CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

10. THE ROLE OF THIRD PARTIES/MEDIATION IN MANAGING CONFLICT 315
Casper, J. D., Tyler, T. R., & Fisher, B. (1988). Procedural justice in felony cases. Law
and Society Review, 22, 483–507.
Colquitt, J. (2001). On the dimensionality of organizational justice: A construct
validation of a measure. Journal of Applied Psychology, 86, 386–400.
Cropanzano, R., Aguinis, H., Schminke, M., & Denham, D. (1999). Disputant reactions
to managerial conflict resolution tactics: A comparison among Argentina,
the Dominican Republic, Mexico, and the United States. Group and
Organization Management, 24, 124–154.
De Dreu, C. K. W. (2003). Time pressure and closing of the mind in negotiation.
Organizational Behavior and Human Decisions Processes, 91, 280–295.
Edland, A., & Svenson, O. (1993). Judgment and decision making under time pressure.
In O. Svenson & A. J. Maule (Eds.), Time pressure and stress in human
judgments and decision making. New York: Plenum.
Elangovan, A. R. (1995). Managerial third-party dispute intervention: A prescriptive
model of strategy selection. Academy of Management Review, 20,
800–830.
Elangovan, A. R. (1998). Managerial intervention in organizational disputes: Testing
a prescriptive model of strategy selection. The International Journal of
Conflict Management, 9, 301–335.
Elkouri, F., & Elkouri, E. A. (1979). How arbitration works. Washington, DC: Bureau
of National Affairs.
Folberg, J., & Taylor, A. (1984). Mediation: A comprehensive guide to resolving conflicts
without litigation. San Francisco: Jossey-Bass.
Folger, R., & Cropanzano, R. (1998). Organizational justice and human resource management.
Beverly Hills, CA: Sage.
Folger, R., Cropanzano, R., Timmerman, T. A., Howes, J. C., & Mitchell, D. (1996).
Elaborating procedural fairness: Justice becomes both simpler and more
complex. Personality and Social Psychology Bulletin, 22, 435–441.
Gaynier, L. P. (2005). Transformative mediation: In search of a theory of practice.
Conflict Resolution Quarterly, 22(3), 397–408.
Gordon, M. E., & Miller, S. J. (1984). Grievances: A review of research and practice.
Personnel Psychology, 37, 117–146.
Graham, H., & Heshizer, B. (1979). The effect of contract language on low-level
settlement of grievances. Labor Law Journal, 30, 427–432.
Heller, F. A. (1971). Managerial decision making: A study of leadership styles and powersharing
among senior executives. London: Tavistock.
Heller, F. A. (1981). Competence and power in managerial decision making: A study of
senior levels of organization in eight countries. New York: Wiley.
Henderson, D. A. (1996). Mediation success: An empirical analysis. Ohio State Journal
on Dispute Resolution, 11, 105–147.
Houlden, P. (1981). Impact of procedural modifications on evaluation of plea bargaining.
Law and Society Review, 15, 267–291.
Houlden, P., LaTour, S., Walker, L., & Thibaut, J. (1978). Preferences for modes of
dispute resolution as a function of process and decision control. Journal of
Experimental Social Psychology, 14, 13–30.
Jackson, E. (1952). Meeting of the minds: A way to peace through mediation. New York:
McGraw-Hill.
Johnson, D. E., & Pruitt, D. G. (1972). Pre-intervention effects of mediation versus
arbitration. Journal of Applied Psychology, 56, 1–10.