptionally profitable, with<br />

our revenue exceeding our goal as set out by our<br />

manager, Dave Dietrich. Speaking of Dave, I would<br />

like to take this opportunity to thank him for his<br />

great leadership, positive encouragement and<br />

unwavering support since he became our<br />

manager. It is greatly appreciated and I feel it has<br />

changed the meaning of the word “job” from<br />

“something that has to be done” (as found in<br />

Webster’s) to mean “something that is challenging,<br />

exciting and fun”.<br />

We appreciate the calls from our <strong>Erb</strong> Terminals<br />

when they require our services to help them out of<br />

a jam or when they send customers our way that<br />

require “sudden service”. Sometimes we find<br />

ourselves in a jam of our own and are grateful for<br />

the assistance we receive, especially from<br />

PAGE 8<br />

operations personnel, during those times. We also<br />

appreciate the support of the administration and<br />

shop personnel. The sales force, along with Dave<br />

Dietrich, are working on some new, exciting<br />

business leads for us for the future.<br />

With Bridget (Irene) Diebold off on parental<br />

leave for the past several months, we are grateful<br />

to Julie Brown for her ability to catch on quickly<br />

and for joining our team on such short notice.<br />

Last, but not least, I would like to make<br />

mention of our bread and butter - our drivers.<br />

Admittedly, every employee at <strong>Erb</strong> Expedite plays<br />

an intricate roll in the company’s success. But I am<br />

well aware without the driver’s professionalism,<br />

willingness and ability to do the job right the first<br />

time I wouldn’t have “something that is<br />

challenging, exciting and fun” to do every day.<br />

These owner/operators are: Kevin Schatz - New<br />

Hamburg; Wolf Maydell - Wellesley; Eric Stather -<br />

Belleville; Chris Labelle - Milton; Ranjit Dosangh -<br />

Brampton; Rob Botnick - Toronto hospital runs;<br />

and our most recent addition to the team Bernie<br />

Schmitte - Stratford (who was previously driving<br />

straight truck part-time out of Baden). We’re<br />

thankful he decided to join the <strong>Erb</strong> Expedite team.<br />

Welcome Bernie! Special thanks to the part-time<br />

drivers - Stan <strong>Erb</strong>, Murray Schlueter and John<br />

Steinmann. Every one of these professional drivers’<br />

flexibility, ability and willingness to go at a<br />

moments notice adds up to a job well done!<br />

Bridget Steinmann<br />

Traffic Supervisor

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