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CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

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394 TERRY AND AMIOT<br />

ously independent scientific organizations—(a) one <strong>of</strong> relatively high status,<br />

in terms <strong>of</strong> research performance, budget, <strong>and</strong> viability, <strong>and</strong> (b) one<br />

<strong>of</strong> relatively low status—was undertaken (Terry & O’Brien, 2001). First, it<br />

was proposed, once again, that members <strong>of</strong> the low-status group would<br />

show the most negative responses to the merger. Both individual outcomes<br />

(perceived threat <strong>and</strong> job satisfaction) <strong>and</strong> group-related outcomes<br />

(identification with the merged organization, common in-group identity,<br />

<strong>and</strong> intergroup anxiety) were assessed. Second, it was proposed that the<br />

employees <strong>of</strong> the low-status group would exhibit higher levels <strong>of</strong> in-group<br />

bias on dimensions not directly relevant to the basis for the status differentiation<br />

(e.g., administrative efficiency, good communication skills,<br />

pr<strong>of</strong>essional attitudes) than the employees <strong>of</strong> the high-status organization<br />

would, but that employees <strong>of</strong> the high-status group would exhibit<br />

the most in-group bias on the status-relevant dimensions (e.g., scientific<br />

excellence, scientific diversity, project accountability). Third, it was proposed<br />

that the effects <strong>of</strong> premerger group status would be moderated by<br />

employees’ perceptions <strong>of</strong> the legitimacy <strong>of</strong> the status differential between<br />

the two groups. Specifically, it was anticipated that for members <strong>of</strong> the<br />

low-status premerger group, high levels <strong>of</strong> perceived legitimacy would be<br />

related to low levels <strong>of</strong> status-irrelevant in-group bias, <strong>and</strong> more positive<br />

responses to the merger, whereas the opposite was proposed for the highstatus<br />

employees—for these employees, it was anticipated that high levels<br />

<strong>of</strong> legitimacy would be associated with high levels <strong>of</strong> status-relevant ingroup<br />

bias, <strong>and</strong> more negative responses to the merger.<br />

Respondents were 120 employees <strong>of</strong> the merged organization, who<br />

ranged in age from 20 to 64 years old. <strong>The</strong> sample comprised approximately<br />

equal numbers <strong>of</strong> employees from the two premerger organizations. As<br />

expected, participants from the high-status premerger organization identified<br />

more strongly with the new organization than the employees <strong>of</strong> the<br />

low-status organization. Employees <strong>of</strong> the low-status premerger organization<br />

were also less likely to perceive a common in-group identity than<br />

employees <strong>of</strong> the high-status premerger organization, <strong>and</strong> they appraised<br />

the merger as more threatening. <strong>The</strong>re was also a weak tendency for<br />

employees <strong>of</strong> the high-status organization to be more satisfied with their<br />

job than the employees <strong>of</strong> the low-status organization.<br />

Thus, this second study replicated the finding that, overall, the employees<br />

<strong>of</strong> the low-status premerger organization are likely to react most negatively<br />

to the merger situation. <strong>The</strong>re was also clear evidence <strong>of</strong> in-group<br />

bias among both groups <strong>of</strong> employees involved in the merger. Moreover,<br />

the pattern <strong>of</strong> in-group bias accorded with the predictions derived from<br />

SIT, as did the observed relations between perceived threat <strong>and</strong> in-group<br />

bias. Also, in support <strong>of</strong> SIT, the perceived legitimacy <strong>of</strong> the basis for<br />

the status differentiation between the groups was associated with more<br />

positive responses to the merger among employees <strong>of</strong> the low-status premerger<br />

organization, but with poorer responses among employees <strong>of</strong> the<br />

high-status premerger organization.

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