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CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

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14. ON THE OUTSIDE LOOKING IN 423<br />

Tajfel, H., & Turner, J. C. (1986). <strong>The</strong> social identity theory <strong>of</strong> intergroup behavior.<br />

In S. Worchel & W. G. Austin (Eds.), <strong>Psychology</strong> <strong>of</strong> Intergroup Relations<br />

(pp. 7–24). Chicago: Nelson-Hall.<br />

Umphress, E. E., Smith-Crowe, K., Brief, A. P., Dietz, J., & Watkins, M. B. (2007).<br />

When birds <strong>of</strong> a feather flock together <strong>and</strong> when they do not: Status composition,<br />

social dominance orientation, <strong>and</strong> organizational attractiveness.<br />

Journal <strong>of</strong> Applied <strong>Psychology</strong>, 92, 396–409.<br />

Walton, R. E., & Dutton, J. M. (1969). <strong>The</strong> management <strong>of</strong> interdepartmental <strong>conflict</strong>:<br />

A model <strong>and</strong> review. Administrative Science Quarterly, 14, 73–84.

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