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High front guttering advisory committee report - NSW Fair Trading ...

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o the Building Professionals Board and the Department of Planning issued a circular to<br />

all private certifiers, councils and building practitioners on this issue.<br />

• In early 2009 the Australian Building Codes Board removed any inference in the BCA that<br />

slots in high <strong>front</strong>ed <strong>guttering</strong> were sufficient as an appropriate, single measure to deal with<br />

overflow.<br />

• During the second half of 2009 <strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong> conducted an online survey of licence<br />

holders and homeowners to seek evidence of any widespread problem. The survey closed at<br />

the end of January 2010. Because of the very small number of respondents, the results were<br />

inconclusive.<br />

• Nevertheless, the survey responses from builders and plumbers indicated that some<br />

designers of <strong>guttering</strong> may not be applying the BCA requirements. In light of this, <strong>NSW</strong> <strong>Fair</strong><br />

<strong>Trading</strong> inspected <strong>guttering</strong> on builders’ display homes across <strong>NSW</strong> to assess whether<br />

designs for high <strong>front</strong>ed <strong>guttering</strong> systems were compliant with the requirements outlined in<br />

AS3500.<br />

• The <strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong> inspectors have <strong>report</strong>ed that <strong>guttering</strong> designs for a high number of<br />

display homes may be not compliant. <strong>Fair</strong> <strong>Trading</strong> wrote to the major builders involved<br />

seeking their comments.<br />

• In order to seek additional, independent, advice the <strong>NSW</strong> Minister for <strong>Fair</strong> <strong>Trading</strong> instructed<br />

<strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong> that they establish a Review Advisory Committee – this <strong>report</strong> is the key<br />

outcome of the Committee’s work.<br />

2 Scope of the Review<br />

The Advisory Committee was asked to conduct a review of remaining concerns that high <strong>front</strong>ed<br />

<strong>guttering</strong> installed in residential dwellings in New South Wales is defective, and that evidence exists<br />

that there is a systemic problem with the installation of high <strong>front</strong>ed <strong>guttering</strong>.<br />

3 Review process<br />

In undertaking the Review the Committee:<br />

• Examined all evidence collected by the Department of Services, Technology and<br />

Administration (<strong>NSW</strong> <strong>Fair</strong> <strong>Trading</strong>) including:<br />

o Correspondence, minutes of meetings and media coverage of high <strong>front</strong>ed <strong>guttering</strong><br />

issues;<br />

o Quantitative data on consumer complaints involving high <strong>front</strong>ed <strong>guttering</strong> matters;<br />

o Individual cases concerning high <strong>front</strong>ed <strong>guttering</strong>; and<br />

o Files on Operation Flow conducted in July 2010, in which display homes were<br />

inspected for compliance with the BCA and AS3500. (The process and outcomes of<br />

Operation Flow are discussed in more detail in Section 7.3 of this <strong>report</strong>.)<br />

• Received submissions from and met with major manufacturers, relevant industry bodies and<br />

other interested parties to gain their advice and any evidence of non-compliance in<br />

residential building work with existing codes and standards, or any deficiencies in<br />

adequately regulating this aspect of residential building construction. Eighteen submissions<br />

9

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