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CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

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4. <strong>CONFLICT</strong> AND GROUP DECISION MAKING: THE ROLE OF SOCIAL MOTIVATION 125<br />

Moderators <strong>of</strong> the Effects <strong>of</strong> Social Motives on Negotiation Processes <strong>and</strong> Outcomes<br />

One structural variable that may influence the effects <strong>of</strong> social motives<br />

on negotiation is the preference structure <strong>of</strong> the negotiation task. Research<br />

has <strong>of</strong>ten investigated so-called symmetrically structured negotiations, in<br />

which each negotiating party meets with the same number <strong>of</strong> group members<br />

that have opposite as well as compatible preferences (e.g., preferences<br />

on each <strong>of</strong> the negotiation issues are different among factions <strong>and</strong> all factions<br />

have the same size). However, negotiations may also be structured in<br />

such a way that a subset <strong>of</strong> team members has compatible interests, which<br />

are opposed to the interests <strong>of</strong> the remaining group members, such that<br />

a majority with compatible interests faces a minority with different interests.<br />

<strong>The</strong>se asymmetrically structured negotiations make the possibility<br />

<strong>of</strong> forming coalitions that exclude one or more others from an agreement<br />

very salient (Beersma & De Dreu, 2002). Another structural variable that<br />

may impact the social-motives decision-making relationship is the nature<br />

<strong>of</strong> the decision rule team members adopt to determine when an agreement<br />

is valid or not. Finally, the number <strong>of</strong> team members with a prosocial<br />

motivation <strong>and</strong> a proself motivation may affect the social-motives<br />

decision-making relationship because teams are not always homogeneous<br />

with regards to social motives. We review studies that addressed these<br />

variables next.<br />

In asymmetrical task structures, where some group members’ interests<br />

are aligned, forming coalitions to serve one’s own interests becomes<br />

salient. However, whether team members can actually form coalitions<br />

depends on whether their decision rule requires unanimity or a majority.<br />

<strong>The</strong> majority rule makes coalitions legitimate. <strong>The</strong> unanimity rule, in<br />

contrast, makes coalitions unnecessary; any one member has veto power.<br />

In some situations, this may result in distributive power play, where team<br />

members use their veto power to block agreements proposed by other<br />

parties that they feel do not serve their interests enough.<br />

Beersma <strong>and</strong> De Dreu (2002) predicted that whether this power play<br />

would indeed occur would depend on the team members’ social motive.<br />

Specifically, in asymmetrical tasks, in which a majority with aligned<br />

preferences exists, those excluded from the majority faction would be<br />

likely to use distributive tactics including the use <strong>of</strong> their veto power to<br />

prevent disadvantageous agreements but only when they have a proself<br />

motivation. Because this distributive power play could be expected to<br />

deteriorate negotiation outcomes, decision quality would be especially<br />

low when an asymmetrical structure was combined with unanimity rule<br />

<strong>and</strong> a proself motive. In an experiment, preference structure (symmetrical<br />

vs. asymmetrical) was manipulated by using different types <strong>of</strong> pr<strong>of</strong>it<br />

schedules. Decision rule was manipulated by informing participants in<br />

the unanimity-rule condition that all three team members had to agree on a<br />

decision in order for it to take effect, whereas participants in the majority-

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