pdf - Nyenrode Business Universiteit

Q5 How often do the following things happen?
a. Unpredictably, the amount of work varies greatly over time (example: peak demands)
source: Kruis (2008)
b. Exceptions arise in your business unit that require substantially different methods
or procedures
scale: never (1) - rarely (2) - sometimes (3) - frequently (4) - always (5)
source: Van der Ven & Ferry (1980)
Q6 How much the same are day to day situations, problems or issues you encounter in
your business unit?
scale: very much the same (1) - mostly the same (2) - somewhat different (3) - quite a bit
different (4) - completely different (5)
source: Van der Ven & Ferry (1980)
Q7 Please indicate whether you agree or disagree with the following statements:
a. “The business unit often needs to react to outside pressure”
b. “Making long-range plans for this business unit is hindered by the difficulty of
predicting future events”
items:
scale: disagree strongly (1) - disagree somewhat (2) - neutral (3) - agree somewhat (4) -
agree strongly (5)
source: Kalleberg et al. (1996)
Comparability of the Business Unit
Q8 How much of the equipment (e.g., machinery, tools) in your business unit is especially
designed or unique compared to equipment used for similar activities in other
companies?
scale: none (1) - some (2) - about half (3) - most (4) - all (5)
source: Coles & Hesterly (1998), modified
Q9 How much of the stock (e.g., materials, finished products, half-finished products) in
your business unit is especially designed or unique compared to equipment used for
similar activities in other companies?
scale: none (1) - some (2) - about half (3) - most (4) - all (5)
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