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English 2012 - Ølen Betong AS

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1. The QA Handbook (this booklet)<br />

Information on who we are, our main goals, and our goals for quality. <br />

<br />

A description of our organisation and the distribution of management responsibilities. <br />

<br />

A general description of the demands made on our activities and how our QA systems attend to<br />

these demands. <br />

<br />

A description of the QA systems including principles for preparation. <br />

<br />

2. The QA Manual<br />

A general QA manual for all divisions of the company. <br />

<br />

A separate QA Manual (KS-Plan) is prepared for larger projects. These plans are based on the<br />

general QA-Manual, and are adjusted according to the plant's size and the demands of each<br />

client. For all plants, the minimum requirement is that they comply with demands issued by<br />

“Kontrollrådet” (The Norwegian Controlling Body for Concrete Products).<br />

<br />

Special care has been taken to ensure that all manuals have the same structure and that all<br />

joint or similar tasks have identical procedures and checklists. <br />

<br />

The manuals are prepared in order to comply with the demands specified in NS-EN ISO-9001,<br />

but their design is adapted to our established structure. <br />

The QA manuals are marked “Perm 2, Kvalitetssikrings-manual” and include the following<br />

chapters:<br />

- Introductory Remarks<br />

- Organisation<br />

- Planning<br />

- Procedures and Checklists<br />

- Machines and Equipment<br />

- Laboratory and Supervisory Equipment<br />

- Lifting Equipment<br />

- Purchase and Receipt<br />

- Training<br />

- Production<br />

- Control<br />

- Maintenance / Servicing<br />

- Sales<br />

- Documentation and Archiving<br />

- Non-conformities and Corrective Measures<br />

- Audits<br />

- Materials<br />

- Enclosures<br />

The chapters in the QA manual provide a general description of how the systems work in each chapter<br />

and in the company as a whole.<br />

More detailed descriptions as to where, when, and by whom each operation is to be executed is<br />

described in procedures, which are compiled in a separate compendium called Compilation of<br />

Procedures. In the chapter called Introductory Remarks, there is a description of how our QA systems<br />

comply with the requirements of NS-EN ISO-9001.<br />

Side - 12 -

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