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pdf - Nyenrode Business Universiteit

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52 CHAPTER 2. RPE AT THE BUSINESS UNIT MANAGER LEVEL<br />

2.6 Contractibility MIMIC Model (Appendix A)<br />

This appendix describes the estimation of the contractibility measure, which is used in<br />

the analyses in chapter 2. Contractibility is a requirement for the effectiveness of resultoriented<br />

control systems. According to Speklé & Verbeeten (2008), contractibility consists<br />

of three dimensions that need to be met simultaneously for the effective use of output controls,<br />

such as RPE. These dimensions are the following: 1) the ability to unambiguously<br />

specify goals ex-ante, 2) the ability to measure outputs in a reasonably undistorted manner<br />

(i.e., the output metrics correspond rather well with the actual goals that the unit needs to<br />

accomplish), and 3) the responsible individuals (in this case, the business unit managers)<br />

need to understand the process of transforming efforts into results 32 . In section 2.3.3.2,<br />

these three dimensions are operationalized as goal clarity, measurability of outputs and<br />

knowledge of transformation process. Additionally, section 2.3.3.2 describes the underlying<br />

survey items and descriptive statistics of these measures. Because the three dimensions<br />

simultaneously ‘cause’ contractibility, contractibility is a formative construct.<br />

Contractibility is not observed directly by the survey-instrument. Instead, contractibility<br />

is estimated as a latent construct by using a MIMIC model. MIMIC (Multiple Indicators<br />

for Multiple Causes) is a special case of structural equation modelling. The estimation is<br />

based on a number of measures, including measures that capture the three dimensions presented<br />

above. To specify the latent construct ‘contractibility’, one must first determine the<br />

nature and direction of the relationships between the construct and its indicators (Bisbe<br />

et al. 2007). Contractibility is estimated with two groups of constructs that differ in these<br />

aspects.<br />

The first group consists of formative indicators that capture the three dimensions goal clarity,<br />

measurability of outputs and knowledge of transformation process. Formative indicators<br />

are causal in nature. That is, increases of the formative indicators result in higher degrees<br />

of contractibility. Together, the three dimensions ’define’ contractibility. Leaving out one<br />

or more dimensions (e.g., the unambiguous specification of goals) alters the content and<br />

meaning of the construct. If I only measure contractibility based on the two remaining dimensions,<br />

the resulting construct would be theoretically different from the abovementioned<br />

definition of contractibility. This important difference distinguishes formative constructs<br />

from the more commonly used reflective constructs 33 . Whereas with formative constructs,<br />

a census of indicators is required to describe the construct, reflective constructs may be<br />

32 Speklé & Verbeeten (2008) derive the list of conditions for contractibility from several seminal papers<br />

that apply the conditions (amongst others) to contract-oriented control structures, e.g. Otley & Berry<br />

(1980), Hofstede (1981), and Gibbons (1998).<br />

33 For a more elaborate discussion of the differences between formative and reflective constructs as well<br />

as the consequences of these differences for model specification and measurement, see: Jarvis et al. (2003),<br />

Diamantopoulos & Siguaw (2006), and Bisbe et al. (2007).

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