CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

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SIOP Organizational Frontiers Series Series Editor Robert D. Pritchard University of Central Florida The Psychology of Conflict and Conflict Management in Organizations Carsten K. W. De Dreu and Michele J. Gelfand, Editors, 2008 Perspectives on Organizational Fit Cheri Ostroff and Timothy A. Judge, Editors, 2007 The Psychology of Entrepreneurship J. Robert Baum, Michael Frese, and Robert A. Baron, Editors, 2007 Situational Judgment Tests: Theory, Measurement, and Application Jeff A. Weekley and Robert E. Ployhart, Editors, 2006 Discrimination at Work: The Psychological and Organizational Bases Robert L. Dipboye and Adrienne J. Colella, Editors, 2005 The Dark Side of Organizational Behavior Ricky W. Griffin and Anne O’Leary-Kelly, Editors, 2004 Health and Safety in Organizations David A. Hofmann and Lois E. Tetrick, Editors, 2003 Managing Knowledge for Sustained Competitive Advantage Susan E. Jackson, Michael A. Hitt, and Angelo S. DeNisi, Editors, 2003 Personality and Work: Reconsidering the Role of Personality in Organizations Murray R. Barrick and Ann Marie Ryan, Editors, 2003 Emotions in the Workplace Robert G. Lord, Richard J. Klimoski, and Ruth Kanfer, Editors, 2002 Measuring and Analyzing Behavior in Organizations: Advances in Measurement and Data Analysis Fritz Drasgow and Neal Schmitt, Editors, 2002
Work Careers: A Developmental Perspective Daniel C. Feldman, Editor, 2002 The Nature of Organizational Leadership: Understanding the Performance Imperatives Confronting Today’s Leaders Stephen J. Zaccaro and Richard J. Klimoski, Editors, 2001 Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions Katherine J. Klein and Steve W. J. Kozlowski, Editors, 2000 Compensation in Organizations: Current Research and Practice Sara L. Rynes and Barry Gerhart, Editors, 2000 The Changing Nature of Performance: Implications for Staffing, Motivation, and Development Daniel R. Ilgen and Elaine D. Pulakos, Editors, 1999 New Perspectives on International I-O Psychology P. Christopher Earley, Miriam Erez, Editors, 1997 Individual Differences and Behavior in Organizations Kevin R. Murphy, Editor, 1996 The Changing Nature of Work Ann Howard, Editor, 1995 Team Effectiveness and Decision Making in Organizations Richard A. Guzzo and Eduardo Salas, Editors, 1995 Personnel Selection in Organizations Neal Schmitt and Walter C. Borman, Editors, 1993 Work, Families, and Organizations Shelton Zedeck, Editor, 1992 Organizational Climate and Culture Benjamin Schneider, Editor, 1990 Training and Development in Organizations Irwin L. Goldstein, Editor, 1989 Productivity in Organizations John P. Campbell and Richard J. Campbell, Editors, 1988 Career Development in Organizations Douglas T. Hall, Editor, 1986
Page 2 and 3: The Psychology of Conflict and Conf
Page 4: The Organizational Frontiers Series
Page 9 and 10: Lawrence Erlbaum Associates Taylor
Page 11 and 12: x CONTENTS 8 Conflict Escalation in
Page 13 and 14: xii SERIES FOREWORD to help support
Page 15 and 16: xiv CONTRIBUTORS cesses, Group Deci
Page 17 and 18: xvi CONTRIBUTORS Management. Dr. Cr
Page 19 and 20: xviii CONTRIBUTORS Karen A. Jehn is
Page 21 and 22: xx CONTRIBUTORS organization commun
Page 23 and 24: xxii CONTRIBUTORS Elizabeth E. Umph
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2 Conflict at Work Throughout the H
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2. CONFLICT AT WORK THROUGHOUT THE
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3 Communication Processes and Confl
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3. COMMUNICATION PROCESSES AND CONF
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4 Conflict and Group Decision Makin
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4. CONFLICT AND GROUP DECISION MAKI
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150 SCHULZ-HARDT, MOJZISCH, AND VOG
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6 Conflict, Diversity, and Faultlin
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6. CONFLICT, DIVERSITY, AND FAULTLI
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7 Workplace Aggression and Conflict
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7. WORKPLACE AGGRESSION AND CONFLIC
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8 Conflict Escalation in Organizati
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8. CONFLICT ESCALATION IN ORGANIZAT
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9 Conflict, Health, and Well-Being
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9. CONFLICT, HEALTH, AND WELL-BEING
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III Organizational Level of Analysi
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292 GOLDMAN, CROPANZANO, STEIN, AND
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11 Organizational Dispute Resolutio
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11. ORGANIZATIONAL DISPUTE RESOLUTI
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12 Union-Management Conflict: Histo
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12. UNION-MANAGEMENT CONFLICT: HIST
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386 TERRY AND AMIOT Different psych
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388 TERRY AND AMIOT Laboratory stud
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390 TERRY AND AMIOT implies a direc
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392 TERRY AND AMIOT high-status emp
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394 TERRY AND AMIOT ously independe
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396 TERRY AND AMIOT that the eviden
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398 TERRY AND AMIOT it is important
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400 TERRY AND AMIOT Perceptions of
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402 TERRY AND AMIOT Threat 4 3.8 3.
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404 TERRY AND AMIOT lower job satis
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406 TERRY AND AMIOT ConClusions Tak
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408 TERRY AND AMIOT Cobb, A. T., Wo
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410 TERRY AND AMIOT Mottola, G. R.,
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IV Commentaries
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416 SMITH-CROWE, BRIEF, AND UMPHRES
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15 Making Sense of an Elusive Pheno
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15. MAKING SENSE OF AN ELUSIVE PHEN
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436 CARNEVALE processes. However, w
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438 CARNEVALE such as those of Walt
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440 CARNEVALE discussion of escalat
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442 CARNEVALE ments; gain and loss
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444 CARNEVALE Luce, R. D., & Raiffa
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446 TJOSVOLD see them as dishonest
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448 TJOSVOLD me at work.” But thi
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450 TJOSVOLD represented in the Mar
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452 TJOSVOLD This note has identifi
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author index Page references follow
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Author Index 457 Bonoma, T. V., 83,
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Author Index 459 Cronbach, L. J., 4
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Author Index 461 Fang, S. S., 257,
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Author Index 463 Hambrick, D. C., 1
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Author Index 465 Jost, J. T., 417,
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Author Index 467 Li, A., 139, 143 L
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Author Index 469 Mortensen, M., 195
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Author Index 471 Pinkley, R. L., 10
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Author Index 473 Schultz, M., 37, 4
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Author Index 475 Thompson, E. P., 5
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Author Index 477 Williams, K. Y., 4
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480 Subject Index dispersion theori
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482 Subject Index N informational h
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484 Subject Index Theory and resear
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