Get to know Claudia Wyss – A word from our employees
Get to know Claudia Wyss – A word from our employees
Get to know Claudia Wyss – A word from our employees
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>Get</strong> <strong>to</strong> <strong>know</strong> <strong>Claudia</strong> <strong>Wyss</strong><br />
A <strong>word</strong> <strong>from</strong> <strong>our</strong> <strong>employees</strong><br />
Sharing enthusiasm.
<strong>Claudia</strong> <strong>Wyss</strong><br />
Team Leader IT, Berne<br />
Charm and commitment<br />
“A new challenge,” I thought <strong>to</strong> myself as<br />
I applied for an internal training c<strong>our</strong>se<br />
<strong>to</strong> become a programmer at Post Finance in<br />
1995. Before that, I was an all-rounder at<br />
a department s<strong>to</strong>re and worked in various<br />
areas, including sales, building services,<br />
on the main cash desk or assisting management.<br />
After one year’s training in IT at Post Finance,<br />
I was assigned <strong>to</strong> the Evaluation Applications<br />
department where I have now been<br />
working for 14 years, initially as a programmer,<br />
and later as an Application Manager<br />
and Team Leader. Now I mainly perform<br />
management duties and look after my<br />
development team full-time in the workflow<br />
environment. My team comprises 26 internal<br />
and external <strong>employees</strong>, <strong>from</strong> trainees<br />
<strong>to</strong> senior developers. My job is <strong>to</strong> make sure<br />
that my people can work well. I have no<br />
problem as a woman managing e mployees
“As a team leader, I’m<br />
constantly alert.”<br />
in this traditionally masculine area. I developed<br />
in<strong>to</strong> the role of Team Leader. It may<br />
not have been so easy if I were new <strong>to</strong> the<br />
team.<br />
Performance and passion<br />
We don’t have fixed workstations, and<br />
everyone in the team works at least one day<br />
a week <strong>from</strong> home. The <strong>employees</strong> greatly<br />
appreciate this flexibility with regard <strong>to</strong> teleworking,<br />
even though it is a challenge<br />
<strong>to</strong> keep the team <strong>to</strong>gether. It is important<br />
<strong>to</strong> me that everyone attends the weekly<br />
team day, and that they also get on well on<br />
a personal level.<br />
As a Team Leader, I’m constantly alert. You<br />
have <strong>to</strong> use y<strong>our</strong> intuition, as <strong>employees</strong><br />
don’t always come <strong>to</strong> me of their own<br />
accord if they have problems. Sensitivity<br />
is also important when dealing with <strong>our</strong><br />
cus<strong>to</strong>mers, who are mainly in-house. These<br />
are project managers and functional and<br />
operational experts, as well as indirect users<br />
of <strong>our</strong> applications. For me, good advice<br />
means reading between the lines in order<br />
<strong>to</strong> identify the person’s needs.<br />
Enc<strong>our</strong>agement and challenges<br />
I want <strong>to</strong> pass on my enthusiasm for my<br />
work, and enc<strong>our</strong>age the members of<br />
my team. Because the challenges <strong>our</strong><br />
<strong>employees</strong> face are constantly increasing.<br />
Further training allows you <strong>to</strong> gain<br />
confidence, establish a network and<br />
broaden y<strong>our</strong> horizons. I <strong>to</strong>o have<br />
continued with my training, most recently<br />
as a Business Informatics S pecialist with<br />
a Swiss certified diploma. I also think it‘s<br />
great that PostFinance promotes women<br />
in the workplace. I fully support my<br />
employer’s philosophy. Unlike other large<br />
companies, PostFinance <strong>employees</strong> are<br />
not numbers, but people.
Post Finance <strong>–</strong> Sharing enthusiasm.<br />
We are a successful, innovative financial<br />
service provider in the Swiss retail market.<br />
Our success is based on the combination of<br />
performance and passion. We regard<br />
service provision as a personal mindset:<br />
with charm and commitment, we make<br />
dealing with money as simple and straightforward<br />
as possible. This enables us<br />
<strong>to</strong> impress <strong>our</strong> cus<strong>to</strong>mers anew each day.<br />
We offer a modern working environment<br />
in which we enc<strong>our</strong>age and challenge each<br />
other. Here, we take pride in <strong>our</strong> work and<br />
are personally committed <strong>to</strong> making a difference<br />
<strong>to</strong>gether.<br />
Be inspired by the diverse challenges and<br />
perspectives we offer.<br />
<strong>Get</strong> <strong>to</strong> <strong>know</strong> further colleagues at<br />
w w w.postfinance.ch /portraits.