pdf - Nyenrode Business Universiteit

pdf - Nyenrode Business Universiteit pdf - Nyenrode Business Universiteit

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1.3. RESEARCH QUESTIONS AND CONTRIBUTIONS 9 2. Can RPE use amongst business unit managers be explained from a noise-reduction and/or opportunism-reduction perspective? The second research question refers to understanding RPE use. In chapter 2, I present a model that aims to explain RPE use at the business unit level. To do so, the model consists of antecedents derived from the noise- and opportunism-mitigation perspectives, as presented in section 1.2.1 of the current chapter. Here lies the main theoretical contribution of my thesis. Whereas most studies adopt a noise-reduction perspective on RPE, I study RPE use with more than one explanation. I rely simultaneously on both the noise perspective and on Murphy’s opportunism mitigation standpoint on RPE. To my knowledge, the latter perspective has not gained prior attention in the RPE literature. Also, using two explanations simultaneously provides a clearer picture of the effects of the individual explanations, than using one explanation in isolation. Together, these two perspectives provide us with a richer framework to understand organizations’ reliance on RPE. 3. Is RPE effective at reducing noise and opportunism? Third, this study addresses the effectiveness of RPE use in reducing noise and opportunism. To an economist, studying whether RPE is effective may seem obsolete after studying why and to what extent organizations use RPE. The notion of economic Darwinism posits that organizations generally make optimal choices in order to survive, and that organizations that make suboptimal choices are eliminated via natural selection in the marketplace. This argument implies that organizational behaviour (such as the adoption of RPE) that is observed in practice must be -at least in general- effective 1 . This implication means that spending time on additional effectiveness studies is not a very efficient use of valuable research time. However, I argue that additional tests are both useful and necessary as additional proof for explanations about how RPE works in practice. Especially in the case of the noise-reduction argument, prior literature suggests alternative explanations that could explain the findings in chapter 2, potentially just as well as noise-reduction considerations. These alternative explanations (such as promoting internal competition within the organization, or stimulating organizational learning through benchmarking) may cause RPE to be effective, and therefore survive in the marketplace. The alternative explanations are addressed in more detail in the introduction section of 1 A further discussion of economic Darwinism and whether the effectiveness claim can or even should be relaxed, lies beyond the scope of this thesis.

10 CHAPTER 1. GENERAL INTRODUCTION chapter 3 (see page 61). As additional support of the noise-reduction explanation for RPE use, chapter 3 presents more direct analyses of RPE’s effectiveness in reducing noise in the performance evaluation. Although alternative explanations may also exist for opportunism-mitigation, the primary motivation for the analysis of RPE’s opportunism-mitigating effectiveness conducted in chapter 4 is of a statistical rather than a theoretical nature. In chapter 2, I find mixed support for RPE’s effectiveness in mitigating managerial opportunism. Chapter 4 provides additional analyses as a further examination of the relation between RPE and managerial opportunism. The mixed findings in chapter 2 may result from the limited statistical power of its analyses. If limited statistical power is the cause of the weak support for the opportunism explanation, relying exclusively on the findings of chapter 2 leads to the false rejection of the research hypothesis. However, chapter 4 conducts statistically more powerful tests of the opportunism-explanation. Whereas chapter 2 studies RPE use from both noise- and opportunism-reduction perspectives, chapter 4 focuses solely on opportunism-mitigation. This reduces the theoretical ‘fullness’ sought in chapter 2, but allows for analysing direct effects instead of statistically more demanding interaction effects. Therefore, I argue that it is not only sensible but also necessary to conduct additional effectiveness studies to augment the study in chapter 2. These effectiveness studies examine whether RPE use indeed yields lower noise and opportunism. These studies are documented in chapters 3 and 4. By studying the performance target determination of middle-managers, this project contributes more broadly to the target setting literature in general (e.g., Merchant & Manzoni 1989; Murphy 2001; Indjejikian & Nanda 2002; Leone & Rock 2002). Research on the methods that firms use to determine their performance targets is currently scarce. Following Ittner & Larcker (2001) and Murphy (2001), Dekker et al. (2012) argue that target level determination has received relatively little research attention, although it is a key issue of the use of performance measures and targets. My thesis contributes to our understanding of how organizations determine the difficulty of their performance target levels. 1.4 Structure of the thesis and relations between the individual studies This dissertation presents three more or less independent studies on RPE in three consecutive chapters (chapters 2, 3, and 4). After the general introductory chapter, chapter 2

10 CHAPTER 1. GENERAL INTRODUCTION<br />

chapter 3 (see page 61). As additional support of the noise-reduction explanation for<br />

RPE use, chapter 3 presents more direct analyses of RPE’s effectiveness in reducing<br />

noise in the performance evaluation.<br />

Although alternative explanations may also exist for opportunism-mitigation, the<br />

primary motivation for the analysis of RPE’s opportunism-mitigating effectiveness<br />

conducted in chapter 4 is of a statistical rather than a theoretical nature. In chapter<br />

2, I find mixed support for RPE’s effectiveness in mitigating managerial opportunism.<br />

Chapter 4 provides additional analyses as a further examination of the relation between<br />

RPE and managerial opportunism. The mixed findings in chapter 2 may result<br />

from the limited statistical power of its analyses. If limited statistical power is the<br />

cause of the weak support for the opportunism explanation, relying exclusively on the<br />

findings of chapter 2 leads to the false rejection of the research hypothesis. However,<br />

chapter 4 conducts statistically more powerful tests of the opportunism-explanation.<br />

Whereas chapter 2 studies RPE use from both noise- and opportunism-reduction<br />

perspectives, chapter 4 focuses solely on opportunism-mitigation. This reduces the<br />

theoretical ‘fullness’ sought in chapter 2, but allows for analysing direct effects instead<br />

of statistically more demanding interaction effects.<br />

Therefore, I argue that it is not only sensible but also necessary to conduct additional<br />

effectiveness studies to augment the study in chapter 2. These effectiveness studies<br />

examine whether RPE use indeed yields lower noise and opportunism. These studies<br />

are documented in chapters 3 and 4.<br />

By studying the performance target determination of middle-managers, this project contributes<br />

more broadly to the target setting literature in general (e.g., Merchant & Manzoni<br />

1989; Murphy 2001; Indjejikian & Nanda 2002; Leone & Rock 2002). Research on the<br />

methods that firms use to determine their performance targets is currently scarce. Following<br />

Ittner & Larcker (2001) and Murphy (2001), Dekker et al. (2012) argue that target level<br />

determination has received relatively little research attention, although it is a key issue of<br />

the use of performance measures and targets. My thesis contributes to our understanding<br />

of how organizations determine the difficulty of their performance target levels.<br />

1.4 Structure of the thesis and relations between the<br />

individual studies<br />

This dissertation presents three more or less independent studies on RPE in three consecutive<br />

chapters (chapters 2, 3, and 4). After the general introductory chapter, chapter 2

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