Solution Provider Handbook - OCS
Solution Provider Handbook - OCS Solution Provider Handbook - OCS
1. VPN Program – Steps to Success 2. VPN Partner Benefits At-a-Glance 3. Get Enabled Accreditations and Certifications Partner University Solution Competencies Specializations Partner Exchange Marketing Academy 4. Create Demand GRID Partner Marketing Bureau Website in a Box Event in a Box Seminar and Event Support Market Development Funds (MDF) Lead Distribution 5. Sell VMware Solutions Volume Purchasing Program (VPP) Enterprise Licensing Agreements (ELAs) Support and Subscription (SnS) Renewals Solution Enablement Toolkits (SETs) 6. Earn Rewards Solution Rewards advantage+ Sales Rewards Premier Rewards 7. VPN Foundation Partner Central Partner Logo and Messaging Partner Communications: Blogs and Social Media Partner Profile and Partner Locator Technical Support Not for Resale (NfR) and internal use Licenses (iuL) Partner Support Center 8. Appendix Partner Central Shortcuts VPN foundation: Not for Resale (NfR) and internal use Licenses (iuL) Not for Resale (NfRs) and internal use Licenses (iuLs) Not for Resale (NFR) software is offered at no-charge to eligible Partners and is available for product demonstration and training purposes. One year of subscription services is included with NFR software. Internal Use Licenses (IUL) are available for purchase at a discount for use in your internal IT environment to assist you when building VMware compatible solutions. You are required to purchase subscription and support for IUL software. Please note that Internal Use Licenses cannot be used for backend systems such as management of platform, DNS, billing and provisioning or commercial hosting under any circumstances. Under no circumstances can NFRS and IULs be resold or distributed to any third party. NFRs and IULs help support your business by: • Offering you real VMware product to ensure product demonstration accuracy • Delivering full product for your hands-on training of sales and technical staff. • Offering you the opportunity to utilize VMware product in your own IT labs as you develop your own solutions Eligible Partner: Professional, Enterprise and Premier Solution Providers URL: www.vmware.com/go/nfr www.vmware.com/go/iul Solution Provider Handbook / 30
1. VPN Program – Steps to Success 2. VPN Partner Benefits At-a-Glance 3. Get Enabled Accreditations and Certifications Partner University Solution Competencies Specializations Partner Exchange Marketing Academy 4. Create Demand GRID Partner Marketing Bureau Website in a Box Event in a Box Seminar and Event Support Market Development Funds (MDF) Lead Distribution 5. Sell VMware Solutions Volume Purchasing Program (VPP) Enterprise Licensing Agreements (ELAs) Support and Subscription (SnS) Renewals Solution Enablement Toolkits (SETs) 6. Earn Rewards Solution Rewards advantage+ Sales Rewards Premier Rewards 7. VPN Foundation Partner Central Partner Logo and Messaging Partner Communications: Blogs and Social Media Partner Profile and Partner Locator Technical Support Not for Resale (NFR) and Internal Use Licenses (IUL) Partner Support Center 8. Appendix Partner Central Shortcuts Partner Support Center VPN foundation: Partner Support Center VMware now provides round the clock support for all your questions on the VPN program, advantage+ incentives, accessing information on Partner Central, as well as other general partner inquiries. Our Partner Support Center is now available in seven languages, and is ready to support you via email, Partner Central case management, or by telephone by calling our direct phone number. The Partner Support Center assists with questions in the following categories: • General program inquiries • Partner training through Partner University, Specializations, and Solution Competencies • Partner incentives such as advantage+, Solution Rewards, and Sales Rewards • Opportunity registration (advantage+) process and status • Market Development Funds (MDF) • General benefits such as Not-for-Resale and Internal Use license software, and toolkits • Partner Central functionality • User information for general partner profile updates, Partner Locator and Distributor Locator Supported Languages: PARTNER SUPPORT CENTER partnernetwork@vmware.com • English, German, French, Spanish, Italian, Portuguese, Japanese Please check the Partner Support Center page in Partner Central for local phone numbers Eligible Partner: All Authorized VMware Solution Providers URL: www.vmware.com/go/partnersupportcenter Solution Provider Handbook / 31
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1. VPN Program – Steps to Success<br />
2. VPN Partner Benefits At-a-Glance<br />
3. Get Enabled<br />
Accreditations and Certifications<br />
Partner University<br />
<strong>Solution</strong> Competencies<br />
Specializations<br />
Partner Exchange<br />
Marketing Academy<br />
4. Create Demand<br />
GRID<br />
Partner Marketing Bureau<br />
Website in a Box<br />
Event in a Box<br />
Seminar and Event Support<br />
Market Development Funds (MDF)<br />
Lead Distribution<br />
5. Sell VMware <strong>Solution</strong>s<br />
Volume Purchasing Program (VPP)<br />
Enterprise Licensing Agreements (ELAs)<br />
Support and Subscription (SnS) Renewals<br />
<strong>Solution</strong> Enablement Toolkits (SETs)<br />
6. Earn Rewards<br />
<strong>Solution</strong> Rewards<br />
advantage+<br />
Sales Rewards<br />
Premier Rewards<br />
7. VPN Foundation<br />
Partner Central<br />
Partner Logo and Messaging<br />
Partner Communications: Blogs and Social<br />
Media<br />
Partner Profile and Partner Locator<br />
Technical Support<br />
Not for Resale (NFR) and Internal Use Licenses<br />
(IUL)<br />
Partner Support Center<br />
8. Appendix<br />
Partner Central Shortcuts<br />
Partner Support Center<br />
VPN foundation: Partner Support Center<br />
VMware now provides round the clock support for all your questions on the VPN program, advantage+ incentives, accessing<br />
information on Partner Central, as well as other general partner inquiries. Our Partner Support Center is now available in<br />
seven languages, and is ready to support you via email, Partner Central case management, or by telephone by calling our<br />
direct phone number.<br />
The Partner Support Center assists with questions in the following categories:<br />
• General program inquiries<br />
• Partner training through Partner University, Specializations, and <strong>Solution</strong> Competencies<br />
• Partner incentives such as advantage+, <strong>Solution</strong> Rewards, and Sales Rewards<br />
• Opportunity registration (advantage+) process and status<br />
• Market Development Funds (MDF)<br />
• General benefits such as Not-for-Resale and Internal Use license software, and toolkits<br />
• Partner Central functionality<br />
• User information for general partner profile updates, Partner Locator and Distributor Locator<br />
Supported Languages:<br />
PARTNER SUPPORT CENTER<br />
partnernetwork@vmware.com<br />
• English, German, French, Spanish, Italian, Portuguese, Japanese<br />
Please check the Partner Support Center page in Partner Central for local phone numbers<br />
Eligible Partner: All Authorized VMware <strong>Solution</strong> <strong>Provider</strong>s<br />
URL: www.vmware.com/go/partnersupportcenter<br />
<strong>Solution</strong> <strong>Provider</strong> <strong>Handbook</strong> / 31
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