EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION
EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION
EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION
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Workshops<br />
Kristiansen, Norsk Tipping, presented the<br />
history of player cards in Norway and today<br />
they have more than 2.1 million cards for<br />
an adult population of only 3.6 million. The<br />
new chip card gives a top secure identification,<br />
allows cash free payment and connects<br />
the punter with his or hers preferred banc<br />
account. For Norsk Tipping, the database on<br />
customer registered transactions, of course,<br />
offer great value for CRM purposes.<br />
In 2006, the Italian gaming markets were<br />
re-regulated by the centre-left Prodi government<br />
and Massimo Temperelli, Sisal, gave a<br />
comprehensive overview of the markets after<br />
the implementation of the new regulations.<br />
The particularities of odds compiling on tennis<br />
was explained by Croatian Danijel Svigir<br />
and Marko Stokuca, Hrvatska Lutrija. Steen<br />
Madsen, Danske Spil and Ronald van Beek,<br />
De Lotto, outlined odds compiling on cycling<br />
and a Nordic panel with Johan Elevant, Svenska<br />
Spel, Jens Nielsen, Danske Spil and Niko<br />
Marttinen, Veikkaus, gave an update on the<br />
current live betting situation. Danske Spil<br />
sell 56% of their live betting through retailers,<br />
Svenska Spel only 12% whilst Veikkaus<br />
do not at all offer it through retailers. A new<br />
game concept build on LAE’s Quinigol was<br />
presented by Juan Lopéz Martinez of the<br />
Spanish LAE. Punters must predict the correct<br />
score of 5 matches but could choose to<br />
predict only one or two matches. LAE was<br />
presently developing the game for the Spanish<br />
market but they saw a potential multi-jurisdictional<br />
formula which might appeal to<br />
other lotteries.<br />
“There is a future for Lotteries sports betting”,<br />
said EL Legal Adviser Phillip Vlaemminck,<br />
but competition and the ongoing legal challenges<br />
make it difficult to predict how it will<br />
look. The CEO of the Swedish Spelinstitutet,<br />
Thomas Nilsson, shared his 20 years of experiences<br />
working with research and treatment<br />
of problem gambling. He strongly advised the<br />
Lotteries to continue using new technology<br />
not only to create new games but also to provide<br />
tools for players to prevent them from<br />
sliding into the problematic zone of spending<br />
too much time and money on gaming.<br />
Self-service and focus or follow<br />
The final business session had four presentations<br />
by the EL Premium and Semi-premium<br />
partners. Panos Pournaras of the Intralot<br />
partner Betting Company, Greece, saw<br />
great potential in the retailer environment.<br />
He suggested that self-service terminals and<br />
monitoring screens with a multitude of panels<br />
could enhance the sports betting punters’<br />
experience. Wincor Nixdorf’s Markus Sauter<br />
showed the multipurpose terminals they<br />
used at the Manchester City arena and also<br />
emphasized the benefits of self-service terminals.<br />
From Scientific Games International,<br />
Stefan Allmer, suggested that Lotteries<br />
should not necessarily offer the same huge<br />
variety in their sports betting offers as private<br />
bookmakers but be more selective. The<br />
CEO of GTECH’s Finsoft subsidiary, Predrag<br />
Popovic, outlined how Lotteries could match<br />
the private bookmakers. They could, among<br />
others, outsource services like monitoring<br />
and risk management, enhance their existing<br />
strengths and “glocalise” i.e. offer the whole<br />
range of products through all channels but<br />
given a local flavour.<br />
Three evenings – six Euro 2008 matches<br />
– and live betting<br />
The evenings were, of course, loaded with<br />
the Euro 2008 football championships. During<br />
the first evening, Svenska Spel’s Lennart<br />
Nilsson and his colleagues organized a<br />
live betting competition. Divided into eight<br />
groups, the participants competed on who<br />
could make the most of 1,000 monopoly<br />
money betting at Svenska Spel’s live betting<br />
equipment. Some had listened carefully to<br />
the professional punter Dahlenmark’s advice<br />
as the winning group more than doubled<br />
their 1,000 fictive money. The second<br />
evening, the hosting Lotteries Swisslos and<br />
Loterie Romande hosted a great barbecue at<br />
a beautifully located hotel up in the mountains<br />
with a fantastic view over Lake Geneva<br />
and the snow covered Alps. The last evening<br />
featured public viewing on a gigantic screen<br />
and a little mourning from the Lottery odds<br />
compilers complaining about the evenings<br />
costly football results.<br />
Thanks to the EL General Secretary, Bernadette<br />
Lobjois, and her colleagues for the<br />
excellent organisation of the event. Also,<br />
a warm thanks to the members of the EL<br />
sports betting working group and its chair,<br />
Jens Nielsen, Danske Spil, for having put<br />
together a stimulating and very business<br />
relevant programme. Finally, thanks to the<br />
two hosting lotteries Swisslos and Loterie<br />
Romande and to all the participants for<br />
having created a rewarding and memorable<br />
learning experience.<br />
EL Moderator<br />
Jean Moreau Jørgensen<br />
29<br />
P AN RAMA