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NEW for 2013
The Global Leader In
Audit and Information Security Training
Investigative
Interviewing
Developing skills and techniques
to create formidable intelligence
interviewing strategies and tactics
Register Online at:
www.mistieurope.com/training
3 day course:
9 - 11 september 2013
London
Course Director
David Burrill
John Hedley
Keith Muras
Corporate Security
New for 2013, MIs Training is delighted to announce Investigative
Interviewing, a 3-day course carefully developed and expertly delivered in
partnership with Burrill Green, security management consultants.
Save up to 50%
with In-House Training
www.mistieurope.com/inhouse
Quoting Code:
MT130917-W

NEW for 2013
Investigative
Interviewing
Developing skills and techniques
to create formidable intelligence
interviewing strategies and tactics
Course Director
David Burrill OBE
David retired early from a highly successful military career in
the Intelligence Corps to become CSO at BAT Industries, a
manufacturing and insurance industry conglomerate, later to
become British American Tobacco. An advisor to the European
Round Table of Industrialists on corporate security and PPP related
intelligence and security matters, David now provides consultancy
to some of the world’s largest companies, delivers lectures to
businesses, law-enforcement agencies, and military audiences
whilst also coaching and mentoring students around the world.
Awarded the OBE, in 2005, for services to international security,
David has also been honoured with distinguished achievement
awards on both sides of the Atlantic.
John Hedley
John served for 26 years in the British Diplomatic Service with
particular expertise in political analysis and counter-terrorism. In
the private sector, John worked in cargo security with TRI-MEX
International, specialising in satellite tracking of high-value, highrisk
cargo across Europe. He also built the EUROWATCH network
of security companies, providing real-time cross-border response
to car and truck theft.
Keith Muras
Keith began his career as a Professional Economist in Industry
before 8 years later moving to the British Diplomatic Service. Keith
then moved to Corporate Security where, over an 11 year period,
he established himself as a leading and accomplished security
professional, holding senior positions with major international
corporations, including Bechtel, and then ConocoPhillips.
Telephone:
+44 (0)20 7779 8454
Course focus and features
organisations can lose out to competitors, often miss what
is really going on, and remain unaware of disgruntled or
dissatisfied employees. often, vital signs or evidence are
overlooked because there is a shortage of professionally trained
interviewers who can discover the reality behind events, and
often prevent major problems occurring.
Based on proven practices and experience, this intelligence-influenced
approach is a highly interactive programme. It has been successfully used
within international companies to enable a number of functions, like Audit,
Legal, Human Resources, Risk Management, and other cross-functional
departments, to tangibly improve the organisations’ resilience to threats,
and to comply with human rights best practice.
Attend this new course, gain essential skills and:
• Discover the best techniques and tools of the trade
• Understand people, their actions and their behaviour
• Plan and prepare your tactics to implement in your organisation
• Learn the ‘art of listening’ and capture all the necessary information
• Participate in practical learning exercises and role-playing sessions
Who Should Attend
• Corporate Security Officers
• Corporate Security Managers
• Internal Audit Managers
• Internal Auditors
• Heads of Audit
• Risk Managers
• HR Managers
• Corporate Information Security Officers
• Board Directors responsible for Security
• Regional Security Managers
• Public Sector Security Managers
• Other Security Managers looking to reach the top
• Academics in the field of Corporate Security
Advanced Preparation: None
Training Type: Group-Live
Learning Level: Beginner
Field of Study: Corporate Security
Price: GBP £2,145
CPEs: 22
Email:
training@mistieurope.com

Agenda
Day One:
Monday 9th September
Introduction
• Investigations – An Outline
• Investigative Interviewing Overview
• The Challenge
• Personality Mining: Body Language
• Preparation, Preparation, Preparation
• Thespian Aspects
• The Interviewer – Key Characteristics and Hints
for Success
• Conducting the Interview
• The Tools of the Trade: Questioning Techniques
• The Human Deviant: Understanding People
• Information Capture: The Art of Listening
• Principles, Factors and Learning Effective
Listening
• Interview Planning - Various scenarios -
syndicate work
• Introduction to Day 2 (practical interviewing –
video coverage)
• Briefing on Interview Exercise One
• Own time preparation of Interview Exercise One
Day Two
Tuesday 10th September
Register Online at:
www.mistieurope.com/training
Putting theory into practice
• Interview Exercise One – A Theft Investigation
• Briefing on scenario and role playing
• Preparation feedback
• Conduct of exercise
• Analytical Debrief
• Interview Exercise Two – A Difficult Individual
• Briefing on scenario and role playing
• Preparation
• Conduct of Exercise
• Analytical Debrief
• Briefing on Exercise Three
• Own time preparation of Exercise Three
Tailored and personalised In-House training
Why choose In-house training?
Savings - Running an in-house course in your offices will ensure you avoid the
costs of travel and accommodation. Plus we charge per day not per delegate.
you can train six or sixteen people for the same price!
Convenience - We can arrange a course that fits your team’s schedule. Any dates, any
location, simply tell us what works best for you. Avoid the hassle of coordinating travel
arrangements and accommodation for your staff
Tailored training - We have over 150 existing training courses you can mould to fit your
exact requirements or if you prefer we can just create a new agenda. You will have complete
control over the course content
Confidentiality - You can focus on potentially thorny issues that may be specific to your
organization which are best resolved in private with the expert guidance of your course director
Day Three
Tuesday 11th September
More challenging Interviews
• Interviewing through an interpreter
• Exercise Three - A Foreign Encounter
• Briefing on scenario and role playing
• Preparation
• Conduct of Exercise
• Analytical Debrief
• Exercise Four – Fraud at Senior Level
• Briefing on scenario and role playing
• Preparation
• Conduct of Exercise
• Analytical Debrief
• Open Forum
course closure
Save up to 50%
with In-House Training
www.mistieurope.com/inhouse
Some of the companies we have
worked with
PwC • International Labour Office • Barclays
• Capital One • Legal and General • Deloitte
• European Court of Auditors • Lukoil • Credit
Suisse AG • Euroclear • AIB • U.S. Steel,
Corp. • Novartis • National Commercial Bank
• Qatar National Bank
Visit www.mistieurope.com/inhouse
Call us on 0207 779 8454
Email training@mistieurope.com
Quoting Code:
MT130917-W

The Global Leader In
Audit and Information Security Training
Register Online at: www.mistieurope.com/training
IMPORTANT INFORMATION - YOUR REGISTRATION CODE:
Please ensure you enter your booking
code when registering and you will
MT130917-W be entered into our quarterly prize draw
to win £50 Visa Credit
LONDON
9 - 11 September 2013
price Gbp £2,145+VAT*
*Delegates may be able to claim back VAT.
Visit www.mistieurope.com/VAT for more information.
Price includes tuition, course folder with all course
notes, lunch and refreshments and a prestigious
certificate. Delegates are responsible for their own
accommodation. You can request an invoice or pay
online. Please note, payment must be received prior
to course start.
Travelling To London From Abroad?
MIS Training has been accredited by the BAC,
making your trip to London easier which should
make your visa application process much smoother.
We can help with your visa.
Email: enquiries@mistieurope.com
Group Booking Discount**
2 delegates -
5% discount
**Available for delegates from one organisation attending the same course
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3 delegates -
10% discount
NEW for 2013
Investigative
Interviewing
Developing skills and techniques
to create formidable intelligence
interviewing strategies and tactics
Join miS training institute’s LinkedIn Group
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n exclusive monthly blog by our resident Fraud expert
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Cancellation Policy:
Cancellation or transfer requests must be made
in writing (email, letter or fax) and reach this office
30 days before the course commencement date.
A full refund less a £100 administration fee will be
given. Delegates who cancel less than 30 days
before the course commencement date, or who
do not attend, are liable to pay the full course fee
4 delegates -
12% discount
and no refunds will granted. If you wish to transfer
to a different course within a 6 month period you
will be invoiced a 25% additional charge to transfer
your registration and any difference in course price.
You will not incur any additional charges if you
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5 delegates -
15% discount
VAT:
All delegates attending are liable to pay VAT.
Overseas delegates can claim a VAT refund under
the European Union (EU) 8th and 13th Directives
on all eligible business expenses such as course
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etc., provided you are not registered for VAT in
the UK. For more information please visit www.
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