CONFLICT MANAGEMENT The Psychology of conflict and conflict ...

114 OLEKALNS, PUTNAM, WEINGART, AND METCALF
Wilson, S. R., & Putnam, L. L. (1990). Interaction goals in negotiation. Communication
Yearbook, 13, 374–406.
Zartman, I. W. (1992). International environmental negotiation: Challenges for
analysis and practice. Negotiation Journal, 8, 113–123.
Zhang, V. B., Harwood, J., & Hummert, M. L. (2005). Perceptions of conflict management
styles in Chinese intergenerational dyads. Communication Monographs,
72, 71–91.
Zhou, L., Burgoon, J. K, Nunamaker, J. F., & Twitchell, D. (2004). Automating
linguistics-based cues for detecting deception in text-based asynchronous
computer-mediated communication. Group Decision and Negotiation, 13,
81–106.
Zhou, L., Burgoon, J. Z., Zhang, D., & Nunamaker, J. F. (2004). Language dominance
in interpersonal deception in computer-mediated communication.
Computers in Human Behavior, 20, 381–402.
Zigurs, I., Reitsma, R., Lewis, C., Hubscher, R., & Hayes, C. (1999). Accessibility
of computer-based simulation models in inherently conflict-laden negotiations.
Group Decision and Negotiation, 8, 511–533.
Zornoza, A., Ripoll, P., & Peiró, J. M. (2002). Conflict management in groups that
work in two different communication contexts: Face-to-face and computermediated.
Communication Small Group Research, 33, 481–508.