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The Psychology of Conflict and Conf
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The Organizational Frontiers Series
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Work Careers: A Developmental Persp
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Lawrence Erlbaum Associates Taylor
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x CONTENTS 8 Conflict Escalation in
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xii SERIES FOREWORD to help support
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xiv CONTRIBUTORS cesses, Group Deci
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xvi CONTRIBUTORS Management. Dr. Cr
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xviii CONTRIBUTORS Karen A. Jehn is
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xx CONTRIBUTORS organization commun
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xxii CONTRIBUTORS Elizabeth E. Umph
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1 Conflict in the Workplace: Source
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1. CONFLICT IN THE WORKPLACE 5 Conf
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1. CONFLICT IN THE WORKPLACE 7 inte
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1. CONFLICT IN THE WORKPLACE 9 Van
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1. CONFLICT IN THE WORKPLACE 43 Bau
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1. CONFLICT IN THE WORKPLACE 49 Lan
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1. CONFLICT IN THE WORKPLACE 51 Pru
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1. CONFLICT IN THE WORKPLACE 53 Ury
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2 Conflict at Work Throughout the H
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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2. CONFLICT AT WORK THROUGHOUT THE
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3 Communication Processes and Confl
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3. COMMUNICATION PROCESSES AND CONF
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3. COMMUNICATION PROCESSES AND CONF
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3. COMMUNICATION PROCESSES AND CONF
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3. COMMUNICATION PROCESSES AND CONF
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3. COMMUNICATION PROCESSES AND CONF
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3. COMMUNICATION PROCESSES AND CONF
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198 JEHN, BEZRUKOVA, AND THATCHER i
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200 JEHN, BEZRUKOVA, AND THATCHER U
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202 JEHN, BEZRUKOVA, AND THATCHER w
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204 JEHN, BEZRUKOVA, AND THATCHER C
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206 JEHN, BEZRUKOVA, AND THATCHER J
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208 JEHN, BEZRUKOVA, AND THATCHER P
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210 JEHN, BEZRUKOVA, AND THATCHER W
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212 RAVER AND BARLING relations at
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taBle 7.2 summary of “Dark side o
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216 RAVER AND BARLING on actors eng
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218 RAVER AND BARLING acts), but CW
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220 RAVER AND BARLING findings is c
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222 RAVER AND BARLING may be enacte
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224 RAVER AND BARLING relationship
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226 RAVER AND BARLING constructs ac
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228 RAVER AND BARLING aggression sp
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230 RAVER AND BARLING that more tha
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232 RAVER AND BARLING Expanding the
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234 RAVER AND BARLING minorities ar
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236 RAVER AND BARLING Andersson, L.
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238 RAVER AND BARLING Einarsen, S.,
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240 RAVER AND BARLING Jehn, K. A. (
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242 RAVER AND BARLING Pinkley, R. L
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244 RAVER AND BARLING Tepper, B. J.
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246 PRUITT taBle 8.1 examples of ei
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248 PRUITT In a laboratory experime
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250 PRUITT the driving force behind
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252 PRUITT Actor Characteristics In
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254 PRUITT less likely to escalate.
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256 PRUITT reacting harshly to each
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258 PRUITT If an employee must be p
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260 PRUITT matched pairs of Indian
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262 PRUITT referenCes Adams, J. S.
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264 PRUITT Kolb, D. M., & Sheppard,
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266 PRUITT Zartman, I. W. (2000). R
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268 SPECTOR AND BRUK-LEE dynamic pr
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270 SPECTOR AND BRUK-LEE and well-b
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272 SPECTOR AND BRUK-LEE emotion, t
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274 SPECTOR AND BRUK-LEE process of
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276 SPECTOR AND BRUK-LEE that the s
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278 SPECTOR AND BRUK-LEE social in
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280 SPECTOR AND BRUK-LEE Job satisf
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282 SPECTOR AND BRUK-LEE effect of
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284 SPECTOR AND BRUK-LEE Cooper, C.
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286 SPECTOR AND BRUK-LEE Mohr, G. (
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288 SPECTOR AND BRUK-LEE Terry, D.
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10 The Role of Third Parties/ Media
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10. THE ROLE OF THIRD PARTIES/MEDIA
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10. THE ROLE OF THIRD PARTIES/MEDIA
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322 OLSON-BUCHANAN AND BOSWELL mean
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324 OLSON-BUCHANAN AND BOSWELL can
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326 OLSON-BUCHANAN AND BOSWELL PurP
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328 OLSON-BUCHANAN AND BOSWELL felt
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330 OLSON-BUCHANAN AND BOSWELL Lewi
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332 OLSON-BUCHANAN AND BOSWELL All
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334 OLSON-BUCHANAN AND BOSWELL work
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336 OLSON-BUCHANAN AND BOSWELL Empi
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338 OLSON-BUCHANAN AND BOSWELL rati
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340 OLSON-BUCHANAN AND BOSWELL This
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342 OLSON-BUCHANAN AND BOSWELL orga
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344 OLSON-BUCHANAN AND BOSWELL syst
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346 OLSON-BUCHANAN AND BOSWELL much
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348 OLSON-BUCHANAN AND BOSWELL Dibb
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350 OLSON-BUCHANAN AND BOSWELL Kosl
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352 OLSON-BUCHANAN AND BOSWELL Ury,
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354 FRIEDMAN, HUNTER, AND CHEN Thei
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356 FRIEDMAN, HUNTER, AND CHEN a se
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358 FRIEDMAN, HUNTER, AND CHEN The
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360 FRIEDMAN, HUNTER, AND CHEN the
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362 FRIEDMAN, HUNTER, AND CHEN woul
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364 FRIEDMAN, HUNTER, AND CHEN way
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366 FRIEDMAN, HUNTER, AND CHEN also
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368 FRIEDMAN, HUNTER, AND CHEN an a
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370 FRIEDMAN, HUNTER, AND CHEN incr
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372 FRIEDMAN, HUNTER, AND CHEN over
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374 FRIEDMAN, HUNTER, AND CHEN Thus
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376 FRIEDMAN, HUNTER, AND CHEN west
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378 FRIEDMAN, HUNTER, AND CHEN Toda
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380 FRIEDMAN, HUNTER, AND CHEN Dore
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382 FRIEDMAN, HUNTER, AND CHEN Kauf
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13 Social Identification Processes,
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13. SOCIAL IDENTIFICATION IN INTERG
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13. SOCIAL IDENTIFICATION IN INTERG
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14 On the Outside Looking In: Windo
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14. ON THE OUTSIDE LOOKING IN 417 i
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14. ON THE OUTSIDE LOOKING IN 421 w
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14. ON THE OUTSIDE LOOKING IN 423 T
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426 KOLB system design with only li
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428 KOLB typically, although not al
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430 KOLB adjudication, for example,
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432 KOLB referenCes Bailyn, L., Kol
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16 Theory of Conflict in the Workpl
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16. THEORY OF CONFLICT IN THE WORKP
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16. THEORY OF CONFLICT IN THE WORKP
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16. THEORY OF CONFLICT IN THE WORKP
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16. THEORY OF CONFLICT IN THE WORKP
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17 Conflicts in the Study of Confli
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17. CONFLICTS IN THE STUDY OF CONFL
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17. CONFLICTS IN THE STUDY OF CONFL
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17. CONFLICTS IN THE STUDY OF CONFL
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17. CONFLICTS IN THE STUDY OF CONFL
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456 Author Index Balakrishnan, P. V
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458 Author Index Carel, R. S., 273,
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460 Author Index Donahue, L., 187,
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462 Author Index Gao, G., 112 Gavin
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464 Author Index Hubscher, R., 101,
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466 Author Index Koskenvuo, M., 273
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468 Author Index McCline, R. L., 41
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470 Author Index O’Connell, B. J.
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472 Author Index Riddell, C., 361,
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474 Author Index Srivastava, J., 28
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476 Author Index van Oudenhoven, J.
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Subject Index A Avoiding and coping
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Subject Index 481 H findings on neg
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Subject Index 483 P theoretical app