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EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION

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Workshops<br />

Kristiansen, Norsk Tipping, presented the<br />

history of player cards in Norway and today<br />

they have more than 2.1 million cards for<br />

an adult population of only 3.6 million. The<br />

new chip card gives a top secure identification,<br />

allows cash free payment and connects<br />

the punter with his or hers preferred banc<br />

account. For Norsk Tipping, the database on<br />

customer registered transactions, of course,<br />

offer great value for CRM purposes.<br />

In 2006, the Italian gaming markets were<br />

re-regulated by the centre-left Prodi government<br />

and Massimo Temperelli, Sisal, gave a<br />

comprehensive overview of the markets after<br />

the implementation of the new regulations.<br />

The particularities of odds compiling on tennis<br />

was explained by Croatian Danijel Svigir<br />

and Marko Stokuca, Hrvatska Lutrija. Steen<br />

Madsen, Danske Spil and Ronald van Beek,<br />

De Lotto, outlined odds compiling on cycling<br />

and a Nordic panel with Johan Elevant, Svenska<br />

Spel, Jens Nielsen, Danske Spil and Niko<br />

Marttinen, Veikkaus, gave an update on the<br />

current live betting situation. Danske Spil<br />

sell 56% of their live betting through retailers,<br />

Svenska Spel only 12% whilst Veikkaus<br />

do not at all offer it through retailers. A new<br />

game concept build on LAE’s Quinigol was<br />

presented by Juan Lopéz Martinez of the<br />

Spanish LAE. Punters must predict the correct<br />

score of 5 matches but could choose to<br />

predict only one or two matches. LAE was<br />

presently developing the game for the Spanish<br />

market but they saw a potential multi-jurisdictional<br />

formula which might appeal to<br />

other lotteries.<br />

“There is a future for Lotteries sports betting”,<br />

said EL Legal Adviser Phillip Vlaemminck,<br />

but competition and the ongoing legal challenges<br />

make it difficult to predict how it will<br />

look. The CEO of the Swedish Spelinstitutet,<br />

Thomas Nilsson, shared his 20 years of experiences<br />

working with research and treatment<br />

of problem gambling. He strongly advised the<br />

Lotteries to continue using new technology<br />

not only to create new games but also to provide<br />

tools for players to prevent them from<br />

sliding into the problematic zone of spending<br />

too much time and money on gaming.<br />

Self-service and focus or follow<br />

The final business session had four presentations<br />

by the EL Premium and Semi-premium<br />

partners. Panos Pournaras of the Intralot<br />

partner Betting Company, Greece, saw<br />

great potential in the retailer environment.<br />

He suggested that self-service terminals and<br />

monitoring screens with a multitude of panels<br />

could enhance the sports betting punters’<br />

experience. Wincor Nixdorf’s Markus Sauter<br />

showed the multipurpose terminals they<br />

used at the Manchester City arena and also<br />

emphasized the benefits of self-service terminals.<br />

From Scientific Games International,<br />

Stefan Allmer, suggested that Lotteries<br />

should not necessarily offer the same huge<br />

variety in their sports betting offers as private<br />

bookmakers but be more selective. The<br />

CEO of GTECH’s Finsoft subsidiary, Predrag<br />

Popovic, outlined how Lotteries could match<br />

the private bookmakers. They could, among<br />

others, outsource services like monitoring<br />

and risk management, enhance their existing<br />

strengths and “glocalise” i.e. offer the whole<br />

range of products through all channels but<br />

given a local flavour.<br />

Three evenings – six Euro 2008 matches<br />

– and live betting<br />

The evenings were, of course, loaded with<br />

the Euro 2008 football championships. During<br />

the first evening, Svenska Spel’s Lennart<br />

Nilsson and his colleagues organized a<br />

live betting competition. Divided into eight<br />

groups, the participants competed on who<br />

could make the most of 1,000 monopoly<br />

money betting at Svenska Spel’s live betting<br />

equipment. Some had listened carefully to<br />

the professional punter Dahlenmark’s advice<br />

as the winning group more than doubled<br />

their 1,000 fictive money. The second<br />

evening, the hosting Lotteries Swisslos and<br />

Loterie Romande hosted a great barbecue at<br />

a beautifully located hotel up in the mountains<br />

with a fantastic view over Lake Geneva<br />

and the snow covered Alps. The last evening<br />

featured public viewing on a gigantic screen<br />

and a little mourning from the Lottery odds<br />

compilers complaining about the evenings<br />

costly football results.<br />

Thanks to the EL General Secretary, Bernadette<br />

Lobjois, and her colleagues for the<br />

excellent organisation of the event. Also,<br />

a warm thanks to the members of the EL<br />

sports betting working group and its chair,<br />

Jens Nielsen, Danske Spil, for having put<br />

together a stimulating and very business<br />

relevant programme. Finally, thanks to the<br />

two hosting lotteries Swisslos and Loterie<br />

Romande and to all the participants for<br />

having created a rewarding and memorable<br />

learning experience.<br />

EL Moderator<br />

Jean Moreau Jørgensen<br />

29<br />

P AN RAMA

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