CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

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1. CONFLICT IN THE WORKPLACE 53 Ury, W. L., Brett, J. M., & Goldberg, S. B. (1993). Getting disputes resolved: Designing systems to cut the costs of conflict. Cambridge, MA: PON. Valenzuela, A., Srivastava, J., & Lee, S. (2005). The role of cultural orientation in bargaining under incomplete information: Differences in causal attributions. Organizational Behavior & Human Decision Processes, 96, 72–88. Van de Vliert, E. (1997). Complex interpersonal conflict behavior: Theoretical frontiers. Hove, UK: Psychology Press. Van de Vliert, E., & De Dreu, C. K. W. (1994). Optimizing performance by stimulating conflict. International Journal of Conflict Management, 5, 211–222. Van de Vliert, E., Euwema, M. C., & Huismans, S. E. (1995). Managing conflict with a subordinate or a superior: Effectiveness of conglomerated behavior. Journal of Applied Psychology, 80, 271–281. Van de Vliert, E., Huang, X., & Parker, P. M. (2004). Do colder and hotter climates make richer societies more, but poorer societies less happy and altruistic? Journal of Environmental Psychology, 24, 17–30. Van de Vliert, E., Nauta, A., Euwema, M. C., & Janssen, O. (1997). The effectiveness of mixing problem solving and forcing. In C. K. W. De Dreu & E. Van de Vliert (Eds.), Using conflict in organizations (pp. 38–52). London: Sage. Van Knippenberg, D., De Dreu, C. K. W., & Homan, A. C. (2004). Work group diversity and performance: An integrative review and research agenda. Journal of Applied Psychology, 89, 1008–1022. Van Lange, P. A. M., Ouwerkerk, J. W., & Tazelaar, M. J. A. (2002). How to overcome the detrimental effects of noise in social interaction: The benefits of generosity. Journal of Personality and Social Psychology, 82, 768–780. Van Rijswijk, W., & Ellemers, N. ( 2002). Context effects on the application of stereotype content to multiple categorizable targets. Personality and Social Psychology Bulletin, 28. Von Collani, G., & Werner, R. (2005). Self-related and motivational constructs as determinants of aggression. An analysis and validation of a German version of the Buss-Perry Aggression Questionnaire. Personality and Individual Differences, 38, 1631–1643 Wall, J., & Callister, R. (1995). Conflict and its management. Journal of Management, 21, 515–558. Wall, J. A., Jr. (1991). Impression management in negotiations. In R. A. Giacalone & P. Rosenfeld (Eds.), Applied impression management: How image-making affects managerial decisions (pp. 133–156). Thousand Oaks, CA: Sage. Walton, R. E., Cutcher-Gershenfeld, J. E., & McKersie, R. B. (1994). Strategic negotiations: A theory of change in labor-management relations. Boston: Harvard Business School Press. Walton, R. E., & McKersie, R. B. (1965). A behavioral theory of labor negotiations: An analysis of a social interaction system. New York: McGraw Hill. Weber, M. J., Kopelman, S., & Messick, D. M. (2004). A conceptual review of decision making in social dilemmas. Personality and Social Psychology Review, 8, 281–307. Weinstein, N. D. (1980). Unrealistic optimism about future life events. Journal of Personality and Social Psychology, 39, 806–820. Wildschut, T., Pinter, B., Vevea, J. L., Insko, C. A., & Schopler, J. (2003). Beyond the group mind: A quantitative review of the interindividual-intergroup discontinuity effect. Psychological Bulletin, 129, 698–722.
54 DE DREU AND GELFAND Wilpert, B. (1995). Organizational behavior. Annual Review of Psychology, 46, 59–90. Wit, A. P., & Kerr, N. L. (2002). “Me versus just us versus us all” categorization and cooperation in nested social dilemmas. Journal of Personality and Social Psychology, 83, 616–637. Zaltman, G., Duncan, R., & Holbeck, J. (1973). Innovations and organizations. New York: Wiley.
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The Psychology of Conflict and Conf
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The Organizational Frontiers Series
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Work Careers: A Developmental Persp
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Lawrence Erlbaum Associates Taylor
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x CONTENTS 8 Conflict Escalation in
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xii SERIES FOREWORD to help support
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xiv CONTRIBUTORS cesses, Group Deci
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xvi CONTRIBUTORS Management. Dr. Cr
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xviii CONTRIBUTORS Karen A. Jehn is
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xx CONTRIBUTORS organization commun
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xxii CONTRIBUTORS Elizabeth E. Umph
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3. COMMUNICATION PROCESSES AND CONF
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4 Conflict and Group Decision Makin
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4. CONFLICT AND GROUP DECISION MAKI
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150 SCHULZ-HARDT, MOJZISCH, AND VOG
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6 Conflict, Diversity, and Faultlin
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6. CONFLICT, DIVERSITY, AND FAULTLI
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7 Workplace Aggression and Conflict
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7. WORKPLACE AGGRESSION AND CONFLIC
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8 Conflict Escalation in Organizati
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8. CONFLICT ESCALATION IN ORGANIZAT
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9 Conflict, Health, and Well-Being
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9. CONFLICT, HEALTH, AND WELL-BEING
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III Organizational Level of Analysi
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292 GOLDMAN, CROPANZANO, STEIN, AND
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11 Organizational Dispute Resolutio
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11. ORGANIZATIONAL DISPUTE RESOLUTI
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12 Union-Management Conflict: Histo
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12. UNION-MANAGEMENT CONFLICT: HIST
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386 TERRY AND AMIOT Different psych
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388 TERRY AND AMIOT Laboratory stud
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390 TERRY AND AMIOT implies a direc
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392 TERRY AND AMIOT high-status emp
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394 TERRY AND AMIOT ously independe
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396 TERRY AND AMIOT that the eviden
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398 TERRY AND AMIOT it is important
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400 TERRY AND AMIOT Perceptions of
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402 TERRY AND AMIOT Threat 4 3.8 3.
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404 TERRY AND AMIOT lower job satis
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406 TERRY AND AMIOT ConClusions Tak
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408 TERRY AND AMIOT Cobb, A. T., Wo
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410 TERRY AND AMIOT Mottola, G. R.,
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IV Commentaries
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416 SMITH-CROWE, BRIEF, AND UMPHRES
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15 Making Sense of an Elusive Pheno
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15. MAKING SENSE OF AN ELUSIVE PHEN
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436 CARNEVALE processes. However, w
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438 CARNEVALE such as those of Walt
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440 CARNEVALE discussion of escalat
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442 CARNEVALE ments; gain and loss
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444 CARNEVALE Luce, R. D., & Raiffa
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446 TJOSVOLD see them as dishonest
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448 TJOSVOLD me at work.” But thi
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450 TJOSVOLD represented in the Mar
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452 TJOSVOLD This note has identifi
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author index Page references follow
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Author Index 457 Bonoma, T. V., 83,
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Author Index 459 Cronbach, L. J., 4
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Author Index 461 Fang, S. S., 257,
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Author Index 463 Hambrick, D. C., 1
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Author Index 465 Jost, J. T., 417,
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Author Index 467 Li, A., 139, 143 L
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Author Index 469 Mortensen, M., 195
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Author Index 471 Pinkley, R. L., 10
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Author Index 473 Schultz, M., 37, 4
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Author Index 475 Thompson, E. P., 5
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Author Index 477 Williams, K. Y., 4
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480 Subject Index dispersion theori
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482 Subject Index N informational h
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484 Subject Index Theory and resear
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