English 2012 - Ølen Betong AS

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Organisation Each company in the Ølen Betong Group is headed by the General Manager (CEO) and operated according to guidelines and limits laid down by the company’s owners and Board of Directors. Subordinate to the General Manager is the Executive Manager of each of the operating divisions (plantmixed concrete, concrete products and concrete elements). The group has a common, coordinated electronic data processing system and financial system covering several of the companies. Furthermore, the group has a common system for Concrete Technology, Quality Assurance, Control, HSE, and Training Functions. The functions and extent of Ølen Betong can vary. Therefore, organisational changes play an important role in planning in order to ascertain the quality of the various tasks. Each organisation shall, at given any time, have its own updated organisation chart. Revision of the functional plan and job descriptions takes place at the same time as organisational changes. These are kept in the Quality Control Manual and can be checked at each revision. Management Philosophy Ølen Betong relies on extensive delegation of responsibility and authority in order to make use of the human resources that exist at all levels of the organisation. Delegation is not only limited to the relationship between the General Manager (CEO) and his closest associates; it is prevalent at all levels of the company. It is emphasised that although decisions made on a daily basis by those with professional skills and who set such decisions in motion, formal responsibility is clearly defined. Ultimately, responsibility rests with the General Manager (CEO) and the Board of Directors. The group's Board of Directors and the Management are responsible for the shaping of joint main objectives and strategies. Each executive manager is responsible for the shaping of partial objectives and for furthering objectives by way of correct action plans for each operating division. In order to motivate each employee and to make all employees draw in the same direction, the company considers it to be of great importance to give each employee feedback and to supply wide-ranging information. Furthermore, Ølen Betong is actively engaged in recreational activities and utilises appraisal interviews in order to encourage good team spirit and to create a collegiate spirit within the company. Quality policy and quality objectives of our business Quality Policy Ølen Betong shall endeavour to satisfy all applicable laws, regulations and standards that form the basis of our business, wherever relevant. Our products and production shall conform to applicable standards and meet the requirements of our customers, the authorities and accredited certification bodies. We shall establish, follow, and maintain a quality management system in accordance with applicable standards. Our production facilities shall be approved and certified in accordance with these requirements and the results of our quality control measures are to be documented. The company shall place the customer at the centre of activities and build good customer relations. The management will strive for long-term, sound and prudent economic management. In the same way the company shall have a personnel policy that contributes to development of a healthy work environment where employees feel involved and thrive, and that HSE requirements and internal compliance are parts of planning and activity. Side - 6 -
The Business Concept of Ølen Betong AS: Our mission is to produce and sell products made of concrete as well as related products and ser-vices that meet the demands of the building and construction market. Ølen Betong has a clear set of goals for its activities. These goals are consolidated in our vision and business concept. Goals Regarding Quality The basis of our goals Quality means conformity with specified requirements and expectations, but can also be measured to the extent and level of customer satisfaction. These requirements for us are: Requirements of the Norwegian product standards (NS) Descriptions from consultants /architects Specifications / expectations of customers State legislation, rules and requirements. Guidelines from the accredited certification body (Kontrollrådet) In order to meet these requirements we have established a detailed quality assurance system with clear responsibility and authority relationships, work and service procedures, and a clear reporting structure. These documents are collected in the QA Manual, Compilation of Procedures, Staff Handbook, and HSE Manual. The Company Ølen Betong AS also has an Environmental Management Systems and an ISO 14001 Certification which is described in the Environmental Management Manual. Furthermore the documentation include Quality Plans for larger projects, Security Handbooks, Fire Prevention Plans, Waste Handling Plans etc. The documents in this management system shall be available for our personnal on our computer system. In order to increase awareness of the quality concept among each employee, the company has established: A clear and precise mutual agreement regarding duties and requirements Organisational decentralized responsibility and authority Daily quality reports Daily production/economic reporting Daily warehouse reporting Welfare club for ensuring good benefits and working environment Frequent course participation for increasing levels of competency Regular meetings for discussion of production and product improvements etc. Our quality system is based on NS-EN ISO-9001, and complies with applicable product standards, such as NS-EN 206-1 and corresponding standards for concrete products or prefabricated elements, as well as the requirements from the Control Council of Concrete Products. One role of top management is to carry out regular systematic evaluations of the suitability, adequacy, effectiveness and efficiency of the quality management system with respect to the company’s quality policy and objectives. Reviews of the quality system should be carried out every second year, in accordance with “A-1110 Revision of QA system” and with “A1111 Main inspection of the QA system”. In addition, the evaluation of procedures should be made when changes within company or in standards occur, at the same time when it seems necessary for adaptation of the QA system to the current management. The General Director and the QA Manager undertake annual Management Reviews in accordance with procedure A-1112. Side - 7 -
Page 1 and 2: Quality Assurance Handbook Ølen Be
Page 3 and 4: Table of Contents Introduction - Th
Page 5: Main Product Areas in the Ølen Bet
Page 9 and 10: Goals regarding Health, Environment
Page 11 and 12: The QA Systems General Description
Page 13 and 14: 3. The Compilation of Procedures Th
Page 15 and 16: You will find our products and sale

English 2012 - Ølen Betong AS

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