EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION
EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION
EUROPEAN STATE LOTTERIES AND TOTO ASSOCIATION
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It only takes a second to get the thrill of<br />
an instant game, but it takes an all-out<br />
effort to keep players coming back for<br />
that titillating kick. Instant games look<br />
deceptively simple, but they are the most<br />
demanding product for a Lottery market.<br />
There’s far more to it than just printing<br />
and distributing scratch cards, or creating<br />
a successful product mix: A specific<br />
instant game product, susceptible to fluctuations<br />
in the market, comes and goes,<br />
while the brand itself remains.<br />
Intralot faces the challenge to create a<br />
successful brand with lasting power. Our<br />
aim is not just to mix together the right<br />
ingredients and come up with a catchy<br />
product that risks losing its flair; our aim<br />
is to develop a leading and lasting brand.<br />
Backed by almost 15 years of experience<br />
on Instants worldwide, INTRALOT<br />
is keen and capable to rise to this challenge.<br />
While players might never think twice<br />
about playing an instant, at INTRALOT<br />
we ask ourselves and others, and get<br />
answers to some very critical questions<br />
when designing such a brand: What do<br />
players actually think and feel about instant<br />
games? What are the demographics,<br />
the market and the competition in<br />
the area where the instant games will<br />
be introduced? How can we best tailor<br />
product mix, payout percentage, and<br />
prize structure to deliver maximum excitement<br />
and increase players’ chances?<br />
What should the average selling price be<br />
and how many games should be offered<br />
at any one time?<br />
At INTRALOT we rely on top graphic art<br />
designers to produce fresh, eye-catching<br />
themes, striking graphics, and userfriendly<br />
tickets with information for both<br />
players and agents. Having reached the<br />
designs appropriate to each market we<br />
make it our business to choose the printer<br />
supplier who is most appropriate for<br />
each Lottery and who can best meet local<br />
needs for each and every market.<br />
The success of an instant game brand<br />
is based as much on the winning design<br />
of its tickets as on the agents selling the<br />
Creating a successful<br />
brand for instants<br />
products, since they are the ones who<br />
can appeal to consumers with zest and<br />
enthusiasm. We pay particular attention<br />
to the agents’ density, the payment terms<br />
and procedures, the agents’ incentive<br />
programs that will be offered by the Lottery<br />
and the agents’ inventory levels. IN-<br />
TRALOT ensures that the selling, cashing<br />
and settlement systems of traditional<br />
channels are designed to breed credibility<br />
as well as to maximize profitability and<br />
minimize the workload of agents and consumers<br />
alike. In its goal towards expanding<br />
consumer reach, INTRALOT strongly<br />
promotes the use of alternative distribution<br />
channels, whenever possible.<br />
A strong well balanced network as previously<br />
described is reinforced and supported<br />
by a powerful advertising strategy<br />
to tap into the public spirit of gaming and<br />
foster the brand image. We develop exclusive<br />
promotional and purchase material<br />
that support the brand and add a significant<br />
brick to the success and growth of<br />
the games. At all times INTRALOT analyses<br />
sales data in depth and uses them as<br />
a powerful managerial tool for recalibrating<br />
all aspects of Instants operation.<br />
To accomplish all of this takes more time,<br />
effort and resources than is required for<br />
any of the other Lottery products to be<br />
marketed. To make Instants successful,<br />
23<br />
P AN RAMA<br />
the optimization of all these factors is an<br />
absolute “must” as opposed to the easy<br />
recipe of “higher jackpots” that is the<br />
normal remedy for the Numerical games.<br />
Every Lottery that aims at achieving success<br />
in Instants should combine all the<br />
above ingredients that go into making a<br />
leading brand effectively so as to optimize<br />
the final result in the market.<br />
INTRALOT, having specific experience<br />
in a number of jurisdictions around the<br />
world is best suited to be the effective<br />
and credible partner to any Lottery for a<br />
profitable operation of Instants.<br />
With the in depth knowledge of all aspects<br />
of Instants operation and with the<br />
security of a mature worldwide operator,<br />
INTRALOT can set the goals needed and,<br />
in close cooperation with the Lottery,<br />
achieve them, so as to satisfy the shortand<br />
long-term needs of the marketplace,<br />
and create a loyal customer base which<br />
will grow, as satisfied customers spread<br />
the word.