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High front guttering advisory committee report - NSW Fair Trading ...

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Contents<br />

The Committee .......................................................................................................................................1<br />

Executive Summary.................................................................................................................................4<br />

1 Background .....................................................................................................................................8<br />

2 Scope of the Review........................................................................................................................9<br />

3 Review process................................................................................................................................9<br />

4 Defining a Systemic Problem – Implicating the Regulatory Framework ......................................10<br />

5 The Building Code of Australia and its Context Concerning <strong>High</strong> Fronted Guttering...................12<br />

6 Building Solutions to Comply with BCA Performance Requirements...........................................14<br />

6.1 Deemed to Satisfy Solutions ...................................................................................................14<br />

6.2 Alternative Solutions...............................................................................................................15<br />

6.3 Closing Thoughts on the Contextual Importance of the BCA .................................................15<br />

7 Evidence of Systemic Failure of <strong>High</strong> <strong>front</strong>ed <strong>guttering</strong> ...............................................................16<br />

7.1 Local Councils..........................................................................................................................16<br />

7.2 <strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong> Complaints Data.........................................................................................16<br />

7.3 Operation Flow- A <strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong> Study of the Building Code of Compliance on Display<br />

Homes ...................................................................................................................................17<br />

7.4 The Insurance Council of Australia(ICA).................................................................................18<br />

7.5 Industry Parties.......................................................................................................................18<br />

7.6 Anecdotal Reports of Overflow Problems ..............................................................................19<br />

7.7 Conclusions About The Presence or Absence of Systemic Failure in <strong>High</strong> Fronted Guttering20<br />

8 Issues Concerning “Acceptable Construction Practice” in the Building Code of Australia...........20<br />

9 Issues Concerning AS3500.3 and 3500.5 ......................................................................................21<br />

10 Less Common Insights into Overflow Management – Where Does the Water Go? ................23<br />

11 A Gap in Responsibility for Design and Installation Compliance ..............................................27<br />

12 Product Development to Improve Overflow Management......................................................28<br />

13 Sources of Information Causing Confusion About <strong>High</strong> <strong>front</strong>ed <strong>guttering</strong> Requirements.......28<br />

14 The Re-<strong>guttering</strong> Market...........................................................................................................29<br />

15 Training, Licensing and Associated Problems ...........................................................................30<br />

16 <strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong> Complaint Handling......................................................................................32<br />

17 Conclusions and Recommendations Concerning <strong>High</strong> Fronted Guttering and Associated<br />

Overflow Measures...................................................................................................................32<br />

Appendices………………………………………………………………………………………………………………………………………37<br />

3

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